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2.5
  • Food2.5
  • Service2.5
  • Value2.5
  • Ambiance2.5
  • Reviews20

Yan's Garden

9948 Lougheed Hwy
Burnaby, BC V3J1N3
Tel: (604) 421-8823 Order Online
  • Cuisine: Chinese, Dim sum
  • Price: $$ ($15 - $30)
  • Reservations: Accepted
  • Service: Delivery
  • A family - styled Chinese restaurant that also offers the higher end delicacies like sharks fin soup, crab and lobster. This used to be "Mei Shang" but was recently renovated along with the name change.

Reviews

Displaying 1 - 20 of 20 Reviews FoundSort: Useful | Helpful | Reviews | Date
Worth a visit
By cocoeater of vancouver (323 Reviews)
Submitted Thursday, August 28, 2008 - 2:20pm [Dine in]

Went during the week and they have some specials for $2.75. I rather not go to a place that has Dim Sum carts as I don't think it's as fresh, but no choice here. The things on the Dim Sum cart were a bit 'old' such as the Shangai dumplings and sui mai. Good thing the shrimp dumplings were made to order as well as the spring rolls. Avoid the food in the non-steaming cart as it was cold. Service was really good, quick and fast to clear plates. Overall a good dim sum for this part of Burnaby/Coquitlam. Value at about $10-11/person which is pretty good for dim sum these days.

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Dim sum lunch
By hydeeho of Burnaby (182 Reviews)
Submitted Thursday, March 21, 2013 - 5:35pm [Dine in]

We were in the neighbourhood and thought why not try Yans as we have never been here before. Interior is decievingly large. Lots of space between tables - big plus. Ordered 4 dim sum baskets plus a plate of pea shoots which was being proffered by a wait staff. Excellent plate of greens. Dim sum not so good. Har gow was good but the other 3 failed. Total bill before tip $28.00. I am old school and get really ticked when I get charged for Chinese tea for that reason alone I will not come back. While eating I notice signage for king crab @ $21.80/lb. Seems reasonable until you see they charge additional for 2 way, even more for 3 way, then believe it or not extra again for 4 way. For all the extra charges you might as well just get a lobster.

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Really big restaurant and the food is good
By Huge of Surrey (139 Reviews)
Submitted Tuesday, October 11, 2011 - 2:30pm [Dine in]

Went here for dimsum last weekend and they had a decent menu and satisfactory service. Quite busy with customers. The dimsum comes out a la cart which you get to see what you eat first. The dimsum is hot and fresh and the staff can be attentive. The price is status quo with other dimsum restaurants. Parking can be a pain if you do not come early enough. Overall impression is I would come back for dimsum when I am in the neighbourhood.

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Different look, same crappy service
By ChivalryX of Burnaby (60 Reviews)
Submitted Saturday, August 9, 2008 - 6:49pm [Dine in]

Before Yan's took over, this place was Mei Shang. Mei Shang had decent food, but bad service, a dirty restaurant, and we found odd things in our food multiple times (glass and styrofoam).

Then Yan's took over. They made the place look nicer, and hired more staff. Unfortunately they retained many of the same staff as Mei Shang. The service is just as bad as Mei Shang, if not worse.

We made a reservation for a large party of 25 people. The restaurant called 4 times to confirm, and reconfirm that we were coming. They seemed paranoid that we wouldn't show for some reason.

After quite a few months of Yan's opening, the place is beginning to look like Mei Shang again. Table clothes are thrown in shopping carts and left in the middle of the restaurant floor. The staff are very poorly trained, forgetful and have some serious attitude problems. (We asked for them to remove some dim sum plates that were piling up on our table and were ignored)

On the up side, the food is decent. Not spectacular, but edible. Unfortunately everything else is simply going to ruin this place.

We're counting the days until it changes hands again or gets shut down.

