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Burnaby Restaurant Reviews
Cotto Enoteca Pizzeria6011 Hastings Street, Burnaby
Disappointing.
By italianfoodcritic of Burnaby (3 Reviews)
Submitted Monday, June 17, 2013 - 7:18pm [Dine in]

This was our third time at Cotto and it was very disappointing and we soon realized why. The original chef was no longer there and a much inferior chef has taken over. Each of the three times we have visited Cotto we have ordered the same items...calamari, beef carpaccio, margherita and prosciutto pizzas. The first two times with the old chef the food was fantastic and well prepared This last time though the food was NOT good.....the beef carpaccio now comes served with a disgusting aioli drizzled on top which completely overpowers the delicate flavor of the carpaccio. It was a complete disaster! No experienced and knowledgeable chef would ever ruin a carpaccio with such a sauce. It was served with some microgreens piled up in the middle of the plate. They used to serve it with arugula and a very light balsamic reduction which was so delicious and complimented the delicate flavors of the meat. Our calamari were overly salty and was not served with the fabulous cilantro puree it once came with. The pizzas were just ok. A little under done. Having had pizza in Naples countless times, I can tell you the pizza in a wood oven should have the dough on the underside and around the edges slightly charred(not burned but noticeably cooked)-not completely white and barely cooked which they were this last time at Cotto. The restaurant claims to be an enoteca but serves a limited selection of BC and Italian wines which are overpriced. The only positive note I can say is that the service was very good. Our server was polite and attentive. It's such a shame because when the old chef was there they were putting out some great food but times have changed, a new chef, and I definitely won't be back to drop $120 on a on a dinner like that again!

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Big Six Restaurant7660 6th St., Burnaby
Extra cheap, but for extra poor service
By royrock of Vancouver (West End) (13 Reviews)
Submitted Thursday, June 13, 2013 - 9:49pm [Dine in]

I've come here a total of three times. I'm a fan of locating the nearest greasy spoon especially after a really awesome Saturday night, and I was told that this was the one so I decided to give it a try. On my first visit the booths were filled up and I of course first noticed the decoration, aka Christmas things and duct tape holding together the booth seats which is always expected. The selection on the menu is abundant, although there's a lot of sneaky charging like $0.85 for mayonnaise or $0.35 to substitute french fries for hash browns etc. I chose the Eggs Benny and asked for whole wheat toast instead of English Muffin. The food took approximately 45 minutes to come out, and this was for 3 people. First, they gave my boyfriend a Corona, so he told them he wanted Root Beer not beer, he then had to open the menu to show them what he meant before actually physically having to point out the Root Beer in the fridge because they still weren't getting it. The Eggs Benny still had english muffins, so I just forgot about it and ate it anyway. The food wasn't too bad, the quality is what you pay for ($5.99), the hollandaise is definitely from the packet, and the hasbrowns weren't actually completely cooked in some bites.
On my second the third visit, I was served by a younger girl. Her poor English impeded us from being able to make what we wanted clear to her, like sausage instead of ham, whole wheat instead of white, milkshakes, and other things that are on the menu. I understand she is honestly trying but the barrier in languages is frustrating, especially when it came to the bill and we wanted it split between couples, and instead they put mismatched things together and didn't understand what we wanted changed. All this place needs is better service and I'd be going there more often.

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Burnaby Palace Restaurant3110 Boundary Rd, Burnaby
Sadly, This is Goodbye
By Silent Typewriter of Vancouver (8 Reviews)
Submitted Friday, June 7, 2013 - 10:33am [Dine in]

Used to love, love, LOVE this place. My fiance introduced me to this place back when he used to work at eBay and they ordered delivery from them all the time. The quality of the food used to be top notch. However, we had a bad experience with their pineapple sweet and sour pork about a year ago and stopped going (sauce looked and tasted different, and not in a good way). But I was chatting with a co-worker the other day and she mentioned that her brother loves ordering from Burnaby Palace and it's really great so I thought we'd give it another go.

