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Greater Victoria Restaurant Reviews
Kate's Cafe1175 Beach Drive, Victoria
Very disappointing
By exeter of Victoria (5 Reviews)
Submitted Monday, December 24, 2012 - 1:12pm [Dine in]

My friend and I wanted to try the new cafe in the Oak Bay Beach Hotel so we headed over for breakfast around 10:30 on a Sunday morning. We sat at the long indoor patio-like section and noticed that there were very few people around. I ordered coffee and it came quickly but there was no milk on the table. When the milk did arrive several minutes later, the coffee was barely warm and judging from the colour when I added the milk, it wasn't fresh coffee. We ordered a Canadian Breakfast for me and my companion had a traditional eggs benny. After waiting for about 15 or 20 minutes, breaksfast arrived and we both noted that the food wasn't hot. Nothing is less appetizing than luke warm soft poached eggs. We told the waitress and she took away our plates and asked the kitchen to express our order. It arrived in about five minutes, it was hot and tasty but nothing special.
It was downhill from here. My friends plate was removed when she finished her meal and we sat and chatted for about 20 minutes with no waiter person on site. Finally she arrived and we asked for the bill. She disappeared and we sat and waited for another 10 or 15 minutes. We were standing with our coats on waiting and no one offered to get our bill or help although there were several staff wandering around. We were very tempted to just leave without paying. Finally we asked someone else to find our bill. The manager arrived with our bill which was $42 for two basic breakfasts and two beverages. He 'comped' the coffees which reduced the bill to $32. My friend paid with two $20s and we were asked to wait for the change. We waited another five minutes while he tried to come up with $8. It came as a $5, a twoonie and quarters and nickels. We didn't leave a tip. All in all it was the worst service I have experienced in a restaurant in a very long time. I expected better and will watch to see other's reviews. Maybe this was just a bad day or their having trouble finding good staff. Wouldn't recommend it or return unless I read here that things have improved.

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Pluto's Restaurant1150 Cook Street, Victoria
Decent but don't expect Guy Fieri to come
By More_Cowbell of victoria, BC (21 Reviews)
Submitted Monday, December 10, 2012 - 3:41pm [Dine in]

I've lived in Victoria for two decades but had never been to Pluto's diner until recently. I'd heard that the food was not very good up until now but I was pleasantly surprised when I went.

Breakfast: this is their specialty and what brings most people there. They offer a good asst of breakfast meals, including a mean huevos rancheros. The prices are not cheap but I feel it is decent value, except for the coffee - it's cheap swill and they charge nearly $4 for it!

Dinner: I've tried burgers so far and they have been good - and you can upgrade a side of fries with poutine for a couple bucks more. It comes with onion rings, gravy, and roast garlic, the latter I can do without.

Service: it is hit or miss depending who you get. A couple of the servers there are not very friendly, and one clearly dislikes her job and seem to try to avoid coming to your table. I have to order a pitcher of beer a ta time because she otherwise only comes by every 15 mins.

Atmosphere: it's a funky place that has the potential to be really awesome with some renos. It could be made into a cool retro garage themed place by lots of adding neon signs, old metal garage signs, a jukebox and props liks an old gas pump. Instead, they have weird artwork and cheesy stuff plastered all over the walls. Maybe they could get the Restaurant Makeover guy to come in to help out. Don't expect to see this place on 3D until then though.

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Sauce Restaurant & Lounge1245 Wharf St, Victoria
They went an extra 100 miles to make our engagement dinner amazing!
By chipawian45 of victoria b.c. (1 Review)
Submitted Friday, December 7, 2012 - 1:09pm [Dine in]

HUGE thanks to Steve and all the team at Sauce for making Dec. 1st one of the BEST days of our lives! After our engagement, we wanted to celebrate at Sauce and they went an extra 100 miles for us by setting up a beautiful table and even playing our favourite song! Much more than a simple reservation offer from other restaurants, Steve and the crew were so warm and excited for us and wanted to share in our big day. A HUGE THANK YOU and an even bigger RECOMMENDATION to everyone out there looking for more than a restaurant but a real community experience! WE will never forget that evening!

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Eugene's Greek Restaurant & Snack Bar1990 Fort Street, #103, Victoria
Great take-out.
By Hannah___ of Victoria and Area (1 Review)
Submitted Wednesday, December 5, 2012 - 8:13pm [Take-out]

I went in tonight for take-out and the food was wonderful! Very fresh, healthy and authentic. The ambiance is a little lacking if your looking for a full on sit down dinner but the food totally makes up for it. This is a little local treasure if your looking for a great lunch or a quick take out dinner.

