TERRIBLE SERVICE. Five of us ordered the lunch box during lunch. waited for 50 minutes before part of the food (plain rice and salad) arrived at our table. We had to take everything to-go. The server never bothered to drop by and apologize for the bad service. DO NOT TRUST all the positive review here for Hokkaido. Avoid at all cost!! For the same price, you can get way better food and service else where!
When I go out in Calgary for dim sum, at certain times I do expect to wait. Yesterday however the seating host at the Forbidden City Restaurant was blatantly letting in certain groups that appeared to know her. We seen several groups arrive after us, yet they were allowed to go in ahead of us. Even after the seating host told us we would be next, several more groups (4) were allowed in ahead of us. So I waited until after our meal to talk to the manager and let him know what was going on. Before I could finish, the manager cut me off and gave me his prefab, canned explanation that was irrelevant to what I was saying. I waited until the manager finished talking and tried to explain again, but he would never let me finish what I was saying. I found this quite rude for a manager. Regarding the food, it used to be very good, but now it is only average at best, there are several places in town that are much better. The service was totally ruined by the seating host and manager, the waiters however were pleasant. The Value has gone down hill, it seems to me that the prices have gone up here considerably since we started coming here several years ago, more so than at other dim sum places we like. Ambiance, well I'm not sure if you've been to a chinese dim sum place before, but ambiance seems to be the last thing they worry about, it is very noisy, has weird odours and seating is very tight, but I knew that before I came, so I'm not complaining about that, just saying for anyone that's never been.
I'm afraid that yesterday's experience will be my last at this restaurant, it's too bad because we've been going here for several years. It used to be one of the best dim sum places in Calgary, but there are many better options now.
I very seldom submit a review, but felt obligated to submit one after our experience. I found a coupon for this restaurant, so decided to check it out with my two sons. My initial impression upon walking in, was sparse decor, bordering on depressing, but I was here for the food, and understood they were new. The trouble started immediately, warm water with no ice, and then was followed by our waitress coming back to inform us that the appetizers we had chosen, were not available. Neither were our second or third choices. They were out of 3/4 of the appetizers on the menu at 5:30 p.m.
We ordered the charred vegetables, which were delicious, but portions were small.
Our waitress returned to tell us they were out of lamb, which eliminated our main course choices. I switched to the beef tajine, and my sons ordered the platter. It was an hour and a half before my meal came. It was delicious but very small. I was literally finished in 20 bites ( had to get more to eat after we left ). I was finished eating, 10 minutes before my son's meals showed up, 1 3/4 hours after ordering. The portion size here was better, and the food was tasty. While waiting for our food, the restaurant became hazy with smoke from the kitchen, and though we asked for forks and napkins, they never came, so I got up to get them myself, so my boys could eat.
Conclusion: Food is tasty, menu items are not all there, some portions are small, service is spotty and the wait time horrible.
Well where to begin. We just went there tonight (Wing Wednesday) Walked in at about 6pm and there were maybe 5 tables of people in there (not very busy at all) with two waitresses and one bartender. It took about 15 minutes to just get our menus and then another 15 minutes to get 2 beers and a club soda (there were three of us eating). Then after another 15 minutes we finally got to put in our order. After about 30 more minutes we finally got our wings which were on the cold side. Our waitress kept apologizing saying they were so swamped and busy and had no manager and the bartender and her were both new. Whatever. Even if its your first shift get your shit together. There was absolutely no excuse for her not using a tray and walking one drink at a time to everyones tables and literally throwing our wings on the table not telling us which flavour was which. The bartender disappeared and rarely made an appearance and when she did she never was pouring drinks. When our wings came we ordered another round and it took over 30 minutes to get it. We were basically done eating at that point and ready to explode. We were also given no napkins (its wings so its pretty much a given that we will be needing them) and my cousin asked for hot sauce which the waitress never brought so my cousin walked up to the kitchen to get it herself and us some napkins. At the end we had to go up to get our bills because she obviously wasn't going to bring them (should have just left without paying...they probably wouldn't even have noticed). Everyone in there either was leaving because they weren't getting waited on or had to go up to the bar or the kitchen to get anything that they wanted. Friggen Ridiculous! Then when we all get our bills they charged me $2.50 for EACH GLASS OF CLUB SODA! SERIOUSLY!! I was the DD so I wasn't drinking. I have NEVER been to a bar where i was the DD and had to pay for my pops or club soda ever and I can understand charging once and giving free refills but for each one?!?!?! SOme broad was up there when we went to pay and she was all like "I even had to come in on my day off because its so busy" Umm it wasn't busy at all! I was a bartender for 2 years at one of the busiest bars in town and we always pulled it together and got everyone their stuff on time! Learn to use a tray and learn to get your shit together! Don't give me some sob story about how you haven't gotten to go pee in an hour you seriously had like 5 tables to deal with all of which only had like 2 or 3 people at them...and for frig sakes get a better bartender! It would take literally 30 seconds for her to pour our three drinks...if you are a bartender then STAY AT THE BAR! Don't be going in the back constantly or be on the phone...seriously! I don't ever write reviews...this is honestly my first one because I was that disgusted in this place. We live super close and wanted to have my birthday there so wanted to try out the food before we had a party with 15+ people and trust you me we will NEVER GO THERE AGAIN! They missed out on a lot of money for years to come because of this. Train your staff properly and if it is a night like wing night don't have 2 brand new girls who have no friggen idea what they are doing and no manager or anyone else experienced...its called management for a reason....ok this has gone on long enough but seriously NEVER EAT THERE!!
