Vietnamese restaurant specializing in pho. Several locations.
WOW. This is my first experience EVER of having a wait staff scold me and give me a lecture out loud. because I thought their avocado smoothie tasted weird this night.
I was a frequent diner and I always order the large meatball pho and an avocado smoothie. Always that combo. The food are usually ok, and not so expensive, and they're open til midnight, I eat dinner very late, that's why I kept coming back.
Tonight, I ordered the large pho first. After I ate the pho, I was not that full yet so I decided to order the avocado smoothie. When it arrived, I noticed the color looked off, you know when an opened avocado is exposed to air for too long and it turns brownish? It looked like that. Plus there were small particles in the smoothie, like red bean particles. I told this to my friend and she said maybe I should try it first. So okay, I tried it, I had a sip. It tastes weird. Either the avocado used was not fresh or for some reason a read bean went into the blender with the avocadoes and ruined the smoothie. But it tasted really different than the usual.
So I went to the counter, brought the smoothie and told them politely that I do not want the avocado smoothie anymore because it tastes weird. The other staff took it and said that's fine if I didn't want it.
When I came back to my table, this wait staff lady just approached us and humiliated me in front of everyone in my table and the other tables around us. She started lecturing loudly that next time, if I didn't want something then I should not order it. She kept insisting there's nothing wrong with it, the avocados are fresh. I said, no it doesn't taste right. She said, "no there's nothing wrong with it and you should not waste food". I said, it didn't really taste the usual. She said, "there is nothing wrong with it. Don't order anything if you don't want it. You are wasting food. Don't waste food, It cost us 4 dollars". I said, you know what I'll just pay for it, don't scold me. She didn't stop. Her voice was loud like she wanted to make a scene and humiliate me. She said, no she won't charge me for that but I shouldn't order it if I can't eat it anymore. She pointed to the large empty pho bowl and said if I am going to eat that much then I should not order an avocado smoothie anymore. WOW. Really? You are going to say that to a customer. A customer who always orders the same thing: large pho + avocado smoothie. I know pretty well I can consume it. At this point I was really pissed off, I tried to say I'll just pay for it, she said no, and then lectures me again about how I should not waste food etc etc. The other people are looking at us already but she would not shut up. She had to give her lecture!
Needless to say I AM NOT going back to this place again! She's lucky she was a lot way older than me, and just out of politeness I did not humiliate her back.
Had dinner here occasionally over the last year or so, due to it being in the area when I was craving some pho. I almost always have the same thing here, #7, pho with rare beef and tripe. The soup base seems to be hit and miss, but more often a miss lately. It doesn't have as much of a beefy taste as is more sweet/salty with MSG taste. It still is the only pho place in the area, so it doesn't have much competition, but I think the quality has sunk to a level where I would eat somewhere else. Also their quality control lately seems a bit low, the pieces of meat that come with it seem to not always be what I ordered, I often get large chunks of tendon or no tripe.
I often also order spring rolls, or their shrimp or pork salad rolls, which are pretty average. Their sandwiches are decent as well.
The service is very brisk and I find a bit unfriendly. I also often have problems getting water, I'm not talking about refills, but that first cup of cold water. They also seem to dislike bringing the bill to your table, so I have given up and now pay at the cashier.
I would not come here again, unless I was really craving pho and don't have time to go anywhere else.
with the other reviewers. With much respect to the fellow reviewers, the pho is not bad, but I've had better at many other places. I can't agree with the restaurant's claim to "the best" either. I didn't find much flavor in the broth when I went this past weekend.
Maybe I went on an off day. I wouldn't mind trying it again, but it wouldn't be on the top of my list.
Only, AVOID THE CHICKEN WINGS!
Okay, that said, the pho is not bad at all. I was strangely impressed by the taste and portions when I wasn't really expecting much walking in the first time (when there was a long line up for the Korean restaurant next door--and the subsequent visits for much of the same reason). Lots of choices on the menu.
Relatively clean dining area. Solid service.