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Pescatore's Seafood & Grill614 Humboldt St, Victoria
A special anniversary dinner
By mydallas of Victoria (1 Review)
Submitted Monday, November 26, 2012 - 7:13am [Dine in]

My husband and I love seafood, so when our fifth wedding anniversary came around we decided to celebrate at Pescatores, and we were not disappointed! The food was delicious as was the bottle of wine we ordered, and the ambiance is very romantic too. We started with an oyster taster which allowed us to try three different flavors which was great. I love trying as many different things as possible on the menu, so share plates and appies are my favorite thing. We also had the crab cakes and prawn scampi...so delicious! We will definitely be back to celebrate another anniversary!

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Azuma Sushi615 Yates St, Victoria
Considering The Options...
By Food 4 Thought of Victoria BC Canada (1 Review)
Submitted Tuesday, November 20, 2012 - 1:09pm [Dine in]

Considering the options of where we can eat in a restaurant filled city, this was the last time we'll set foot in Azuma...There's just too many other good\great places to go and last nights dining experience was a waste of time and money...very poor service and below average food\sushi...we have gone to Azuma many times in the past but ever since it's expansion it has gradually lost it's appeal as "A Place To Go"...the appy's (Gyoza & Veggi Tempura) served luke warm at best and quite greasy...would have sent em back but was too hungry to wait another 20 minutes for food...Nigiri sushi was bland and not even worth the special price of 99cents...when we mentioned our displeasure regarding the food and service to the manager she said several times she was so happy that we voiced our concerns and followed with "Now how would you like to pay"...well, we paid and left zero tip and will never part with any more of our hard earned dollars to Azuma...considering the options...

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Azuma Sushi615 Yates St, Victoria
Bones in Sushi - Lost our Waiter
By dforest of Victoria (1 Review)
Submitted Thursday, November 15, 2012 - 10:50am [Dine in]

Visited for a romantic celebration. Food generally was good and ambience quite good as it is newly renovated. However, half way through our meal the waiter booked off. We waited for at least 15 minutes before having to get up and search out someone else to serve.
Found sharp bones in both the salmon sashimi and the tuna nigiri.
Apologies from the manager, but did not seem very sincere. We were given a free item worth about 5% of the meal. I would not recommend this restaurant.

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Jack's Place2020 Country Club Way, Victoria
awesome restaurant!
By Yellow22 of vancouver (1 Review)
Submitted Wednesday, November 14, 2012 - 8:10pm [Dine in]

I went to Jack's Place with a group of friends and had a great time. The food was delicious ( i love the spinach and artichoke dip!) and the staff was very friendly. It was a great night and I would definitely recommend this restaurant. I will be going back very soon!

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Pagliacci's1011 Broad St, Victoria
Disappointing
By sgevans of North Vancouver (5 Reviews)
Submitted Monday, November 12, 2012 - 10:30pm [Dine in]

Have been coming here every time we visit Victoria.... but now will remove this restaurant from our list. Both my husband and I had stomach problems after our meals. the meat balls and veal were over cooked, not flavourful, almost as if they had been sitting around, not made fresh. This time it was not worth the wait in the line up outside in the rain.

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Fernwood Inn1302 Gladstone Avenue, Victoria
If I Could Rate It Higher, I Would!
By bobfugger of Fairfield, Victoria (1 Review)
Submitted Monday, November 12, 2012 - 9:15pm [Dine in]

What can we say about The Fernwood Inn? Well first of all, it's my local - I always feel like a VIP when I come in here, whether it is just for a sneaky pint, impressing some out of town guests or out with my special girl. The food is par excellence when it comes to pub fare and I know that they make almost absolutely everything "Inn" house (LOL!). Definitely not your typical neighbourhood pub. I also love the vibe - it's really quite varied, from the well-heeled theatre crowd, to uni students, to yuppies, to hipsters to working class - you get everything there. Really the definition of community. In fact, I think I'll head over there right now for a sneaky pint! :)

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Golden Dragon Restaurant5023 Johnston Road, Port Alberni
Sickened
By TanishaDubord of port alberni bc (1 Review)
Submitted Saturday, November 10, 2012 - 8:30pm [Dine in]

Apart from under cooked shrimp, miss labelled food, and frozen pie, my family including my Grandma, little sister, and special need sister were yelled and snapped at by not one but two employees while the owner stood there and watched. Needless to say GOLDEN DRAGON I am sickened and you have just lost a lot of customers. Congratulations :)

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Oyster at Pescatores, The614 Humbolt, Victoria
Proud as punch
By chic of Victoria and Area (1 Review)
Submitted Thursday, November 1, 2012 - 8:06pm [Dine in]

Last weekend we took friends who were visiting from Vancouver to The Oyster Bar for some late afternoon drinks. The buck a shuck experience was great and the waitress really knew her stuff. The afternoon turned to dinner and we finally rolled out of there about 5 hours and six dishes later. Our friends told us the oyster was the best attraction in Victoria.

