I was in Calgary for a recent business trip and this restaurant had caught my attention from their website so I was highly anticipating this dining experience. I was let down right from the start of my horrendous experience. The staff was unfamilair with the menu and with providing recommendations and very confused even though the restaurant was slow on a Sunday evening. My food was cold and the chicken was not well done but BURNT. I ordered "almond & cardamom chicken breast with yellow pepper sauce,
shiitake mushroom" and the mushrooms were soggy and bland. As much as I love eating burnt chicken, I was not in the mood to pay that much money for burnt chicken so I politely asked for another piece which wasn't crunchy this time. The manager, Kam, came out, provided me with the same meal this time it was undercooked and the shitakes were still soggy. I wasn't looking for compensation just some decent service. The chai I ordered was cold and tasted like a runny syrup.
The website is well designed and inviting, too bad the staff lacks training and proper manners. At this rate of service and rubbery, flavourless food, one would be better going to your local grocery store and spending $4 on a can of cury flavouring and marinating your own chicken breast and feeling content.
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