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Our sports team showed up on a Sunday afternoon. THere was about 20 of us and they were totally bewildered? Like they were not accustomed to having customers. They could not accommodate such a larege party. They had no staff. Seriously that's what the "manager" said. HE tried his best to discourage us but for some reason one person kept insisting. Would they have freaked out if 4 groups of 5 had wandered in. Why the heck would you not expect customers unless you suck?
We had to wait 15 minutes and the restaurant was empty but they finally got it together. If it were up to me I would have left the second they appeared not to want us.
Anyway the service was fine considering they had "no staff" . Some of the meals got mess up or were slow but it was alright. I was stunned at the number of fries that came with each burger - about 8. No kidding. They ask later if anyone wants more but who's going to say yes when most others don't
At the end the manager came up to one person, handed him his card and admonished him to "call ahead" next time. Like we would come back.
We dined at this restaurant at 2100 on a Monday night in mid-June. We ordered a chocolate milkshake (double dip), onion rings, a "monster" bacon cheeseburger and a Phlly cheesesteak sandwich which came with a Caesar salad. French fries also came with the meal.
The service was generally slow and disinterested. The waitress did not bring us cutlery or napkins despite the fact that our dishes mandated such until we specifically asked her to.
The chocolate milkshake was quite good but that is where the accolades stop.
The Philly cheesesteak was mediocre with thick, heavy bread and a minimum of cheese, steak or anything else. The doughy bread easily overpowered the steak and the vegetables. Yes, they definitely do it better in Philly so if this is the experience you are trying to approximate, think again.
The hamburger was small despite being a "monster" iteration. The taste was again mediocre.
The Caesar salad was simply inedible. The dressing, quite frankly, was rancid. It was easily the WORST Caesar salad I have ever had.
The French fries were OK.
The prices were high. Our tab with tip was $45 which is quite atrocious for a hamburger joint, let alone a poor one. Much better value and taste are to be had at A&W or even McDonald's for that matter. When a restaurant compares unfavorably to a dump like Micky D's, now that is saying something!
Don't bother to even contemplate eating at this dump. Your taste buds and your wallet will thank you if you opt for one of the many other available hamburger restaurant choices in the Tri-Cities.
First off, I LOVE Red Robin in general. But this particular restaurant has a SERIOUS problem with service. More often than nought, the food arrives cold, stuff is missing, or the food is wrong. I've been there four times with my family JUST to see if it has improved, but it hasn't. The only time I will go there now is if someone else is paying and I've got no other choice. Which has happened, with the same results.
| 1. | Cameron (8.1 km) |  |
| 2. | Guildford (9.7 km) | |
| 3. | Newton (15.6 km) |  |
| 4. | Maple Ridge (15.8 km) |  |
| 5. | Metrotown (16 km) | |
| 6. | 200th (20 km) |  |
| 7. | Capilano (22.6 km) | |
| 8. | Thurlow (24.1 km) | |
| 9. | Broadway (24.3 km) | |
| 10. | Abbotsford (43.1 km) | |
| 1. | Bento Nouveau (0 m) | |
| 2. | Akari Japanese Restaurant (0 m) | |
| 3. | Starbucks (0 m) | |
| 4. | Chow's Kitchen (56 m) | |
| 5. | TEO Korean Restaurant (90 m) | |
| 6. | Wah Wing Restaurant (184 m) | |
| 7. | Bombay Restaurant, The (218 m) | |
| 8. | De Dutch Pannekoek House (218 m) | |
| 9. | Poco Ocean Restaurant (235 m) | |
| 10. | Jumbo Pizza (235 m) |
