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3.5
  • Food4
  • Service3
  • Value3.5
  • Ambiance4
  • Reviews38

Sushi Oyama

5152 Kingsway
Burnaby, BC V5H2E8
Tel: (604) 568-1012
Fax: (604) 558-0412
Neighbourhood: Metrotown

Reviews

Displaying 21 - 38 of 38 Reviews FoundSort: Useful | Helpful | Reviews | Date
Good place to eat
By vroadrunner of Coquitlam (4 Reviews)
Submitted Monday, December 21, 2009 - 5:18pm [Dine in]

It used to be my favourite place, but lately my experience with their service wasn't good. Last time they were not busy at all, yet it took them long time to even take an order. Miso soup was cold (yuk). And I just wonder why every time I go there, I have to ask each time for my tea refill. It's rare they come over to check if I need anything and I can say I am pretty much regular customer. My favourite chopped scallop seems to be made sloppier each time I'm there, but food taste great, prices are good too so I will still eat there when I'm in the area. I don't think I will go out of my way anymore like I used to before.

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Great Place, Burnaby's Sushi Mansion!
By monster_meal of Burnaby, BC (4 Reviews)
Submitted Monday, November 2, 2009 - 10:24am [Dine in]

I have eaten here a few times since their 'grand opening' recently, and I have never been let down. The staff is all courteous, and you are always welcomed by the the server's AND chef's as you enter. (Notably, one time as I was leaving I was thanked for my patronage several times, someone even shouting thanks a last time from the porch as we left!)
It's a far cry from some of the sushi places in Burnaby where it feels like they are serving you somewhat grudgingly.

The servings are huge for the modest pricing. This place honestly gives you more sashimi for your buck then anywhere else I can think of. The rolls are delicious, and always prepared with care. They are no stranger to presentation, using sauces and balanced colors to bring the art back to sushi. I'm always surprised when the bill is less then expected.

All and all, I think the only downside I could think of is that their menu is somewhat short compared to other establishments. However, they have all the basics covered and they always do a great job. I think of this place often when the craving for sushi comes, and I always tip well as they really do deserve it here.

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Nice ambiance and food
By silentwitness of burnaby (5 Reviews)
Submitted Thursday, September 3, 2009 - 9:40pm [Dine in]

Food: good and tasty. quantity and size is just right. ordered the mangodise roll, spicy tuna sashimi roll, tempura udon, spicy agedashi tofu and everything were tasty and fresh.

Price: for all the food we ordered, bill came to just under $20

Service: a little bit difficult to flag the waitresses down because restaurant is weirdly split into 2 dinind sections. But when we managed to get a hold of the waitress, they tend to our needs promptly.

Good food for a good price overall.....

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only here for the sushi! :)
By food-queen of East Vancouver (28 Reviews)
Submitted Tuesday, July 7, 2009 - 7:32pm [Dine in]

Always on the hunt for new sushi places that offer creative/innovative/"special" rolls, I decided to check out Sushi Oyama after seeing the huge sign on Kingsway. It's basically a really big, wooden house that operates as a restaurant. Upon arriving, we were greeted by (who seemed like the) owner, who was busily tending to the restaurant garden.

All in all, I would come back for the sushi - they have a variety of special rolls including different coloured-dragon rolls (black, red, green) and others as well. Downers included the spinach gomae (too much spinach, too little peanut sauce) and the seafood salad (huge piece of sashimi on top of iceberg lettuce). We had also asked for spicy sauce on the side, and they gave us Sriracha sauce!

Service was good and will definitely return for the sushi though.

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Best dining house
By michaelsassjaws of newwest (1 Review)
Submitted Wednesday, June 17, 2009 - 9:57pm [Dine in]

food; well portioned nice array with attention to detail. service was a bit slow.value. for family of 5 cost was 72 dollars that is good ambiance. good everything is new and clean.Appetizers & salada 1-9 . dollars. Tempura.6-750.yakisoba.8-8.90.Entrees.7.80.Udon & donburi.4.90-13.90.Maki. 1.90-3.90.Sashimi.7.90-17.90.Nigiri.1-00-2.50. Temaki.2.80-490.Special roll.3.70-9.90.Combos.4.90-39.dollars.