Food - quality of the food has definitely gone down. Not too sure if they changed suppliers or decided to downgrade and buy cheaper priced ingredients but you can definitely tell it's not the same as it used to be. We ordered the sauteed garlic pea tips and while the taste was decent, the pea tips were clearly pass their prime. The majority of the stems were thick and tough and the little vine-like tip that should be discarded were left on there. We decided to try the pineapple sweet and sour pork again but boy was that a mistake! The flour coating on the meat was much thicker than it used to be and it was quite hard... almost like they had made it earlier in the day and threw it into the fryer to reheat it when we ordered it. The meat inside the coating was also decidedly tough... made the dish not very enjoyable. The sauce itself was back to it's original look and taste but there was definitely not enough used for the dish. My fiance also the BBQ pork fried rice as that's his standard order here but he says the rice isn't as fluffy as it used to be and it lacks that taste you get when the chef cooks it on a red hot wok.

Service was alright. Food came very quickly but it wasn't piping hot (the only thing that was super hot was the shrimp spring rolls, which I guess it was due to the fact that it just came out of the fryer). Also, I noticed the manager going over to several different tables asking them how their meal was but he never once came over to ours to see how our meal was going. Not a huge deal, but, you know, every little thing counts when you're in the food industry.

Value - prices have definitely gone up since we last went and like I mentioned earlier, the quality of the food has sadly gone down. We ordered 4 dishes plus the spring roll appetitizer and our bill came to about $55 before tip. I think we can get better value elsewhere at other Hong Kong style cafes so sadly, I think we will be parting ways with Burnaby Palace.

Ambiance - place still looked new and clean (although I just looked at the food inspection report and yikes!). They've impressively kept the place looking good as most Chinese places typically let the restaurant get run down and renovate every few years.

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Wings Restaurants & Pubs6879 Kingsway, Burnaby
Totally Not what I expected
By Top Hat Cleaning of Vancouver (east) (3 Reviews)
Submitted Monday, June 3, 2013 - 8:09pm [Dine in]

I have never been to Wings before and thought I would try it out since we have driven past it so often and I love wings.

The service was very POOR. I had to ask the waitress to remove the dirty dishes (she did not seem to happy about it) that she walked by twice and good luck finding her to order something and was never asked again if I wanted another drink.

I did order a strawberry Margarita and it was horrible!! It came in a glass that they serve pop in and it was warm and nothing like I have ever SEEN. It was watery and did not taste or resemble a Margarita. It was gross and the manager who walks around the restaurant in circles but does not chat or ask the customers how things are did take it off my bill and removed the drink from my table when I mentioned it. I received a coke and it was in the same style glass as the Margarita which would have been fine with me if it was good or at least decent.

The waitress, when finally clearing our table was sliding the contents onto the dinner dish she had, so holding the plate just below table level and sliding everything onto it including the dipping sauce that fell onto my NEW running shoes. I wish I read the reviews before going there and will make sure that I do in the future.

The wings were ok, the pop was fine and the service was horrible!!! I will never return and the girls need to lengthen their skirts, focus on service, delivery, manners and how to clear a table....I realize that we are all out to make a living but that girls needs some serious training or should not be a waitress.

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Starbucks4567 Lougheed Highway, Unit 205B, Burnaby
Favourite Starbucks location
By Meowlyn of Burnaby (1 Review)
Submitted Monday, June 3, 2013 - 2:06am [Dine in]

I always have an amazing experience at this particular Starbucks. The staff is always extraordinary, especially my regular barista (not to mention he is easy on the eyes). They never fail to serve me my drink in a timely manner; and it is always made to perfection
Friendly, efficient, excellent service.

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Sushi Oyama5152 Kingsway, Burnaby
WTH Happened???
By designercanuck of Burnaby Canada (2 Reviews)
Submitted Friday, May 31, 2013 - 7:19pm [Dine in]

It was my little girl's birthday today and she chose Sushi Oyama for her birthday dinner. We arrived just before 5pm so that we could have dinner early. I had baked a birthday cake and brought it with us. We stood out in the lobby for almost 10 minutes and no one acknowledged us, even though there were only two tables of diners. The sushi makers at the bar saw us but did not call anyone to tend to us. Finally we were seated and waited another 15 minutes before I finally was able to flag someone down to take our order. We ordered teriyaki chicken on rice, udon, dynamite roll, yam roll, gomae and agedashi tofu. The rice for the chicken teriyaki was cold, the tempura prawn and tempura yam in the rolls were refried (probably from the lunch rush) and the gomae was hard. To top it all off, after we finished dinner, we asked the server if we could have 4 plates and 4 forks and a knife so we could cut my daughter's birthday cake. The server said they have a policy that they have to charge us $3.50 if they have to serve us a cake that is brought from outside. Ummmm....I understand that policy if they have birthday cakes to offer and I brought one from outside...but since they don't have that option...and it's my 6 year old's birthday, WHY would I be charged to cut my cake??? It's just 4 more plates and forks for them to wash..... This used to be our family's favourite Japanese restaurant - we used to come at least twice a month. I think it's safe to say we'll never be going back.

