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Burnaby Restaurant Reviews
Kawawa Japanese Restaurant4700 Kingsway, #E15, Burnaby
Favourite AYCE
By MonkeyKing of Vancouver (6 Reviews)
Submitted Thursday, January 3, 2013 - 12:01am [Dine in]

I come here with my friends at least once a month. Food is really tasty and the pop is bottomless for only $2.50. Nigiri is very nice and chewy. Maki Rools are decent size and very tasty. The chicken teriyaki and chicken karaage is very good. Spring Rolls taste microwaved but still edible with a topping is sweet and sour. Sashimi is decent. Not the best. Waiters seem to ignore you but get the job done. Order forms are never completely served. Tempura is decent. Chopped Scallop Cone is very good. Seaweed is crunchy and scallop tastes fresh. Udon is really nothing special. Late night $13.95 very worth it. Overall food is quite tasty, service needs work, price is worth it.

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Sushi Garden4635 Kingsway, Burnaby
Cheap & Delicious!!!
By MonkeyKing of Vancouver (6 Reviews)
Submitted Wednesday, January 2, 2013 - 11:40pm [Dine in]

I've been here 2-3 times already and it is really a great sushi joint to pass by when you are around the area. Prices are decent and food is very tasty. Sushi rolls aren't the best but they are still very good. The sashimi tastes alright and comes in big chunks which I like but does not taste very fresh. Tempura is nothing special. Dining experience was normal. Waiters take forever to take your order because the place is always packed but food comes at a decent rate. The seaweed for the cones were soft which I don't like. Overall average food, cheap prices, will come back whenever I am craving sushi and am around the area.

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Kim Anh7405 Edmonds St, Burnaby
Pleasing Food, Nice Prices
By WillyTung of Burnaby B.C (1 Review)
Submitted Tuesday, January 1, 2013 - 4:59pm [Take-out]

I've lived in Burnaby for most of my life and I've always noticed this restaurant. Only today had I finally given it a try and I will definitely be going back in the future.

I ordered a bowl of Pho and their Delux burger for take-out. The bowl of Pho was moderate/average but the burger actually was pretty tasty.

While I was there I saw some fellow diners heart-fully greet & hug the owner, which showed me the restaurant had loyal customers.

I recommended anybody to try this place out. For their prices you can't really go wrong.

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Joey1899 Rosser Ave, #109, Burnaby
Die for this place
By man of business of V3 (10 Reviews)
Submitted Monday, December 31, 2012 - 1:52pm [Dine in]

Friday night , my on again off again gf insisted on going to Joey and I have no problem with that because of the women but we had no reservations , the hostess was smiling and nice so was the waitress , it was a busy night but no the service was really good and friendly.. Food was good, drinks were recommended and right and would go back if they kept hiring this staff .

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Potter's Garden Korean BBQ5599 Kingsway, Burnaby
Not as bad as the reviews below say!
By captainkimchi of Vancouver (1 Review)
Submitted Friday, December 28, 2012 - 12:45am [Dine in]

I used to take the 106 and it always passed by this korean restaurant in which I found the name unusual. However, I decided to look it up on dinehere.ca and the pictures looked quite appetizing! Decided to give it a try and I was not disappointed! I really enjoyed the ttukbaegi bulgogi and lunch hour makes a lot of things super cheap.. starts from 11 till 3! In my opinion, eating here during lunch hour will be the most worth it. Oh and in addition, they play kpop live performances from a while ago because it's most likely recorded.. so if you're a fan you will enjoy it but if you don't like kpop at all you will be very annoyed.

Ok about the food! The thing I always get is ttukbaegi bulgogi and it's pretty much soup with bulgogi (korean meat), japchae noodles, green onions, carrots, onions, and a few ricecakes with an egg boiling on top of all of it because it's in a stone bowl. It comes with rice as well as side dishes but then again side dishes are always included! They consist of kimchi that they give you scissors to cut because it's very long, beansprouts and seaweed.

Service isn't too bad either there are only like 2 waitresses working but since the place isn't too big they can easily see you. If not, there are those buzzer things you can press.

Thanks for reading this, hopefully it's not a crap review and seriously I really love coming here!

