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Burnaby Restaurant Reviews
L'Artista Ristorante Italiano3891 E. Hasting Street, Burnaby
Good food...but we needed to make better menu choices.
By EarlPearl of North Vancouver (69 Reviews)
Submitted Sunday, June 3, 2012 - 11:57am [Dine in]

We had never been to L’Artista before and we were excited to try one of the small Italian restaurants along Hastings that we haven’t had the chance to explore yet. We met up with friends that knew about L’Artista and made a reservation for the four of us. I agree with previous review comments that described the decor as cozy and old fashioned....kind of an ‘80’s pizza parlour gone upscale with the red brick arches and Roman pottery. Our table was in the back where they obviously seat all the large families.....it was chattery, friendly and intimate all at the same time.

Started with a carafe of the house Chianti, a fruity, mellow and very drinkable red with sparkling water on the side. We shared a couple appies....Calamari Piccanti and Clams l’Artista, squid rings in a spicy garlicky cream sauce and clams in a pernod sauce. The Calamari was perfectly tender, just barely cooked in the rich garlicky sauce so it doesn’t get rubbery. Clams were a small bowl of small Manilas, a bit skimpy to share but tasty in another rich tomato pernod cream sauce. The crusty Italian rolls were excellent for mopping up the sauces. A decent start we thought although I think we would have switched the clam dish for a seafood antipasto to get more variety.

The menu extends from pastas and risottos to more substantial and pricier veal/chicken/lamb/seafood/steak dishes but we stayed in the former part of the menu. We ordered a Veal Ravioli/Penne Pesto combo, Spaghetti Alla Carbonara, Penne del Pescatore and Risotto Alla Marinara. Everyone enjoyed their pastas/risotto and the pastas and seafoods were perfectly cooked. I don’t think they make their own spaghetti/penne pasta in the kitchen...the textures suggested dried products which I actually prefer to fresh. The Carbonara was rich and cheesy and the Risotto was appropriately al dente. But we noted the extensive use of cream in both the appetizers and the pasta sauces we ordered which we thought was a bit too rich and similar for our tastes. In retrospect, we should have chosen our dishes differently, being wary of where the cream was in the menu descriptions to get more variety.

Finished off with a couple tiramisus to share which were made in house and were light and delicious. Bill was $75 per couple before tip. We’d go back armed with a better idea of what to choose to reduce the cream content to a heart healthy level.

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Burnaby Palace Restaurant3110 Boundary Rd, Burnaby
I would be surprised if I ever step foot in there again.
By Goodwrench of North Vancouver (40 Reviews)
Submitted Saturday, June 2, 2012 - 11:42pm [Dine in]

On my previous review, from a few years ago, this place was Great. And, I've been back many times since, myself and my friends are regulars there. I stopped by here with a Group of friends for Dinner tonight. We ordered 5 dishes and a group sized wonton soup. I came in a half hour late, and, the Wonton Soup had arrived minutes after I sat down. After that, we sat down for a very long time. After 1 hour, and, after seeing the table that arrived after us get their food, we called over our Server and asked her to find out where our food was. Another half hour after that, no response. My Buddy had to go over and wave down the Manager behind the front desk to ask where our food was. 10 Minutes later, everything shows up. The Server comes by and apologizes. Which is fine, but, then the Bill comes. Absolutely nothing is deducted, no discount, no round of beers, no complimentary dessert. We paid the Bill, we even tipped as we Normally do. But, I had to mention this to the Manager, which I did. He apologized again, but, I brought up the fact of no complimentary dessert, round of beers, nothing?... Nope, he just apologized again and that's it. So from 6:30 to 8pm, nothing.

Now, normally I wouldn't say anything. But, because this is a Restaurant that I like, I feel that I'm doing them a favor by explaining to them my complaints. It was very obvious to me that they just didn't care. He even made some excuse of blaming the Waitress for not putting our order into the Kitchen. Which... doesn't make any sense at all, because, the first part of our order came (Wonton Soup), but, not anything else. I don't want to hear excuses, I want to hear how things can be made right.

To their credit though, the food was as good as ever. Bathrooms were still clean. And, staff are friendly and speak english.

But, as far as me spending my hard earned there... Especially for poor Service and Management, all I have to say is "No thank you very much". I won't be going back, not any time soon. Maybe when my memory fails me, and, I'm hungry to the point of starving. But, I don't like giving my business to Folks I don't like.

