Came here for another large birthday party. Again, it was particularly busy with overflow patrons waiting outside. It was a good sign afterall.

Again, I had no hand in ordering but I'm sure it was the BBQ with various dishes on the side. I take it the various pickled vegetable dishes that continually came was unlimited, which I found quite addictive and regularly reached for throughout the meal. The BBQ platter was a large array of marinated meats most thoroughly enjoyed yet again, not enough it seems, then again we're a pack of bears with accompanying appetites. The short ribs were best, sliced thicker than expected and decent proportion of fat. The seafood pancake was a mouth-watering pleasure, best I've had out. Still oily but far more enjoyable than I've ever had. They also had a variety of Soju I've never seen anywhere else and speaking with the staff there apparently you can't buy locally. Again, the best tasting I've had.

Service was good I counted 5 different bussers tending to our 3 tables for the night. They were hurried but were friendly and courteous still.

Typical Korean outfit, with a nice layout and sizeable space between tables.

I don't have much Korean dining experience under my belt, but this restaurant vastly supercedes all the other Korean instances I've been to. Best enjoyed with a group. Bring a change of clothes if you don't want to have the lingering smell of marinated BBQ meats mellowing around.

Hubby thought Korean food would be a nice change for lunch so we came here at the recommendation of our friend (who joined us). Our first visit of many visits to come! We were greeted as soon as we walked in and seated within minutes. After browsing the menu for a few, a pleasant waiter came by to take our order. When he found out it was our first visit, he explained that if we needed anything, to push the button and someone would come assist us. We had the chicken noodle dish, the mixed tempura with salmon, marinated beef sort ribs and a pork dish. The noodle dish came with fish flakes(?) on the top and the "dancing" effect from the heat was quite amusing. Very very tasty dish! More flavour than I had expected and very good. The tempura was very light and fluffy... not greasy at all. We had some question what the leaf like item was but it was tasty too.. the short ribs and the pork yummy. Service was amazing in that the grill top was changed for us quickly, quietly and efficiently. The little side dishes were nice. My first taste of kimchee... the pickled daikon was surprisingly refreshing. I know Korean dishes can be spicy but I was happy it wasn't too spicy. Service was always with a smile and they answered any questions we had. We're thinking a party with a group of friends would be fun.

Looking forward to another visit.

Went here for dinner with 8 others and ordered a bbq combo meant for fewer people, but the portions were quite good and it was plenty of food for everyone. The bbq was quite good with mussels, oysters, shrimp, mushrooms and various beef pork and chicken.
We also received some jellyfish salad and a noodle dish, as well as some soup.

The food itself was quite good, but the service was terrible. We asked for menus and was given a single one for our party of 9 after about 15 minutes of waiting for a menu. We asked for more menus and we got some about 10 minutes later. We also asked for cups about 4-5 times since we received a pitcher of water when we sat down, but didn't get any cups until approximately 60 minutes after. The food had arrived already by that point. Once the water ran out, we had a hard time getting a refill. We had 2 buttons on our table to press to call a server, one of them worked, the other didn't. When we pressed the button, a server came promptly, but they didn't do what we asked, for example getting cups, getting a menu or getting more water.
We were not given any lettuce even when asked, and when a appetizer ran out and we asked for more, they happily took away our empty bowl, but never returned.

Might come again for the good food, but set my service expectations lower.

I've been here many times over the years, and I've never been disappointed.
My favorite is stone Bibimbap. Their version has burdock root, and it makes the whole thing extra flavorful. They put a cooked egg in it though, I prefer the raw egg.

Service is always prompt. You don't need to wave anymore; just need to press the button on the table.

Ambiance is ok. Not shabby at all.
It's clean, but quite cold on the winter day.

Very busy! Be sure to make reservations and then make sure you're punctual and they KNOW you're still standing around waiting for them to seat you before they start seating the later walk-ins. Private rooms, etc, available for larger parties in both tatami style and regular chairs and long dining table. Shabu shabu combos are plentiful in portion and inexpensive in price. The deep fried chicken wings are noticeably better here than at Nor Boo albeit, a dollar more in cost and a wing fewer. It's even just as delicious reheated the next day (just not so crispy by then)! Apparently one of the chef/owners was a former chef at Nor Boo. That aside, they're only getting a 4-star for food from me because they need to master the seafood pancake dish! :) That's what I avoid ordering whenever I'm there--it's too thick and doughy and not as tasty as, say, Koreana on Robson or Jang Mo Jib. The bulgogi jap chae and such are delicious! The spicy tofu soups are superb! The spice doesn't mask the taste of the tofu and meat flavours at all! That's how I like it... A dish with heat but not just drowning in chili's and hot sauce masking all hints of flavour or there lack of.

Keep in mind though--they are almost always BUSY! The little parkade for the plaza does not provide nearly enough parking to house all the patrons of this fine establishment--not that it's taken up by the Pho 99 next door as they don't tend to fill up much (but they, too, are good). Largely, an Asian clientele--plenty of Korean origin and a mix of Chinese.