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Private Home Chinese Cuisine4854 Imperial street, Burnaby
my new favourite place
By Anthony17 of Burnaby (3 Reviews)
Submitted Thursday, December 27, 2012 - 4:53pm [Dine in]

I am highly recommed this new restaurant. the food is soooooooooooooooooooooo greet. I order a sweet and sour pork, ginger beef and string green bean, all of them are wonderful. This place offer some Chinese dim sum as well. So people can get snack sometimes. one more things, service is friendly

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Sushi Town5935 Hastings Street, Burnaby
USED to be my go-to sushi joint. Not anymore!
By nyoung of Vancouver (22 Reviews)
Submitted Thursday, December 27, 2012 - 2:09pm [Dine in]

Ugh. I've been here countless times and it's always done me solid, decently priced food and fairly quick service. Their alaska roll isn't bad with their special sauce and some of their special rolls are nice. However, the food may be alright but the service is atrocious. It's always been mediocre at best but today, I was about to eat a piece of ginger when I found a short hair (looked like a nose hair...yes, gross!) in the folds of it. I showed our server and she goes, "Oh... sorry. Sorry." And as I keep looking at her she goes "Um.. did you want me to tell the guys (cooks)? Sorry, I don't know what to do." Completely unprofessional. Even if you're new, basic customer service is common sense. I said "Yeah, at the very least." And when she comes back after a few minutes, she just said "Yeah we're really sorry about that." Absolutely no offer for compensation. With so many new and better sushi places out there with good food AND good service (Sushiholic is awesome), this was the last straw and Sushi Town has been crossed off my list.

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Pizza Hut4287 Kingsway Street, #1, Burnaby
Garbage, and poor overall customer service for ALL Pizza Huts
By Sebastian of Burnaby (1 Review)
Submitted Sunday, December 23, 2012 - 7:29pm [Delivery]

I ordered 2 supreme pizza online from this location. The pizza arrived in a timely manner which was good unfortunately the pizzas were both wrong. They managed to charge me for the extra sauce I ordered and didn't manage to put it on the pizza which made for dry pizza. They also managed to half the pineaples (which was confirmed by the manager) when I had asked for double. They sure didn't forget to charge me for the doubling of pineaples or sauces.
The manager was unwilling to take the pizzas back and/or sending us the correct order explaining to us that we ordered online and that they had difficulties with the online system stating that next time we should call our order in. The manager was also unwilling to compensate for the extra sauce/ingredients which we paid for. He eventually passed the buck to a calling centre who also passed the buck to another phone number.
I will never order fro this location again. The way I see it, the manager charged me for 3 items and STOLE money from me even after it was pointed out that we paid extra for items we did not receive. Absolute disgrace and made for a garbage meal dealing with all this.

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Earls3850 Lougheed Highway, Burnaby
A restaurant run by people who have no idea what the food services industry is about.
By Hal Taylor of van (1 Review)
Submitted Saturday, December 22, 2012 - 11:05pm [Dine in]

Apart from the fact that my partner had a knife that was coated with pasta sauce dropped on her black clothing and nothing was done to clean it up, we had food delivered that was not as ordered and food that arrived an hour after others had been served. One meal NEVER was served !
Drink waiters that can only take one drink order at a time. No idea which seat ordered what meal. Very little bussing of table.
I could go on, but this place is beyond description. This is the second time a similar occurrence has happened at this place.
Fool me once... another chance. Fool me again....never again !

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X-Site Grill and Bistro4625 Hastings St., Burnaby
cheap food, cheap atmosphere, cheap taste, cheap waitress
By princess123 of New Westminster BC (138 Reviews)
Submitted Saturday, December 22, 2012 - 7:38pm [Dine in]

Not a fan. I like inexpensive meals, but not if they taste like it. I had the curry pasta. Yuk. Weak, thin tasteless sauce. Very few of the vegetables in it, mostly just pasta. The alfredo was deemed bad as well. The only people who liked their meals were the people who had the chicken souvlaki. And they really only like if for the quantity, not the quality. A white carb-fest. Waitress would not give us separate bills. Would not return.

