Went here on a weekday evening around 5:30pm, so it wasn't super busy, so didn't have to endure the scary wait I heard so much about. Food was alright, but nothing super special; the awesome roll was not as advertised and all the other rolls reminded me of so many other places, but this place was more boring. I don't understand why so many people come here. Yes, it's cheap and fresh, but it needs more interesting menu items to get me to ever go back. Thank goodness there are way better sushi places in the lower mainland to choose from. Unfortunately, this place isn't it. =(
Many of these reviews are the complete oppodite of what I experienced. Went in on a SUnday at noon. Busy, but we were seated immdiately. The kids were given water and I a green tea. We ordered a couple of rolls, some tempura and agaedashi tofu. As in most Japanese restaurants the stuff came whenever it was ready regardless of who ordered it and the tofu came quite late into the meal. But, who cares?
I was not at all putoff by the wait times, which were resonable. The place was definately short staffed and I did have to ask for the bill as did others. However all in all for a quick sit down lunch with my kids it was fine. I got out of theer for $20. Last time I took them to Subway it cost more than that. So, I would go back.
Our usual weekend dinner gang was craving sushi and we decided to give this place a try. The restaurant is one giant room with lots of tables, and as a previous reviewer described it, it resembles a cafeteria. It looked a little nicer than a hospital cafeteria, since there was some attempt at decoration, although a hospital or prison cafeteria would be cleaner. The w/c was just plain nasty and was both stinky and sticky. Service was not so great, as the servers had little English and I don't speak Korean. There were some difficulties there. I am sure they were doing their best, so I will give 3 stars there even though they really deserve 2.
We had a variety of roll sushi, nigiri sushi, sashimi, and tempura. The sushi was basic assembly line fare, but the portions were reasonable and except for some Cali roll that tasted off, the food was okay. Not deluxe, but decent. As for value it was not too expensive, but they weren't giving the stuff away.
With a few improvements this place would be okay for those with low expectations. As for me, I won't be hurrying back anytime soon.
We have tried Sushi Town a few times... Nothing particularly bad but the cheap prices and sheer volume of patrons has definitely negatively impacted the service and quality.
I have been to Japan many times - Sashimi and sushi should be delicately cut to accentuate the natural taste of the fish and here they clearly do not follow the traditional Japanese method and instead you get large chunks of fish. Not bad but not that good either. Also the service suffers because they are quite busy. The servers are nice but just can't keep up with the turnover of tables.
I've had worst and if you want a lot of food for cheap prices then this is the place but if you want an authentic sushi experience this is not the place for you.
LOL at some of the comments about how this is "the be all and end all of sushi"... Slight exaggeration for sure...
First time eating here. checking out what all the fuss is about
Large Portions.. Food comes fast..
Tea refills impossible.. No hot water in bathrooms
Busy place.. Feels like a cafeteria .. Spicy Tuna
is awesome (huge) .. Nigiri Sushi is fresh..Miso Soup is tasty
Tempura is Huge!
Hungry? Leave Full !!
Have to line up to pay bill !!
%10 tip no more for this place!
Tall waiter with very short hair and dark rim glasses is kinda RUDE
But Will go back again !
Saturday Nights for sure..
This place is a disgrace to mankind. Everything about this restaurant is just WRONG. The ambience can be described as loud, cramped and filled with cheapo folks looking for the "$34.50" deal. Talk about sickly huge portions, poor quality food with servers who can't understand English. I asked the waitress if they served "wild" salmon sashimi, she couldn't even comprehend. Her response was, "All salmon sashimi is raw". I'd like to give a big thanks to the sushi connoisseur for the 101 lesson. I chipped my tooth biting into the still frozen piece of tuna sashimi served and almost drown in the house salad as the lettuce was poorly drained and drenched in dressing. Luckily, I could wash it all down the water they used in the ebi sunomono...a word of advice to the chef, I believe the recipe calls for rice vinegar, not water. This place stands for all the environmental problems we have today - overfishing, landfill sites filled with plastic bags and styrofoam containers, ozone depletion etc. etc. I say, "Be A Man" and shut this joint down.
If you thought California Sushi or Sushi Garden was all that... then you haven't been to the new Sushi Town.
I went with a group of eight family members for the first time and all I can say is WOW. This place blew us away.
The salmon maki here is easily twice the size of any other place. It is so huge that you can actually fold it over the rice and completely cover it.
The katsu is other-worldy. They don't give you just one cutlet, BUT TWO and the quality is absolutely GOURMET. Unlike the standard Japanese style katsu which is pretty dry and tough, they soften their cutlets and use the finest bread crumbs. The quality is so good it actually is better than the all-cutlet Korean specialty restaurant Daeji, which I used to die for.
The decor is very contemporary and rich looking and superior to that of all but the most expensive restaurants. I love use of dark wood throughout.
