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2.5
  • Food2.5
  • Service2.5
  • Value2.5
  • Ambiance2
  • Reviews22

White Spot

4129 Lougheed Highway
Burnaby, BC V5C3Y6
Tel: (604) 299-4423
  • Cuisine: Canadian, Family
  • Price: $$ ($15 - $30)
  • Reservations: Accepted
  • Service: Takeout
  • Meals: Breakfast, Lunch, Dinner, All day breakfast
  • Features: Patio, Wifi
  • Hours: Mon - Thu: 6:30AM - 11PM, Fri: 6:30AM - 12AM, Sat: 6:30AM - 11PM, Sun: Closed
  • White Spot located on Lougheed and Gilmore. With over 60 locations in British Columbia and Alberta, White Spot has been serving unique, freshly prepared dishes in a contemporary, casual atmosphere for over 75 years.

Reviews

Displaying 1 - 20 of 22 Reviews FoundSort: Useful | Helpful | Reviews | Date
Better experience at a Whitepsot than I've had in a long time
By princessgaga of burnaby B.C. (120 Reviews)
Submitted Friday, July 20, 2012 - 7:28pm [Dine in]

We were going to go to Milestones on Lougheed Hwy for lunch only to find it DEMOLISHED! So we took the grandma and gramps to Whitepspot on Kingways. I am not a Whitespot fan in any way.

Restaurant was less than half full on a Friday at lunch. Is that a good sign? You used to have to wait at Whitespots. Waiter was young, inexperienced and a little odd.

We ordered one grilled cheese pirate pak - sandwich ok fries cold and hard, ice cream ok, juice fine. One, breakfast entree which was deemed alright and a strawberry pie which was not cooked(the berries) glazed and had no custard - very BORING. One order of fish and chips which was very good but very greasy - the fries again were not good. The salmon burger was the best salmon burger I have ever had anywhere, very dilly and lemony, with a BIG salmon fillet. Again the fries not so good. Coleslaw was subpar today.

All in all , it was better than some of my previous visit and better value than places like the Keg, Earls, Milestones etc. It seems like the chain is trying, but please lose those nasty fries, they are terrible.

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Good food; service could be better
By applepie of Burnaby (129 Reviews)
Submitted Sunday, August 19, 2007 - 6:15pm [Dine in]

The place was quite busy but waiting didn't take as long as expected. We ordered a chicken cashew red grape salad, a fish and chips and a burger. The food was tasty, although the salad could use a bit more dressing. Service was not as prompt as we would have liked, but overall, an enjoyable lunch.

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I like the renos
By epicurious of Burnaby, BC (507 Reviews)
Submitted Saturday, April 21, 2007 - 1:10am [Dine in]

I came here for dinner on Wednesday night and didn't enjoy my dinner like I normally do here. I didn't like how they have their "chef chuck" adverts everywhere. For "Feenie-inspired" dishes, they were not even close to delicious - major disappointment.

Girlfriend L ordered the special salad - grilled miso chicken and papaya salad. She gave it a "meh". Girlfriend K ordered their commercial-famous spicy orange beef stirfry. Major disappointment. The sauce tasted of food court quality hot sauce, the dish was small and noodles were undercooked. Didn't taste very good. I ordered their veggie burger. The best part of my meal was the coleslaw....and the fries. The veggie patty was weird. I couldn't tell what it was made with and it was kinda squishy. Not much flavour either.

Service was nothing to write home about. The restaurant was pretty empty and we still had to wait quite a while for our meals. No smiles from any of the servers either. The kitchen mistakened two salad orders for one, and after dropping one off at our table, the other waitress shouted out for another "rush" one because they forgot it. Not something you would want the person who ordered it to hear.

The renos are a nice change to the dated decor a few months back. But I guess that's where the increased menu prices helps out.

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What once was..
By Bonka of Vancouver (464 Reviews)
Submitted Friday, September 10, 2010 - 4:30pm [Dine in]

I figured it was worth another try at another WS location which brought us here. Like every location the decor cater to the conservative and these days it seems to look more dated. A unusually upbeat hostess brought us to our booth.