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Good Weeknight Dinner
By cherrybomb143 of Surrey, bc (218 Reviews)
Submitted Thursday, May 22, 2008 - 8:14pm [Dine in]

Had a casual dinner with my family here. They offer a wide combo selections of dishes for 2 and 4 individuals (For more than that, just order two combos) Similar to Mei Shang before, the combo includes house soup and dessert along with rice and the dishes of your choice. Prices are according to how many dishes you order. We had the black bean cod, chicken and greens, bbq duck and sweet and sour pork. Dessert was sweet soup with taro and tapioca. Dishes were all very good. For four people, the meal came to $58 incl. tips. and we had lots left over.

Also tried dim sum here when they first switched the signage to Yan's -- dim sum was good but nothing to wow about. No complaints either; but it was nice to not have to wait to get a table =)

Service was good. Ambiance isn't as nice as the higher end Chinese restaurants but they have reno'd with new walls and cielings, so points for effort.

Over all, not bad. Will probably visit regularly as my bf works in the area.

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okay for what it is
By chasiubow of North Van (675 Reviews)
Submitted Friday, November 20, 2009 - 2:48pm [Dine in]

The usual weekend dinner gang met up here for a Friday feast. The restaurant had the typical Chinese banquet joint decor, and it seemed clean enough, although I noticed the carpet was incredibly filthy.

Service was okay except when there were long absences when no server was visible. We had a variety of dishes, including beef with gai lan, salt and peppery deep fried squid, deep fried chicken, and ma po tofu. All were okay except the chicken was undercooked and so we had to send it back for a re-fry. The manager gave us a free tapioca dessert as an apology, and that was nice. The price wasn’t too bad.

There aren’t many options in the North Road Korea-town area for Chinese food, so it is a good choice if you are in the neighbourhood.

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excellent "dinner for 2"
By pete66 of coquitlam (56 Reviews)
Submitted Sunday, February 14, 2010 - 1:56pm [Dine in]

We came here last night and the place was packed around 6:00 pm. We had one of the set dinners for two which consisted of 2 deep fried prawn/scallop egg rolls, 6 prawn wontons in broth, chicken chow mein, beef chop suey and sweet n sour pork with pineapple. The food came fairly quickly and all the dishers were very tasty. It was good value for the money.

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Good for It's Value
By Average_Joe of Burnaby (3 Reviews)
Submitted Tuesday, February 2, 2010 - 4:40am [Dine in]

A regular for dim sum, last visited on Wednesday, January 27th.

FOOD: Quality is good and usually consistent. It's not high end dim sum but it's fair to say that you get good value for what you're paying. If you like shrimp/prawns, you'll like that they seem to use it a lot in their dishes.
My only complaint is that sometimes the steamed items that are sitting in the carts too long are luke-warm at best. Dim sum lovers will know that steamed items should be piping hot or it's not very good.

SERVICE: Host/hostess usually greets and seats us promptly. Orders are usually done as the servers cart the dim sum items around. Special items can be ordered from the kitchen and it's usually accurate and timely. Unless there's a wait to get it, you can usually get in and out of there easily for a quick lunch.

VALUE: Dim sum items range from $2.95 to $5.75. Most regular items are $2.95. Congees are $4.25-4.75 and provide good value for the big portion that you receive.

AMBIANCE: This restaurant went through expansion and renovations about 2 years ago. The decor is nice, not the same as higher end places like Kirin but better than some other places.

OVERALL: There's a reason why I'm a regular for lunch. Service is usually good and fast, and quality is consistent. Again, not high end or the best dim sum I've had but it's good value for what you're getting. Note that peak times at lunch usually means you have to wait for a table. It's especially busy on weekends so plan ahead if you go.

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Enjoyed the dim sum.
By 3amigos of Burnaby (33 Reviews)
Submitted Saturday, March 21, 2009 - 1:41pm [Dine in]

Did Saturday morning dim sum today (March 21) - they open at 9am, and we were inside and enjoying our first cup of tea by about 10:15am. This was our first time to this restaurant (and we were a couple, not the usual threesome). We were in the area shopping, decided to look in -- we were favourably-impressed with the warm and friendly greeting we received upon entering, liked the look of the restaurant, saw people eating, so decided 'why not' - it's friendly, looks good, and we love dim sum!! We were not disappointed.