The service was absolutely top notch. The waiters and waitresses were friendly and spoke english well (even though that is not an issue with me as our party is all Korean speaking). A far cry from the nightmarishly bad service of Sushi Garden and Sushi California.
I could go on forever about this place, but if I do I will just make myself hungry at this late hour.
This place was on offshoot of the legendary Sushi Garden as many of the staff and possibly owner are formerly of that fame (as is California Sushi). Everything about this place exudes attention to detail, organization, experience, and quality. This place could get away with charging 25% more and not have a drop off in business. Other than the sultan of Brunei, you could bring anyoe to this place and they would be hard pressed to not be impressed.
These guys know what they are doing and you can tell they care more than just throwing big cheap, tasty sushi in front of you and getting your ass out the door. You can tell they care about your WHOLE dining experience.
I understand they have been open around four months now, but I wonder how long they can keep up the quality and service. Time will only tell, but for now they get both thumbs up from me.
The two aforementioned places were regular destinations for me, but not anymore. There is a new sheriff in town.
The evolution of the Vancouver value sushi establishment is complete and it is Sushi Town.
Me and my friend have been here about five times, and the service is always atrocious. There are always people constantly asking for the waitresses, and we always have to ask multiple times for drinks and the bill. The food is okay, although our favorite is the california roll which barely contains any crab. We have stopped coming here since because the service is so bad and the food is only okay. We shouldn't waste the money on okay. Don't bother.
I go to sushi town from time to time
but only because it is cheap and the food is tolerable
the restaurant itself doesn't really feel like a restaurant but more like a food court or fast food restaurant and also because there is like no service
i don't really trust the cleanliness of the place....
So after my usual cheap take-out place in Coquitlam (Sushi Turn House) went way downhill, I decided to try this place out. Unfortunately, this place is just as bad, maybe even worse.
I ordered ten pieces of toro sashimi, and not only did it taste bad, two of the pieces had little bones in it! I have never, EVER had a sushi joint serve me sashimi with bones in it.
When I went to order over the phone (I'm ordering for multiple people), I asked the guy if I could get 9 pieces of tuna and 9 pieces of salmon for their "assorted sashimi" pack, instead of just ordering them separate... you'd save a couple bucks this way. Those 2 are the cheapest sashimi items on the menu, so I thought it was a reasonable request.
So the guy told me he would go ask, but left the phone too close to his face and I could hear him loudly hollering to the chefs. This went back and forth for a good 3 minutes, I almost felt like hanging up. Turns out if you have special requests like that, they charge you for it, and it'll end up costing about the same amount of money... so I just ordered the two items separate.
At least when I went in to pick up my food, the girl at the counter was nice. Otherwise, I'd give service a 1.
As for value, I'm going to give it a 2, only because the other two people I ordered for didn't get bones in their sashimi, and the portions are large. However, they didn't think too highly of the food either.
Under no circumstance am I ordering from here again.
I was going on about how Sushi Town in Burnaby was great. An original place. They opened up a larger version in coquitlam, but left out the quality.
Yeah, they have big portions and cheap prices. But it is very sketchy sushi. I can taste fishyness in the sashimi and it was warm like it was sitting out for a while. I also bit down on a huge scale in my sashimi, and almost threw up.
I felt sick minutes after eating the sushi.
I eat sushi all the time, but ive never felt scared about eating it like this experience. Do yourself a favor and avoid.
Food: Big proportions and very fresh. The tempura batter is not that great and their special rolls (such as the awesome roll, spider roll, etc) are just meh, I prefer the regular rolls (such as california roll, etc) better from this place.
Service: Slow service. The staff are slow to greet and seat you even though the place is usually half empty. Servers usually don't come by to fill your tea either. I wouldn't say the service is horrible but not very friendly I guess.
Value: Good price. Take out recommended so you don't have to deal with the staff.
Ambiance: Very big, open, and bright.
I always go in for take-out, I've never dined in. Each time the restaurant is quite busy, their is never any parking out front. I always park in the "No Parking" zones when i run in to get my order. I'm a Salmon roll addict, yum! The salmon is always fresh, seeing as how its always so busy; i assume they must get food shipments regularly. The dynamite roll isn't bad either. The restaurant is nothing fancy, the prices are great, but the wait staff not so much. Quick, and quiet on the phone, and not friendly when i come in to pick up my orders.
Spicy salmon sashimi is huge, and the only reason i come here. You get 3 handfuls of salmon for 9 bucks. Its not the best but its pretty good, and for the amount you receive its great. The rest of the menu is pretty cheap as well and it explains why its often so busy. At least you know the food turns overs often enough since its busy. Be warned that the service is terrible....some of the worst anywhere. Not attentive, dont care about you, probably could use another wait staff. But for cheap sushi and if you are willing to bear the service it might just be worth it.
