When Okoman first opened I was like the majority of reviewers here, I loved it. It was my new favorite sushi restaurant in the area.
But as the time went by the quality really dwindled. The food doesn't taste as good anymore, the newly hired servers are incompetent. (You need to ask them 3 times for refills for your tea until they will listen).
Knowing this I decided to give Okoman one last chance, so i went with my friend hoping it wouldn't embarass me as much as I knew it could. Unfortunately for me, what i had assumed would happen, did in fact happen. It was worst than before. My friend ordered a Beef udon (not worth the price for the quality) In which she waited 20 minutes for. I waited, and waited while watching numerous take out orders being completed, and the people around us receiving their food. But after another 20 minutes, my food has still not come (It wasn't a very demanding order either, it was 2 tuna rolls and 2 salmon rolls) I inquired about the food, in which the waitress said "We have too many sushi orders today" in which i wish i replied (If you paid any attention to the people in your resturant, instead of the takeout orders, this wouldn't be a problem). After another frustrating 10 minutes, my friend had finished her food. I was outraged and cancelled my order, Won't be going back....
TLDR: I used to recommend this restaurant to my friends, and it makes me sad that the quality of service and food here have gone down the drain. If you like quality sushi and service, Please don't come here!!!!
Clean and bright is the first thing you notice walking into this little gem on Rumble Street (at Royal Oak). The breakfast & lunch menu has a wide selection. Delicious sandwiches for $5 !!! Beautiful artwork by local artists on the walls and music provided by a solo guitarist. This neighborhood has a few decent little eateries nearby.
Price raised but everything downgraded. Totally disappointed and now black listed
- Several ladies have to line up and wait for the chicken to come out, probably no other good food there
- Noodles like plastics
- Dumplings like rubber
- Sugar, Sugar, Sugar, everything is way too sweet
- Unfriendly and rude customers
- Worse than eating at food court
I spent $15 (before tax) on a 2-item hotplate lunch and the
ingredients were totally tasteless, even the french fries are
soaky and the garlic sauce is bland.
Quantity-wise, the amount of food they gave you is less than
the Honululu cafe nearby, but they charge 30% more.
Service wise; very minimal service, and the waitress were
mostly chit-chating with each other.
That explains why this cafe is always empty:
Expensive peices, poor food quaality, minimal quantity and
close to no service.
Learn from my mistake, avoid this place at all cost!
Just went to this place last night. It has solid sushi. The specialty sushi like the dragon roll was great. The Alaska roll was tasy. The issue: the chicken teriyaki rice bowl was only average. Ambiance was a little dull but servers were friendly and enthusiastic.a a a a a
I had read on their website that it's fine dining in the evening. When we arrived we were impressed by the architecture, but the table we were seated at had water marks. (no filled glasses on our table so must have not been wiped down). and and the TV was on. Golf courses are great to eat at for casual dining, but we were out for a special evening so I was not really impressed, and didn't help that it was overcast so the view wasn't that great either. One group of tables was joined together for a bigger group and you could see a different set of tables and chairs in half the room of a wide open expanse which didn't make sense and the carpet looked a bit ragged and a room divider was pulled across one section to keep it separate.
The food we had was beautifully presented though and the service was quite good. We had the price fixe menu and started out with salads that were delicious, mains that were so beautiful, I wanted to take a picture and yummy chocolate desserts. I'd go back to eat there on a sunny day for a casual lunch definitely, but not for dinner again.
As I think of Byrne/Fraser Foreshore area as very industrial I was surprised to find a hidden gem of a restaurant in the midst. What a beautiful building and a stunning view! First time dining here but will not be our last. Wonderful food, service and a great extensive wine list - love the VQA selection!
The pear salad was to die for, and the monstrous house burger served with both regular and yam fries was absolutely delicious. The serving staff let us know that they will be launching a new fall menu in the next couple of weeks in which we will most definitely be back to try!
The food was good. The portions were incredible, but the wait sucked. I don't know if it is worth the wait to get big portions of pasta. I am not sure if I would go back or not as I don't like waiting. I would like someone to bring me the food though. Does that count?
If you want great Japanese food at a great price, try this place! There are lots of tables for eating in and everything is clean and orderly with very pleasant staff. We have only done take-out so far, but were impressed just walking through the restaurant. The food is delicious. So far, we have only tried gyoza, bento boxes and tempura, but have not been disappointed. We have tried a number of Japanese restaurants in Burnaby and have found this to be the best food for the best price. We are definitely going back.
Real Neat location and atmosphere.... From the 1950's Looks great and has been remodeled.... Friendly and neat tables and benches like in the later years.... Nice to see them opened again... 10 am to 3 pm amd 5 pm to 9pm/....Good hours and will be open all year.... YAHOO....
