Me and my wife went to metro town to celebrate mom's day, we had planned to eat at a Japanese resto since she was craving for shrimp tempura. We have always been dining to Daimasu ( which is a very good place ) whenever we wanted japanese food but since we are already tired we opt to dine at Kawawa Japanese resto. and going to Kawawa was the worst restaurant we had eaten as far as i can remember.
We ordered Tempura Boat and Salmon teriyaki. Salmon teriyaki came out first and we have to wait for another 20 minutes for our second order to come.since we don't want to eat one at a time we waited for the next order to come out of the kitchen.it was not at all busy but the food came out so long. The food has no taste at all and the tempura seems like old.
Worst is that the server nor the manager didn't check us out after they delivered the food,never refill tea or water. NO SERVICE AT ALL.
On our check out our server was cutting orange wedges on the front of the house and didn't even thank us after we pay the bill. All she wants to know is if we had give tips on my visa. The host left the counter after she handed us the credit card machine and didn't bother to check if the payment was approved or not since she never came back to check.
NEVER EVER COME ON THIS PLACE, YOU'VE BEEN WARNED.
I am very disappointed that they have eliminated the combos. Now, you will need to order your burger and fries seperately. The only combos they have, are the kids menu combos and the special of the day.
I was there and ordered the kids burger combo, because I find that the burgers there are a little too big for me. The lady told me "is it for you ma'am? If so, you can't do that, we can offer you the fat burger, it's the same", but you can't order it as a combo, everything seperate. And then, I the portions for the onion rings are half the size of what they use to be.
Very disappointed. Never going back.
My family has been picking up birthday cakes here over the last 30 years or so. The cakes are good, all purpose crowd pleasers. They aren't too rick and sweet, not too bland. My favourite is the vanilla, with the layer of custard and the buttercream layer and icing. Mmmmmmm.
My husband called ahead today and asked for a 7" cake (feeding 10 people). They said that they had one left, with pink roses on. My seven year old (whose birthday we were celebrating) is pretty relaxed about pink and roses, so my husband went ahead and ordered it.
When he arrived to pick up, the clerk looked at the pink roses and asked my husband if my son had a favourite interest or sport. My son happens to like Thomas the Train and when my husband advised of this - the clerk advised that they could put some Thomas decorations over the roses to make it more custom for a boy's birthday and make it special for my son in particular.
The Thomas decorations were added and the cake looks great.
I really appreciated the quick thinking clerk and her initiative.
Also, as a side note - a friend was recently looking for specialty cakes (Pokemon). She was quoted $80 for a 6 inch cake from a DIFFERENT bakery. She had trouble finding a bakery which would do a themed cake (and would not charge her an arm and a leg). I would recommend Valley Bakery to her as our 7 inch cake (which was made themed for us) was around $25. It is worth a visit to see what they have if needing a cake for a children's party and special order something.
I go there for their fresh pancakes. The aroma is incredible, you can really smell the real ingredients. The pancakes are fluffy and perfectly golden brown. Crispy on the outside, fluffy on the inside. Never going to IHOP for pancakes again. Give it a try, it's definitely worth it if you love pancakes.
As mentioned above, this restaurant is operated by Korean people. This is not an issue for me, but to my surprise, this place is rated pretty high for what they could offer.
I had ordered an Uni cone and it was not fresh, but the sad part of it, is that the seaweed was soggy. I also ordered the tempura udon. The soup was full of MSG, but the tempura was battered with stale breadcrumbs and fried in old oil. I was a little taken back.
The spicy tuna roll was small, but also with sobby seaweed. Then, to top it all off, the Don Katsu Don, was also breaded with stale breadcrumbs.
The house was kinda cute, and the service was okay, but I can't see myself returning here for another dining experience.
I'll admit, I'm not a huge fan of Boston Pizza. But for a quick bevvie and snack, or a treat for the kids, it's fine.
Tonight however, was an EPIC FAILURE.
