Nagano is a Japanese restaurant in Coquitlam specializing in original sushi rolls.
To my knowledge there is no set seatings /times for this restaurant. So we were very surprised to be told to leave because the "next reservations" had "been waiting for a long time. We were celebrating a birthday complete with cake that they "allowed us to bring in" with people who had not seen each other in many many years. When I complained there was a "very sorry" and you can stay.....of course we did not want to by this point. The food is fine. They missed several items from our meal. The restaurant is "not clean". There was no attempt to offer us any compensation. I ignored the other warnings on this site. Perhaps the other Nagano in Port Moody is better. If you want authentic Sushi and impeccable service drive into Vancouver.
Came here with my family whom I haven't seen in about 10 years.. The food was delicious , but the service was poor! The waitress walked away before we were all finished ordering, we didn't get all the food we ordered... And we were asked to leave because others needed the table... My mom complained and all they had to say was "sorry" over and over again.. needless to say... we were upset with the service and we are not coming back !
We have been to many sushi restaurants and Nagano is one of the best so far. It is a bit pricy compared with other restaurants but you definitely get what you pay for. And it is well worth it!
Food is excellent. Sushi is fresh. There is a comfortable feeling when dining there. Setting is very cozy.
Service is second to none. For people who want great Japanese food then this is one of the best options.
it's not owned by japanese; it's owned by koreans and run by koreans! but its still a good nice japanese restaurant around coquitlam tri-cities area:) my family and myself are regular customers! we always order the nagano combo which u can order anytime anyday! unlike the bentoz, only for lunch exclude holidayz.
In Coquitlam area, there is a great demand for good Japanese food that almost every Japanese restaurants must be specialized in specific type of Japanese food. Nagano, however, perfected two instead. They are the master of Maki and Noodle. They pride themselves with the variety of rolls. Their best roll by far is the Dragon Roll. Their seafood Ramen is excellent.
However, their food is on the expansive side.
i usually avoid sushi restaurants run by non-japanese....i've had bad experiences with them. however, somehow this one breaks the mold. actually korean-run sushi joints in vancouver are starting to stand out, i've found...
the food here is excellent...if you're willing to pay the price. sushi is already expensive, but this restaurant takes it up another notch. however, its totally worth it...the quality (or quantity in some cases) reflects the price, which is sometimes a rarity when dining. their maki rolls are top notch...i've only had the urge to splurge on them once or twice but i've always had my expectations exceeded. the nigiri are also good, and they don't skimp on the portions either (reflected in the price). the freshness isn't the best i've tasted but its definately above average. the udon portions are huge compared to some restaurants, but the nabeyaki udon i had was a bit bland in the soup. oh, and they'll randomly give a complimentary dish of barbecue fish, which is great. i swear that's a korean thing...
service is so-so....mostly cuz they're busy as hell anytime i go there, so i'm somewhat forgiving there. its an asian restaurant so you have to flag them down whenever you want something, but their service is generally polite (which is rare in some asian restaurants). oh and some of the waitresses are hot. i swear they only hire cute girls to work there.
ambience and cleanliness is ok. they could do a lot worse but they could also do a lot better.
Been to nagano a few times the past two years maybe. Still don't get why it's so special in other people's view. Yes they do have different sushi rolls. But other restaurants are coming up with their own fancy neo japanese rolls. Yes their sashimi stuffs are very fresh. But you do pay for it. That's where their so call advantages end.
The decor of the restaurant is so so. Just like every other japanese sushi place. But it does have a comfortable feel to it. The service only average. Friendly with a smile. But nothing special. Now on to the food.
Ordered their gomae. Taste pretty good, portion is a little bit bigger than others but also cost more than others. Their rolls taste good. But like i said above, you get those at other places as well. Had their seafood ramen last night. Not that great. Got bored of the taste after the 3rd spoonful. Had to pour soya sauce into the soup to be able to finish it.
Overall it's only a solid japanese restaurant at best. Too bad not many competitions for them to see improvement to their menu.
This is one of the best sushi place in lower mainland. My wife is from Japan so she knows what a fresh sushi and is not. The sushi rice is done in perfection, taste and texture. Try the Dragon roll and chirashi don and salmon belly and spicy salmon salad.... great stuff and fresh. The place is not bad, clean and neat. One thing I hate is just the price. It's expensive.
I ordered spicy chirashi sushi and tempura udon soup last time I went this place. I couldn't finish my dish even though I was very hungry. There was imitation crab meat with mayonnaise and I've never seen food like that before and it was horrible. Udon soup was too salty so I had to add water.