I have passed by this little restaurant far too long. I have to admit that I did not expect much from this neighborhood and did not expect much of Osaka Island. I was wrong - on both points. Twice within the past month we have ordered take-out dinners, and will again! The food is fresh, nicely prepared, and tasty. We ordered Bento boxes with beef and with chicken, and were impressed with the variety and amount of food it included. The Bento box includes some tempura, and we ordered extra this time because we enjoyed the freshness and crispness of the vegetables so much last time. We are not in this for the sushi, but did enjoy the California roll that came with the meal.
The restaurant is clean, and the staff friendly and efficient. It seems to me that they offer an unusual number of authentic Japanese dishes in addition to all that sushi! They offer a 10% discount for customer pickup. They do offer delivery within their guidelines.
Went for lunch today. It's was not too busy as this restaurant has just opened. Service was good and food was good. We ordered chicken wings, cassava for appy's and I had the short ribs. My friend order the noodle soup with stew beef which looked good. The decor was good. Lots of street parking so there was no issue there. I will try again. I did not like the chicken wings as they had a very mild favour. This is not your cheap pho type of restaurant.
Nao is the boyfriend and My favorite Japanese restaurant. Also my family's favorite. Truely authentic Japanese food. Sushi and sashimi is always very fresh, tempura is very tasty and sauce just perfect. My mother loves the agedashi tofu- Truely done like it is in Japan. The service is excellent but be prepared to wait for a seat but it's worth it! Try the lobster sashimi its soo very delicious-actually don't- then theres more for us ;)
We always introduce friends to Nao and they always love it here. Brought relatives from Japan (not my idea-why would they want Japanese food in Canada-but anyways) they loved it but were disappointed the didn't have any local beer lol. I had forgotten about Nao Sushi for a bit- but I'm glad we have our new favorite.
this location is very convenient to me. I just remember i bought my breakfast in this location. It was noticed that there is only one person in the morning working by herself asian girl. That is the first time I encountered good quality of customer service, even its too early in the morning she greated me so nice and with a big smile. That made my day!.
Everytime I drive by there is a line so we decided to see what the fuss was about. We already knew it wasnt authentic and run by Koreans We waited 1/2 hr to be seated. Service was horrible- served by a young kid who knew nothing about sushi. Tempura was thick and tasteless- tempura sauce was too sickly sweet, sushi was bleh and sashimi horrible. Never again. Nuff said. There are way better places and I really don't see why people line up for this place. Try authentic Japanese food and you'll never go back
This is our go to place for comfort food. Drove Over Last night with my beautiful wife for a special night we had settled on fish and where better to have it than near the water? Great fish and salad, lots of good draft, complete full tummys. Salad was scooped out fast by both of us it was even spicy a little that really worked. We recommend it Love the fish burger with salad and so much French Fries you can't ask for more. Tap is cheap daft. Waitress is experienced but good lookin. Great place to meet with buds and put a couple back too.
Went last night for dinner at 7:00 - very busy but we were seated in 10 minutes. The service was friendly and she took our order promptly as we knew what we wanted ( we come here often) the problem was the server forgot to put our order in the computer. We waited 45 minutes before she came over to tell us - which is fine, it can happen but I would expect that when this mis-hap was discovered our dinner would be pushed to the front of the line. We watched plate after plate come out before ours, took probably 1 hour and 20 minutes to get two dinners! They took 10% off the bill. I am giving them a "pass" this time because I do love this place and normally they are really good. Looked like new servers so maybe they are learning. The food is very good though!
Had dinner tonight at this location with my family. Very good service - refills for drinks brought without asking and food brought out in a timely fashion. We all had the chicken/rib combo and it was delicious. Server was very polite and attentive and it very busy! Would definatly go back.
Wait time is worth every penny when you go to this place! I've been here 4 times with companions and it never sstops amazing me. Just today I had the steak dinner which was on special for $6 and my lady had a chicken pesto sandwich, plus wings and a coffee. When u look at the menu, you will feel like everything is on special. Food was delicious and plentyful! Service was on time and helpful. The best part of this experience was getting the bill, blows me away everytime how inexpensive a hearty meal can be! Love this place and reccomend it to everyone! Thank you x-site!
After waiting for what seemed like months for this place to open, we had high hopes for a great Vietnamese restaurant opening in the Heights.
As our usual Japanese restaurant is closed Sundays, we decided to give Brokenrice a try. We ordered two vermicelli dishes - one with lemongrass beef short ribs and the other with chicken and spring rolls, each dish was $8. The meat portions are very small compared to other Vietnamese restaurants. The chicken portion was so small that after 4 bites, the chicken was all gone. The spring rolls were not crispy and had a mushy consistency to them. The worst of the food was the lemongrass beef short ribs. They tasted sour ... almost like they were going bad. We both took two bites and spit the rest out and didn`t consume anymore. Left overs from previous nights? Or just not fresh product being made to order? Whatever it was, we will NEVER be going back to this restaurant again. There are so many Vietnamese restaurants out there that offer much better food for the same price.
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