Sons birthday, just want to have a quick bite, and go home. We went to our local BP on Grandview Hwy and Rupert, and they were PACKED. OK, the boy really wants bug's & cheese, soooo, off to the next nearest BP on Loughheed Hwy in Burnaby. (This is where the epic failure part starts).
Strangely enough, this BP is almost completely empty! (our first clue)
Server was VERY friendly, and attentive, no problems there. Boy gets his bug's & cheese, we order Nacho's with extra cheese.
Food shows up, boy's happy, but what's this: a half order of Nacho's?
Nacho's at the Grandview BP are TWICE this size, (and not soggy from who-knows-what).
Bottom line, whoever is Managing this location needs to find other work, OUT of the food service industry.
It's a complete disgrace to the Boston Pizza TradeMark, and no one should spend money at this particular location.
Lesson learned. There's a REASON for the line up at the Grandview BP, and that's where we'll go next time.
Like the previous reviewer wrote: the food is on the pricey side, the waitresses were not as friendly as they initially seemed to be, and the bus boys were much friendlier.
We used our groupon: dinner for 2, we chose the roast lamb deal, where it gave us calamari, 2 roast lamb, 2 small lasagnas, greek salad, and your regular fixings of 1 pita bread, tzasiki, hummus, rice and potatoes. When I purchased the groupon, nwhere in the coupon or the internet said that if we were to go with 3 people, the 3rd person HAD to buy their own entree. As the 3 of us were small eaters, we decided to share the groupon. When the waitress found out, she gave us a huge frown, "read" the groupon out loud to me, where then she went...."ohh, I guess it doesn't state that you must buy your own entree, but that's our policy". I told her, if that was the case, they should have said it on groupon or told me when I called them to make the reservation for 3 and was using the groupon. She then frowned more and said, "I'll let it go, but that's our policy."
My husband said, we should just order something else in case they do something to our food. I told him that they wouldn't, but we decided to order a side of skewer for my toddler son anyway. (4 small prawns for 6 dollars is not a good deal either).
The lamb was the only good part of the platter that came. Other than that, all else was just average. The waitress checked 2 times if everything was ok at the beginning of the meal, and never came back again. We had to flag another waitress down for more water and the cheque. My husband had to go to the counter to pay because they took too long to come back with the machine.
Overall, I think there are better greek restaurants out there with better tasting food, pricing and service.
anyone looking for a great burger for lunch or bbq for dinner this is the place. The ribs, chicken wings, sausage and pretty much everything are fantastic. My favorite are the fries with chipolte mayo and I do go 3-4 times a week to get some as I live three blocks away. I've gotten to know the owner and staff and they are all wonderful and make you feel at home. I would highly recommend this place either to dine in or take out. you will not be disappointed. The value is great as well. They do not skimp on portion sizes. Enjoy!
This place was recommended to me by a friend so 4 of us booked a reso to eat here on a friday night. Every time I've tried to get a table here it's been full so booking ahead of time is recommended.
Nice restaurant, small space but nice and not cramped at all. Service was friendly. I ordered..
Appetizer - Scallops with double smoked bacon risotto $16. Dish looked and tasted great.
Entree - Lamb Shank with scallops and pear risotto $30. Once again, great looking and tasting dish.
Dessert - Chocolate Ganache with orange chocolate sorbet $12. This was a fantastic dessert.
Overall, nice place, great food. My only concern is the amount they charge here for the portion size. Food is great but usually when I spend this amount of money to eat I leave feeling full.
We've ordered takeout from here a few times, always delicious. I especially like the chicken korma. The samosas are very good too, light and crispy and tasty. Every entree comes with a container of rice. Good value for the money.
We have eaten in the restaurant once. It was fine, the ambiance was just OK, and the serving size seemed smaller than the takeout. The service was excellent.
I called here on a thursday night to see if we needed a reso or not to come in for dinner. We were told on the phone no just come by. We show up 30 minutes later at 6:30 and the bartender I think tells us we can have a table but they will need it back by 7:30. I said what do you mean? What if we aren't finished our dinner by then? I explained that we called and were told to come without a reso and he said oh some genius here must have told you that or something stupid like that. So the genius (I'm assuming the chef answered the phone) chef came out and told us we can sit, it's no problem.