Nagano is closest Japanese place from my house but I doubt I visit again.
I've eaten here a number of times over the years, and although you pay a bit more than some other Japanese restaurants, the food is consistently good and the portions are large. We usually order the Nagano Combo between 2 of us, and it's plenty. The rolls are excellent too, the chefs are fantastic.
The service sometimes is great, sometimes is mediocre, depending on which waitresses are working, and how busy it is. I find the staff friendly and welcoming, like all Japanese restaurants seem to be. I'll keep going back, it's a solid restaurant.
Have you ever had it happen when your friend and you craved sushi at midnight only to find that no places are open? This happened to myself and my friend (both Surrey residents) one evening, so we thought we'd try Coquitlam. A little Japanese restaurant on the corner of a strip mall was still open, so we thought we'd take a peak. It had a very nice atmosphere and the Korean workers were very polite. The only problem we had was the wasabi in the salmon and tuna rolls as both of us had issues with spicy things. What we chose from the menu came in decent portions and tasted wonderful. Price was fair for being open so late. We came back once more since then; it's still great.
THis is my favourite japanese restaurant in the lower mainland. I have tried so many similar places and this truly is the bast. The ambiance is nothing fancy but the quality of food is fantastic. They have original rolls that taste out of this world. Their gomae is the best! The service is super friendly and the portions are generous. It's not the cheapest place for sushi, but you get what you pay for!
I guess having been spoiled with the myriad of Sushi places downtown Vancouver we were most disappointed with this place. We went on a Friday night when it was quite busy, so attention to customers by the staff was certainly lacking. There was a sense of apathy among the staff even still.
The food was OK, but more pricy than most places we have been to downtown Vancouver. With the Coquitlam area having less sushi places than the Vancouver area, competition is not so harsh and we feel this is a factor with higher prices here. This place was a once off for us.
I love sushi and am constantly disappointed that Vancouver does not have many places that have creative rolls. Finally I found it here!!! On top of creative rolls they also have great share plates such as salmon tempura!!! Yummmmm!!! A visit to this joint is highly recommended.
Looking for a Japanese experience? Nagano in Coquitlam may be a wise choice if its in your backyard. Previous reviewers recommended the Nagano Combo and I too will recommend it. It's a five course meal for possible 2. Selling feature are the Big and scrumptious sushi rolls. Nagano will stretch your dollar while filling up your stomach. In a business restaurant service will be demanding and in this case we found that to be true. Again if you’re looking for decent dining experience with large portions you may find Nagano rewarding. Besides upon my initial visit I saw a local professional hockey star dining here.
I love this restaurant. This is actually one of the rare few truly Japanese owned & run Japanese restaurants - where they still take time to make sure the food is presented well (as opposed to those giant sized sushi with no art). The sushi and sashimi are always fresh and delicious. The people there are really friendly and hospitable. Aside from the awesome sushi, I once tried their Japanese style New York steak, and I was very pleasantly surprised. They grilled it well and it tastes great. This is definitely one of my favourite restaurants.
The restaurant has comfortable sitting. The waitresses were OK, but the people in the sushi bar were nice. Food was awesome. I didn't eat much, but was able to try their salmon sashimi and Dragon Sushi Roll. The fish was fresh, and the Dragon Roll was nicely decorated; it did look like a dragon!
I really wonder why it is busy... Food is tasteless, service is really rude, value for sure it's over priced. the only thing I am ok was the decor that was changing a bit over time and lots of rooms for privacy which I need for my sons.(not to disturb other customers) It's definitely changing a lot since last few months. I could see they've got new chefs at the sushi bar and i guess the kitchen chefs too. But what a dramatic change for a restaurant with such high reputation. Probably there are more competitions to comapre to around the area, but I am getting less satisfied each time I go.
I do not understand how they can charge the prices they charge here for how little food you get. It would be easy to spend a ton of money and still not be full. Our tea was not refilled at all theough the meal. This place has seriously gone downhill compared to 2 years ago. The only plus is that it's open late.
This sushi restaurant has creative rolls, my favourite is the rock-n-roll. Unfortunately the service is poor, waitresses are testy or not around, even when we are in a large group. The value is mediocre for the amount of food that you get. I have had comparable sushi for a fraction of the price elsewhere. I would no recommend this restaurant just based on the poor service that I have gotten on numerous occassions, I would not go back, instead I would recommend the other Naganos location in Coquitlam as it is a lot better.
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