Went to this restaurant for dimsum with my mother. Where should I start...
1) Food arrived very late - less than 50% of the food we ordered arrived at the half hour mark, and it took much longer than 1 hour for all of our food to arrive.
2) Our food was cold - there were hot pieces of food, mixed with cold pieces of food in the plates we ordered. Which made all of us suspect that leftovers were DUMPED into our plates!
3) Our server was the most horrible server / human being I have ever met - she shoved her coworker away (who was assisting us nicely) screaming "go away" in Cantonese, then proceeded to ask us what we wanted. First, she sassed my mother, who asked her VERY nicely to bring us the table cloth, yelling impatiently: "One thing at a time!". Second, when my mother added more items to our original order, she screamed in my mother's face in Cantonese (which we do not speak), then roared in horrible Mandarin telling my mother to order everything at once or else the food will arrive very late. Third, when refilling our tea - my sister was kind enough to help her lift the tea lid (which was piping hot). When she was struggling because the lid was super hot, the server SCOFFED at her, proceeded to rip the teapot lid off, then dumped the water into the teapot quickly, almost burning my sister.
I know that these dimsum places are always busy and they are not known for great service - but I am here to try to have a good time with my family while enjoying good food. This restaurant failed on every level. They cannot handle the crowd. I feel sorry for the coworkers of that horrible bullying witch who served us. I've talked to other customers from other tables - apparently she treated them horribly too. I reported her to the manager - whether she has been taken care of, that's up to him. If they keep this up, they are digging their own grave and I have no sympathy for them.
Was feeling stressed out so needed a girls night out in the middle of the week. My friend told me that she'd recently discovered a little gem of a sushi place, so we decided to check it out. What a gem it is!
I noticed right away that it was very clean and the layout was welcoming and warm. The server was friendly and we got seated right away. It did take a wee bit to get our menus and teas/waters, but it was actually fairly busy with quite a few walk-ins coming in from both doors and we were there around 6pm.
My friend warned me that the portion sizes were fairly large, but I didn't realize how large they were until they actually reached the table. There were three of us and we ordered a caterpillar roll, Osaka roll, combo #4 (a vegetarian roll combo), crunchy roll, miso, vegetable tempura, shrimp sunomono, and agedashi tofu. The agedashi wasn't advertised as spicy, but the waitress said that she'd make it spicy for me. What was also nice was realizing that they didn't charge me extra for it when I got the bill.
The food was very good. The miso, tempura, sunomono, and agedashi tofu were what one would typically expect, although I was pleasantly surprised with the portion size of the agedashi tofu. Normally for $4.50 you get four or five pieces. In this case, there must have been a dozen pieces of the average size and it was still nice and hot and crispy when it came to the table.
I think the total bill was around the $40, but we had enough to bring home for my very hungry hubby and for the next day as well.
I've since been back for take out for my sister-in-law's birthday and I will be back when I have another sushi craving. Well worth going to.
Comfortable atmosphere, nice decor, good service. Kitchen in the back of the restaurant sounds busy, phone's ringing a lot but never understood who's calling this establishment. I wasn't sure I understood it, who was calling all the time! My friends thought that perhaps the owner was calling his own phone during the evening, never saw one person of Asian influence walk in the place!
Yup, that's just about it, because the food wasn't very good. Been there, done that, had enough!
I never ate here until about 2.5 years ago when I was forced to go with some clients. Being a real pizza affionado I would never order a pie here, so i went on the advice of my friend and ordered the burger.
It was absolutely excellent! real meat that tasted like meat! I went back a few more times and every time it was a fantastic burger.
then, the damn thing is off the menu as they were "changing suppliers" due to the quality of the meat ( official explanation).
when the burger returned, I returned to the restaurant and ordered one right away....it was definitely bigger, and it was definitely different, and it was definitely horrific. Probably the best example of size without taste that ive ever experienced... a huge step backward.
Ive tried other items but this place is for the real young-uns that have no concept of great food, but are lured there by clever advertizing and nuclear based pizza. nothing really good here that would make me come back.
Wish they'd bring the real meat burger back. it was good.
Claims to be wheelchair accessible, but when we got there almost every available table was an elevated booth, which clearly wouldn't work for us.