This is the first time we have done dim sum as a couple, so it meant a bit of a strategy change to our ordering. It turned out to be fun though, and we managed to enjoy a good many (probably one too many!!) dishes, along with a couple of pots of very good tasting jasmine tea.

The basic dim sum dishes there were priced at $2.95 per each. And they did charge for the tea, at $1.30 for the two of us, and such good tea, we did not wince at that. We enjoyed several dishes we know and enjoy at other favoured Chinese restaurants -- a couple of steamed seafood dumplings, stuffed egg plant, tendon (yum!!), and spareribs, plus, one 'special' (not on the dim sum) dish (deep-fried prawn) at $4.25. We found everything much to our liking - warm, well-prepared, and tasty.

And the dining atmosphere was relaxed and friendly. We were never 'rushed' or 'pushed' to select any offering. We ate and selected at our pace, and very much-enjoyed the friendliness of the servers, and the 'host', who often dropped by our table to see how everything was going.

So all in all, a great first time experience at Yan's Garden. Good food, friendly and attentive service, and and an ambiance to relax and enjoy. Suspect there will be a return visit on the menu soon!!

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just a new phone number
By hungry_bastard of coquitlam (1 Review)
Submitted Friday, January 30, 2009 - 1:40pm [Dine in]

the number listed is wrong... here is their new phone number:

604.421.8823

Their food is good especially when you're really hungry... gets really packed during the weekends especially during lunch. sometimes it's easier for you to call ahead and order for pick-up... think of it as express lunch/dinner.

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Good value for money
By foodl0ver of coquitlam (7 Reviews)
Submitted Wednesday, November 26, 2008 - 8:31pm [Dine in]

I don't think it's fair to compare this restaurant to other chinese restaurants in richmond or near metrotown, but instead to compare Yan's garden to chinese restaurants AROUND the lougheed mall/burnaby area. My food and value ratings take this into consideration. I've been a constant customer to the three main restaurants in this area: North Garden, Mui Garden and Yan's Garden, and I can honestly say Yan's Garden is the best value for money. Let me explain why:

Yan's Garden
- Has more variety in food - their menu is extensive, and their dinner special set at night includes soup AND dessert. And unlike North Garden, their soup is not starchy/oily/unhealthy. Mui garden doesn't have dinner set specials for tables of 2-4 at night.

- They have constant specials such as 13.99 (or less, sometimes) for an ENTIRE LIVE CRAB cooked in multiple ways (your choice). This is the price per CRAB not per pound. That's dirt cheap for live crab at a fancy-ish chinese restaurant.

- They have decent Dim Sum in afternoons, though you cannot compare their price for Dim sum to the restaurants in richmond (everything in richmond is cheaper/better)

- Once they also had AN ENTIRE LIVE LOBSTER for 22.99. the lobster was huge and fresh and delicious. I pay, $35 for the exact same dish in North Garden. Mui Garden doesn't' even have lobster.

- I have to admit service could be better (because some waiters don't speak english well) but their food, 90% of the time I've been there, has come out very fast and hot. To me, fast service is more important. Also, most of the time they have been very accommodating to changes (for example, if you ask them to substitute certain items or sauces in dishes) , whilst in Mui Garden there is no room for substitution or preferences whatsoever.

- their food, overall, is less oily and salty (thus, I assume healthier) than North Garden. They also listen when you ask them to make it less oily/salty, whilst in North Garden, no matter how much I ask them to go easy on the oil, the food always comes out thick and starchy. Personally, I rather healthier food.

Dishes you should try is Beef Brisket and Daikon Hot Pot (on their dinner set menus), Deep Fried Tofu with Vegetables in Brown sauce, Lobster with cream sauce, Crab, Peking Duck wraps with lettuce are not bad too.

