Sui Sha Ya is a Japanese restaurant in Coquitlam specializing in their all you can eat menu.
I don't know why I kept going BACK to this place. I think it was just because it was cheap, and variety. After a while, it started to appeal to me that this food was gutter food. So many things we ordered.... deserved questioning.
"What FLAVOUR is this?"
"Is this EDIBLE?"
"This looks GROSS"
Not to mention the horrendous service. The one guy with the long hair and glasses kept strutting around the place like he was the boss or something. SLAMMING our food on the table. THANKS for the 2 hour left out pre-made rolls guys. Not to mention when you gave us this weird yellow pickle roll...
All you can eat lunch. I'd rather pay more money to get something I could digest. And have friendly service.
I want to light this place on fire and write in gas on the pavement and light in flames "SUI SHA YA? SUI SHA NO!"
Thanks for the JELL-O....with a SPOON STUCK IN IT.
We visited this restaurant due to my girlfriend being very hungry so we looked up Japanese restaurants in the area while visiting Coquitlam.
Immediately on entering the place, there were no attempts to seat us. Finally after a ten minute wait, a hostess came over and gruffly asked how many and motioned that we follow her.
She asked us if we were wanting the menu or the all you can eat special. We opted for the AYCA and were told that we had until 5 pm to make our choices or we would be charged dinner menu pricing. It was four forty five so we hastily ordered.
The food arrived all in one big mass and was really poor quality compared to what we have. Granted, I have never been to a high quality Japanese AYCA place so this might just be a constant.
Finally, when the bill came, it was almost twenty seven dollars. I gave the server my credit card and he came back with a new bill of almost forty seven dollars. He said it was because we had the dinner service and not the lunch service. I asked to see the manager. The manager came and I protested the bill giving her the facts of the situation. She said nope, we would have to pay the full price. I protested some more but it was fruitless.
So, if you do go here, and I recommend you DO NOT for various reasons, ask for concrete pricing first so you don't pay way too much for poor food, bad service and poor management.
I'll eat dirt before I ever go to any Sui Sha Ya restaurant again.
I'm not sure what all the negative fuss is about with Sui Sha Ya Sushi. I went to the one in Metrotown and had pretty good service. The main reason I don't understand this negative publicity is because I only paid $11 for an all-you-can-eat meal, and I ate all I could. I'm not sure where these negative commentators have eaten sushi recently, but I would like to think that $11 for all you can eat is worth waiting 5 minutes for tea.
I would highly recommend this restaurant for a sushi dining experience.
I go to Coquitlam location often for all you can eat dinner and I love it! I tried lunch menu couple of times but I prefer dinner. It's little bit more money but the menu is much better. I usually order specialty food and lots of sushimi and it's always fresh. I understand that to keep the cost down they can not hire too many waiters. They can get pretty busy but I think those 2-3 waiters are pretty fast and if you nice to them and thank them for their hard work, they always smile back.
I had to laugh at some reviews - small portions? well it's all you can eat, so order more! and I think it's only right to charge for uneaten food, after all it says it on the menu. There are lots of starving people in the world so why should we waste? Everybody should know how much their stomach can handle and order little first and then more later. It always worked for me :o) and what really amaze me is if the food is so horrible, how come there is always line up at lunchtime and people that complained here always seems to go back?
We had a guest from out of town who was really pushing to go to an "all you can eat" sushi place. I looked it up and this was all I found near us but the bad reviews scared me. He wanted to try it anyhow.
I'm really glad we did - we ate like gluttons and the food was good. I can't believe how quickly the food came to us either. We were seated at 2:15 - last call was 2:45 and in that time we got in TWO orders - completely finishing the first one. I've never seen service that fast in my life, especially considering the place was packed. I'm so grateful we tried it out - we'll definitely be heading back there.
We had lunch at this restaurant yesterday. The place was packed. I guess people are drawn, as we were, to the fun idea of an all-you-can-eat menu.
The only problem is that the food is abysmal! Check out the other reviews ... I'm not the only one saying this. It's really yucky. I see another reviewer mentioned how bad the beef teriyaki was. That was the only dish we had which was totally inedible. A visually unappealing, stringy, chewy mess.
The other dishes, we ate, but didn't care for any of them. For the chicken teriyaki, they had just dumped some bottled teriyaki sauce on top of the chicken. Same for the spicy chicken wings, just a bottled sauce on top. Pan-fried noodles ... were tasteless. How do you screw up pan-fried noodles? We were pouring soy sauce on them to try to give them some flavour.
The service also was very poor. The only good thing at the end of the lunch was the bill, which came to $23 for 2 people. But we will not ever return. They'll never get my lunch money again.
I have been to this restaurant on numerous occasions and with its unbelievably reasonable all-you-can-eat lunch special, i have tried (very hard) to like it!
They have just recently moved themselves across the way, and forgot to leave their poor service and mediocre food behind.
In the handful of times I've been to this restaurant, I've never had good service. The last time I was there (for lunch - not for the all-you-can-eat special), our tea and water arrived later than our food, while the table in front of us who'd just arrived, received their tea immediately and with smiles.
Also, I ordered the house salad and received a soup bowl filled with dressing, which I used perhaps a tablespoon of. The food was practically thrown at us, and the waiter made no attempt to connect.
On a different occasion, I went for the all-you-can-eat special with my mother. This was at their earlier location (across the parking lot).
When the gyoza came to our table, the piece of paper with the table number on it was stuck directly onto the gyoza. The waitress stood there, trying to pick the paper off of the gyoza for far too long, as my mother watched in horror. After an entire minute (literally) of watching our waitress attempt and re-attempt to peel a piece of paper off of what was supposed to be my mother's lunch, the dish was pushed in front of my mother (sans paper), and the waitress trotted away like it was nothing.
I really want to like this restaurant, but the food and service makes it very difficult for me to do so.
The good: Their renovations went well making for a pretty and spaceous restaurant, also their Kappa Maki and California rolls are quite decent.
The bad: Their service (or lack thereof), and zombie-like waiters.
The ugly: Do not try the jell-o (and if you do, use a fork instead of a spoon, at least until you get through the first layer of filmy goop)
Although their prices are cheap...sadly, that's exactly how the food tastes. The restaurant is known for it's cheap buffet of "Japanese" food. The food is NOT cooked or made by a Japanese person, and it shows. The buffet sushi breaks when you pick it up, and the soba was all too sweet. This restaurant doesn't appeal to most asians who know how Japanese food SHOULD taste.
Go to this place for lunch/all you can eat. The place is usually packed because of its reasonable price and decent food. Do not expect good service, but do expect good variety and decent food. Not a place for intimate/quite dinner.
Very poor service, their main concern was ensuring that we didn't waste food. The waitress told us very rudely, if you don't finish you will be charged extra - this did not make the lunch experience enjoyable, let alone the thin sushi with lots of rice. Metrotown SSY always seemed decent and friendly. Never going back to the Coquitlam location.