On the menu one of the items (breakfast burrito) didn't say anything about including meat, but when it arrived there was bacon in it- definitely a bad thing for our vegetarian. For the other dishes, the portions were small and not terribly tasty.
All in all the service was mixed. The manager was really nice and even comp'd the burrito for our veg person (so nice!), but the servers were practically non-existent and disinterested.
We were in the neighbourhood and thought why not try Yans as we have never been here before. Interior is decievingly large. Lots of space between tables - big plus. Ordered 4 dim sum baskets plus a plate of pea shoots which was being proffered by a wait staff. Excellent plate of greens. Dim sum not so good. Har gow was good but the other 3 failed. Total bill before tip $28.00. I am old school and get really ticked when I get charged for Chinese tea for that reason alone I will not come back. While eating I notice signage for king crab @ $21.80/lb. Seems reasonable until you see they charge additional for 2 way, even more for 3 way, then believe it or not extra again for 4 way. For all the extra charges you might as well just get a lobster.
Hmmmmmmm...... really like(d) this place, especially with the new location. Clean, Fresh, always friendly and a good variety of dishes.
Point of fact: the food here is actually incredible (5), but my rating has come down due to my observations below.
As of late, several of us have noticed some changes as we are sensitive to MSG in our foods, and it really looks like they're starting to pile it on (likes so many other Asian restaurants). We notice it because we have reactions to it, and these reactions are unpleasant ones. Hopefully the proprietors of this fine establishment will take the time to read this and get back to what they were like just a little while ago, as i have heard this MSG complaint now from a few different ( regular ) people. If they dont, its all good as they are very busy and deservedly so, but some of us will no longer be able to enjoy what once was one of the top 3 Asian places in town.
What a deal! Had the noodle combo with soup base, choice of noodles, and 2 toppings $8.50 also includes a hot drink which was a HK style coffee. To me this is better deal than any fast food joint. And none of this combo is fried. Speaking of fried I did order the chicken wings add-on for an additional $1.75. What a bargain, you get 6 pieces per order and you are allowed 2 add-ons per combo. Service was another matter, even though I was seated in the middle of the restaurant I was invisible to all 3 servers on duty at the time, bad enough to contemplate leaving. Restaurant is open and noisy. Parking maybe a nightmare but there is a big parking lot belonging to the adjacent thrift shop. In a pinch it might be worth a gamble.
My spouse & I came & ordered a drinks each. After 15min, staff asked if we could move to another table to accommodate a larger group & we agreed, even though the other table was at the back of the café near the washrooms & we'd picked the first table as it was by the window.
The coffee was bland. The hot chocolate was really just chocolate syrup mixed with chocolate milk.
After around 40min, we hadn't finished our coffee, a staff came up & said we'd been in the café for 1 hour so we'd to leave to show "consideration" towards other guests waiting for a table. We told her that we'd only been in there for 40min & we hadn't even finished our coffee. When my spouse told her we would leave after finishing our coffee & that this would be our first & last visit to this café, the staff rudely said, "Since it's your last time at this cafe, can you please leave as soon as possible to show courtesy and consideration towards other guests?" A few minutes later, another staff came & told us we should leave to show courtesy & consideration towards other guests.
How rude of them to keep harping on "consideration" and "courtesy" and to ask us, as paying customers, to leave even though we hadn't finished our drinks!
Let me start off by saying my wife and I (and Family) have eaten DimSum hundreds of times in many restaurants and in many cities. I would add that Vancouver has some of the best Dim Sum in North America. I hear that Hong Kong is very good but I cannot compare since I have not visited it. I will tell you that you have to judge based on value for your dollar not price alone or quality alone. I also judge my Dim Sum based on 2 dishes. Har Gow and Sui Mai. We ordered 5 items. The Har Gow (shrimp dumpling) don't seem to available on the carts. You order it and it comes in maybe 7 minutes. I think Har Gow is fragile and lousy if it gets cold. Their Har Gow was moist, steaming hot, tender, creamy, large, tasty and pink. WOW!!! 5 stars!! Next we ate the Sui MAi (pork/shrimp dumpling). These came on the cart. They were large, tender and tasty. I felt the pork and shrimp were high quality. The taste was wonderful!! Again 5 Stars!!. Next we had the spare ribs. These were wonderful. Tender, meaty and flavourful. I prefer mine with more garlic but these were TASTY!!! OK 4 1/2 stars. We had the sticky rice wraps. They were Excellent. Tasty rice with great ingredients. Ample tasty ground pork, slices of chinese sausage and beans. 4.75 Stars!! Lastly we had a dish of rice with chicken. This comes with either ribs, chicken, beef or barbeque pork. It also had two large slices of delicious mushroom and two large pieces of brocoli. It had lots of tender tasty chicken pieces. If I had a criticism it would be the chicken is chopped randomly leaving some sharp carhds of chicken bone. Eat with caution. The rice was tender, loose and tasty. It was served with a sauce that I am not sure how to describe other than YUMMY!! GREAT!!