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Gaya Sushi2900 Bainbridge Ave, #105, Burnaby
Good sushi option in North Burnaby
By nyoung of Vancouver (22 Reviews)
Submitted Friday, May 31, 2013 - 8:44am [Dine in]

I've done the Sushi Town and Sushi Garden plenty of times, but after experiencing crowded, busy, hot atmospheres with sub-par service and only mediocre food, I'd much rather come to Gaya. It's pleasant to eat here, I've never had to wait, and the servers are a far cry from Sushi Town or Sushi Garden.

Their chirashi don is quite varied and economical - we usually order this. I received toro (my favourite!) in the mix and the next time, I ordered the same don expecting the same mix of sashimi. However, I didn't know it wasn't always the same sashimi mix but instead whatever they had available, and I expressed disappointment that there wasn't any toro. The server went to the chefs and they prepared two toro nigiri for us, on the house! You would NEVER get that kind of experience at Sushi Town/Garden.

Their food isn't the BEST I've ever had but for the price, location, convenience ... I'll come here often enough! Definitely try their Bainbridge roll.

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Red Robin9628 Cameron Street, Burnaby
Awesome Food and Serivce
By jfredzi1211 of calgary (5 Reviews)
Submitted Sunday, May 26, 2013 - 12:38pm [Dine in]

Decent burger joint for lunch with bottom less fries!

I used to come to Red Robin a lot for lunch. Their burgers are huge and I usually have to split it with a coworker of mine. As of about a year ago, I realized that they do make smaller burgers. I have been ordering that since I don't want to over stuff myself and feel fat after the meal. Their burger isn't as juicy as how I like my burgers, but they are okay for a quick lunch. Plus...nothing can top their bottomless fries!

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Red Robin9628 Cameron Street, Burnaby
Enjoyable lunch
By hydeeho of Burnaby (182 Reviews)
Submitted Sunday, May 26, 2013 - 9:44am [Dine in]

Went for a late lunch on Saturday, came away satisfied and impressed. Lots of staff on duty and every one was working. Place is spacious and inviting. A step up from white spot. My server Ashley was attentive but not bothersome. Had the shroom burger with bottomless fries. Quite the handful. My only misgiving is the bun. It fell apart from handling. A crustier hardier bun would have been nice for the hands on people. It's okay for the knife and fork crowd. Fries were very good and bottomless. Bathroom was neat and tidy. Lot of parking. I feel I got a good meal with good value and would return.

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King Mahal Restaurant4051 Hastings Street, Burnaby
Nightmare at king mahal
By foodielover of Burnaby & Surrey (1 Review)
Submitted Saturday, May 25, 2013 - 10:04pm [Dine in]

Went for a quite dinner with my friends at this establishment. Ordered four chicken biryanis since we already heard positive reviews about the dish. We were quite disappointed when the dishes turned out to be quite the opposite. Since I also ordered a takeaway as well I decided to talk to the manager regarding the mediocre dish. Maybe he did not understand my words and thought I was being offensive. He walked over to our table and started arguing about the price of ingredients, labor etc. We took it quietly since we understood the manager was not used to getting feedback from customers. However, the waiter serving us turned very aggressive and demanded that we leave, stating that we did not respect the establishment and the manager. However, it is well within our rights to provide feedback, which we did politely. It was a very disheartening experience for us since we were asked to leave the premises immediately and our payment was also turned down. This might be a rare occurrence at King Mahal but nevertheless showcases their unprofessional service. Please have your meal with caution.

