We had a couple of burgers at this location yesterday for dinner and was greeted by a friendly worker. Ordered the single beef patty burger with fries plus a regular burger without cheeze. the burger bun was lukewarm, but the beef patty did not taste "freshly fried" but greasy, cold, tasteless, dry & overcooked.. nothing like the freshly made Wendy's burgers we used to remember years ago. Maybe its this location? I don't think we'll eat at this location again..
For the second time this location has botched my *simple* order. All I wanted was to add bacon to my combo; it seems they have no problem charging you for it, but actually receiving it -- that's a whole different story. I would highly recommend another location for your next Wendy's visit.
I frequent Wendy' drive through nearly everyday. For a couple of reasons: 1) it is 2 blocks from my house and 2) i love their salads, I have purchased a Baja Salad frequently replacing the chili with grilled chicken., then one day, they tell me they can not do it. And I say, they have been doing it all the time. And they say it costs too much and I say well,what about customer service- why don't you charge for the difference that the chicken costs and keep your chili... the "manager" said we can do it... cost is full price of a chicken and you get the chili...???? OMG what is it with these people? I am more than willing to pay the 2 dollar increase for the chicken but why chg e 3.50 and make me take the chili... gawd have merci on us... these people know NOTHING about customer service.... its to bad they lost me as a loyal customer of a freaking piece of chicken... I spend at least 10-15$ a day there... x 7 days this about 70-105 dollars a week.... approx 500/month... wow they freaking lost a lot when they refused to embrace customer service... I am taking my business elsewhere.... sad state of affairs.