OK, so we have always gone to the Sushi Town on Capitol Hill in North Burnaby, we were one of the very first customers they had when they first opened and remained very loyal until we moved to Coquitlam. Thier food was awesome, fresh and huge portions, we loved it and to this day still make the drive there for sushi nite. Thier service has always been quite bad but who cared? The food more than made up for it. We thought, finally we would give the Sushi Town in Coquitlam a try in the hopes that due to its name sake it would be just as good. The minute we walked in I should of known better, the place was more lit up (lights so bright!) than a movie set and I was tempted to put on my sunglasses. Complete lack of ambiance. The restaurant was smokey from the cooking vents and reeked like deep fryer and fish. I almost gagged and I can still smell it on my clothes. The place is dirty, windows filthy and floors sticky and disgusting never made it to the bathroom to scared. The staff is soooooo RUDE to the point that they yelled at my mom to move her book off of the table beside us, no problem, but a please would have been nice and sufficed? We waited at least 20 minutes before finally flagging a person down to ask for a cup of tea and then at least 20 more before finally being able to catch another person to take our order. Towards the end of the meal I asked a server to please pack up our left overs and to please also check if our to-go order might be ready which we had ordered with our main meal in the begining. A simple let me check for you would have been nice, but instead, the server demanded I look over at the door and told me "See that line up over there?" "Those are pick up orders and you have to wait more!" Didnt quite know what to say at that point, never had a server or estabishment full of servers be soooo rude and demeaning at the same time, the lack of training of staff is obvious but it seems to me that SUSHI TOWN COQUITLAM takes more pride in being RUDE and OFFENSIVE to thier customers than it does in thier food. WILL NEVER NEVER GO BACK AND WILL MOST DEFINATELY MAKE SURE TO TELL ALL OF OUR FRIENDS AND NEIGHBOURS TO STAY VERY FAR AWAY!!!!!!!!!!!!!!!! The food there DOES NOT make up for the extremely POOR and RUDE service!!!
When it first open, it was a good place to grab a bite. However, over time, the service has gotten so bad and disorganized. I called in a pick up and when I arrived, it still took over 30 minutes. I sat and waited and watched the one person bag the many to-go orders. He would take an order and bag it up, leave it on the counter and bag another order. He would stop to take telephone orders and when he re-started he would re-read all the orders and start over.
All the orders just sat on the counter for a really long time and the many people waiting were getting mad.
Food didn't taste right. Fish was off and way too much mayo.
Food and service has gone downhill. Never gone back since
The service may not be the best, but the sashimi is incredible. The spicy tuna sashimi is one of the best I've ever had, and its also pretty cheap. The alaska and awesome roll are great as well. So if you want great sashimi for a good price, go to sushitown. its cheap but amazing.
I'll start with the food. Disgusting. Fresh sushi should never smell like fish. It should never be slimy like fish. It should never be off in colour. My salmon, tai, hokkigai and ebi were all discoloured warm and rancid. That's right, even the ebi. I didn't know it could GO bad, but remarkably it did.
My california roll was rice with what could have been big mac sauce. Warm funky mayonaisse. Perhaps there was crab in there. Perhaps there wasn't.
Miso soup was cool and salty. Chicken teriyaki was over cooked, crunchy and off.
I was greeted with a "2? 4? 2 k over there" and my order was taken in a prompt 15 minutes. I was served my water and tea 20 minutes after I sat down.
The ambiance was miserable, as it seemed everyone eating there that night was as hungry, annoyed and sick as I was.
I would have been annoyed paying $5 towards my $40 bill. I talked to the manager and left without paying a dime. I still feel as though I was ripped off.
A friend and I came here for a light dinner. We ordered Gyozas and 2 rolls. Waited 20 minutes for just our Gyozas. 30 minutes after we finished our Gyozas. This time we ate it slowly...20, 30, 40, 1 hour goes by and NOTHING. We've asked servers many times and finally a person comes back 60+mins later to tell us that they didnt put it in the order and they're preparing it now. Needless to say we got up and left.
The place was an open dining area with tables right up to you. Think Hons but with better decoration and less grease on the floor. Felt like a nice mahjong hall or casino. I constantly had to move my seat in for people to get by, we had a couple stand next to our table for about 15 minutes while they waited for their table.
The roll and Gyoza that we did manage to eat was good though. Nothing different than any speacialty rolls. They were cooked by the way. Would I go again? Not if I have to wait a few days for my food or have Joe Shmoe and his wife standing next to us with their 1970's Levi's ass rubbing against the side of our table and Mary the soccer mom yelling at her 5 kids to sit down and eat next to us.
HUGE portions. If you want to eat an uncut fish and blown up rolls, come here! Watch how they make the spicy sashimi - sure opens up my appetite. The only thing alright is the Tonkatsu.
Honestly, fast food places have better service. Young untrained waitresses who bring wrong orders almost every single time we visit. Some can only speak minimal English.
Cheap, huge portions. Low low quality.
Cafeteria with waitresses. In other words, a big open room with overly crowded tables and chairs.
If you're really hungry and don't mind poor quality food, Sushi Town is perfect. Otherwise, NOT recommended.