I am not a huge pho eater, but once in a while you gotta have soup. Such was the case when Mrs. Chasiubow and I visited Pho 99. We started with the fried rolls appetizer, which was packed with flavour, and came with the ubiquitous little bowl of vinegar dip. The rolls were a tasty treat.
My wife had the big pho with steak and soft tendon (it was her turn to crave soup). It had big thin slices of tender beef steak and tendons, which were cooking in the steamy broth. Also in there was a lot of vermicelli, and on the side were fresh bean sprouts and chilies. The pho soup base, which is the heart of all pho, was just right. Not too salty, no MSG, and a nice stock flavour that was reminiscent of chicken.
I had the prawns and pork slices with rice and a little bowl of soup. My pork and prawns were grilled with a smoky BBQ flavour. I got a big savoury portion and the meal was almost too much to finish. My bowl of soup was a great accompaniment to the meat, salad and rice. I also enjoyed a rich tasting iced coffee with sweet condensed milk.
The servers were friendly, and the food came very quickly. The ambience is like any noodle house you can name, and we found the restaurant to be a clean, well-lighted place. Pho 99 is perfect for a hearty meal or a late-night snack. Recommended.
This place used to be on Kingsway near Royal Oak. It was the place I was introduced to Pho, and my friends and I went all the time. Then, one day, it was gone.
It's been 2-3 years and I found it all the way in Pinetree Village a few months ago! I was pretty happy to have the same, good food, even the same waitress who doesn't say much. But I did manage to get her to smile when I told her how happy I was to find them again!
When this place first opened it seems this restaurant had a greater desire to establish itself. Since then the pho, soup, and service has deteriorated somewhat to a lackadaisical nature.
The pho is still decent but as far as location goes it is convenient. There are times when there are people at the cash register who don't seem to notice customers trying to vie for the employees attention.
It's a place to go if you're in the area and wanting pho. I mean pho is pho right?
to be honest, pho restaurants are "fast food" places in general. where else can you sit and order a bowl of noodles and get it piping hot to your table in under 5 minutes?
pho 99 is a much better verson of pho hoa (the ultimate pho fast food). the prices are okay, the bowls are fairly big, but it is just mostly soup. not a lot of noodles or meat for that matter. the key is in the broth and this broth is quite nice..it's kinda got a weird spice (anise or nutmeg??). much more flavour than pho hoa and doesn't leave you as thirsty 30 minutes later due to msg overload.
also had the rice dishes with bbq pork chop...pretty good. don't eat the vietnamese sandwich...you'll be disappointed. had a very unusal "sweet" flavour to it.
i suspect pho 99 and pho hoa are related companies, as their menus look almost identical.
This place is a quick and easy place for a fix of pho. The pho is average, the rice dishes are good, the vermicelli bowls are also average, and their vietnamese subs are good.
Food comes quite quickly. The wait staffs here is pretty good up til you've settle down and got your food. After that you have to pretty much get their attention to ask for anything else such as more tea or more water.
There is nothing really memorable about this establishment, smallish and pricier portions. The broth isn't bad. The only thing I remember is the horrible ventilation system, it is always humid in there and sometimes the floor is wet. I also find the service to be indifferent. Bring a towel because you will get sweaty and sticky. The humidity in there must be close to 100%. Maybe they are trying to recreate what it feels like in Southeast Asia, Vietnam.
We come here regularly. The food is flavorful and affordable. Excellent for casual family dinner or a quick lunch
The pho noodles consistently taste great. They're flavourful, not "oily" like at some restaurants, come in filling portions. Best of all, they're very economical! Though slightly pricier than other pho restaurants, $5 to $10 certainly fills you up.
Yesterday is probably the last time I go to this restaurant. I can accept having food tossed on to table. A smile and acknowledgement goes a long way though. I really enjoy the soup. Unfortunately the dirty window ledges and windows and general lack of cleanliness....including in the bathroom really got to me yesterday. The waiter and waitress talking (loudly) to each other across the restaurant got annoying after awhile. I deliberately came into this site to find a CLEAN Pho restaurant. Now I have choices for good Pho and cleanliness. Thanks for this opportunity.