Our food had it's good and bad, mostly the latter. My gf's mushroom burger was far better than ones we've had at other locations with an unusually larger patty which we haven't seen in ages. Her fries however were awful. Have you ever had a cold boiled potato? That's what she received and those remained untouched. My chicken alfredo came with ultra dry pieces of chicken on top of a gloppy, lackluster pasta with not enough of the bland sauce. The garlic wedge on the side was similar to the packaged frozen stuff at the grocery store. We hoped dessert would fair better with our apple crumble. It came underheated making the normally crunchy topping resemble more like stovetop oatmeal.

Service was disjointed with our server but he showed up enough to refill drinks and checkup.

I was disappointed as it was what I had expected but your mileage may vary.

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A Typical White Spot
By A Fatty of North Burnaby, BC (75 Reviews)
Submitted Sunday, April 25, 2010 - 10:00pm [Dine in]

The food is always very consistent, and nothing bad has happened really. Personally, my favourite are the chicken strips. The service isn't especially good, but enough for me not to complain. The entrees available do not have good value. The view from the window seat is a road with cars, just like anywhere else. Nothing special.

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FIX THE AIR CON!!!
By itadakimasu of Vancouver (101 Reviews)
Submitted Friday, July 31, 2009 - 9:41am [Dine in]

We usually eat in the car to experience that unique Vancouver tradition. The car hop servers are always efficient and friendly. But yesterday we decided to eat inside due to the 33C weather. mistake. Their air conditioner was non-existent. Even the waitress said "it sucks". So there we are, sweating it out. And to top it off, the Veronica Chicken Salad was poor; limp brownish lettuce with a gross dressing. I ate less than half of it. The rest of our meals were usual White Spot quality, which isn't saying much.
They need to renovate this location and install beefier air cons. Also go back to the old menu of the 1970's (Clubhouse, BLT or Shrimp sandwich, Chicken' Pickin', etc.) Leave the fancy fusion and Asian dishes to the experts.

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Not good as it used to be
By cyberspace of vancouver (88 Reviews)
Submitted Sunday, January 16, 2011 - 1:40pm [Dine in]

Went to White spot for burgers and it was not as good as it used to be. The service was very average and food was ok. I did not enjoy my burger as much. They did not have any hot sauce which kind of surpised me. I noticed that they do not have any chicken wings as appy. I think there are better places to go for burgers

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Burnaby icon
By lesmark of burnaby (72 Reviews)
Submitted Sunday, November 12, 2006 - 12:10am [Dine in]

This White Spot location has been around for years. I remember coming to this White Spot as a kid with my parents and ordering the pirate pack!

The service, food, quality has always been consistent and the location is so central too! (Right by Boundary and Lougheed Hwy).

As far as food goes it is the typical White Spot fare. I do remember a time when I was in college and coming in for a value lunch including drink, entree, desert for about $14! Ah, those were the days...!

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Not Bad for White Spot!
By moussy of Vancouver (60 Reviews)
Submitted Sunday, July 30, 2006 - 2:37am [Dine in]

I havent been to White Spot....for like 5 years.

But when I entered their restaurant, a lot has changed.
They look more classy, and since their menus have expanded, the food choices aren't too bad.

I had the Veggie burger and my friend had the mediterranean chicken salad. Veggie burger was delicious! The fries were a bit cold at first, but the next bottomless batch was hot and crispy. The salad was pretty good too, but I thought there was a bit too much dressing.

Dessert was apple fritter. Pretty good as well.
Service was good, and they were attentive and informative. I was pretty happy.

Very good for White Spot. I'll come back and visit the other locations.

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$10 for breakfast??!!
By k-dawg73 of Burnaby (67 Reviews)
Submitted Friday, March 5, 2010 - 4:35pm [Dine in]

Came here for lunch last week with a co-worker and felt like having breakfast for lunch. White Spot used to be my go-to place for a great breakfast that was reasonably priced...not anymore.