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Very very good Dim Sum.
By cigar06 of vancouver (12 Reviews)
Submitted Saturday, March 16, 2013 - 6:05pm [Dine in]

Let me start off by saying my wife and I (and Family) have eaten DimSum hundreds of times in many restaurants and in many cities. I would add that Vancouver has some of the best Dim Sum in North America. I hear that Hong Kong is very good but I cannot compare since I have not visited it. I will tell you that you have to judge based on value for your dollar not price alone or quality alone. I also judge my Dim Sum based on 2 dishes. Har Gow and Sui Mai. We ordered 5 items. The Har Gow (shrimp dumpling) don't seem to available on the carts. You order it and it comes in maybe 7 minutes. I think Har Gow is fragile and lousy if it gets cold. Their Har Gow was moist, steaming hot, tender, creamy, large, tasty and pink. WOW!!! 5 stars!! Next we ate the Sui MAi (pork/shrimp dumpling). These came on the cart. They were large, tender and tasty. I felt the pork and shrimp were high quality. The taste was wonderful!! Again 5 Stars!!. Next we had the spare ribs. These were wonderful. Tender, meaty and flavourful. I prefer mine with more garlic but these were TASTY!!! OK 4 1/2 stars. We had the sticky rice wraps. They were Excellent. Tasty rice with great ingredients. Ample tasty ground pork, slices of chinese sausage and beans. 4.75 Stars!! Lastly we had a dish of rice with chicken. This comes with either ribs, chicken, beef or barbeque pork. It also had two large slices of delicious mushroom and two large pieces of brocoli. It had lots of tender tasty chicken pieces. If I had a criticism it would be the chicken is chopped randomly leaving some sharp carhds of chicken bone. Eat with caution. The rice was tender, loose and tasty. It was served with a sauce that I am not sure how to describe other than YUMMY!! GREAT!!

Unfortunatley we were only two so had to pass up some amazing looking dishes. Eggplant stuffed with shrimp, Deep fried shrimp stuffed wonton, shrimp wonton in a broth, etc. We will DEFINITELY go back!!

The service was fast and friendly. They refilled the tea pot twice. Two staff roamed around and took care of the little things like extra napkins, filling tea and picking up dishes.

Dim Sum for 2 with tax and large tip was $28.00. I highly recommend this place. My wife and I, grandkids, family etc. will be going back often. I believe this is an undiscovered (lousy location) gem in Coquitlam. If you want to experience solid, tasty Dim Sum by a chef who obviously is trying to serve high quality traditional food, dine here. (No I'm not Asian!!, born in Belgium!!)

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don't take the awful table for 2 in the back
By pete1913 of Vancouver (12 Reviews)
Submitted Monday, February 13, 2012 - 10:21am [Dine in]

we had dim sum this weekend and were seated in the other room where there was a small table right by the washrooms. It was busy so we didn't mind at first. But after a few minutes the waitress was loading and unloading spoons, bowls, plates, utensils which made a huge racket if you are seated right beside/in front of her station. So every few minutes or so you could hear this clankering sound of everything being sorted and taken from here to there and there to here to prepare new tables.. I could handle it at first but when its every 3 minutes and super loud since she was handling all the spoons, bowls literally 2 inches behind you, it was hard on the ears and very distracting to enjoy a decent lunch. I wonder why management would even consider putting a table so close to that station? Probably to make a bit more money?

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You can certainly better dim sum places elsewhere!
By hibiscus of Burnaby (3 Reviews)
Submitted Sunday, December 1, 2013 - 12:30am [Dine in]