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La Villetta Ristorante3901 Hastings St., Burnaby
Best Pasta I've EVER Had!
By zxckelly of Burnaby (1 Review)
Submitted Saturday, June 2, 2012 - 9:12am [Dine in]

Wow, what a pleasant surprise! I didn't have any expectations going into this place, but the food was simply amazing. It's a quaint little restaurant that is truly authentic Italian - you could hear other patrons speaking in Italian, as well as some of the staff. The pasta isn't overcooked like at some of the other "Italian" restaurants in Vancouver (many of which are really more "italian inspired" than authentic.)

If you are going for great ITALIAN FOOD in Vancouver/Burnaby this is the place. We had the caprese salad, prawn linguini (delicious!) and the veal. Desert was delicious as well. With a few glasses of wine the bill was well UNDER $100 - so it's a great value too. Really you are getting great, authentic italian food for below what you would pay at a chain restaurant.

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Club Ilia8902 University High St, Burnaby
Quick Serve 2012
By scottyB of Burnaby Canada (1 Review)
Submitted Friday, June 1, 2012 - 12:50pm [Take-out]

I'm a regular at the club ilia restaurant but I usually skipped the food bar when they first opened. The food was good but too greasy for my liking. Recently, our server brought a sample plate of the "food bar food" to our table - I was in shock! The food was incredible and I know the food bar has very fair prices. They changed it from greasy food to lebanese food, the waitress told us they hired a new chef who is an experienced lebanese cook. I love club ilia and i'm so happy I can go there for take out now without feeling guilty about it! Definitely reccomend the food bar to students up at SFU

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Paros Taverna9604 Cameron Street, Burnaby
expensive
By food_critic93 of Burnaby (1 Review)
Submitted Wednesday, May 30, 2012 - 12:59pm [Dine in]

My boyfriend and I decided to try this newly replaced restaurant for a date night since my mom had recently gone for lunch and told me it was excellent. We got seated quickly and my immediate shock was the prices: although it was Tuesday and pizza was on special for $12, the rest of the menu was extremely expensive. I had gone to many greek restaurants before and this was the first one that had a souvlaki dinner priced at $20+. I chose the pizza and he had the mixed and matched souvlaki. Midst waiting for our food, I remembered how much I liked the foccacia they used to serve at Anduccis that had been at this location before Paro's replaced it so I asked if I could have a side of that. The waitress said yes and returned with a piece of foccacia that I couldn't say was enough for one person- it was half the size they used to serve at Anducci's and the biggest disappointment, it should had been free. We got our meals and they were good. My pizza was a great value and good quality; the greek diner looked like it could had been bigger for the price but still good quality. Finally, a complimentary piece of baklava was served with the bill at the end of the meal, which made the pricy menu worthwhile for the free dessert.
Probably won't come back here until I'm no longer a student but the food is good.

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Thai Pearl4567 Lougheed Hwy, #734, Burnaby
Thai Pearl? More like Chinese Pearl
By princessgaga of burnaby B.C. (120 Reviews)
Submitted Wednesday, May 30, 2012 - 10:06am [Dine in]

This is NOT Thai food it is Chinese food. Singapore noodles are from Singapore, not Thailand. The mixed veggies are the same as at the chinese take out place in the food court, and very bland. I thougth "thai" food was supposed to be spicy and flavourful. The spring roll tasted like an old fashioned egg roll and again little flavour and no spice. Very greasy. The soup was not even flavourful at all either and had one whole mushroom and some bean sprouts floating in it.

There is no pad thai or peanut sauce here .
Maybe I'll open a grilled cheese stand and call it gaga's cinnamon rolls as that would have as much significance to grilled cheese and as this Chinese place has to "Thai".

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Thai Pearl4567 Lougheed Hwy, #734, Burnaby
Thai Pearl? More like Chinese Pearl
By princessgaga of burnaby B.C. (120 Reviews)
Submitted Wednesday, May 30, 2012 - 10:06am [Dine in]

This is NOT Thai food it is Chinese food. Singapore noodles are from Singapore, not Thailand. The mixed veggies are the same as at the chinese take out place in the food court, and very bland. I thougth "thai" food was supposed to be spicy and flavourful. The spring roll tasted like an old fashioned egg roll and again little flavour and no spice. Very greasy. The soup was not even flavourful at all either and had one whole mushroom and some bean sprouts floating in it.

There is no pad thai or peanut sauce here .
Maybe I'll open a grilled cheese stand and call it gaga's cinnamon rolls as that would have as much significance to grilled cheese and as this Chinese place has to "Thai".

