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Pizza Factory

7898 6th St
Burnaby, BC V5J4K3
Tel: (604) 451-5711


Displaying 1 - 1 of 1 Reviews FoundSort: Useful | Helpful | Reviews | Date
They add in a tip
By pambh65 of New Westminster BC (2 Reviews)
Submitted Saturday, May 24, 2014 - 10:49pm [Delivery]

Today, i order 2 different pizzas, get 2 the same. The deliveryman added a $2 tip to the bill without my consent, asked me which acct. iwill pay from THEN hands me the debit machine. I didn't realize what happened until after it went thru when i looked at the bill. I called them up, asked them is it was their policy to add a tip to the order and not ask the customer, told them my order was wrong. They did delivery the right pizza, only after taking the other one back though, were rude and unapologetic and the new pizza tasted like they spit in it! You lost my business

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