Dominos is excellent pizza. I've always enjoyed it! Brookswood Dominos did not disappoint! Ordering was easy, the people answering the phone new the specials and were easy to understand and communicate with. The food was ready on time, hot and fresh. It tasted fantastic. Our only complaint, one of the pizzas wasn't cut. But, other than that, it was great. Thank you for the great service!!
Domino's pizza is a chain, and it really proves that, especially at Brookswood location.
The pizza is just plain bad, toppings sitting under the makeline much longer than they should, managers constantly being changed, all of them pretty much incompetant. The res of the staff is fairly good, though they don't seem to have a good level of communication or teamwork. At least once or twice out of every 5 times I order my pizza is screwed up, and a few times I have heard the employees swearing loudly behind the counter, loud enough for the parents and children waiting at the front to hear.
All the toppings, and the staff will freely admit this, are shipped in frozen, thawed, and then used. If that doesn't get your tastebuds working guess what - they failed their last healthcheck! Miserably!! Another thing that the staff freely admits. The crust feels tough and almost leathery in some spots - disgusting.
At least it's fairly priced, most of it being quite cheap, no suprise for the terrible quality.
It seems that the staff working there, who are for the most part, friendly, are so fed up with their management that tey have just given up. I was picking up a pizza one day and was amazed at how hot the store was, it felt like i'd just walked into an oven! I asked the girl who rang me up how she could stand to work in such conditions. She replied that they'd been asking management to fix the air conditioning for nearly 2 years and were simply met with excuse after excuse. It is terrible work conditions. She also replied when I mentioned how dirty the store looked that managment doesnt do much about that either, making the workers clean up the walls and machnery, without proper training, equitment (masks and gloves for working with chemicals) or extra pay for their efforts.
Obviously, the owners of the store are just too cheap to shell out some proper money for maintence, equiptment, and even slight raises for their fed-up and overworked employees.
The donimos pizza at brookwood are outstanding. They always put more than enough topping for you. They got the best deal in town, and people are friendly at the store. Not like other pizza store because they still willing to make your pizza at the last min before close. The delivery is fast, estimated 20-35 mins. I have been with them for half year already, and I'm very satisfied with the service here. They screw up my pizza once, but i'm telling you these guys really can find a way to make you happy. All my friends order from them as well, and we all like it.