I tend to agree with other reviewers about the ambience of this particular White Spot (which has been at that location for as long as I have been living in Burnaby, nearly 30 years). The layout is terrible and is quite small and cramped in there with not that much seating. The interior has been remodelled, but this location need to be bulldozed and a new building put up in its place.

I ordered what I always order there, Nat's Hearty Breakfast. I had asked to see if i could have pancakes instead of toast, but our server informed me that the kitchen had used up all the pancake batter for breakfast, so sourdough toast it was for me. Kudos to the server for making a last minute sub for me for all sausage, instead of sausage and bacon. The food tasted good and my eggs were overeasy as I had asked. The sausage at White Spot is really good, they don't cheap out on the breakfast meats obviously.

Our server was okay, she took our drink and food orders at the same time and did the obligatory check up after we got our meals. Nothing really to complain about there.

As for value, I was pretty shocked to see that this breakfast is nearly $10 now. It's just 2 eggs, 2 bacon, 2 sausage, hashbrown and toast. You can get that type of meal at other smaller diners for about 1/2 the price. I think I had the same breakfast last year and it was just under $8, so I am not sure what is the deal with the large price increase. Fortunately for me, my co-worker bought me lunch, so I wasn't the one paying.

Overall, I still like White Spot in general and would continue to give them my business. I just wish they would go back to what they did best, burgers and breakfast and stop trying to be all hoy-paloy with their new menu and waste money on those annoying ads with Chuck Currie et al.

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Try the CBC
By dessertfan of Burnaby (16 Reviews)
Submitted Friday, September 5, 2008 - 3:24pm [Dine in]

I am stunned to see some of the poor reviews for this White Spot as I've been eating at WS every few months for years, and find this to be one of the better locations. My favorites are the Veggie Burger and the CBC (chicken, broccoli and cheese). These are established menu items - White Spot will always be a "comfort food" restaurant to me, and I have fond memories of Pirate Packs from my childhood. Anyway, the CBC is a delicious meal of chicken and broccoli in a creamy curry cheese sauce. Mmmmm. When I order the burger, the fries are always crisp. The wait staff at this location have mostly worked there for years. Yes it's a small restaurant so you may have to wait, but for me it's worth the wait. My husband likes some of the new menu items like the naan appetizer and the seasonal stir-fries.

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Smaller Portions, Ok Service.
By Goodwrench of North Vancouver (40 Reviews)
Submitted Friday, October 2, 2009 - 4:04pm [Dine in]

This White Spot is alright... Just alright. I came in with 2 other friends. I already knew the deal when we sat down for about 10 minutes before anyone brought us water. I saw several Servers walk by. I was guess because it was about 9pm, and, everyone was getting ready to leave home for the day. So our Server comes, doesn't show up with water mind you, but, shows up to take our drink order, and, ask's "Are you guys ready to order yet?". Well, to me, it just says she was waiting before serving us so that she wouldn't have to bother making the trip twice... Guess she was busy talking to her friend. Anyways, food came quickly, and was pretty good. We were served our food by a new Server, no idea what happened to the last one. They forgot to bring my friend his Dessert. The Fry Refill was pretty sad(Not even half a plate). My friend ordered the Western Plate(extra side of Ceasar and Onion Rings). There were only 3 onion rings extra, they crammed it all on his main dish. Usually, I get much more than 3 onion rings(at Kingsway atleast). The 2nd Server was much better, she brought us utensils and was prompt with the drink refills. I'll be back there, But, I note their cheap with the food.

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Seriously cunning.
By matchalatte of San Fran, CA (34 Reviews)
Submitted Wednesday, April 30, 2008 - 4:40pm [Dine in]

I know that White Spot is not a "posh" place compared to, say, Feenie's or Monks, but because they're considered a longtime favourite diner, I expect a bit more hospitality and customer service than in a low-grade fast food joint.