We came across an ad on this restaurant on a coupon book "Money Saver" sent to our house. There was a color ad of the restaurant with 2 little cut-out coupons. One of the coupons says $5 off dimsum with purchase of $25. We thought we should give it a try and I cut out the entire ad from the coupon book.
We ordered some dim sum dishes and it's ok, nothing fantastic but the waitresses were very aggressive. When we asked them about a certain dim sum dish, they would just take it out of the cart and place it on our table and immediately note on the order card. When we told them that we decided not to have that, they will immediately push us to try it saying that it's very good. We gave in and decide to try it. Little did we know, all the waitresses does this! We felt uncomfortable and told them to take it away when they try to be too pushy and they don't like it! You can basically see their reaction when you refused them.
When it's time to pay, we took out the coupon to get the discount. You wouldn't believe this, they told us that the coupon is not valid! It's a scam!! We were totally shocked and asked them how can it be possible!? Eventhough we show them the entire ad, the manager still insist that it's a scam. We couldn't believe it, our total bill was $57 before tips and they couldn't even give us a $5 discount and claim that it's a scam???? Who in the world would pay for an ad and scam them!
Don't come here unless you want to get your pressure up!! With pushy waitresses and a dishonest manager/boss who doesn't honour their own advertisement, forget it, there are better places for dimsum with more reasonable prices!

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mother's day massacre!
By neth of burnaby (1 Review)
Submitted Sunday, May 10, 2009 - 9:46pm [Dine in]

My family decided to give this restaurant another try (had dinner here chinese new year but that was a poor experience).

We called and made reservations and knew it would be busy for mother's day. When we got to the restaurant, we were informed that we couldn't order off of the regular menu but instead had to pick from 4 set menus with prices ranging from $188 to $368. We settled on a $220 set menu for 8 people.

Within 5 minutes of ordering, a cascade of dishes came one after another without time to even finish our first dish. We were served 5 dishes in less than 10 minutes! We knew that because it was mother's day that it would be busy but this was ridiculous. We asked them to slow the service down as all of the food would be cold before we could even enjoy it. It didn't matter as the next 4 dishes came within the next 10 minutes! This would be the fastest chinese dinner ever.

As well, for some strange reason, the crab and lobster dish was the last dish served that wasn't dessert. This leads me to believe that they forgot about it because they wouldn't have brought it if we didn't ask where it was. This special mother's day menu was to include 3 fish dishes (lingcod). The first was a soup with vegetables and mostly fish bones (eww). The second was lingcod fins over tofu with a black bean sauce. Fins....mmmm not! Where is the quality in serving parts of the fish that should be used for fish stock. We were expecting the filet that is usually served at most chinese restaurants when cooked this style.

For dessert, they tried to serve us red bean soup when we were supposed to get baked tapioca pudding. They told us after questioning this that we were right and they would get us the pudding. After 30 minutes waiting, we finally got the tapioca pudding. It was overcooked (dry) and lukewarm which I assume is because they overcooked it and couldn't even serve it to us hot.

Of the 10 dishes of the night, only the 2 pounds of fresh prawns, the lobster and crab, and the fried rice were of average quality. Certainly not worth $250 including tax.

The servers, although friendly enough were not efficient or knew what they were doing. They tried to serve us the wrong dishes and give us the wrong leftovers from other tables.

On the whole, I will not be going back. If you like eating bland, oily, lukewarm food of inferior quality, then this is the place for you!

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Worst take-out experience EVER!
By mlcarter of Coquitlam, BC (1 Review)
Submitted Wednesday, May 6, 2009 - 8:54pm [Dine in]

My husband and I made a take-out order at 5:00 pm. Finally after calling numerous times our food made it to us 2 1/2 hours later and it was the WORST chinese food I have ever tasted. Will not be going back and I definately do not recommend this restaurant for any one looking for fast/friendly service or decent chinese.

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Take-out review
By stephanepj of Lougheed Mall, Burnaby (5 Reviews)
Submitted Monday, November 24, 2008 - 1:31pm [Dine in]

After a year of moving next door we finally got take-out menus and ordered 3 items last night: Scallop/Shrimp Wontons, General Tso's Chicken, and Lemon Chicken. They said it would be 30-45 minutes so I asked that they call me when it's ready. I got a call 10 minutes later.

Arrived and people were running all over the place, I couldn't really tell where to go, nobody greeted me. Found my way to the bar which also has the cash register. Someone noticed me and I pointed at the take-out bags waiting. Took a minute to get things sorted but overall the transaction smoothly.