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Sloppy food and service
By lucyca of burnaby and vancouver (10 Reviews)
Submitted Monday, August 11, 2014 - 1:52pm [Dine in]

Sushi Oyama used to be my favorite places in Metrotown to eat sushi. Its unique location is what draws a lot of people to it; it is located in a heritage building, to put it nicely (it was actually a funeral home. Their vegas roll is a winner, and so is their red roll and spicy salmon sashimi. When I visited again though, I realized that things have changed and not for the better. The sushi is made rather sloppily and carelessly. It’s as if the management does not care anymore. The service has also taken a turn on for the worst. The waitress takes forever to acknowledge you and bring you your stuff. My food was brought almost instantly but I had no cutlery for about 10 minutes...

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Lovely atmosphere
By lilsweetie of coquitlam, bc (19 Reviews)
Submitted Monday, September 6, 2010 - 11:04pm [Dine in]

This restaurant is located centrally at Kingsway and Royal Oak in a beautiful house just a few blocks from Metrotown. The prices are amazing, especially the combos. We got the $18 roll combo for 42 pc, $7 prawn tempura (huge prawns!) and $8 chicken teriyaki including rice. For this price, 4 adults + 1 child ate until we were stuffed for $40.00 with leftovers to spare.

I would highly recommend this restaurant. If you order take out 1 hour prior to pickup and pay cash, you get 5% off. Unlike a lot of cheap Japanese restaurants, this one had nice decor and ambience. The tempura batter is very light and crispy and the rolls are pretty big.

My only complaint is that the service is slow and servers are not very attentive. Our tea was not refilled at all and we had to try for several minutes to get the bill and then wait for at least 5 minutes at the counter to pay.

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Fantastic For a Small Price
By phattass of Vancouver (20 Reviews)
Submitted Thursday, June 24, 2010 - 9:57am [Dine in]

If you have ever read my numerous reviews, you will know that I am a sushi freak. I rarely judge a sushi joint on it’s service or décor, but rather on the food. This place is different.

Most notable about this place is the fantastic décor. Situated in a heritage home, it has been beautifully redone and made into a very, very stylish restaurant. It also has a gorgeous patio that wraps around half of the home.

First impression was that the bill would match the décor but it didn’t. The prices here are the best I’ve found in New West/Burnaby area. Seriously, they do not match the décor. The specialty rolls are fabulous and between five and 7 bucks. Definitely try the mangodise.

Last week I had to peak my curiosity and ordered the sushi pizza. That’s right, sushi PIZZA. If you are a spicy tuna fan, this is your dish. They make a small “pizza” dough out of deep fried rice, then smother it in spicy tuna and a bunch of other tasty items. I wouldn’t recommend just ordering the pizza though, maybe just as a novelty to share with the table. The regular rolls, sashimi and boats are well done and great for the price.

Service was way beyond what I expect from a sushi place. Yes, getting tea was not super easy, but it’s a very busy place and worth the wait.

This has quickly become my favorite “local” sushi place and the one I would take out-of-town guests to.

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More good than bad
By samel of Burnaby (20 Reviews)
Submitted Monday, August 3, 2009 - 11:46pm [Dine in]

Two of us arrived at 6pm. on a holiday and were seated right away. The setting is quite welcoming & relaxing. The servers were very pleasant, always with a smile. We ordered soft-shell crab, prawn & yam tempura, house roll, spicy scallop roll, deluxe sashimi, spicy salmon sashimi & a couple of maki. All came to $55 after tax. Ingredients were fresh. Portions were above average. The soft-shell crab was just right, not soggy at all. The deluxe sashimi offered the best value. The sauce on the spicy scallop roll was just simple hot sauce. The prawn tempura was cold. Later, I found out that they were pre-made sitting behind the chef station. By 7pm., the restaurant was filling up. It became harder and harder to get service. After receiving my credit card, it took them 10 minutes to prepare the slip. Overall, for the value & ambiance they offer, I can definitely tolerate some slow service.