Unlike in other White Spots I've been to, the servers here took the burger -- pun intended -- as far as inconsiderateness is concerned. Yesterday, my friend and I had dinner there, and I ordered a veggie burger with fries. I didn't finish all of it, so I asked for a box. The server asked if I wanted to pack it up, or if I wanted her to pack it up. I politely asked her to pack the rest of the burger and fries for me. She agreed, took the plate, and didn't return for at least 15 minutes. It was not that busy in the restaurant, so we were wondering what was taking so long.

She finally returned, but with only the check. When I reminded her of the packed food, she remembered, and went back to the kitchen. Then she disappeared!

10 or so minutes later, some other server came up to our table. She told us that the other server didn't realize I wanted the food packed (are you serious??). This lady was polite, but I couldn't believe what she told me: they threw my food away because "it didn't look like much".

Riiiight...half a burger and a pile of fries "doesn't look like much"...I won't even get into how restaurants are notorious for wasting food.

Anyway, blithely unaware of my disappointment, this lady offered some "free fries". I took the offer, but I really shouldn't have. When I came home and opened the bag, there were less fries than what I had left on my plate!! It was simply unforgiveable.

Their incompetence was really maddening, and I vow never to come back to this location.

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Rub a dub - lousy grub!!!
By rp07 of Burnaby (28 Reviews)
Submitted Monday, August 18, 2008 - 11:35am [Dine in]

Once this eatery changed its infamous "chicken" logo, the food went down the tank!

The new "Red Seal Chefs" have got to be fired! Your ads on TV are a stark reminder of how drab the experience is going to be while dining at the Newly-priced White Spot!

The service is terrible! What happened to the counter bar? Where is the family atmosphere? Where is the quality of the burger with triple-o sauce? Where is the affordability?

It's all been replaced with longer wait times, useless service, cattle-run seating, longer food preparation, dirty washrooms, oh... and better yet, higher prices!

Could I order a Pirates Pack too?

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Worst White Spot. Ever
By G-Shumway of Langley (19 Reviews)
Submitted Friday, July 17, 2009 - 9:47pm [Dine in]

My White Spot experiences vary according to location, and usually I am happy with what they have to offer. This was, by far, the worst Spot experience. While the servers were friendly, it took a very long time to get our food, and we only ordered burgers. My meal was decent, but my companion was very disappointed; over $10 for a plain burger that doesn't even come with lettuce and tomato?

The main reason for our visit was the summer blueberry pie. It took about 15 minutes for the pie to arrive and it was definitely NOT worth the wait. The presentation left us under-whelmed: the crust was broken in several places and it looked like a few pieces were missing, the blueberries were mostly flavorless and the "whipped cream" tasted like lard and was splatted onto the plate.

The restaurant itself desperately needs a makeover, as well as a new air conditioner; it was terribly hot and hard keep an appetite while sweating into the vinyl seating. I don't know how this location has stayed in business for so long. Skip it altogether and maybe someone will take a hint.

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i love the burgers
By dillydog of Vancouver (12 Reviews)
Submitted Sunday, August 17, 2008 - 11:10am [Dine in]

i go to white spot every once and a while and i always order the BC burger or legendary burger. the other food at white spot is okay. i really love there burgers but sometimes the meat can be a little dry. white spot is a good casual place to go to. if you are looking for a good burger but you don't want to go to some fast food restaurant or some fancy restaurant, go to white spot. if you go there i recommend the BC burger or the legendary burger.

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Way overprized for its low food quality
By Andi710 of Kitsilano, Vancouver (34 Reviews)
Submitted Wednesday, May 13, 2009 - 6:03pm [Dine in]

I went there with my son, who was craving for a burger on the way home from daycare at SFU. I generally like to go to a diner from time to time, but this one got removed from my list of alternatives.

My son had the kids beef burger and I chose the advertised 'Italian' pasta with beef from the otherwise pretty boring menu.