Unfortunatley we were only two so had to pass up some amazing looking dishes. Eggplant stuffed with shrimp, Deep fried shrimp stuffed wonton, shrimp wonton in a broth, etc. We will DEFINITELY go back!!
The service was fast and friendly. They refilled the tea pot twice. Two staff roamed around and took care of the little things like extra napkins, filling tea and picking up dishes.
Dim Sum for 2 with tax and large tip was $28.00. I highly recommend this place. My wife and I, grandkids, family etc. will be going back often. I believe this is an undiscovered (lousy location) gem in Coquitlam. If you want to experience solid, tasty Dim Sum by a chef who obviously is trying to serve high quality traditional food, dine here. (No I'm not Asian!!, born in Belgium!!)
A small group of us went here for dinner. Sometimes at a restaurant the service is bad and sometimes the food is bad. However, at James Street Café on this particular evening, both the food and the service were very bad. When the food arrived, I asked for extra napkins and by the time we left was still waiting for them. The food was cold and the beef was very tough. Some pieces of the meat were undercooked. Other people in our party said the meat smelled bad but I didn’t notice this myself. When the bill came the waiter insisted we must select 15 % or 20 % for the tip. Personally, I don’t think the servers or the kitchen staff deserved any tip but we gave 15 % as that was the mandatory minimum. Would not return here again. There are many nicer establishments in this city with better food and much better service.
I took a buisiness client to Vasillis last night. When I went to the front to mention I'd made a reservation the owner had to be called? The owner then directed the girls to take me to a table. While the owner was directing his staff, I wasn't acknowledged at all and he proceeded to issue commands while speaking with his mouth full, adding in another bite as I stood there (absoultely disgusting) - had I not been meeting someone I would have left just based on this. My guest arrived, we ordered an appy to share - we had about 5 minutes before our meals arrived. My roast lamb was a lamb shank - no big deal there, the rice was over cooked - it was just okay. The server however, kept trying to clear our plates away while were were clearly eating - it was odd and felt like we were being rushed out the door - however, we could clearly see they were still serving new customers. Server was friendly enough - but really unskilled - reaching over us, taking our plates away early - obviously missed basic serving rules. I won't go back - there are MUCH better places to eat at MUCH better value with MUCH better service. I am greatly confused how this place could ever have been voted Best Greek in Burnaby
First of all, this is a Korean, not a Chinese restaurant, even though the name says Tai Won Chinese Restaurant. I have only been there for lunch, so I can only comment on that. I must say have never seen a more boring menu. Every dish lists pork as the main ingredient - pork on rice, pork on noodles, pork with bean sauce, or in spicy soup. There's a total of less than 10 items, and some of them were the same, just different sizes. So choosing what to order was very easy. We decided on a large order of pork noodles in spicy soup (for 2 or 3 people, according to the menu).
The order came in an enormous bowl, indeed enough for at least 3 people. But surprise - it wasn't pork. It was seafood, which was definitely not on the menu - well, not in the Engllish part of the menu, at least. Whether it's in the Korean part, I have no idea. But anyway, we asked the waitress if she had brought the wrong item to our table. She took a look and said it's what we ordered. "The menu is wrong," she said.
We gladly accepted the substitution because we'd much rather have seafood than pork. But still, it was weird. The food itself was not anything special. It's not worth a second visit, in my opinion.
So... I've been ordering from On On for the last 10 years or so I would say. I am NOT a complainer... But with yesterdays poor service and lack of customer service, i just had to share my experience.
