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2.5
  • Food3
  • Service2
  • Value3
  • Ambiance2
  • Reviews47

Pho Hong

5975 Kingsway
Burnaby, BC V5J1H1
Tel: (604) 454-9727

Reviews

Displaying 21 - 40 of 47 Reviews FoundSort: Useful | Helpful | Reviews | Date
Big Bang for ya Buck
By Kash666 of Burnaby (11 Reviews)
Submitted Thursday, May 12, 2011 - 1:08pm [Dine in]

I go there often and simply love the pho. The place is dingy and the servers never smile, seems more like an assembly plant. But the food is beyond this planet..........I usually order spring rolls a chilled beer and the no 2 which I think is spicy broth and lean beef, you can add tripe if you want to and meatballs too..........

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Good quality pho
By sjones of Vancouver (14 Reviews)
Submitted Thursday, July 26, 2007 - 6:54pm [Dine in]

I come here often and there are usually lots of customers. The food and prices are honest. I think the pho serving is enormous and it is well worth the price. The service and ambiance is lacking though. The servers and service they provide are somewhat unfriendly and lacking in hospitality. They can definitely improve on this. I only come back here because of the bargain price for the pretty good pho.

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Great Pho, Really Quick... Attitudes and dirty
By Martini_Man of Vancouver (31 Reviews)
Submitted Monday, November 3, 2008 - 10:51am [Dine in]

My title pretty much sums it up... I started coming here about 2 years ago, and I've been about 15-20 times...

Well, it's been consistent... Consistently quick and friendly to serve and seat you, consistently miserable, sour, bitter looking servers,,, they walk by, throw the menus on the table while looking the other way, and dump off the food when it's ready.... Never, and I mean NEVER come back for a quality check or to see if you want to order anything else... The person who take your money is ALWAYS very pleasant at the counter... I used to laugh about the way they talk to you as appalling as it was, but I soon got tired of it.... Especially after the 1 time when they were busy, they only had LARGE tbles available and they sat 2 of us in a large table (there were a few large tables available bu no small ones), served us tea and took orders, then when a small table opened up, the sharply told us to get up and move... Yes seriously... There were other empty large tables open, and the rush was ending, but no, we HAD to move...

Consistently they bring your food out FAST, like the other reviews say, it takes like 3 minutes, even when they're packed.... And the place in consistently busy... Likely because the pho is pretty darn good... BUT the place is pretty dirty, and it's gotten worse and worse... It's getting to be almost a dump... The bathrooms are bad, and there is grime on the walls...

Bottom line, a full on cleaning and an overhaul in the servers attitude would do this place wonders... As it stands it's charm is gone with us... Not likely to hurry back and return...

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Very disappointed!
By andeefar of Burnaby & Surrey (2 Reviews)
Submitted Sunday, December 18, 2011 - 3:49pm [Dine in]

Stopped by this place today Sunday December 18, 2011before dropping off my daughter for work. Just wondering, how would they keep everyone happy. The food we ordered tasted horrible and you can easily tell when it's reheated and not fresh. The chicken was tough and dry it's like the meat was a leftover from yesterday and been sitting for hours. The broth was nothing special and too bland, their spring rolls tasted awful and greasy like chinese spring rolls. So we ended up spending way too much money. Vietnamese food is very familiar to us. There's really no point in coming to this restaurant again. It's not good and definetely not authentic. Just get some popcorn or Fries across the street at Wendy's save your money instead!

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Good Pho - Horrible Setting
By CooperChung of Edmonds, Burnaby (8 Reviews)
Submitted Saturday, July 3, 2010 - 9:51pm [Dine in]

I have been eating here for the past 10 years or so. I enjoy the vermicelli and the spring rolls and my partner enjoys the pork and rice dish. That is pretty much the only reason that we return there time and again. This place offers quick, cheap and tasty Pho and that is about it. The service is abrupt and not attentive. No one is refilling tea at all during your visit, so you have to ask. The dishes are at times, not clean and the restaurant itself looks like a left over set from a porn version of the Godfather movies... Weird! This place is also not terribly clean. Actually, if I hadn't been coming here for years and had just walked in as a new patron, I would probably turn around and walk out. That being said - the food is good and that is why we go.

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only thing good is the pho... fo shooo
By mayfs of burnaby B.C. (1 Review)
Submitted Sunday, January 17, 2010 - 2:55am [Dine in]

I've eaten here a few times and the food has been consistently mediocre.
Really dry and bland lemon grass chicken and rice - there's like no sauce or substance to it, so i don't recommend eating that here. The food comes out super quick, almost too quick sometimes it almost seems like fast food style viet.
But on a positive note,the pho is decent.
good prices and good place for a quick pho session but im still hunting and believe there are better viet places in south burnaby

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Rude Service...Dirty Place..never again
By boss_33 of VANCOUVER (4 Reviews)
Submitted Thursday, November 26, 2009 - 4:48pm [Dine in]

Hello everyone,

here is my story:

I went yesterday with my girlfriend to Pho Hong and I ordered like usual rice vermicelli and chicken lemon grass and guess what: I found in my plate: a piece of dishwashing sponge with hair on it....I asked the owner what is that:He told me a dish washing sponge and he apologizes but he didnt bring me another dish so I was left with the dirty food

Because the owner is stingy ,he didnt even take out my order from the bill so I paid the complete bill and That's it...I will never step there again....
In Addition, the servers are so rude....they dont have any social skills....

