Chop offers a relaxed, upscale atmosphere and a Canadian steakhouse menu made using top quality ingredients.
My sister and I have wanted to go to Chop for a long time. I was up from Vancouver August 11 and we decided to go. We were there at an off time though, and this probably contributed to our disappointing experience. As a result of some plans falling through, we ended up there early - about 5pm and we figured it was too early for a big dinner but neither of us had eaten lunch so we thought maybe we'd just try something light. Even after explaining this to the waitress, she suggested a big steak dinner for each of us, which we declined. We opted for splitting one of the special appies (a frozen sort of lobster salsa with an icy cilantro base) which was ok. I advised that I couldn't eat any gluten, which didn't appear to be a problem at first but there was very little on the menu I could eat. Usually, a place of this calibre will have at least a burger that I can eat (sans bun) but Chop actually adds breadcrumbs to their burgers. I was surprised by this - but whatever, I had the chicken burger without a bun. 2 very little pieces of grilled chicken arrived - it was very so so; a little over cooked served on lettuce. Nothing exciting.
I found the atmosphere quite stunning. I really liked the interior of that place. The music was very loud though. Once the place is fuller, you probably can't have a conversation with anybody.
The service was a bit over-done. We were asked 3 times how our food was - really, the place was empty once would have sufficed. We asked for water and were offered a choice of 'sparkling, spring or tap' - tap was fine (did I get a funny look?), we had wine and our food. The waitress was a bit annoying and wouldn't stop talking and kept interrupting us. Overall, for the money and for the choices of restaurants available in Kelowna - I don't think I'd return but you never know.