Sushi Town specializes in BBQ and specialty rolls.
“Eat it and get out!”
I hope to be very fair in this review. I used to be a frequent customer of sushi town's because it was cheap and relatively fast. However, I will stop going to sushi town all together because of their poor customer service. This is terrible service, the worst I have ever experienced. I arrived in the restaurant and was seated immediately. Great... My friend shortly joined me and we chatted a bit until we ordered. I ordered first 1 item and then my friend order 4 items. The waiter (a guy, black rhinestone earring, left ear) said, "that's all?" We concurred and he went to place our order. we then waited for a very short time as my friend began to receive his orders one after the other. Shortly after he received his 3 of 4 items, another table of 2 was seated beside us. We continued to chat as I became increasing concerned about my order. Our waiter then started to drop off food to the table beside ours. When he turned around I asked him, "where's my food...?" He replied, "... Oh shit..." So he said he'd get my order out immediately. More time past and from my friends order to the waiter forgetting my order to serving my order was a total of 40 minutes. As my food was dropped off to me, I told the waiter who dropped my food off, that I wanted something on my friend's meal comped because I'd been waiting so long for my food. My waiter (earring guy) came to discuss the matter. I told him that I worked in the food industry and that 1. it was his fault that he forgot my order. And so he claims that I never ordered. This is false because both my friend and I remember that I ordered first having not needing a menu (ergo, I used to be a regular). 2., When I asked him about my order, he replied, "... Oh shit..." If that not being proof enough, he then claimed that both him and I were in the wrong because when he had asked us both once our order was taken, "that's it?" and that we agreed, that he thought I was not eating anything. The dingbat he is! When in actuality, we were confirming that he understood both my friend and my order. So I then told him that I was not going to accept my order unless he comped something off my friend's bill. Becoming increasingly frustrated. He then kept saying, you ordered it, if you aren't going to eat it, you're still going to pay for it because you ordered it. We then both explained that my order had taken much too long and that this was unacceptable being upwards of 40 minutes long. He said that he would personally pay for one of the items and this is my favorite part. "Eat your food and get out!" I left my food and decided if that's the way he's going to be, I'm not going to pay for it. So I left my food and my friend went to pay. Unfortunately, the Waiter (earring guy) still charged us for my order. Needless to say, we did not tip, and we left quite upset. I work in the restaurant industry (and I mentioned previously) and you're an idiot to not think that the customer is always right. If we mess up an order and even when we don't mess up an order, we make the customer happy. Always. What the waiter (earring guy) did comp "from his own pocket" was my friend's half order of salmon sashimi (priced at $5ish). Your service is quite terrible Sushi Town. I live a no more than a 5 minute walk from Sushi Town but I will never go back.
Sushi Town, among a bunch of it's competitors (Sushi Garden, Sushi Nanaimo, Sushi California, Sushiholic, etc.), is a Korean run Japanese restaurant. There's really not much to say about these place except they serve possibly the most awesome/amazing sushi in town. Fairly big rolls + ridiculously cheap/affordable prices = bang for your buck. Today, we will be reviewing Sushi Town's location in Burnaby, on Hastings Street.
Mangodise Roll - $4.95 (7/7)
If you're a fan of California Roll's, you will be a fan of this. It's essentially a California Roll with Ebi on top, topped off with some special yellow coloured Japanese mayo. We'll take this over the regular California Roll any day. Soya sauce? Who needs that! You can eat this roll as is, as it is packed with so many delicious flavours.
Awesome Roll - $6.95 (6/7)
Unlike Sushi Nanaimo (who gives you an option to substitute the bonito flakes for the yam chips) and Sushiholic, this Awesome Roll comes topped with bonito flakes. Again, the Awesome Roll is like your basic California Roll but with masago on the inside. Outside comes with an overwhelming (in a good way) amount of toppings such as: salmon, green onion, more masago, and of course, bonito. This combination may not look presentable and/or appetizing/appealing, but this roll, my readers, will blow. your. mind. Guaranteed. The taste is indescribable. It tastes just simply AWESOME. Don't go to Sushi Town without ordering this. Again, soya sauce is unneeded. In fact, try it WITHOUT the soya sauce so your tastebuds can experience the awesomeness that is this roll in all its glory.
Spicy Chopped Scallop Roll - $3.95 (4/7)
This roll was nothing out of the ordinary. Just your typical spicy chopped scallop roll. Soya sauce may be needed.
Sushi Town has about 4 locations total across the Lower Mainland, so be sure to give them a visit. If you've heard about/tried Sushi Garden, then you will definitely like this as it is the same. Service may be slightly better, but don't count on it. Parking available at the front and on the side streets.
Been here many times and always enjoyed the food. It is a small place that gets busy so coming at certain times can be crowded. Ordering takeout is also a challenge at busy times because it's very loud in there and nowhere to really stand once you're inside to grab your food without feeling like you are in someone else's personal space.. but the good food keeps us coming back.