Ok so we finally get a table for 2. It's a nice restaurant, waiter is efficient. We are sitting next to a large, loud party. We order a half litre of the house red chianti - $23. Good wine, more expensive for the "house red" then most places. For an appy we shared the Cozze alla Marinara - $14. (mussels in sauce) This was an excellent dish, the mussels were cooked well, the marinara was great with a slight hint of heat in it. My only complaint was that they didn't give us enough sauce. For $14 I would like to have more sauce do dip my bread into. Also the "genius" chef came out of the kitchen to wish us Buon Appetito when we started our appy. Nice of him! -)
Entree - she had the Pollo alla Baci - $19 (chicken breast with mushrooms in a brandy cream sauce) and she enjoyed it. I had the Ossobucco con risotto milanese - $25 The dish was good, would have been better if the meat was a little more tender. Overall good dish though. Throughout dinner our service got slower and slower, I guess the larger tables were spending more then just us 2 so they had first priority.
Dessert - I had the chocolate mousse - $8, she had the Creme Brulee - $8. Both were good but nothing special that would need to be ordered next time. Both were $1 over priced -) Funny thing, when we left at 8:00 (30 mins past our allowed time, lol) there was 2 empty tables behind us so I guess the chef knew more then the bar guy up front..
Overall.. Nice restaurant. Food is good. A little higher priced then similar italian restaurants in the area. I guess they have to charge more to pay for the live music (that didn't start until we were leaving so we didn't get to see how good they are)
Service was friendly once we got past the "bouncer" at the front but slowed since they were busier with the large parties sitting beside us. We might come back sometime to try out the pasta here and see the live music in the future. We will just be sure to book a reso next time to avoid the awkward entrance.
I have eaten here a couple of times. The price is sllightly higher than other similar places. The noodle soup is not bad, hot and flavourful, and there does not seem to be a lot of MSG in it. Both times it took a while (15-20 minutes) for the food to come out. For a fast food place, it is pretty slow. But my major complaint is not the waiting. The service is REALLY bad, even by food court standard. The incredibly rude cashier orders you to return the clay bowl to her after your meal, no "please", no "thank you", no smiles. Not only that, when the customer does her the favour of bringing the tray with the bowl back, she would take her bowl and yells at the customer to remove the dirty tray. The first time I thought and hoped she was just having a bad day. But after the second time and observing her dealing with other customers, it seems that this is just the way she treats customers. Even though the food is not bad, it is totally not worth it. As long as she's at the counter, I will not eat there again.
I into Fire Pots just the other day and it was really great.
As soon as I came in the door I was greeted by the friendly staff, seated and had a drink in hand immediately.
I took the server's suggestion and decided upon the Signature Fire Pots Fondu, and loved it!
Really tasty, I will definitely be back in the very near future!
I love dim sum and I enjoyed the food there but it wasn't worth the horrible service we received. The waitresses and waiters were not polite not courteous they were outright rude and sharp-tongued.
And while paying, the waitress shouted "WHAT ABOUT A TIP?!" when we were having a private discussion about how to divide the bill.
We were not given any service at all so there really wasn't anything to tip.
The food was good but definitely not worth going back. I would suggest no one to go there the stress of the bad service makes digesting your food difficult.
Was trying to decide what to eat and my daughter said she wanted sushi and a sandwich. Since this was walking distance to our home and we'd never been in this particular restaurant before, decided to check it out. Originally, I had ordered the Vietnamese subs which were on the menu but we were told that they don't make those at that location. No biggie, we ordered the Lunch Box A and Lunch Box B and a veggie maki and a kappa maki. Well, we got the veggie maki which was really good, but got a tekka maki instead of kappa. I didn't bother complaining since it started getting busy and my daughter was actually eating them, so no biggie.
