It's been quite a few years since we had been to IHOP (as the food is not quite as good as it once was....but I notice this all around at other chains too)
I came on Thursday with a friend of mine; and first trip was to the washroom. I noticed the water from the sink was cold (no hot water) I went to talk / complain to the manager. She said I could use the sink that was behind the counter....No apologies and seemed kinda cold about it......I felt she kinda had the attitude of "How dare you complain" This has happened to me at other establishments too....(most notably at White Spot or Milestone's) Usually the management or employee apologizes (and with a smile....could be fake, but that's ok too) and says they will do what they can to fix the problem as soon as possible.
Anyways; we sat down and ordered our food. I had a 5 stack original pancakes, and my friend an omelet with pancakes. The syrups used to be so good that in the past another friend and I would sometimes have a few spoonfuls of just the syrup......the only one now that's pretty good is the Butter Pecan......but our meal was delicious and a good price (mind you breakfast is generally cheap)
The service was something to be desired. Waitress never asked how our meals was....if we needed anything and never offered to re-fill our drinks.....Don't even think she thanked us.
The meal saved it; so I am sure we will be back to try again.......but really; worse service I've had at a restaurant in years
This IHOP location offers consistent service, quality and value. After every visit, I walk away with a very satisfied feeling.
The staff is very friendly and attentive to our needs. Even the food is carefully prepared with consistent quality. Prices are a typical for a home style restaurant. If you good tasting meal at decent prices, this IHOP location is a very safe choice.
Only one review for this IHOP? Hmm. Anyway, went to the Langley IHOP one evening as Fox and Fiddle was completely packed. Treated to a delicious meal for 3 people, very good price, quality of food excellent. Son had something similar to a Grand Slam plus Apple Pancakes, all for $5.99. Deal-i-o!!