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Deer Lake Wonton House5107 Canada Way, Burnaby
our go to for take out.
By aj67 of Burnaby (28 Reviews)
Submitted Tuesday, May 21, 2013 - 5:56pm [Take-out]

We have been ordering take out for Deer Lake Wonton for years. We have tried other local take Chinese take out, but always end up back here.
It is very Canadian Chinese food, but solid food for a solid price.
They do deliver very quickly.

We will continue to order from here.

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Burgers Etc. BBQ House4091 Hastings St., Burnaby
Great local BBQ, and amazing sauce
By aj67 of Burnaby (28 Reviews)
Submitted Sunday, May 19, 2013 - 4:39pm [Dine in]

We finally had a chance to try out Burgers-Etc. Of course we did not get a burger this time round. Rainbowcrab had the smothered fries with pulled pork. She loved it! Raved about the pork, the bbq sauce and the fries. The sauce is sweeter tomato based kind with a good kick.
I had the combo which was on sale for only 13.99$ It came with 2 meats of my choice, fries and coleslaw.
I chose ribs and beef brisket. They were both very good. Tender, good flavour. I like my brisket a bit thicker cut, but still very good. I would go back again for sure.
One draw back of this place, rainbow crab says the woman's washroom is horrid. The door does not create any privacy, as it has a wide gab and does not go below your knees as you sit... HUM...

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James Street Cafe & Grill3819 Canada Way, Burnaby
Would not recommend this place ... will not be back!
By goldilocks of vancouver (2 Reviews)
Submitted Saturday, May 18, 2013 - 9:43pm [Take-out]

Phoned in for takeaway....but our order was misplaced!
A good 50 minutes later to add to the insult not only were we given the wrong order but also the entree was straight out of the fridge.
We did not realize this until we started eating the food which was stone cold.
Needless to say completely put us off eating the meal.
Would not go back.

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Riverway Clubhouse9001 Bill Fox Way, Burnaby
Wedding ruined our night
By princessgaga of burnaby B.C. (120 Reviews)
Submitted Saturday, May 18, 2013 - 6:34pm [Dine in]

We went for a nice dinner after work. Unfortunately most of the restaurant had been taken over for a wedding. Only one small area was closed off for the other people. Unfortunately the whole night felt like the other diners were secondary, with no reduction in prices. They should have just closed the place for the night rather than trying to do both. At first there was no music at all. Then we were treated to the "check check check" of the microphone for 10 minutes. After that we got to listen to rude and unfunny speacheds from wedding people. Fun atmosphere for us when we couldn't even see what was going on because of the divider. The dining room was mostly empty the whole time too. Then they came at 7 and said they hoped we didn't want anything else because the kitchen was closing to concentrate on the wedding.

The food was really very average at best. After reading the reviews here I was hoping for much more. The salmon burger was not a "burger" but rather a a filet (very fishy flavored sockeye) which fell apart. It was supposed to have some very flavourful "aoli" but I could taste nothing but overpowering fish. I was not a fan - it was over $14. The chicken burger similarily was a chicken piece with brie and avocado which should have been delicious but didn't work. It was not finished. Fries were average to BORING, also not finished.

None of the desserts interested us. The waiter howwever was top notch!

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Nao Sushi7060 Kingsway, Burnaby
Meh
By washokugurl of Vancouver (2 Reviews)
Submitted Saturday, May 18, 2013 - 5:47pm [Dine in]

This is not authentic Japanese food. Some looked like Korean style and the flavours were not authetic. I think they boast of their Kamameshi and other restaurants don't make it, but it is very bland and can be better duplicated by putting your own cuts of meat and veges into your rice cooker- better value, too. too bad. Disappointed. Will not go there again. I went there with a Japanese friend and we have never gone back.

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IHOP - International House of Pancakes4567 Lougheed Highway, #56, Burnaby
Delicious brunch!
By annadee of Maple Ridge B.C. (19 Reviews)
Submitted Saturday, May 18, 2013 - 4:21pm [Dine in]

Went out for brunch with my friends on a weekday afternoon. The service was really good, no complaints there. I got a pick-a-pancake combo which comes with two pancakes, two eggs, two bacon strips or sausages and hash browns. The food was pretty good, but nothing I couldn't make at home. So for about $12 I could have made more food at home but for a day out with friends it was okay value, there are more expensive restaurants with smaller portions. The pancakes are delicious and I love all the syrups they have to choose from. Would come here again, but not more then twice a year because it's honestly too much to spend on breakfast food you could easily make yourself at home.

