The customer service leaves a lot to be desired. After receiving a partial order, I phoned, and was strongly informed that the entire order was delivered. I asked to speak to the woman's supervisor, and was informed that she did not have a supervisor. I used to order from this place around 3-5 times a month, but I will not be ordering from them again. The food is overpriced, but there isn't a lot of competition in Maple Ridge.
I thought it would be funny to try out this other chinese buffet with girlfriend K after the horrifying experience at Urban buffet on v-day. Expecting none the better, we weren't there for good food - we were there to satisfy our curiousity.
It was the same price - $13.95. The restaurant is much older looking, but still housed quite a number of tables. It was nice to see majority of the tables were occupied, unlike Urban buffet. It was a little bit weird to see Caucasian servers at a chinese buffet. My only real beef about the service is that they only give you 1 thin napkin for your meal. They serve crab and only give you 1 napkin??
There was much more variety in food here - salad bar, 3 kinds of soup, shrimp puffs, crab, mussels, squid, sticky chicken rice wrap, lettuce wraps, gyozas, noodles, rice, veggies. They even have tubs of hard-serve ice cream instead of the cheap soft serve!
They take care with minor details that make a difference. For example, the lettuce for the salad is soaked in cold water to remain crisp. This makes a wet salad, but at least it stays fresh and crispy.
I would return for another visit, I'm still full from thinking about the dinner last night.
Where else on the Lower Mainland can you purchase a real full pint of cold draft beer for $2.69? As far as I know only at The New China Kitchen. Problem is, this is a restaurant and not a pub.
Dropped in Saturday before taking in a movie at Silvercity. If you are in a hurry this is the place. As for nutrition, if fat was a food group this would be the place as well.
Surveying the two long table trays of items was like looking over the oil spill of the Exxon Valdez. Grease and oil as far as the eye can see. Deep fried just about everything. I sampled the ginger beef, I'll take their word for it that it was beef. To me it tasted like deep fried batter with a sickly sweet sauce. The sweet and sour chicken was almost the same as the ginger beef with sweet being the main ingredient. The potstickers were covered in oil and had sort of a funky taste. Even the beef and broccoli seemed greasy and unhealthy.
Dessert consisted of a cooler full of ice cream hovered over by every kid in the place, gosh knows what has fallen into those containers. A tray full of generic vanilla oreo type sandwhich cookies and carrot cake cut into small squares they probably purchased at Costco.
After my meal I felt like I had just eaten a brick of Crisco. They should offer shots of draino so that you can clean out your pipes afterward.
When we first arrived the place was buzzing with a kiddies birthday party of about twenty, other assorted family groups and celebrations that seemed to be going on. Despite this the friendly staff found us a seat immediately. They were cheery and effecient, when we needed them like a pint re-fill, even though they were running around all over the place.
Even though the food offered isn't top knotch in my view, it is still very good value. You can belly up to the long buffet table as much as you like, many do as witnessed by the over flowing plates and tummies, and leave totally satisfied. In my case I didn't eat again until about 2pm the next day.
The only reason I would head back to The New China Kitchen again soon would be for the $2.69 pints. As far as the food is concerned it will probably take me a couple years to get all that grease and oil out of my system.
Ihave gone to this buffet diner many times over the years and today it seemed better. Naturally you can eat as much food as you want for under $ 10.00 at lunch but Dinner will cost you more. They have lots of selections and today my server must have filled my water glass at leat four times which was a first. The food is average but it is a great place to eat if you are in a hurry as you don't have to wait for your food to be cooked.
We ordered two combo's from this place, must say it wasn't very good. The rice was the worst rice I have ever eaten. The sweet and sour pork tasted old and stale. Just bad all around. We will never order from here again, just really did not enjoy the food.
After having driven by this place for years and hearing from a few friends that the place was worth a try, my SO & I took a chance recently.
We will not return.
Chicken dishes are full of broken bones... Many of the dishes were 'luke-warm'. What we ate basically all tasted the same; the Singapore noodle was the only bright spot.
True, this is all you can eat - so might be a good value for the budget conscious... but getting sick from under-temperature food or choking on a chicken bone aught to outweigh the attraction of eating this gruel.
I shall continue the search for a decent chinese buffet in the lower mainland.
Our last dining experience at this restaurant will definitely be our last. The buffet spread always appears to have an overwhelming variety -- you caome in and it's "wow, look at all the food", but from our experiences there, one soon finds out that most everything tastes much the same!! It's a rather stunning display of variety -- just wish more of the food that's offered had some real taste and flavour!!
Poor quality and preparation, and highly-overpriced.
the food is just okay and it really all tastes the same, but if you are on a budget with a big appetite you can stuff yourself silly. the deep fried prawns are reaaly quite nice [ if you can get any] as well as the wonton soup and black bean sauce chicken..it is worth a try
I should have checked the bathroom first, and I would have left Immediately disgusting filth. The food was cool not warm and none of the dishes had any flavour of their own but all tasted the same. Chicken was nothing but broken bones and could not eat the little meat that was on the chicken. The place was full must have been first timers. Stay away!
I went to the New China Kitchen twice. After the first time, I promised myself that I would never go back there. That was a few months ago. Today, I decided to give it another shot. The result was exactly the same: I promised myself (again!) that I will never go back. It is not that the food is awful: it is OK if you are hungry and want to fill yourself up for 10 bucks. However, the buffet dishes are indescribable and bland. The service is minimal (as in most buffet places) and the ambiance is even worse than the food: the place resembles a community hall. One look at the patrons devouring huge plates of food and you will know what kind of restaurant you find yourself in.