My husband and I ate here a few weeks ago for dinner. The overall ambiance in the restaurant was good but that's where it ends. In short, we ordered an appetizer (potato skins, I believe) and it took over an hour for it to be served. When it finally came, the restaurant manager, begins to ask us how our food was. We told her that after over an hour of waiting, we had just begun eating our appetizer. She seemed to be expecting a compliment and was shocked we didn't give her one. She then says, "Well you're not in a hurry, so just have a seat and wait." She is a terrible manager! During that hour wait, I watched her staff at the bar make fun of her when she almost took one of them down. We watched as people who were seated after us were served, ate their meals, and left. We were about to leave when our veggie burgers were served and they were TERRIBLE! Definitely not worth the wait, you are better off eating the veggie burger at A&W. This place really sucks, and you should spend your money where there is actual service and the food is better.