The lunch boxes were also really good as the tempura was still fresh-tasting and not too heavy or greasy and the teriyaki didn't overpower everything, but I had told the waitress prior to serving us that my daughter and I are allergic to shellfish and needed to have all the tempura be veggie and no prawns. Unfortunately, she brought a salad with baby shrimp in it, so I did send that back and they served us another one. I'm going to assume that since we didn't have an allergic reaction, they didn't just pick off the shrimp like some places have.
I did like the fact that she offered the smoothies to go since I had asked for them last to make sure my daughter ate her meal.
With regards to the ambience, they had two TVs by a bar area playing the game. It just seemed a little out of place and distracting for a lunchtime meal, but overall, a decent experience.
Administrative Professional week - treated by one of the "bosses", for us two ladies at work. Hoping that we'd get something decent to eat but were very disappointed.
I ordered Orange Beef Stirfry - too sweet, noodles were limpy (not even close to how a Chinese noodle dish should be), beef was tough - only thing decent about this dish was the veggies but even that they put too little in.
Co-workers had Salmon Shitake Rice Bowl and Teriyaki Chicken Rice Bowl. Even though the presentation of their dish wasn't all that, they said that it tasted good. However, the Salmon Shitake looked like it was drowning in brown sauce, which I'm guessing was made from oyster sauce.
We ordered a Legendary Burger to go for another co-worker but the waitress did not check what she had given to us and mistakenly given a Tuscan Chicken Wrap. Co-worker wasn't happy and threw it out.
One simple word - disappointed.
I've driven past here hundreds of times but never decided to stop until it was recommended by a friend. He said I have to go and try the pizza.
I stop in one day for lunch and they said the pizza is only available at night. Oh well, so I order spaghetti vongole - $13.50 (spaghetti with clams in a tomato sauce) It was a good dish. I'd rate it a 3.5 out of 5. For dessert I had the tiramisu - $6. It was good. The place is nice and the server was very friendly and genuine. She was curious to hear feedback about the food which was nice to see. I would definitely hire her if I owned a restaurant. So now I have to come back with my wife for dinner to try this pizza that I was told about..
The wife and I come in for dinner. She ordered the penne boscaiola - $15 & I orderd the caprese pizza - $15.
She enjoyed her pasta. My pizza was good but I didn't see why my friend recommended it, it didn't live up to the hype. Next time I'll try another pasta dish. With wine & a shared dessert the total bill was $67. I was also happy that we had the same great server that I had during my first visit.
Overall this is a good Italian restaurant, italian music and italian feel inside. Affordable, great staff, the food to me was good. Nothing amazing but all around good eats. 3.5 out of 5 for the food. I'm sure I'll come back at some point if I'm in the area.
Went here recently for dinner and tried some rolled sushi. The flavour was ok, but not as good as other Japanese places I've been to in the area. The price was about average and the service was ok, but really nothing to write home about. I came here mainly because it had a good health inspection report, but otherwise, I probably wouldn't come back because I think there is better sushi around Metrotown. Though saying that, I didn't have a bad experience.
Went here with a couple of friends and ordered soup & salad for lunch. When I asked what soups were available, I was told pulled-pork soup and cream of mushroom. I thought pull-pork soup, really? Was pulled-pork yesterday's special being recycled perhaps? As such, I ordered the cream of mushroom. When the order came the salad was rather paltry, the cornbread was decent, but was quite sweet and felt more like something for breakfast, and the cream of mushroom soup was terrible. I had a couple of spoonful and was quite convinced I wasn't eating soup but had been served a mushroom gravy from the day before. With a coffee, the meal came to $15 after tax + tip, which made me feel rather ripped-off. How poor does a cook have to be to screw up soup and salad? Regardless, I wouldn't completely right off the restaurant, but one should be careful about what they order when there.
Quite impressed. Their food was quite fresh and the servers there were very nice and polite. The big list of specials on the wall was quite attractive of what to order, on top of their elaborate menu. Some stuff on the menu was quite different, but good eats.
Definately going back.
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