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Pescatore's Seafood & Grill614 Humboldt St, Victoria
Where did you get those fans?
By Zephir of Victoira. BC (1 Review)
Submitted Thursday, November 1, 2012 - 7:48pm [Dine in]

What a great decor. I recently returned to Pescatores after a long absence. I had forgotten how cool the decor was. Walking in was like seeing an old friend. As busy as it was, our server managed to have or dinners to us in perfect time and we were never left wanting. As far as the meals went, my memory was was instantly refreshed to the solid quality and obvious cooking experience infused in our dinners. I won't wait so long until my next visit.

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Gosworth Fish & Chips3009 Gosworth Road, Victoria
Excellent choice for great food and value! No way to go wrong!!
By restCritic of victoria (1 Review)
Submitted Thursday, November 1, 2012 - 4:21pm [Take-out]

You'll think you traveled back in time only because of the price!
The food is absolutely lovely here and at the best price you will find in Victoria for Fish and chips! I would definitely rate this as one the best values for your dollar in the city (and I've been everywhere to find out)
I can't stand paying for fish and finding it to be mostly greasy batter,but that isn't a problem here. You will will get nice light batter and THICK fish meat.The fries taste as they should and the homemade tartar sauce is also rather delicious!The oysters are also fresh and battered in store,unlike too many other places.
The friendly,homey service is also refreshing in a time when being processed is closer to the treatment you get at most places. No sullen teenagers banging out the food as fast as they can here! The attention to detail and delicious food at an excellent price,this is why they have survived as long as they have

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Old British Fish & Chips1507 Pandora Avenue, Victoria
Gluten free should not equal customer service free
By tinaoke of Victoria, B.C. (1 Review)
Submitted Tuesday, October 23, 2012 - 11:06pm [Dine in]

For the first time since the renovations we went to Old British Fish and Chips on Pandora in Victoria tonight - needless to say we will not be returning to this establishment. The new gluten free menu was well stated, but the waitress neglected to inform us that would mean a difference in the taste of the product. My husband took two bites out of his fish and sent it back, informing the waitress that he was not happy and did not like the taste. At the end of the meal, he approached the waitress at the till expecting that there would be some kind of credit on the bill for the unpalatable meal. He was shocked to see a full charge for all meals at the table and politely asked her to remove the price of the fish as he had not eaten it (he was happy to pay for the fries). The waitress was very friendly and my husband suggested that she may have to get the manager for this.

At this time a cook came out from the kitchen, did not identify herself as to her capacity in the business and began verbally attacking my husband and myself. The cook began pointing out (in an aggressive manner) the gluten free signs up everywhere, to which we pointed back that it may have to fall back on the waitress to mention that gluten free meant a different taste than the familiar fish and chips. The cook continued to be belligerent yelling and accosting us verbally, finally turned and waved her hand muttering deduct their bill. I said to the waitress at this point that we would not be back, and would make sure to inform others of this poor service referring to the cook in the back and her treatment of us. The cook yelled from the kitchen that this was rude, and continued on with her verbal assault. During the banter, my husband informed her that he had eaten in this restaurant many times over the past 30 years and had never had fish like this. The cook replied back by attacking the previous owners and saying that he would have gotten food poisoning from the previous owners (not true - never happened).

We continued to pay the bill, which was credited for the price of his meal and the cook continued on with her verbal onslaught as we did. In the process we apologized to the waitress who was stuck in the middle (physically and I am sure emotionally as well) and left her a tip. As we left the cook continued on with her rude and haughty attitude, my husband replied with a hand slap on the counter and informed the cook that her behavior had earned her a letter to the better business bureau. The cook continued on with the verbal barrage as we left the establishment.

At the end of it all, our nice meal out ended with: huge drama; an upset stomach for my husband; some Tums and another meal prepared at home. We are left questioning... does gluten free really mean customer service free as well?

I am sure they are trying to do something new and reach a certain clientele, but verbally assaulting the clientele that does come into your establishment is not going to win you any customers. In the end would I NOT NOT NOT recommend this place. The treatment given tonight was unwarranted and completely uncalled for. Whoever this cook is - needs to take some classes in customer service, which is one menu item this restaurant is sadly missing.