Had Lunch @ Dominion Diner today and really surprised on their great service…
Great Sandwich… Great Value…
Been meaning to give it a chance and glad I met up with friend for lunch today…
It smelled so good when I first walked in, friend was late and just sat their having a coffee and a tart…
As far as I can tell everything was made in house…
Even took home some take out dinners for me and the wife tonight…
I will be back and glad and gave it a chance….
Thanks again !!!
Eight of us went there last night - about a $400.00 tab only to be ruined by a shrieking 2-year old. None of the management or staff would say anything to the parents of the infant and it was a TERRIBLE experience. I would equate it to going to Chuckie Cheese. (This was at 8:00 p.m., by the way.) COMPLETELY MISMANAGED by the staff whose goal it should be to satisfy ALL of the patrons. For the $400.00+ that we paid, the food was overdone, the salad bar was mediocre, and I had to ask one of the staff to please check the pile of plates because many of them still had food on them (disgusting). The money would have been better spent at a more professional ADULT restaurant.
I can not really believe it, the food was served today was maybe one week old sushi from fridge, and
Teriyaki chicken shrimp was disgustingly untasty
People were waiting on a long line, And they serve terrible food, I had to through into garbage, never will eat there again. I do like Edo's food, but this location was terrible.
This New Year we had an opportunity to go to Muse for their 98/per person special. All I can say is wow, was it NOT worth it. The food although laid out nicely on the plate was bland at best, and being kicked out after 2 hours despite spending nearly 800.00 including drinks for the evening was a bitter pill to swallow. I wouldn't recommend this restaurant to anyone, and I most definitely won't be going back.
With the latest changes the new management is doing a great job of converting the place into a local hangout joint. Famous for its goat curry which peoe come for repeatidly.
Very nice place for lunch in the business park.
Dinner take out is beneficial.
Overall a very nice indian restaurant for the foothills business park and for adjoining communities like Erin woods, Meckenzie town and copperfield.
I gave this to go restaurant one more chance. I just moved into the area and always used the dairy queen close to my old address. Both times they've done the orders wrong. Gave them one more chance today. I should have known while they were opening and closing the hamburgers with their bare hands multiple times that they didn't know which was which.
I made a point of asking the lady that I didn't see the onion rings, she advised they were in the box. Nope not in box, plus 4 hamburgers 2 were wrong.
I finally called and complained. She said "I just seen the box I do nothing wrong". That is where you are wrong, the MacDonalds across the street is so busy, not because it's cheap but because everyone in the neighborhood comments on how many times they can get a wrong order at this Dairy Queen.
I will never be back.
I have been to this cafe several times now. My first experience was a caramel latte that blew my mind.
My second experience was stumbling into a live music event. No cover, local artists and it was great. Plus red wine is on the menu.
Daytime atmosphere is welcoming and warm, evening atmosphere is so perfectly chill. What else can I say.
This place is a hidden gem. The design is full of stimulating art. The atmosphere is one of a kind and the coffee and food is fantastic!! It is located in the heart of East Village. Great service and the products (food & coffee) are from local producers! I want to see this place grow! Best coffee I have had in Calgary - finally! I will be visiting for wine tonight before my night out on the town!