My wife and I had lunch here yesterday, nice looking, clean restaurant. We ordered 1 miso soup, 1 agedashi tofu, 1 gomae, 1 california roll, 1 salmon sashimi and 1 spicy tuna sashimi. (drank tea) The bill came to $31.98. Everything was great, the sashimi here is very fresh and the spicy sauce they use for their sashimi is excellent. We will return.
First time here,after driving by many times.
Yes,it is small,but thats not a big deal. The food is fast friendly and large portions.
Some original rolls on the menu,I tried the fillet o fish roll. Very nice!
All in all,a great deal,45 for two people who left full and satisfied.
And,as strange as this sounds,real live Japanese people making sushi!! We all know how hard that is to find in this town.
Had dinner here a few days ago with a friend. I ordered an alaska roll as well as one of their special rolls and a miso soup. My friend ordered the alaska combo.
Service was pretty rushed and sparse. They came by to take our order and to give us our bill when we waved one of them down. The food itself is not bad, but the wait time was very long. I got my miso soup in about 10 minutes, and my rolls came out about 30 minutes after. My friend's rolls about 15 minutes after my last roll. So it was almost an hour since my friend received her meal of an alaska roll and 4 pieces of nigiri sushi. The restaurant was full but it shouldn't take 1 hour for food to come out.
Ambiance was fine, it was a decently clean area.
For the price, its hard to do better in burnaby for sushi. Probably would return if I had a lot of time on my hands.
This is my first visit and I thoroughly enjoyed the food. Their Awesome Roll was like the name: awesome. It tasted great and the presentation was also lovely. The waitresses were attentive, and very cheerful too. I think I will go back some day.
Girlfriend K and I went here for dinner last night. We originally wanted to come here the night before, but ended up at Gohan. I would definitely reccomend Sushi Town. The sushi is not as good as Gohan, but for it's still great and the prices are awesome.
A summary of the food we ordered: a salmon don w/ 9 extra-big slices of salmon sashimi, an ebi sunomumo, 2 gomaee, edamame, cali roll, 3 tuna sushi. All this for only $32!! We took home 1/2 the salmon don, 1/2 the cali roll, and 1 gomaee because we were absolutely stuffed.
The food was nice and fresh, and the service was nice. The only thing I did not like about the place was the ambiance. It didn't feel very cozy and welcoming. White walls with 2x4's nailed to the walls creating a "japanese" look, banquet chairs and white floor tiles. It was a little too brightly lit which combined with the chairs and floor tiles, created a basement suite look (as K noted).
But the food was great, and I would definitely recommend this place!
I tried this place based on the previous reviews, and it lived up to the press. This place makes good sushi. I had a California combo, which had California roll, 3 pieces of nigiri sushi (tuna, salmon, and prawn), and my wife had the sushi/sashimi combo which had 2 pieces each of salmon and sushi sashimi, a chopped scallop sushi, a fish roe sushi, and a salmon and a tuna nigiri. We added a salmon roll and the beef teriyaki roll.
The salmon roll was just okay, but the teriyaki roll was amazing. As for the sashimi pieces, they were a little cold, but so big you could choke on them! Tha California roll was really good. Don't get me started on the nigiri. They were big and tasty.
The service was a bit lackluster, but I think it was because it was near closing. The presentation was excellent though, and the sushi chefs really knew their business.
The deor is spartan but clean, and the place looks new inside. I would avoid the carpet covered benches against the walls though.
If you are in the neighbourhood, check it out!
Ugh. I've been here countless times and it's always done me solid, decently priced food and fairly quick service. Their alaska roll isn't bad with their special sauce and some of their special rolls are nice. However, the food may be alright but the service is atrocious. It's always been mediocre at best but today, I was about to eat a piece of ginger when I found a short hair (looked like a nose hair...yes, gross!) in the folds of it. I showed our server and she goes, "Oh... sorry. Sorry." And as I keep looking at her she goes "Um.. did you want me to tell the guys (cooks)? Sorry, I don't know what to do." Completely unprofessional. Even if you're new, basic customer service is common sense. I said "Yeah, at the very least." And when she comes back after a few minutes, she just said "Yeah we're really sorry about that." Absolutely no offer for compensation. With so many new and better sushi places out there with good food AND good service (Sushiholic is awesome), this was the last straw and Sushi Town has been crossed off my list.
Went there and got a warm beer and really bad food. Me and my wife got really sick after. Looked into the health board reviews and seems they have gotten closed down for serious health issues in the past. Good bang for the buck for sure, but not worth the risk for me and my family.
See the health board review link below:
I guess it's true you get what you pay for...
The look inside is traditional (well I'm not Japanese so I wouldn't know). The food is good for its price, and the servers aren't bad looking either. Personally, I enjoy their sashimi on rice, the best value on the menu in my opinion. Filling for not much. Worth a try if you haven't.
The food here is pretty decent. As mentioned previously, it's korean style so the rolls are a bit different from the standard sushi restaurant you get elsewhere. The food is really fresh. We ordered a platter, salmon sashimi and some rolls. The portions are above average.