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A lasting impression
By for2please of Vancouver (5 Reviews)
Submitted Monday, October 14, 2013 - 11:55pm [Dine in]

The food here is great. The sushi is well made and sashimi always fresh, although nothing special. The ambiance is what you'd expect from a regular Japanese restaurant.

I wish I could say that I would like to come back to this restaurant but unfortunately I wouldn't because of their service.

I was here at Sushi Oyama with a group of friends and we had decided to split our bills. I got to the cashiers to pay with my interact card but then soon realized I had lost my receipt so I waited in line to pay. When I got to the cashier I told her that I had lost my bill. She told me to wait a minute and then processed the bill of two more customers after me. Getting tired of waiting, I asked her again if she could reprint me my bill so I can pay. She ignored me and went on to the next customer. After that customer I asked again. This time she told me in a rude voice that she was busy and that she would get to me eventually. I finally got to pay after the last customer in the line had payed. It was terrible. I waited for about five or six bills to be processed before I could pay.

I understand that they were busy but I don't find it any way appropriate to shrug a customer off and even more to scold a customer like that.

In conclusion, the food was good but the service was terrible. Perhaps my experience could have been a very rare instance for them but it is inexcusable.

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WTH Happened???
By designercanuck of Burnaby Canada (2 Reviews)
Submitted Friday, May 31, 2013 - 7:19pm [Dine in]

It was my little girl's birthday today and she chose Sushi Oyama for her birthday dinner. We arrived just before 5pm so that we could have dinner early. I had baked a birthday cake and brought it with us. We stood out in the lobby for almost 10 minutes and no one acknowledged us, even though there were only two tables of diners. The sushi makers at the bar saw us but did not call anyone to tend to us. Finally we were seated and waited another 15 minutes before I finally was able to flag someone down to take our order. We ordered teriyaki chicken on rice, udon, dynamite roll, yam roll, gomae and agedashi tofu. The rice for the chicken teriyaki was cold, the tempura prawn and tempura yam in the rolls were refried (probably from the lunch rush) and the gomae was hard. To top it all off, after we finished dinner, we asked the server if we could have 4 plates and 4 forks and a knife so we could cut my daughter's birthday cake. The server said they have a policy that they have to charge us $3.50 if they have to serve us a cake that is brought from outside. Ummmm....I understand that policy if they have birthday cakes to offer and I brought one from outside...but since they don't have that option...and it's my 6 year old's birthday, WHY would I be charged to cut my cake??? It's just 4 more plates and forks for them to wash..... This used to be our family's favourite Japanese restaurant - we used to come at least twice a month. I think it's safe to say we'll never be going back.

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best place yet
By pine007 of Burnaby (2 Reviews)
Submitted Monday, November 19, 2012 - 9:10pm [Dine in]

I've been a regular customer for couple years now and this place is most of the time busy or lined up with people and recent years it has become more busy. The food is always consistent the special rolls like las vegas roll or the red dragon roll is really all of my friends favorite. The service is friendly and most of the time it's very very quick almost suprisingly. This place is the best I've had yet.

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Good service + good food
By askme of Burnaby Canada (3 Reviews)
Submitted Thursday, June 16, 2011 - 6:05pm [Dine in]

I think along the kingsway strip, there are a lot of sushi restaurants. This one sets itself apart by giving good ambience, good food, and good service. The best thing is that there are actual japanese pplz that work here !! Can't stand japanese pplz run by non-japanese.

The tables are well spaced out, not crammed to the rafters. It can get a bit noisy when it's busy though.

The waitresses are attentive, walking around w/tea when they aren't busy (basic customer service forgotten by so many) and many are japanese...well ok korean is fine too.

The food is decent sized, maybe a bit on the high side, but for the price diff, at least they bring it to you nicely and don't forget when you ask them to bring extra plates, utensils, etc.

Summer time, u can sit out on the front balcony .. not offered by many other sushi houses !