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Sushi Garden4269 Lougheed Hwy, Burnaby
Bad food, OK service
By snowcookie of Burnaby B.C. (3 Reviews)
Submitted Tuesday, May 29, 2012 - 7:53pm [Dine in]

Went there with my husband when we were in the area. Heard a lot about it from friends and decided to give it a try.

The first impression was nice: decor is modern and menu looked interesting enough. Surprised how cheap it was.

We ordered gomae and a few specialty rolls.

Gomae was disgusting: sauce was way too sweet, it almost seemed like they put too much salt into it and added sugar to balance. And it was watery, not creamy. And the spinach itself was very watery. Plus the whole thing was mixed, as in spinach was not placed in a neat bunch with sauce around like normal, instead it was all mixed in a bunch of saucy goo. Didn't finish it... What a waste.

The rolls were ok. Too big to eat comfortably, mostly filled with cucumber with either ranch dressing or mayo. Why? Sushi doesn't need ranch dressing, not inside a roll... Too many ingredients in each roll were confusing and at the end we realized that even though we ordered two different things, both tasted the same because of the above mentioned cucumber with dressing.

So yeah, never again.

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Sushimoto2201 Holdom Ave, Unit #102, Burnaby
Best Sushi Place in Burnaby
By snowcookie of Burnaby B.C. (3 Reviews)
Submitted Tuesday, May 29, 2012 - 7:43pm [Dine in]

I can't believe this awesome place got such low star rating based on price. You certainly get what you pay for at this place and it's worth every penny!

The food is always fresh and very good. They add just enough rice to balance the main ingredients, that's why the rolls are not "huge" like in cheap places, but are normal in size, instead of giving you a huge roll full of rice and cucumber and little fish, you get a proper roll with lots of fish and veggies. Speaking of the fish, always fresh and looks and tastes just perfect.

Servers and Cheffs are super friendly, we always feel welcome.

Yes, we are regulars. Since moving to Burnaby from Vancouver a year ago, we missed our good quality sushi place in Kits and none of the other nearby joints worked, even though they are cheap and busy, their food sucks. This place is a lifesaver! Yes, you might pay "city" prices, we usually spend about $30 on dinner for two and we eat enough, but you also don't have to go to the city to get good food. It's at your doorstep! Great sushi in the suburbs!!!

So there you go: if you appreciate good food and don't mind spending an extra few dollars, try it and you won't be disappointed!

Oh and by the way, the cheap places we tried the food was really inferior and the bill was only $5 or so cheaper. Go figure!

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Sushimoto2201 Holdom Ave, Unit #102, Burnaby
Pretty God but pricy
By princessgaga of burnaby B.C. (120 Reviews)
Submitted Sunday, May 27, 2012 - 6:00pm [Dine in]

Best deal are the lunch specials but still steep at $10. A roll, a sunomono and miso soup. Soup was ok but nothing special. Sunumono was HUGE and had nice prawn in it. The roll was average to smallish. I would go back if in the area. But like others have said there is NO WHERE to park. Ok if you have to use tranist.

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Fire Pots4455 Lougheed Hwy, Burnaby
Favourite Place for Hot Pot
By Jlew of Burnaby (3 Reviews)
Submitted Sunday, May 27, 2012 - 5:10pm [Dine in]

This place is a new restaurant that just opened recently. I have already been here several times with friends and with family. The service is fast and friendly. The food is fresh and their broths are so delicious. The drink menu is a little bit pricey but they have drink specials to make it fair.

I have to disagree with the post below me as I am Chinese and I found this place to be quite authentic in the dishes I tried. Not to mention they give you lots of dipping sauces to choose from! Also, I don't see why you'd give the wait staff a bad review for being attentive. These were some of the friendliest wait staff I've had. Lastly, I've never been charged more for broth top ups, not sure what you were talking about there.

Anyways, my friends and I really enjoy this place and we will continue to go back!!~~

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X-Site Grill and Bistro4625 Hastings St., Burnaby
X-Site Grill and Bistro
By Allan Cassidy of north vancouver (21 Reviews)
Submitted Sunday, May 27, 2012 - 1:55am [Dine in]

I heard about X-Site Grill and Bistro from a friend, so I went to check the place out. I arrived just after 5: 00 pm. When I walked in and sat down. It was clean, and the menu had lots to choose from, how ever I chose a cheese burger. It arrived at my table in less then 10 minutes, and was great. This Bistro has a good full menu, with dinner specials, and also a family type atmosphere with many repeat ( regular ) customers. Good prices, and good value,,,, I will be back soon to experience another food item,,,,, reviewed by, Allan Cassidy.