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Stonegrill @ the Met4820 Kingsway, #259, Burnaby
Incredible experience
By cayto of Vancouver (1 Review)
Submitted Friday, December 21, 2012 - 8:13pm [Dine in]

My friend and I were walking around metro town and we pondered upon stone grill and decided to have dinner here. We saw commercials on TV of this place so we decided to finally give it a try. We both ordered steak and it came out as a piece of fresh raw steak on a sizzling plate of rock which was very interesting. We thought it was a fresh new experience as we get to cook the steak the way I liked it with every piece. It was a much different experience from The Keg or Earl's where the steak comes out done the way you like it.

The cons of this place I would say is the ambience, it doesn't exactly put you in "steak mood" as the lights are quite bright. The price of this place is also not exactly the cheapest place to eat, but it's definitely a neat find. I would come here again on a special occasion!

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Burnaby Palace Restaurant3110 Boundary Rd, Burnaby
used to be a great place
By jodyrsgw of Burnaby (1 Review)
Submitted Thursday, December 20, 2012 - 8:49pm [Dine in]

my mother and i used to dine here alot. we ordered both take out and dine in. both were very exceptional. lately it seems the service and quality of food is lacking completely. because they used to be so good and top quality, the wait could be long, which is understandable for a great restaurant. on the last visit, which was tonight, we got there early so to beat the rush, there was one man waiting at the counter, one sitting in a chair for take out. and that was it. we ordered our food. it took an hour to get the first dish. other people that had arrived after us were getting dishes before us. we got our food and it was cold. the sauce was not up to its regular standard and the vegetables were looking like it was from earlier in the day. (reheadted) our whole order took almost an hour to get it all. i ordered a wonton noodle soup to go and asked it be ready when we leave. when the bill came i seen the soup was not on the bill, so i reminded the waiter, he went and came back with a new bill said my soup would be right out. i waited and waited, i was getting quite frustrated, i asked the waiter, he said it would be right out. i continued to wait, the owners and 1 waiter walking by getting all of this other food for other people. wonton noodle soup should be the first one out since it so quick to make. after waiting 20 minutes or so after paying the bill i seen a girl there behind the counter. i thought i would ask her instead. the owner piped up when he heard me and realized i was waiting for an order. he asked if i even paid for it. i said yes and showed him my bill. he said 2 minutes. it then was there right away. i told him how i thought the service and quality of the food was really lacking lately. he said when it gets busy it gets difficult to get food out on time. i told him we were the first ones here. he turned his back on me and didn't want to hear any more. i heard another customer at the same time complaining he had to wait almost an hour after he was told 20 minutes.

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Jang Mo Jib5075 Kingsway, Burnaby
Think twice if you are not Korean
By Tasha35 of Burnaby (1 Review)
Submitted Wednesday, December 19, 2012 - 2:17am [Dine in]

It was one of the most horrible restaurant experiences for us. First of all, we are not Korean and really felt unwelcomed. Should have walked out to begin with but we thought of giving it a chance.
When we walked into the restaurant, the gentleman standing in front asked "for how many people?"
There were four adult and toddler, we said, "four adult and a baby".
The gentleman asked us to seat and we didn't know if we were going to get a table or not.
Then after 10mins, he yells across the restaurant and puts us in a corner.
Since, we had a toddler; we expected a booster seat which we never got.
Our waitress's come and was taking our order when an older lady came and said something to her, from the way the woman talked (said it in Korean) to our waitress, we figured out that she said something about taking our order.
Given that we worked in customer service ourselves, we read the body language of the older woman that she said to her not to waste her time taking our order if we didn't know what we wanted to order but the waitress handled it well with the older lady and continued to take our order as we had already told her what we wanted.
Just like if you went to a different cultural restaurant, you would ask what they would recommend but in this restaurant, we never got an opportunity to ask.
We asked the waitress if the lady said to ignore us and take other people's order and our waitress made a statement that she is just like that.
We were very upset and felt very insulted with this older woman's behavior.
The food was okay and they all tasted the same. All the dishes we ordered had tons of onions.( ordered Bool GoGee, O Jing Uh Bool Go Gee, Dahg Bool Go Gee) . For the amount of money we spend here, if we went to anther restaurant, we would have not spend that much and got 80% better customer services.
This experience has definitely left a bitter taste in the mouth and we will never go back to this restaurant and probably hesitate to walk into another Korean restaurant after the way we felt.
The ONLY Good part was our kind waitress
Again, we really felt un welcomed in this restaurant because we weren't Korean and that is very sad!!!