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Anton's Pasta Bar4260 E Hastings Street, Burnaby
Ok but not great
By Foodexpertcanada of Surrey , B.C. (4 Reviews)
Submitted Saturday, May 18, 2013 - 9:02am [Dine in]

Last Saturday I was craving pasta .
I had not been to Anton's for few years now. I used to go there a lot but since I moved away from the area it was not easy to get there , anyhow , I decide to go and have a big dish of pasta. But to my surprise it was not as good as I remember it . Maybe since I have tried many good restaurant in town , my taste had changed or maybe we have such a wide variety of good food and restaurants in our town now .
It defiantly filled me up but I still am in search of better pasta bar.

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Uncle Willy's Restaurants6411 Nelson Ave, #100, Burnaby
a solid, nostalgic, quality buffet
By vancouverpiggie of burnaby (51 Reviews)
Submitted Friday, May 17, 2013 - 11:17pm [Dine in]

ok, first, my review is based from nostalgia and also value.

this place is not expensive and so my expectations for their quality, variety and food style will also be in line with the price you pay which is only $11 for lunch and $15 for dinner.

this is a hearty buffet, with down to earth, non-pretentious cooking.

dont expect five star, fancy gourmet. the foods they push out are very basic, but they do it very well.

fried chickens, fries, king a la cart, etc - your basic comfort foods.

the quality is good, fresh but because of the ingredients sitting on the hot plates, it doesn't matter how fresh they start, eventually the heat will take its toll.

you go to uncle willy for the atmosphere and old-fashioned canadian / american cooking, you know the kind you see in family magazines back in the 80's - corn bread, pasta, stuff that's on the fresh prince and the cosby's.

roast beef, cakes, ice cream, salads, your usual food court fares, but just slightly better.

good place to try, but definitely not for the picky eaters.

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Oliver Twist Pub7557 Edmonds St, Burnaby
Totally Well Worth It
By eating good food of Vancouver (128 Reviews)
Submitted Friday, May 17, 2013 - 10:58am [Dine in]

Ok, so I used a Group for this place, therefore got $15 off my food. But I have to admit, that even without the Groupon it was still a pretty good deal.

I came in on Tuesday the 7th of May right when the pub opened. It was empty, but what do you expect on a Tuesday morning?

I went and sat at the upper part of the pub / restaurant and my waitress of course give me a while to look at the menu. Since I had the groupon, I had decided to order both entree and an appetizer.

For Appetizer, I rodered the buffalo chicken wings, and for entree I ordered a double burger (Light Mayonaisse) and fries and a Pepsi to drink. My appetizer of wings came out first and I thought they were delicious. They were average price. It was good.

When my entree came I was pleasantly surprised. The beef patties were huge....I was really suprised and they were flavourful....just honest to goodness delicious.....I couldn't even finish it off and had to take a quarter of it home. I couldn't believe how good the food was here.

Regular price would had been just under $28, but paid only $15 with the Groupon. I was happy and the service was great too. Will definatly return

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Victory Seafood4500 Kingsway, #2216, Burnaby
A big mistake!!!
By Ken Williams of London England (1 Review)
Submitted Thursday, May 16, 2013 - 11:13pm [Dine in]

Arrived with my wife at 8pm. Encouraged to see two large tables of Chinese diners evidently enjoying themselves. Ordered a set menu for $65 per head. For this we expected something really nice. Starter was mediocre. Main was not much better. While we were eating, the waiter brought a large trolley and cleared the 16 place settings from the next table onto the trolley. This trolley with dirty dishes and slop bucket remained next to our table for 20 minutes until we eventually complained and it was removed. At about 9:15 we each received a bowl of sweetened lentils/beans which we had not ordered. It was not to our taste and we did not eat it. We waited until 10 pm for our final 2 courses - a mango pudding and fresh fruits. These did not come and we finally asked for the bill. We explained that we could wait no longer and asked for an adjusted bill. It was reduced by $4 per person. We were told that the sweet lentils had been substituted for fresh fruit and that the mango pudding was priced at $4. No tip I'm afraid ...

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