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Hot Oven Pizza and Pasta5620 Hastings street, Burnaby
Wicked pizza. Stacked toppings.
By mister_jacky of Vancouver (22 Reviews)
Submitted Friday, May 25, 2012 - 3:11am [Delivery]

A friend had this delivered to his place... figured meh because usually smaller pizza joints you get that generic boring stuff.
I was super surprised!!!
This place was strictly Chicago deep dish kinda gourmet style. Good thing because the toppings were piled crazy high. Was really good, some of the best pizza I've had in a long time.

Check it out if you are close, I really wish they had a spot downtown I could get delivery.

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Sushi Garden4269 Lougheed Hwy, Burnaby
Good sushi, HORRIBLE service
By k-eats of Vancouver (16 Reviews)
Submitted Wednesday, May 23, 2012 - 3:52pm [Dine in]

I'm compelled to write another review for this place after a recent not-so-great dining experience.

Food quality and prices are still pretty good, but service is HORRIBLE. Our waitress got our order wrong, blamed us when we told her the order was incorrect, then walked off with no apology. We had to ask at least four times to have our tea refilled.

It does not cost any more to have polite, attentive wait staff. This used to be my go-to sushi place in Burnaby, but I have no plans on coming back any time soon.

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Boston Pizza4219 Lougheed Hwy, Burnaby
A consistently great experience at this location.
By FoodCritic4646 of Burnaby (1 Review)
Submitted Wednesday, May 23, 2012 - 1:33pm [Dine in]

I have lived all over Canada, and Boston Pizza has been one of my favourite places to go out with friends for a casual dinner. I can honestly say this location is extremely comfortable and welcoming. The service is what really makes them stand out... I was at Boston Pizza in Coquitlam last week and I have never met a more unfriendly, rude hostess... When I came to Boston Pizza Brentwood today, the hostess greeted me and asked me how my day was and I instantly new I would be getting quality service.

The food here was exactly how it looked on the menu - delicious! and I even had food leftover to take home (Which rarely happens as I am a cow!!)

Overall, this restaurant completely embodies their slogan "we're here to make you happy"

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Adria Gelato7155 Kingsway, #224, Burnaby
Will never go there again
By OmegaS of Burnaby (1 Review)
Submitted Wednesday, May 23, 2012 - 11:44am [Dine in]

Went there twice against my better judgement. The first time I had milk shake that tasted like water. The second time was absolutely horrible as the older gentlemen serving the ice cream was lacking basic manners and does not belong in the customer service business. Will not go there again and definitely would not recommend.

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Keg Steakhouse & Bar, The4510 Still Creek Avenue, Burnaby
Still a great steakhouse
By acho of burnaby (7 Reviews)
Submitted Monday, May 21, 2012 - 2:00pm [Dine in]

Went in to celebrate my mother-in-law's birthday at around 8pm. we immediately got our table and our waiter, Ted, was friendly and attentive. After the initial intro, we got our drinks and told Ted we were here to celebrate a birthday. We all ordered the classic dinners which came with salads and the main course. The salads came fast but the kitchen took too long to get our food ready (there were only 4 of us and the dining area had a few emptied tables)

The salads were seasoned and sauced just right. The steaks Steaks were cooked to perfection with enough juice and seasoning but the vegis were bland and undercooked and the zucchinis were bitter. The baked potatoes were great but the size seemed to have shrunk.

After our meals were finished Ted came back with a free piece of mocha ice cream cake for my mother-in-law. Awesome way to end the night for a special occassion.

If the food came out faster (considering it wasn't too busy for a Sunday night) and the vegis were cooked and seasoned more, then I would have given this Keg a better rating. Again our server was outstanding and his service made the food more bearable.

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Tim Hortons3965 North Rd, Burnaby
Horrible
By superchef of Burnaby BC Canada (2 Reviews)
Submitted Monday, May 21, 2012 - 3:09am [Take-out]

Email to management:

I was ordering coffee and I ordered a double double, 3 creams and the cashier says double double what? She was smiling but I sensed the frustration and the anger in her face/voice. Maybe you should remind her that you sell COFFEE?? First part of the training regimine should be to watch the commericials where you can pick up the lingo? Maybe memorize it?

I also have a VISA debit card. The cashier does not ask me if it is Debit or Credit and she assumed Credit, even though I had informed her I wanted to pay with DEBIT. It did not go through so the second female rips up my receipt WITHOUT asking if I might want it for my records. I was THOUROUGHLY PISSED off with the attitude and rudeness of both SERVERS. Maybe explain to these two individuals that Tim Horton's is about CUSTOMER SERVICE.