We ordered salt and pepper crab and shrimp fried rice. The food was delicious and perfectly cooked.
Our waitress her name is Kiki she's very attentive and all smiles.We ask her to give us cutleries coz we don't know how to use chopsticks and she came back rushing.She even gave us a free dessert.
This place is awesome !
We stayed at Econolodge and chose this place because of its rating and only few steps away from the hotel. The food was out of this world! We shared the grilled platter with garlic rice and ohhh my, it was so tasty.
Wow! That's all we can say, it was wonderful, staff was friendly and knowledgeable. It was totally awesome! Dishes were top notch! You must try...
This was the first time for me at this location and was worried the place would not be as good.
Still a winner, food is the same and consistent, great service and warm atmosphere. Will definitely come back for more. I just love how the sushi platter is presented to you, just make it very inviting.
I have the misfortune of huffing in the disgusting scent of this restaurant every morning and evening, coming and leaving work.
Against my better judgement, I decided to try the Waffle Sandwich. What a mistake. There is no silver lining in this dark cloud. Poorly crafted soggy waffles. Think Best Western breakfast (but worse). Incorrectly and over seasoned grease 'patty' and some other grease fried mystery meat and burnt egg. Add some lettuce and tomato for no apparent reason and you have this monstrosity. After one bite and and glistening fingers I had to put it down spit it out and rinse my mouth with Listerine. Why would anyone want to eat this? Why? I guess it's a less messy way to commit suicide. The potato pancakes were just soggy vegetable oiled rinsed hashbrowns shaped into a hockey puck and lazily fried on the flat top. The food is bad, and I've heard nothing but poor reviews from colleagues and other tenants in the building.
The service and staff are bizarre. I'm sorry to be rude and blunt, but don't have an open kitchen if you're going to have your staff create food and service clients looking like they just rolled out of bed without appropriate kitchen attire. Also staff conducts themselves as if they're in a dive bar. Which leads me to the ambiance of this place. Not much to say I guess, It's ugly, and absolutely designed by a guy. I've never seen more than 2 people in this place where safeway/bumpy's and good earth are always busy.
It's unfortunate that we waited over a year for a restaurant to open downstairs only to get this.
Overhaul your staff, menu, pricing and cooking practices and maybe you'll be successful. Or Don't. I don't care, I won't ever be back
Sometimes the truth hurts.
Food - Ordered the pulled chicken sandwich. This consisted of large chunks of dry, flavorless chicken breast (and some other pieces) dipped in some type of orange/red sauce with lettuce and cheddar cheese. There was too much lettuce and bread. I found myself pulling off pieces to get to the meat. The only side was a pickle. The single worst pickle I have ever tried. It tasted like a cucumber had been soaked in vinegar for fifteen minutes then rinsed off with tepid water.
Service - People seemed friendly enough. However when they pass you the terminal to pay with card you have to tip 10, 20 or 25% before you've even tried the food!? I'm not a fan of tipping when I have to go up to pay, order and retrieve my food.
Value - Over priced. Was maybe a $6.50 sandwich tops.
Ambiance - I don't think they could decide what look they were going for. Decorations really only amounted to a bunch of printed google image search old pictures related to the word dominion. Music was good but didnt
My wife and i dined here tonight celebrating our 10 year anniversary and we were treated wonderfully by the staff. The food was superb and the wine recommended by our waiter was perfect. Thank you Osteria for the great experience. We look forward to our dining experience at your restaurant. Well done!
I enjoy this restaurant every time i dine here. recently they revamped their menu to include dozens of wine by the glass and renovated to offer a casual dining area so i now go without my formal attire and fit right in.. and they now have a very large patio that seems to get sun all day long.. it keeps getting better.. thanx Osteria i look forward to my next visit.
My husband and I had our 15th anniversary at osteria and we were delighted. Everything was perfect, the food the service are just outstanding. The owners even bought us a bottle of champagne for our special night which was very kind of them. I would highly recommend this restaurant.
|1.||Osteria De Medici|
|2.||7 Seas Seafood & Grill Restaurant|
|5.||China Rose Restaurant & Lounge|
|6.||Dominion Diner & Deli|
|9.||Hear's My Soul Cafe|
|14.||Fiddlers Courtyard British Pub|