I've been to this restaurant for a couple times now. During dinner, it's best to show up earlier as sometimes there are line ups. So remember to put your name and number of people eating on the clipboard provided at the front of the restaurant. This way, you know when you will get your table when it's your turn on the list. The food took a long time to get to our table as the restaurant was full so be prepared to wait even though there are lots of people working behind the counter making the orders.
This visit is by far better than my last experince here. I decided to give this place another try because my friend wanted to eat here. In my last visit to this restaurant, the tea was never filled and the plates were greasy. As in the plates that the food was served on was greasy. It made eating my food unpleasant because I wondered how they were cleaning everything. This time, everything was clean and presentable. Much better than my last visit.
It's a great value for the amount of food you get. Ambiance is loud. The place looks like the standard sushi restaurant and what you would expect a sushi restaurant to look like when it's packed.
Overall, the sushi is good and fresh, but the service really needs improvement. Be prepared to wait a long time for your food to come.
I have frequented this place numerous times. It is extremely busy during lunch & dinner hours. I was informed about this place 2 years ago. At that time, the food and price was excellent. Currently, the food' quality has deteriorated somewhat. But the price more than makes up for it.
Someone with a sushi craving but on a tight budget then this is one of the better places to try out.
I used their take-outs a couple of times and found it much more convenient than dining in. All in all, a fairly good place to eat sushi in the north side of Burnaby.
The Awesome Roll, as the waitress explained is like a "big baked California roll with warm salmon on top". I know the above description doesn't sound "Awesome" or really appetizing at all; but having first seen another patron order it, I had to inquire about the roll "with the crunchy flaky bits on top".
The roll is slightly baked and served warm, toppped off with a delightful combination of green onions, bonito flakes, barbeque sauce and spicy mayonnaise. It provides some great flavor and texture contrasts (crunchy/soft; sweet/salty; piquant/creamy). A meal on it's own - 8 generous pieces for $6.95.
My other standbys are the avocado, yam tempura, and spicy scallop rolls. Since I'm not a fan of farmed salmon or tuna, I don't order fish based sushi as often here or elsewhere anymore. However, Sushi Town does have a delicious Spicy Tuna roll (the sauce has a hint of sesame oil) and BC Roll (creamy, slightly cinnamon like spice in the salmon skin seasoning).
Their Party Trays ($18-20) per tray are very good value too.
Highly recommended. As an interesting sidenote: one evening their phone didn't pick up, and I thought they were closed for renovations or for holidays. As it turns out, they were closed for a WEDDING reception, I kid you not!
Bottom line - if it's good enough for a wedding reception, it's good enough for an occasional cheap and tasty sushi treat.
This place is one of my favorites. I would classify this place as in the top three in Burnaby for food and value. The fish is fresh and the preparation is great! No real complaints here. I would recommend it but not too loudly as this restaurant is getting more and more popular.
I also decided to try this place out based on previous reviews. What a great little place! The salmon sashimi is big and tasty, and I loved the alaska roll with the pieces of salmon draped over them. Good portions, reasonable prices. The service was good, until we got our food- then they seemed to forget about us. No matter- I will definitely be back here. I like Sushi Garden, but when you can go to a place of similar quality and not have to wait ages in line, I'm there!
I had been there a couple of times. It seems like the quality of the food is getter worse. Overall, it's an okay place.
I tried out their uni there. It was not fresh, and there was a weird taste to it. Otherwise, everything else was pretty good. No complaintes for the price, I guess.
The service there was not all that great. I think it's because they are quite busy, and there are not a lot of waiters for the service.
Had our Saturday night dinner here at the BBY location. Much smaller than the Coquitlam location
Food came pretty fast, no problems at all with the service. Portions are Huge . Spicy Tuna our favorite
Nigiri sushi was very fresh. What a deal when you are hungry. Loved the House Roll.
Keep up with the large portions and the quality! Will recommend and return!
Absolutely terrible. There's nothing wrong with warm sushi since sushi is supposed to be warm when there's shrimp tempura or anything cooked in it. There's a problem, however, when the sushi is warm with raw salmon and tuna; that is what I had at Sushi Town. It tasted so bad. The proportions are pretty good but it's just too bad that I'm looking for taste and not proportion.
Went to this location yesterday after reading the reviews. I confirm that yes it is almost identical to Sushi Garden. They even have the same spicy tuna sashimi as Sushi Garden.
Anyways, the food was pretty amazing. My bf and I got a variety of sushi (rolls, nigiri, sashimi) All delicious, fresh, and large portions. I tried the awesome roll (after reading reviews) and wow does it ever live up to its name! It is AWESOME!!!! It's basically a california roll with baked salmon on top and a spicy sweet mayo and sweet soy sauce. It also comes with masago and bonito shavings for garnish. What a creative roll! Reminds me of the many creative rolls at The Eatery in Vancouver but this roll is so much better! I am definately going back to try other rolls they have to offer!
Service was good no complaints at all. Ambiance is blah but nonetheless clean and bright. I am definately going back!