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Awesome for Take out or Dine in!
By miss_saraa of North Vancouver (5 Reviews)
Submitted Monday, November 29, 2010 - 7:24pm [Take-out]

I go to this place with my boyfriend all the time. If we want to even relax at home and eat we still order from this place. They're food is very cheap and amazing quality. I would most def recommend the Sushi Pizza! The service has at times lacked when they forget about you or your order, but the food makes up for all of it!

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This place use to be a funeral home
By avi of new west (1 Review)
Submitted Saturday, October 9, 2010 - 2:57pm [Dine in]

This place is a bit creepy, go upstairs and you will see old fashion key locks and creepy windows and doors. This place used to be an old funeral home, funeral services were held here. Its eerily. I was upstairs eating and there was absolutely no service. It was horrible! No one ever refilled our tea, no one asked us how our food was. I felt like they didn't want us there, they totally didn't care. Also they kept hinting for us to leave, since they were closing, we went downstairs and there were still lots of people. When my visa card didn't work the lady didn't even bother trying again, instead she asked if I had another card. They forgot our order twice (first time they only brought us half the food) and second item they forgot completely. If you like a creepy place, bad service and cheap food come here.

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Good priced sushi, great service
By unisushi of Vancouver (6 Reviews)
Submitted Tuesday, June 29, 2010 - 11:33pm [Dine in]

I've been to Oyama several times before but this is my first review of it. They have consistent, friendly and speedy service. The sushi is fairly priced and the ambiance is different. I've heard that Sushi Oyama is actually situated in a former funeral parlour but it's the best looking sushi restaurant I've been to.

However, the sushi creations are unique with names like the Oyama Roll, Awesome Roll, Rainbow Roll to your normal sushi fare Chopped scallop sushi, Assorted sashimi you will be satisfied.

They have a lot of options on the menu and the sushi is well priced.

The Oyama Roll, Awesome Roll, Rainbow Roll with approx. 8 pieces each, a full-size Asahi beer and the Deluxe Assorted Sashimi (24 pieces) came to approximately $52 after taxes. This was dinner for two that night, breakfast in the morning for 1 and lunch for two the next day.

They take Visa and Mastercard. The Takeout menu advertises 5% off for pick-up for advanced orders of 1+ hours, minimum charge of $15 and cash payment.

Here's where they lost the marks:

Food: It's actually Korean people making the food but I'm not biased i'll try anything. However, the sushi came out with warm rice and it crumbled apart really easily.

Service: They were speedy and friendly but when it got busy it was difficult to get in contact with them. Certain seats in the restaurant also create great difficulties in reaching servers.

Ambiance: It's alright but it still feels like a crowded restaurant with lots of people. They've made use of every little space here. Plus if you're by the party room it can get loud!

One complaint I have is that the women's washroom especially is very tight. There isn't a lot of space to maneuver around in the actual stall. It's like the toilets weren't sized properly for the stalls.

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Nice Place meets mediocrity
By Donna K. of Kitsilano (2 Reviews)
Submitted Monday, December 21, 2009 - 2:28pm [Dine in]

When bf and I walked in - wow - really nice place and liked what they've done with the decor. We ordered sashimi, nigiri, variety of rolls (negitoro, spicy scallop) along with prawn tempura. My real complaint was the tempura - it literally was batter, show me the prawn, show - me - the - prawn! Didn't care for the roll either as it was mostly surrounded by rice with very little filling.

It really looks like they are trying to compete with the place down the street by offering large portions. In all honesty, I'm at a point where I want quality over quantity. Until they start to improve the quality of the food, I would probably not return unless we are in the area as I don't enjoy paying for mostly rice.

Donna K.

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Best sushi restaurant near metrotown
By bcbud of New Westminster (9 Reviews)
Submitted Sunday, June 21, 2009 - 6:43pm [Dine in]

The recent renos, the fantastic patio, and the seriously well done sushi at a reasonable price make this place a solid recommendation. Service has been slow a couple times I've been, but is always very very friendly and nice.

Compared to the other places in the neighborhood, this has the best ambience and is the place to go for a nice relaxed sushi dinner.

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