One more thing, my "server" was pouring me coffee and even though there was coffee available, she pauses - makes her CUTOMER wait - as she opens another packet of coffee before she pours the last cup. She did not do that for the white customer. Yes I am brown skinned and I understand you just stopped listening because there is no racism in Canada right. Oh. Unless you are not white. Now you can dismiss my complaint as another one of "those" people making a fuss. Ignore the fact that she IGNORED me as she opened a packet of coffee grounds while a quarter pot was in front of her. The same pot that she eventually used to pour my coffee once she was done making me wait. Maybe it weas not racism, but a complete lack of CUSTOMER SERVICE knowledge.

I expect better service from Tim Horton's personnel. I expect to be treated with respect. Neither individual treated me with respect.

After a quick search online, I see that more than 1 individual has problems with this location. Seems this is an incredibly slow location. Not a surprise that there are others who have problems with this location.

Next time, I will go elsewhere because I want nothing to do with this location or these two staffers.

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Sushi S Japanese Restaurant4739 Willingdon Avenue, Burnaby
Best Japanese restaurant in Burnaby! Must try!!!
By hungrybabie of Burnaby (1 Review)
Submitted Sunday, May 20, 2012 - 10:29pm [Dine in]

It is hard to find a good Japanese Restaurant in Burnaby, always have to go to Downtown or Richmond for some good Japanese food with great service. Finally, there is Sushi S.

It is located right across Willingdon Church and BCIT, not a bad location. I have passed by Sushi S numerous times, it doesn't look very attractive from the outside, so I thought it is just another typical sushi joint. Until I saw the rating on Urbanspoon, it has 100% likes, then I knew I have to try it out.

Food: Very fresh sashimi, sushi. Green Salad with popcorn (deep fried scallops) was wonderful, the salad dressing was good and the popcorn on the green was a great combination. The Volcano Roll was awesome: nice presentation, it was lightly deep fried, so it had a little crunch, yet the cream cheese inside gave it a creamy texture along with the real crab, avocado etc. a good portion of spicy tuna mounted on top of the "volcano", very yummy.
The Ika karaage disappointed me a little bit. It looked really good but the batter was not crunchy and tasted bland without the thai sweet chili sauce.
Miso soup was okay. Some AYCE restaurants make better miso soup.
hope they will improve on their kitchen food. But the sushi was terrific, and that is the most important thing in a Japanese restaurant.

Service: Superb! Servers were really friendly, always smiled. Prompt service, went the extra mile to make customers happy!!! My sisters and I were really impressed.

Value: Reasonable prices with great food and service. a 5!!!

Ambiance: really bright and spacious inside, a really comfortable setting.

Overall: VERY impressive. Especially the service and the sushi, maybe it is because they are still a new restaurant? I dont know. I really hope they can keep up the good work even when they get busier later. I will definitely go back soon, and recommend Sushi S to all my friends.

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Horizons100 Centennial Way, Burnaby
don't waste ur money!
By jud of Vancouver (1 Review)
Submitted Sunday, May 20, 2012 - 10:08am [Dine in]

i have never been to a restaurant that suppose to be fine dining, with food that was so bad.i expected a lot more for the food especially with the price. Don't get me wrong the view was beautiful, but i rather enjoy the view from outside. We order the calarmi which cost $12 but it was the worst calarmi i have ever tasted. it had no taste ! event the dipping sauce had no taste. then our group of friends order a bunch of entrees. they are all so bad. the steak had no taste. there was no seasoning to the steak. they gave two little baked potatoes that were cut into half pieces with a few small carrots. the potatoes had no taste. worst steak dish ever for $33 dollars are u kidding me. That dish was my bf which i tasted. My dish was the lamb shank. the best part was the smash potatoes otherwise the lamb shank had no taste either. that was barely any veg. they gave me like three pieces of tiny carrots. The lamb was so disappointing, i even make better lamb at home. My other friend order the salmon, the rice was over cooked and over buttered. all u could taste was the butter! no flavor ! we didnt bother tasting dessert because at that point i was so disappointed already. my sugguestion is that if you want fine dining and willing to pay that kind of price for food go somewhere else don't waste your money! if you want to see the view just go up there for the view it has a park on the outside. i'm sorry to say but there was a family having a pinic out the restaurant and their sandwiches looked better then our food.

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