Crispy Noodle - Chicken Chow Mein with Vegetables
Vegetable Chop Suey.
Ordered delivery at about 6:45. Food arrived at 730 as stated. When we sat at the dinner table we noticed that the Spiced Spareribs were not fully cooked and the Chicken w/ Vegetable Chow Mein was not crispy as we had ordered.
The Chow Mein we could deal with. But serving raw Pork is a No NO!!!!
My dad called On On - Spoke to the lady who answered the call. We explained our disappointment and was told by the lady... That they are not to blame and the reason we got soft noodles is because we must have ordered the wrong item. Well ... I've always ordered the same items from them... so to make it sound like i ordered the wrong item was insulting. Fine. No cripsy noodles. Got that. But her explanation for the spareribs... There wasn't any. No acknowledgement of serving under cooked spareribs. Not even a sorry... or we'll give you a credit. Not even the option of us taking back the spareribs to have them replaced. Nothing. The lady on the phone was rude and unprofessional.
I will NOT be ordering from On On again... And this rant is just the start of my fury! I will be letting all my friends and family know NOT to dine there... Needless to say the my $30 for dinner was wasted as well as the spareribs being tossed in the trash. Could you blame me? Would you eat under cooked pork?
It has been over a year that I have been to an IHOP, my last experience I noticed there was a decline in food, but that was not why I had not returned (After all, it was a new location in Vancouver we had gone to and felt, as them being rookies, it wouldn't be fair to leave a mediocre to bad review)
Anyhow, last Saturday I came here with a friend of mine before going to the movies at Metrotown. I ordered a double cheeseburger with fries, and my friend ordered a french toast platter. Coming here in the past, my friends and I liked this place and thought the food was divine, that we would even take spoonfuls of syrup and try them (Yeah I know kinda gross, but even the syrup was to die for back then)
We tried it again while waiting for our food (well, not really too great) anyhow, my double burger came, as did my friends French Toast. they didn't put alot of fries on my plate, but when I complained, they gave me more fries (so no problems here) but the burger lacked the great taste that it used to have.....it wasn't bad or anything, but lacked that special flavour for sure.
Anyhow, when we paid for our bill the guy at the counter asked us how or food was. I was honest and said "just ok" He did mention, that burgers are not really thier specialty and it is more of a breakfast place (to which I agreed) so....he did talk me into coming back again, but this time I will only order thier pancakes, and hope they are as good as I last remembered them
I'm giving this restaurant 0/5!
I have been to Makoto a couple of times before and one thing is constant – service was VERY SLOW. But tonight was a particularly interesting evening because my family decided to celebrate my Mom’s birthday there for dinner. I thought it would be nice to surprise my mom with a cake so I called the restaurant ahead of time and asked if I can bring a cake and have it served after our meal – the lady I spoke with said it was okay. So I brought the cake to the restaurant before my parents came.
After waiting about 45 minutes for our meal, we had dinner and I asked the server if she can bring the cake out. After five minutes, the owner came to our table and asked me to go over the sushi bar, behind the counter. He yells “We are so busy here, you serve your own cake!!!” -- I was completely stunned. Then the lady server was about to put the candle on the cake and then the owner yelled at her while grabbing the candle from her hand and then told me “YOU PUT YOUR OWN CANDLE AND LIGHT IT YOURSELF!!!!!!!!!!!!” while handing me the lighter. At this point, I didn’t realize that the entire restaurant (it is a VERY SMALL restaurant) was looking at us – that includes my parents, brother, sister-in-law, fiancé and my future parents-in-law. All the guests were shocked with what just happened. I lit the candle and brought the cake over to our table – still stunned in disbelief.
I have never been disrespected and embarrassed like that my entire life.
After dinner, my fiancé did talk to the owner and told him that what he did was very unprofessional. If they did not want to serve cake, he could have said it in a more polite and respectful way. I will NEVER go back to this restaurant and will definitely tell all my family and friends about this sad story.
We tried the EBO for breakfast once; verdict was the eggs Benedict (a traditional back bacon and a novel crab cake) were very good but the accompanying “crispy breakfast potatoes” were deep-fried frozen and disappointing. The meal was expensive for breakfast as well coming in at nearly $50 with juices, a tea, and tip. But we thought we’d give it another go for dinner since we’d heard good things so we ventured out in the driving rain.
