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Edgewater Manor

518 Fruitland Road
Hamilton, ON L8E5A6
Tel: (905) 643-9332
Fax: (905) 643-8477
Neighbourhood: Fruitland
  • Cuisine: Canadian
  • Price: $$$ ($30 - $45)
  • Reservations: Recommended
  • Meals: Lunch, Dinner
  • Hours: Mon - Thu: 12PM - 2:30PM & 5PM - 9PM, Fri: 12PM - 2:30PM & 5PM - 9:30PM, Sat: 5PM - 9:30PM, Sun: Closed


Displaying 1 - 1 of 1 Reviews FoundSort: Useful | Helpful | Reviews | Date
Worst Experience Ever
By Luba Luba of Hamilton Ontario Canada (1 Review)
Submitted Sunday, February 10, 2013 - 12:04am [Dine in]

This was officially the worst night of my life. I have organized a birthday party for my mother's 50th birthday at Edgewater Manor in Hamilton this year. Booked it over the phone, asking if I could invite a violinist to perform for about 15-30 min at the event. Manager said it was no problem. When we arrived noone greeted us, actually we had to go ask around if someone knows where we were sitting, out of 3 people at the front - noone seemed to care.Until a manager showed up and sitted us finally. No high chairs were availiable for my son either. They just didnt have them apperantly... We were in shock...manues or wine cards did not arrive at all. We had to again get up and look for a server to get anything ordered, in the first hour all we recieved was water. Horrible! Then the waiter with greesy long hair said he was not sure about some items on menue being availiable at all. Later on our violinist started his performance. As we proceeded with the dinner - we got asked to be sitted some other place but the main restaurant at least 5 times. I couldnt understand why until manager explained that kids were not allowed in this place! What? It was our fault for bringing my 1 year old bc we didnt warn him (the manager). I said so far its been horrible as is and because of no parking, no waiter, no menues, no highchairs - for the lack of a better word this place was "shitty" - manager started yelling at me in front of other people and demanded the whole party to pack up and leave right this moment including our violinist... I asked what was the problem - they should be happy I hired live music to play at their restaurant. On that his reply was that all guests comlain. How was that even possible??? All the other tables have been giving the guy their business cards all night. After manager yelling some more and me realizing he was not in right mind obviously - I was trying to calm him down already. He finally said that amplifiers were too loud - thats all. Ok we can shut down amplifires then - not kick the whole party out. After doing that, I had to call a driver to take away my baby for the night to babysitter. (Has anyone been kicked out for having a baby???) which was completely unscheduled and cost us a lot on a saturday night - i was in utter shock - started crying outside on the street while waiting for a ride. when i arrived back to the party the waiter said that i should bring dessert platter to the table by myself - really? why was he hired to work at all then i wondered??? Overall $90 per 1 plate and a drink per PERSON! YOUR free glass of champaign didnt compensate all my tears that night EDGEWATER (MANAGER PETER esp) and self sitting, self cake cutting, self-coatcheck, the unstable manager PETER yelling at me, and barwoman trying to tell me not to tell anything to anyone for the reasons of not making it any worse, and finally all the tears on the way back - SHAME ON YOU! HOPE EVERYONE CAN SEE THIS HORRIBLE PLACE OF YOURS FOR WHAT IT REALLY IS AND VERY SOON!!! from the bottom of our hearts. Birthday party disaster!!!!!

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