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House of Wings7155 Kingsway, #145, Burnaby
Why did we bother
By aj67 of Burnaby (28 Reviews)
Submitted Tuesday, December 18, 2012 - 5:20pm [Dine in]

Due to the snow fall, we decided to have lunch near where we live. We decided to give The House of Wings
another try. It has been a few years since we had gone before and they were still there, so I thought perhaps it might be ok.
Big mistake!
The ambiance was like a dive bar with dirty carpet, chipped tables and the top of the table was sticky. We asked the waitress to wipe it off, she did so, and we soon realized it was still sticky.

I had the wings, The were so so... with just a shaker of spice sprinkled over my dry ones.
Rainbowcrab had fish and chips. The fish was actually ok looking and tasting, but the fries were cold and not fully cooked.
We had 2 servers. The female whispered and we could not hear her or understand her. The male was perky
and very nice.
Ok no more,,, and hope one day we will get another restaurant there.

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Ha Cafe4429 kingsway, #28, Burnaby
Very good all around
By royalsam of burnaby (45 Reviews)
Submitted Tuesday, December 18, 2012 - 4:35pm [Dine in]

Had a chance in the area for a quick bowl of pho and was certainly pleased with the result. The place was full and the staff hopping but they dealt with me quickly. They we're filling a number of take out orders so lunch didn't come as quickly as most pho restaurants yet it was still fast. The spicy beef noodle pho was great with a lot of meat that you could tell was just off the bone and had the right amount of kick. For under $8 you will not beat it anywhere.

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Uncle Willy's Restaurants6411 Nelson Ave, #100, Burnaby
You get what you paid for
By hic66 of burnaby (1 Review)
Submitted Monday, December 17, 2012 - 2:21pm [Dine in]

i agree with some of the people defending the place...if you are willing to fork out the dough, sure this place can serve caviar even...but all of you complaining about BLEH food, re-examine how much you forked out for an AYCE. it's decent food, decent choices...what else do u want?

come on people, this place costs how much for rent? it's by metrotown....some of the money's going to rent alone.

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Pearl Hot Pot7154 Sperling Avenue, Burnaby
Terrible Hot Pot.
By Staceyg27 of Burnaby (1 Review)
Submitted Sunday, December 16, 2012 - 4:53pm [Dine in]

My husband and I were craving hot pot and our "go to" hot pot place wasn't open yet. So I did a quick google search and found Pearl Hot Pot that was relatively close, so we decided to try it..... Huge mistake. We get to the restaurant and it wasn't too busy maybe 10 people were there other than ourselves. Our waitress asked us to sit down and immediately asked what we wanted as if we'd been there before. I explained it was a first for us at the restaurant and she just said "oh choose your meat" I feel like her English was not great because whenever I asked her a question she never really answered it fully.

I ordered the Beef tenderloin with Satay Soup Base and my husband got Pork Tenderloin with Thai sweet and sour soup base (which honestly we both thought it was odd for a place advertising themselves as Japanese hot pot to have Thai choices. But my husband hates fish and all the other soup bases were fish based. So it was really his only option. Also our normal go to place only has one type of soup base a traditional soya sauce, Kirin and sake soup base. Anyways....)

We also asked our server about the the veggies and she said "oh yes you get lots of different kinds they come with the combo". She brings out our udon and a large bowl with veggies, and a small bowl with a brownliquid in it, which we later found out was our dip. We both looked at the "bowl of veggies" only to find it was 90% lettus (like grocery store head lettus), 2 small pieces of baby corn, 1 brown mushroom cap, 1 small bunch of Enoki (thin white mushrooms),2 pieces of tofu, two slices of tomato, some green clover like greens, 1 fishcake thing, i piece of crab and 1 raw shrimp (with eyes and all my poor husband turned green when he saw it, we didn't realize "veggies" included seafood. Needless to say we were already disappointed as at our "all you can eat" place we normally frequent let you choose whatever veggies you wanted so we were used to having a ton of variety.