We were seated at a table for two on the wall near the middle of the restaurant; unfortunately all the window tables were booked. Candles and soft mood lighting, dark brown wood panels, and functional simple tables.....but not exactly romantic because our neighbours were a bit close for much privacy. Obviously you need to make a reservation if you want a more private table near the windows.
We ordered a tea, orange juice, a garden salad and a caesar salad for starters; both salads were lightly dressed, crispy and tasty. Wife had the seafood linguine, dark nero pasta with lots of perfectly cooked seafood in a rich and creamy, white wine and truffle sauce. She loved it. I had the 10 oz ribeye, perfectly medium rare on top of a potato puree and sautéed vegetables (some chefs love to stack food don’t they?). Delicious and leaving no room for dessert. Bill with tip was just under a c-note. Service was good with only one service glitch with the tea.
The chef(s) obviously put a lot of care into the food at EBO. No salt and pepper shakers on the tables was our first clue. Overall, we’d definitely go back again for dinner....the food was excellent.....but we’d call ahead and reserve a table near the windows.
We had our 100 day banquet for our little girl at Victory Seafood. We had been there on a couple occasions for Dim Sum, which was quite good, and reasonably priced.
A family member knows one of the managers so we thought, why not?
One of the benefits to this place is they can divide up the restaurant into many small private rooms. Great for small private events like ours.
We booked 3 tables and had our own spacious room. There was another group of 5 in the room next door, and the rest of the place was open for others for dinner.
The food in general was just ok. Not great, but not terrible either. A couple items we found a little on the salty side, like the fish and the lobster/crab dishes. The dessert (red bean soup) was overly sweet as well, which is saying a lot, because I like things very sweet.
The huge downside was the slow service from the kitchen. This was a 10 course banquet and after 5 courses, everything just stopped.... for an hour... We had one dedicated server for us who did amazingly well at refilling drinks, changing plates, etc. and even she commented the kitchen was not expecting so many people and wasn't keeping up. She went to "prod" the kitchen a few times on our behalf. Kudos to the server! Once food started coming again, it didn't take long for the rest of the meal to arrive. The meal did take nearly 3.5 hours though. Way longer than expected.
The venue is newer, but it's already showing some signs of age. The carpets need a good wash, and the washrooms... even by Chinese restaurant standards, they were disgusting. Everything else was acceptable.
Price wise, it was on par with mid-range restaurants. We got a bit of a deal since the manager was a family friend, but still we won't be returning for dinner again due to the slow food service.
Overall, good for dim sum, bad for dinner.
I’ve been to our neighborhood Cattle Café many times and left every time feeling well satisfied with the meal. Compared to the restaurant chains and fast food restaurants, it’s relatively inexpensive, a good menu variety and more filling than a burger and fries. Every time my husband and I feel like a bite to eat out, we think of the Cattle Café. Most times, the service is average, but the servers are pretty nice. They have the bubble waffles which you can have as a starter or for dessert. The curry meals are really good. My husband usually orders the noodles and you can design your own which is what makes it great. There isn’t anything “mini” on the mini hotpot combos. I always leave with leftovers unless I share. Most of the meals come with a drink and you can add a few bucks if you prefer a bubble tea or specialty cold drink.
Our neighborhood Cattle Cafe is usually filled with Asians when we dine there. We've invited our Caucasian friends to dine there and they absolutely enjoyed it. They would never have guessed what they served as the restaurant name doesn't hint at the type of food. It's good if they are requesting to go there to eat.
I came here with 2 of my friends this afternoon for some sunday morning hangover cure. I had ordered the "pho ga" because I don't eat beef. Service was pretty fast and my strawberry smoothie was good, however the soup looked fantastic when it came piping hot to our table, served with a big side of basil,lime,bean sprouts the usual fixings. I went in to take that firsst bite and wow was I ever dissappoin ted. Not that usual chicken pho flavor that I was expecting. My friends had ordered both with beef and they also said their bowls wern't as tasty as usual. The broth was plain and almost tasteless, I had to load it with basil lime and hot sauce..which made it taste better but not so "pho" like. The broth was also cloudy I had noticed as well. There is much much better pho here in Vancouver, will not come again unless they change up their pho.
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