Now on to the food. The wontons were just 'ok', we've had much better elesewhere. The General's chicken was not in the least bit spicy as advertised (and normally expected) and the entire texture/consistency of the chicken was the same: mushy. The lemon chicken was way over-battered and quite greasy. The lemon sauce (in separate container so as not to dry out the dish) was not very good.

We were quite disappointed as this place is literally steps from our home.

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Okay food, crappy service
By teyuwang of Coquitlam (2 Reviews)
Submitted Tuesday, June 17, 2008 - 1:01am [Dine in]

Maybe my family visited at a rush hour, but the service was BAD.

First off, we found unknown metal strip in the soup. The manager did come out to resolve the situation by offering a new soup or cancelation of the order. However, he did not offer any apology. It was sort of like, "okay, there's a metal strip... so would you like another soup or just cancel your order?"

Secondly, after our bowls (filled with the soup contaminated by the metal strip) were taken away. They did not replace our bowls. We asked for bowls, but the waitress sort of just turned around forget everything. My sister had to go find more bowls herself.

Furthermore, some waitress just came to our table and decided to move our dishes around and rearranged our table WITHOUT ASKING. My sisters and I thought that was kind of rude.

And later, when we asked for water, the response we got was "I am busy, ask someone else to do it."... Whoa, that got to be the line of the night. A waitress telling you that she's too busy to get you some water! Where else do you get that?

There are more similar incidents that I am just too lazy to mention... in conclusion, AN OKAY RESTAURANT WITH OKAY FOOD AND CRAPPY SERVICE.

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cheap crab and lobster
By jellybelly of Mount Pleasant, Vancouver (19 Reviews)
Submitted Monday, December 29, 2008 - 5:13pm [Dine in]

Went there for family dinner. Service was decent, but I think they need more wait staff especially when busy. We ordered crabs and lobster done three ways...it was messy eating but well worth it. They only cost about $12.00 each which is a bargain. The spicy dishes had enough spiciness. It wasn't overly greasy or salty, and didn't detect any MSG. Big portions. Will go back if I'm in the Lougheed area.

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My Worst Experience at a Chinese Restaurant!
By fish_man of Burnaby (1 Review)
Submitted Friday, June 18, 2010 - 6:20pm [Dine in]

First of all, never gave a restaurant review, ever before. This following experience was so horrible that I felt that I just had to let others know about this place.

Had lunch with my girlfriend at Yan's Garden today at about 3:30pm. Dim Sum, according to the restaurant, is available virtually anytime of the day. We went during a time that is typically slow, during a weekday. This was to take advantage of a quiet meal in an asian restaurant. There were two other tables with patrons. All three tables were being neglected, to say it mildly. NO ONE came to take our order, I had to flag someone down to take my order. Even then, it seemed that I was inconveniencing them, WOW. NO ONE came to refill our empty tea pot. NO ONE seemed to care about any of us!

So after fifteen minutes or so, our first two dishes came out. One was the deep fried squid and the other was your standard Chinese broccoli (Gai Lan) with Oyster sauce. Both very standard dishes at a Chinese restaurant. About a third into our dish of Gai Lan, we found bits of chicken and steamed rice buried in between the vegetable, unbelievable!!!!! Looked like re-cycled food from another customer to me, unbelievable!!!!!

I finally was able to flag down someone, the General Manager, ironically. I pointed this out to him and he barely and I mean barely acknowledged that there was an issue, unbelievable!!!!!

Another 25 minutes go by. I find out that there is a glitch in their computer system, so our food was not registered and not even prepared. After 40 minutes of waiting, we had enough. I had to go to the bar area to pay for the one dish (squid) that we actually ate. After expressing my displeasure, the fat asian guy with the glasses asked me why I was so upset, unbelievable!!!!!

As a CBC (Chinese Born Canadian), I am embarrassed and ashamed of these clowns operating what is known as Yan's Garden, unbelievable!!!!!!

The choice is really up to you whether you want to visit this joke of a restaurant, but it is your choice.

I hope this restaurant ends up shutting down, so that someone else with better food and better service can serve the type of food that is expected for a place like this.

This place is an absolute JOKE.

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