Then the server turned on our hot pots, which almost overflowed Immediately after she left we had to rush to put some of the liquid in our bowls. We then started cooking the hot pots. My husband liked his pork and soup base. I found my soup base bland and flavorless and the beef was full of fat. Needless to say we were wishing there were more veggies.

At the end if it all it came to $52.00 before tip for our meal and the bill was not in English. We couldn't help feeling ripped off for lack of ingredients, and that the meal itself was sub par, service was poor, and ambiance was poor as well. We will never be back to this place again we learned our lesson and will be sticking with our normal hot pot place (I'd name it but I'm not sure if your allowed to name the competition in a review.)

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Paradise Vegetarian Noodle House8681 10th Avenue, Burnaby
I can't believe it's vegan
By jdhammer of Surrey, BC (11 Reviews)
Submitted Sunday, December 16, 2012 - 11:34am [Dine in]

We just happened upon this place last year when we were itching for a big bowl of soup on a cold winter day.....a quick Google search and we found Paradise! We were very open to vegetarian cuisine so we didn't hesitate to give it a shot....and we're so thankful we did.

Since then, we've been there many times. In the context of vegetarian/vegan food, their dishes are nothing short of amazing. As someone who does eat meat occasionally, I can admit that these dishes would have a tough time standing up to some meat based dishes in a "delicious contest", but for what it is, it's incredible.

It's no secret that a vegetarian/vegan diet is healthy for the body and healthy for the planet (meat takes way more resources/water to produce), so if nothing else, a visit to Paradise is a delicious, healthy adventure in eco-dining.

You won't be sorry if you try it - you just might find yourself craving a visit there for more reasons than one!

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Cactus Club Cafe4219B Lougheed Hwy, Burnaby
One disappointment after another
By burnabyapple of Burnaby (3 Reviews)
Submitted Saturday, December 15, 2012 - 10:46pm [Dine in]

Overpriced food, average sized portions, and inconsistent service are how I describe recent visits. My last visit there was terrible! We tried to reserve for our friends birthday, but were told that reservations were not required as Sundays are not busy. We get there and were informed of a 1hr plus wait despite being assured we could just “walk in”. Eventually, we were seated at two different tables next to each other and waited 20 minutes before our orders were taken. Our waitress from the start was inattentive given some drink orders were forgotten and one person got the wrong item. I had the creole steak, which the sides were done well, but the steak was bordering on well-done when I requested it medium (big difference). There were other issues as well. Bringing our concerns to the Manager got us little given I got an alcoholic drink wiped from my bill, while others got half off of their pop. Sadly, this is becoming typical of the service at Cactus Club whereas in the past they provided stellar food and service. Last chance to make up for other poor experiences and they failed.

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Stonegrill @ the Met4820 Kingsway, #259, Burnaby
Unbelievably dissapointing
By hbola123 of Vancouver (east) (1 Review)
Submitted Friday, December 7, 2012 - 6:32am [Dine in]

I should have written this review as soon as i left this restaurant while walking back to my car. This is by far the worst restaurant period. It should be closed.

Me and my brother were starving one day and we were at metrotown and saw that stonegrill had opened up there. I had heard great things about stonegrill (downtown). So i figured why not. Usually steak and seafood restos are suppose to have a dim lit very cozy feel. This place was very bright and it did not feel at all like a steak and seafood place.

We both ordered the lamb burger which sounded very appetizing. Our waitress brought us waters and thats it. Didnt even ask if we wanted anything else to drink. When our burgers came you could tell they were frozen and had been sitting for a while. They were disgusting. The ketchup came in those paper dixie cups that you get from McDonalds (no joke). Our waters didnt get filled until just before the bill arrived. This all occured during diner time. There were only 3 tables filled in the whole restaurant. So nobody was busy. There was no excuse for this service of this horrible food.

I am a food junkie and i know good food wen i see it. This food was not at all appetizing. I have not been back to give it a 2nd chance and probably never will.

thanks for reading.

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