I just have to say... I miss Old British Fish and Chips... good bye old friend.

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Oregano's Pizza And Bistro1516 Fairfield Road, #1, Victoria
Welcome to Shelbourne Plaza!!
By Ireallylovefood of Victoria (3 Reviews)
Submitted Monday, October 22, 2012 - 9:48pm [Take-out]

Oregano's just opened up in Shelbourne plaza and are we ever happy it did! The pizza is fantastic!! Tried it on a whim a few months ago and haven't ordered pizza from anywhere else since! It really is that good! We have ordered take out and have also picked up pizza by the slice while running errands at the plaza.

The staff is super friendly and the Sunday to Wednesday pick up deal is perfect. And though I haven't tried them I've been told by the staff that the desserts are homemade by the owners mom!

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Urban Cup Cafe3690 Shelbourne Street, Victoria
Such a great local spot
By Ireallylovefood of Victoria (3 Reviews)
Submitted Monday, October 22, 2012 - 9:38pm [Dine in]

My husband and I love this locally owned coffe shop! Great for dining in and even great for take out. We have often called ahead and ordered take out omlettes and they are fantastic! Yes take out omlettes!!

I also love love love the muffins and scones which are made on site daily! Delicious!!!

A great spot with great staff!

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Tropical Island3690 Shelbourne Street, 1, Victoria
Solid
By Ireallylovefood of Victoria (3 Reviews)
Submitted Monday, October 22, 2012 - 9:32pm [Take-out]

We always get take out and we always get the menu sampler for 2 and we always enjoy it!! Very tasty and a good value!!

We have not dined in but hear it is a good experience.

Even for take out, the food tastes fresh and is always hot!!

Portion size of the sampler is perfect for 2 people.

Yum!

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Azuma Sushi615 Yates St, Victoria
Finger Nail In Miso Soup
By mforhan of victoria b.c (1 Review)
Submitted Saturday, October 20, 2012 - 8:39pm [Dine in]

I have been to Azuma many times and always enjoyed the food. However, tonight I found a fingernail clipping in my miso soup... I actually pulled it out of my mouth when I felt something hard. To say the least I was disgusted. The manager came to talk to me and assured me that this was "a rare occurrence" and offered to void the $2.25 miso soup off my bill and give me 10% of my meal. Needless to say I left, my meal was 10 dollars so a 3.25 discount was absolutely ridiculous. What disturbed me the most though was that the manager ADMITTED that the cook had been cutting his nails in the back and apologized!!! I know this sounds too absurd to be true but it is, I filed a complaint with the health authorities and will never be going back. The way it was dealt with was almost as horrifying as the fact that neither the waiter nor the manager seemed to be phased by the fact that there was a finger nail in the soup... not a hair that falls in by accident but a piece of nail! I can't even imagine what goes on in that kitchen.

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Donair Shop, The1243 Esquimalt Road, Victoria
This is not a real Donair shop!
By MR T of Vancouver Island (1 Review)
Submitted Sunday, October 14, 2012 - 11:57am [Take-out]

I was excited when i looked over and seen a DONAIR shop (always ) in ESQ VIC.
I am from out of town and thought i might try it out . I have eaten at literally 20-30 different Donair shops All over the world and this one is by far THE worst.I really do not like putting in a BAD review but come on now.

1-The 1st impression of this place when you walk in is..drab -dirty and abused..but i usually overlook that if the food is good.

2-The actual Donair rotisserie was dripping with Grease and looked over done and it was, with no flavor or seasoning to the actual meat its self, when i ate my donair it was like leather pieces wrapped in a pita.

3-I ordered mine to go and The older lady working there had no respect for customers nor the the preparation it seemed, She talked on her Cell phone and tossed around the pitas like frisbees while customers were standing patiently waiting!

4-I asked for the Tzatziki sauce and some House made hot sauce..I got no HOt sauce on it and the so called tzatziki sauce was bland with no flavor it actually tasted like dill for some reason.

5-I stood there for 20 minutes waiting and hoping to have waited for a good donair..not here .
6-Rotten brown lettuce ..mmm love that too.

Although the prices here are average ..the food is way below avg and people who are giving this place a reasonably good review are lets say "OUT TO- LUNCH" and do not know what a REAL Donair aka Shawerma really is .

This place should be inspected by the health board and needs to step up the flavor and service bigtime!
Either that or just pack it in and stop waiting peoples time and $ .

I mean come on now this is not obviously a Goumet meal nor is it hard to make ..but there are standards.

I am a big believer in little side shops like this and am ashamed to know that Victoria is accepting this as good!
Cheers and enjoy the rain -yours truly -MR T

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