I've been going to Nagano regularly for about 3 years and have always been happy with their food. The sushi is well made from quality ingredients and they have a great selection of rolls that aren't standard sushi menu fare.

They aren't cheap, though. You definitely notice your bill is higher than compared to a typical sushi dive, but the difference in food quality makes up for it.

Some of the senior staff are wonderful to deal with. The more junior servers are pleasant and efficient and leave nothing to complain about, but they don't "work the room" the same way.

I'd absolutely recommend them and anything on their menu.

This sushi restaurant has creative rolls, my favourite is the rock-n-roll. Unfortunately the service is poor, waitresses are testy or not around, even when we are in a large group. The value is mediocre for the amount of food that you get. I have had comparable sushi for a fraction of the price elsewhere. I would no recommend this restaurant just based on the poor service that I have gotten on numerous occassions, I would not go back, instead I would recommend the other Naganos location in Coquitlam as it is a lot better.

All I can say is that your money will be wasted if you go this restaurant. I'm serious. I never write reviews at Dine Here. I even made account to warn other people so that they won't be in a state as I am right now. So bad that I cannot believe it.

Been to nagano a few times the past two years maybe. Still don't get why it's so special in other people's view. Yes they do have different sushi rolls. But other restaurants are coming up with their own fancy neo japanese rolls. Yes their sashimi stuffs are very fresh. But you do pay for it. That's where their so call advantages end.

The decor of the restaurant is so so. Just like every other japanese sushi place. But it does have a comfortable feel to it. The service only average. Friendly with a smile. But nothing special. Now on to the food.

Ordered their gomae. Taste pretty good, portion is a little bit bigger than others but also cost more than others. Their rolls taste good. But like i said above, you get those at other places as well. Had their seafood ramen last night. Not that great. Got bored of the taste after the 3rd spoonful. Had to pour soya sauce into the soup to be able to finish it.

Overall it's only a solid japanese restaurant at best. Too bad not many competitions for them to see improvement to their menu.

I really wonder why it is busy... Food is tasteless, service is really rude, value for sure it's over priced. the only thing I am ok was the decor that was changing a bit over time and lots of rooms for privacy which I need for my sons.(not to disturb other customers) It's definitely changing a lot since last few months. I could see they've got new chefs at the sushi bar and i guess the kitchen chefs too. But what a dramatic change for a restaurant with such high reputation. Probably there are more competitions to comapre to around the area, but I am getting less satisfied each time I go.

Food: The sashimi is not fresh. The rolls are in a good proportion but the sushi was a bit smaller than expected. It's gone downhill and anything raw looks as if it's been sitting out for awhile.

Service: Was greeted right away, server kept coming back to ask if everything was alright. Constantly filled the tea...friendly service.

Ambiance: Small, kind of cramped. I was sat near a closet and it wasn't very pleasant.

i usually avoid sushi restaurants run by non-japanese....i've had bad experiences with them. however, somehow this one breaks the mold. actually korean-run sushi joints in vancouver are starting to stand out, i've found...

the food here is excellent...if you're willing to pay the price. sushi is already expensive, but this restaurant takes it up another notch. however, its totally worth it...the quality (or quantity in some cases) reflects the price, which is sometimes a rarity when dining. their maki rolls are top notch...i've only had the urge to splurge on them once or twice but i've always had my expectations exceeded. the nigiri are also good, and they don't skimp on the portions either (reflected in the price). the freshness isn't the best i've tasted but its definately above average. the udon portions are huge compared to some restaurants, but the nabeyaki udon i had was a bit bland in the soup. oh, and they'll randomly give a complimentary dish of barbecue fish, which is great. i swear that's a korean thing...

service is so-so....mostly cuz they're busy as hell anytime i go there, so i'm somewhat forgiving there. its an asian restaurant so you have to flag them down whenever you want something, but their service is generally polite (which is rare in some asian restaurants). oh and some of the waitresses are hot. i swear they only hire cute girls to work there.

ambience and cleanliness is ok. they could do a lot worse but they could also do a lot better.

I guess having been spoiled with the myriad of Sushi places downtown Vancouver we were most disappointed with this place. We went on a Friday night when it was quite busy, so attention to customers by the staff was certainly lacking. There was a sense of apathy among the staff even still.

The food was OK, but more pricy than most places we have been to downtown Vancouver. With the Coquitlam area having less sushi places than the Vancouver area, competition is not so harsh and we feel this is a factor with higher prices here. This place was a once off for us.

This is one of the best sushi place in lower mainland. My wife is from Japan so she knows what a fresh sushi and is not. The sushi rice is done in perfection, taste and texture. Try the Dragon roll and chirashi don and salmon belly and spicy salmon salad.... great stuff and fresh. The place is not bad, clean and neat. One thing I hate is just the price. It's expensive.

I ordered spicy chirashi sushi and tempura udon soup last time I went this place. I couldn't finish my dish even though I was very hungry. There was imitation crab meat with mayonnaise and I've never seen food like that before and it was horrible. Udon soup was too salty so I had to add water.
Nagano is closest Japanese place from my house but I doubt I visit again.