On a side note, I believe I saw Insadong listed somewhere as having WiFi available for patrons though I have not tried nor inquired about it yet myself.

My husband and I had dinner here last night and I felt inclined to write a review because of the outstanding service we received. Not that the food wasn't impressive - this is our go-to place for solid Korean food. The octopus/beef hotpot is delicious and the Korean BBQ dishes are plentiful and good value. One thing to note though, we found that when the kitchen prepared the BBQ dish, as would be the case if you only ordered one BBQ item, the dish is not very tasty. Much better to order the minimum two BBQ dishes and cook it yourself.

However, the service really stood out for us last night. (It was a busy night - the restaurant was full, but there was no wait at the door.) We had to change our BBQ grills four times and for three of those times the waiter simply had walked by our table, noticed that the grills were becoming blackened, and made the switches for us without us even having to ask. When it was clear that we were almost done our dinner and there was no way we were going to be able to finish our japche, a takeout container and plastic bag was conveniently placed at the end of our table. Neither of us had even noticed when that was done. Anytime we needed anything (napkins, water, etc), our requests were fulfilled quite quickly. We didn't have a chance to ever use the bell.

Overall, definitely recommend this restaurant!

Went to Insadong tonight and it was not yet full however the tables were all full shortly after.

The service was slow and the requests for service by pressing the bell located at each table was non-responsive. Perhaps they could use more staff other than the three waiters? However that is a business decision.

The food we ordered were the Medium sized Beef Shabu Shabu and the Seafood BiBimBap (?). The value was inadequate and portions small for four people with average appetites. I couldn't understand what has happened to this restaurant? I like to complete a review of a restaurant after several tries in case of an 'off night' however was extremely disappointed in the value of the food in what we ordered. Perhaps it was an off night tonight - Well actually not as the server after about five attempts at the table bell informed us that this is all we were going to get.

The Seafood BiBimBap (?) had a very little shrimp and very little scallops hidden underneath a Costco salad when served with a small bowl of rice.

What is going on with this place? There seems to be more questions than food when dealing with this place.

If the service was better perhaps the portions could be overlooked however if there is inadequate service and small portions with simple food it would be prudent to eat elsewhere.

Thank goodness for the two pizzas the four of us took out from a pizza place up the road afterward!

Went there in January w/ my family for a birthday. Everything was alright, until it came time for us to have the cake we had brought. Most restaurants are very good about allowing patrons to have cake after their dinner & it would've only taken another ~10 min. I understand it was a little busy at the time (8pm), but it wasn't like we were asking for free dessert. When we asked server to bring our cake out, she said that we couldn't eat it there. Period. They should've told us that when we first brought the cake into the restaurant. Funny thing is, when we asked the manager/owner at the front desk for our cake back when we were leaving, she asked why we weren't eating the cake there....all I could say was, "Pardon me?!?"

So, although the food was tasty and service was alright in the beginning, I'm not sure we will ever return. Rudeness from servers is something I believe is unacceptable. This really spoiled our dinner... even good food can't make up for rude service.

We went to the restaurant yesterday, it was long lineup which is good, that means food's good!
Waitress took us to our table, we ordered combination for 6, my god, that was A LOT of food, it's got a lot of EVERYTHING, beef, chicken, shrimp, soup, and salad! The traditional Korean pancake was heavnly taste, soup was excellent, however, I thought the mussles weren't so good to BBQ with, it will never cooked nor the taste was any good. Overall experience was good except the service, we had to wait for a LONG LONG time to get our water filled and rice. They need more servers for sure, I liked the server ring a lot though, just push the ring to get servers. It's quite good and we will go back sometimes espeically if they hire more servers.

We went to Insadong tonight thinking it would be great as we have heard all the "hype" about the place. Boy were we ever wrong!

We got seated and it took about 20 minutes and we finally called the hostess over that seated us to take our order. No big deal we thought - they are busy...

So finally the waiter with the nerd glasses brings us our side dishes but does not speak to us or acknowledge us even when we say thank you. He lights the table top BBQ but set it up wrong so it goes out and we sit there for another 20 minutes with our raw food sitting on a cold grill. We ask the hostess what's up and she sets it up correctly and starts the fire.

While other tables have the waiters checking in we flip our food and are not even asked if we want a drink or ever visited by a server for an hour. Finally I walk over to the hostess and ask her what the problem is with our waiter and how come we are being treated like this.

She is apologetic and sends the arrogant little boy with the glasses over with 2 iced teas and he gives us a half hearted apology. Wow, you mess up our entire night and think it's all good with 2 iced teas? Incredulous!!

Oh, it's not over we get our bill and they over charge us... At this point I am keeping my cool but want to get out so my girlfriend takes care of it while I get the hell out of there.

The food was just not that good and the SERVICE SUCKS especially if you get the waiter with the glasses.

I'm still trying to figure out what the problem was with this dude. We both dress well and are pretty chill and easy going. We eat out at least 4-5 times a week and this has got to be the absolute WORST EXPERIENCE EVER...