My wife and I love going out and getting breakfast. We are not picky or food snobs when it comes to breakfast either. There are a lot of dives and greasy spoons in Hamilton that serve up solid to outstanding breakfast fare and good price and good service. Phyl's is not one of those places. You seat yourself and be sure to grab a menu at the door before you sit down. Being our first time we ordered the basics a two egg and bacon breakfast and the eggs Benedict. ONE HOUR later we were served what can only be described as an insulting excuse for a breakfast. My wife's "eggs Benedict" was cold and did not have a poached egg but a fried egg. Also the peameal bacon we paid two dollars extra for was undercooked. My meal was much the same. Fried eggs (not over easy) and the potatoes were an obvious right off. I tried a bite and was found that my instincts were right, diced up boiled potatoes with zero seasoning. Very slimy. I always tip a server who is polite and kind even if our experience sucked but I will never come back. We left feeling cheated out of our weekend breakfast. How do places like these survive in a city like Hamilton?
We love this restaurant....have eaten here atleast 1/2 dozen times in the last year. They may have been having growing pains in 2010, but must've improved over time because we have never had a problem with the food or service at this lovely restaurant in all of 2011. Have had breakfast, lunch and supper here and all meals have been delicious and I'm a picky eater. The burgers are really good, the chicken fingers and fries are delicious, BLT sandwiches are great and the Western sandwiches made with 3 eggs are huge. This is a fabulous local family all day restaurant and hope it stays here forever!!! Way to go Phyl.
My husband & I were there on a Saturday in Oct. The restaurant is beautiful, but the food service was horrendous. We lucked out & got the ONLY smiling waitress there who brought our menus and coffee just seconds after we sat down. A definite FIRST for us! We waited 55 minutes (the clock was right in front of us enroute to the kitchen.) for a simple BREAKFAST! The sausages were undercooked, the homefries raw and cold and the soft poached eggs were medium to hard, the toast was cold. The ONLY thing that kept us from leaving was the personality of the waitress who apologized frequently, kept the coffee coming and whose sense of humour & jokes kept us entertained. Ok, maybe a bad day in the kitchen. We went back to try it a second time Sunday Nov. 14. The food was a smidgen better but took 45 min. to arrive. At least the homefries were cooked and the over easy eggs were done right. The toast was still cold, the bacon almost raw. The big disappointment was the waitress. Our previous smiling waitress could not be found. No smiles, no coffee without begging and no sense of humor this time around. We won't be back.
Having only dined here once, I can't speak for any other menu items but the all-day breakfast. The waitress was courteous and attentive. I chose the peameal-bacon breakfast with eggs over medium with coffee. The food was delivered promptly, hot, and nicely laid out on the plate. The bacon and eggs couldn't be faulted, nor could the home-fries, Texas toast or orange-slice garnish. Refills of coffee were provided without request. I'll be bringing my girlfriend here for the all-day breakfast later this week. We have a common weakness for good food which is well presented, and good table service.
I'd have no problem recommending Phyl's to my friends of family.
This restaurant is the worst in Hamilton. I had the fish and chips and it tasted like the fish had freezer burn and the fries were soggy. My boyfriend had the surf and turf and he couldn't even eat it because it tasted putrid. The steak was rubbery and the surf well it was frozen popcorn chicken. What kind of home cooking place is this?!! The menu says the gravy is suppose to be home-made so I asked what the ingredients were in it and they gave my a list of ingredients for a packaged beef gravy mix. I was sitting near the kitchen area so I could see in where my food was being prepared and i was flabbergasted when i saw them put the potatoes from a container into a bowl then into the microwave, the same was done with the vegetables and gravy. I don't know why but I decided to stay for desert, blueberry pie it was. So the lady gets the pie out of the fridge behind the bar, which by the was was one that you get from your local grocery store for $5 frozen, and takes it to the kitchen and puts it in the microwave. When I saw that I refused to eat it, I'm not paying $5 for a piece of frozen grocery store pie. So here it is never eat there its pure garbage.