My son's burger was OK, but nothing special at all. I helped him out in the end, as the plate was much to big for him - and I was still hungry, because the pasta was not edible. It is right that European cuisine usually is more spicy than the bland stuff that you get at your regular burger place, and that black pepper is a treat for almost every dish in Italy. But it does not mean that the ONLY spice is black pepper and you use half a kilo in a single dish! It was just disgusting.

The only nice part of my dinner was the wine, which was a South African Sauvignon blanc. (Obikwa).

And for all of this we paid over $30 - this will not be repeated.

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There are better White Spot
By KickAssDude of Vancouver (29 Reviews)
Submitted Wednesday, January 2, 2008 - 8:20pm [Dine in]

There are better White Spot but this is not one. We have ordered their famous triple-O burger which they forgot the triple-O sauce. Also a fish and chips which the fish seems a bit burnt. Pasta was a bit under-cooked chewy. The service is acceptable, came take our drink order and food order afterwards, a coffee refill and the bill. No, she did not serve our food, somebody did it for her which he was a bit more polite and attentive. I would not return if I don't have to.

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Turn down the AC people!!!
By foodspeakstome of New Westminster, BC (16 Reviews)
Submitted Thursday, January 20, 2011 - 1:36pm [Dine in]

I've eaten here a couple of times the last couple of years. As with most White Spots, the food is relatively consistent...hit or miss.

Every time I go into this place, it's like walking into a meat locker....It's January and the AC was pumping like it was the hottest day of the year. The decor is also very old in comparison to some of the other White Spots. It definitely needs a little bit of a pick me up. Their toilets in their women's washroom are practically on the floor. I haven't had to sit that low since I was in a desk at grade school!

I ordered the veggie burger with cheese (it came with ranch dressing, tomato, lettuce & relish) with the side salad. Hubby had the chicken fingers with a side salad. We both had cran & soda to drink.

Our waitress came by on a regular basis to check on our drinks which was a plus. The food arrived hot and in a timely fashion, which was good because they were very busy (pretty much all the tables were full for dinner). Hubby's chicken fingers promptly got cold to the touch because of the AC blowing on them, but were crispy and hot in the middle. My veggie burger was ok to poor. It definitly didn't taste like it had been grilled. More microwaved & thrown in a bun. There was WAY too much ranch sauce on it. Once I scraped some of it off, it was alright. The side salads were fresh & crisp, but their house vinaigrette had ZERO flavor.

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White Spot in Lougheed Definitely Does not Hit the Spot!
By Satirical of Vancouver (12 Reviews)
Submitted Friday, May 15, 2009 - 10:10pm [Dine in]

Summary: White Spot is generally very inconsistent! You never know how the food will turn out or what the service will be like. Every visit, it's different, if not, then just marginally similar. This time around, I took a gamble, and was frankly a little dissapointed.

Food: The food itself was alright. It was decent. I had the fettucini alfredo because I love pasta, especially fettucini alfredo. The fettucini was a little dry. There just wasn't enough sauce. While, traditional pasta is not supposed to have overflowing amounts of sauce--this is true--the amount of sauce should be sufficient enough to enhance the flavour of the pasta. What I ate was slightly bland and the portions were incredibly small.

Service: the service was alright, for the most part. I wasn't expecting much. The greeter seemed like she had something on her mind and wasn't all that friendly. The waiter was nice though. The food was delivered to us rather quickly. The waiter checked up on us to see how we were doing. Standard procedure in White Spots.

Value: basically a rip off. If I have to pay almost 12 dollars for fettucini alfredo, I expect there to be more than what I was given. The amount of noodles given was so skimpy. The garlic bread was alright, but that hardly justifies the pasta which wasn't even that good anyways. I could have gone to Old Spaghetti Factory and pay the same amount and get better quality fettucini alredo probably with some chicken too + ice cream and soup.

Ambiance: Typical White Spot. Nothing fancy or horrendous. But could do with a renovation. The seats were comfy, but nothing was truly spectacular.

Overall, not reccomended. If you crave White Spot, go to its other locations, namely the one in Richmond Centre.

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