Recommended by a friend who lives in Coquitlam, drove out here to see if the place lived up to my friend's raves. Left disappointed. The Pho was not good. The soup had no richness to it. The sandwich that I ordered was cold and devoid of freshness. Too much salt & pepper to hide the lack of flavours. The prices aren't high so I guess you get what you pay for.
We were greeted at the door by our unsmiling host who stabbed her finger at a table and told us to sit. We ordered 3 #73s (Vermicelli Bowl with Grilled Chicken and Prawns) and a Noodle with CHicken Ball soup. We then ordered some salad rolls. Our dish of basil and bean sprouts came with one slice of lime, when we tried to rectify the situation by ordering more lime our waitress argued, saying our meal wouldn't taste good with lime. (maybe trying to save a few cents on limes, I don't know.) Finally, she came back, dropped the saucer of lime on the table, and left without another word.
Food-Quite good. The shrimp didn't look very well cleaned, but the peanut sauce was delicious. CHicken in the soup tasted off. But the griled chicken was good.
Ambience- The wood paneling the walls had holes all through it (wormwood) which was kinda gross. ONe of the waitresses was peeling shrimp at the adjacent table with her bare hands, and coughing all over it. THe jalapeno that the soup came with was yellow and scratched up.
Value- We payed 38$ for 2 salad rolls, a small bowl of soup, and 3 bowls of Bun (Vermicelli bowl)
Overall, food is good--but you'd be hardpressed to actually eat in the restaurant. Definetly take out!
The service was decent, abit slow during dinner time but that goes for everywhere else too. The food is good, not enough meat in the pho though compared to other ones I've tried. The soup is very strong in taste if that is what you like.
The pho here is not bad, and the vermicelli bowls are fair as well. But both times I came in here (solo diner) I was told to share a table. I don't mind this if it's busy lunch or dinner hour but this was mid afternoon both times and there were plenty of empty and clean tables! This is just rude beyond belief and the pair of girls whose table I was supposed to sit at didn't look to pleased either. I was stunned, and moved over to an empty table and just stood there. The waitress loudly told me if I wanted to I could take that table. How embarrassing! Later I overheard a couple come in and the female headed for a table by the window being admonished by her male companion that the staff "never lets him sit there".
And just so you know it's not a one time thing, this happened the first time I ate here last year. I'll try Pho Hoa down the street next time.
I guess since the prices are not that high they feel that they dont have to provide the best service. Had to wait 5 minutes before being served while a table of servers decided they should finish talking before bothering to look at me. The washroom is horrid and the place is very hot. The food was ok, nothing special and I will not be going back.
I've been to Pho 99 several times. The pho is always decent although there wasn't any basil the last couple trips. Not a big deal. My problem is with the service. One waiter in particular really needs an attitude adjustment. We came in and wanted to sit away from the windows because of the heat. The server said "No!" and demanded we sit at a particular table. Two other groups after us were given the exact same treatment followed by eye-rolling and Vietnamese muttering. If this were a single occurence it wouldn't be an issue. The fact is, this "server's" attitude is the complete opposite of what any professional server should be. Guests feel uninvited, uncomfortable and demeaned. Not exactly the recipe for building a clientele.
The first thing we noticed when we entered the restaurant was the heat that permeated the entire restaurant for lack of any air conditioning or ventilation, which did not exactly make for refreshing environment. The service was decent enough, although we could only receive service after multiple prompts and gestures. The food we received, while the noodle was satisfactory, the vegetables used in the grilled chicken dish were brown and soggy, and the chicken was undercooked in some parts. When this was brought to a waiter's attention, he was not responsive and did not show any inkling to cater to our needs one bit. All in all, an unsatisfactory experience that would make us very hesitant for any return visit, if ever.
I often order #76- grill pork with vermicell.. Best grill pork in lower mainland.
Since I dont like the service so I usually order to take out and eat it at home..^^ what's more to ask for..enjoy the food at my own comfort..
Also notice, the lady that's always there..she never smile ...lol...sounds a bit rude but my hubby calls her "dragon lady"...still havent figured out why's "dragon"...