Never Again

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only go for the pho
By kgood of Burnaby (4 Reviews)
Submitted Thursday, October 22, 2009 - 8:20pm [Dine in]

The pho is really good especially when you consider the options in the area.
The service is minimal, they point you to your seat, you place an order it gets brought to you and you go up to pay your bill. I don't mind it, because i go for the food and the conversations with the people I'm with.
I don't recommend this place if you are looking for good/great service or ambiance. I do recommend if all you want to be left to yourselves to enjoy pho.

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Best Pho fix, that's about it.
By Ironchef88 of Downtown, Vancouver (9 Reviews)
Submitted Tuesday, October 20, 2009 - 3:58pm [Dine in]

This is my neighborhood pho place that I go to, which by far serves the best soup base for pho.

Ambiance:
If you are looking to impress a date, this is not the place to visit. Besides the busy and less desirable Kingsway location, the restaurant itself is fashionably decorated in a tacky 1970s Italian Restaurant theme. I guess the owners did not bother redecorating or renovating when they first bought the place since they draw crowds anyway. The place is always busy at any time of the day.

Food:
Best pho soup base in Vancouver. Love their spring rolls, very tasty, packed with flavor and their rice dishes definitely hits the spot. My usual order is #3 Special which consists of a pho with meatballs and rare lean meat with a side of spring roll with fish sauce

Service:
We all know how Asian restaurants are known for poor customer service, and this one is no exception. Although we are always seated quickly, expect to flag down a server (if you're lucky) if you need something. Service is somewhat cold, rarely see a smile or a hello.

Value:
$8.50 plus tip for a #3 special, not really the best value in town. But since it is close by and I love the taste and it saved me from starvation once or twice when I had no time to cook at home, I guess I can't complain.

Pros: Food, location
Cons: Service, ambiance

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Regular Customer
By eastcoast_99 of South East Van (5 Reviews)
Submitted Friday, August 3, 2007 - 9:14pm [Dine in]

It isn't my favourite Viet place but it's my mom's so we can't complain. Pho always tastes delicious because of their stock.

Lemon grass chicken with rice is also good

If you're looking for a place to spend $6-8 per person on a solid viet meal, look no further

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Good Vietnamese
By bc-bound of White Rock (7 Reviews)
Submitted Monday, October 30, 2006 - 3:28pm [Dine in]

Food is always good - better than most Vietnamese restaurants.
Service is OK.
Parking - We have always been able to find a spot at the restaurant.
Ambiance - Kind of grungy old Italian restaurant look.
Cleanliness - OK.

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Cheap, fast, and good.
By gecco of New Westminster (7 Reviews)
Submitted Tuesday, July 18, 2006 - 1:27am [Dine in]

Good Pho. Very fast and very economical.

But don't order anything other than the beef noodles (aka the first part of the menu), I think everything else they have suck.

Service is not so great, they don't speak much English (for now, at least) and they never notice/come when you want them to, but service is not why you go to Pho Hong. You go for fast cheap good food.

I like how they give you a plate of sprouts and mint, and best of all lemon. And I like their rose bushes outside too.

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Good bowl of pho
By pholicious of Burnaby (8 Reviews)
Submitted Thursday, January 5, 2006 - 6:12pm [Dine in]

This place has good pho for a great price. The broth is quite tasty and portions are quite generous. I'm not too into their spring rolls though. It's usually packed because it's that good! Outside looks run-down, but inside is pretty nice.

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Great Place
By buffybot of Burnaby (1 Review)
Submitted Sunday, December 4, 2005 - 12:20pm [Dine in]

I eat here atleast once a week, this restaurant always seems packed. Great fast eats! The soup and springs rolls are great here. Also everything is so so cheap, my meals are always under ten dollars and im stuffed.

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Fast Food
By poulet of Vancouver (22 Reviews)
Submitted Sunday, November 2, 2008 - 8:47pm [Dine in]

If you're in a rush, I timed the delivery from ordering 2 bowls of pho plus springroll to the table on a Sunday night at around 6pm. 3 minutes!! That's including the time it took the waitperson to walk to the kitchen and drop off the order.

The pho isn't spectacular. The noodle is forgettable and the soup's just very salty water with a bit of broth. The meat is decent though and I quite enjoy the beef tendon and omasum.

The portions are about right, prices include taxes at $6.50 small and $7 large. Quite a bit of Thai basil they give you as some places really scrimp out.

Service is always great-- very prompt! Get a table right away, tea and utensils are ready and good attitude considering a pho place.

All in all, I'd recommend it if you're in the area and need a quick meal.

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I'm returning Pho more
By dineoutburnaby of Burnaby (20 Reviews)
Submitted Monday, February 19, 2007 - 8:56pm [Dine in]

Two hungry bears went there last Friday night to have some pho noodles. This place is usually quite busy and if you mind waiting, there's always Pho 99 a few blocks down the road. It's a popular place maybe because they have good soup and a deal with a large bowl of Pho and a deep fried spring roll for $7. Parking isn't a problem either.

Food: We both had beef with pho noodles in soup. It's definitely one of the better Pho restaurants in Burnaby.

Service: Not too bad, but not great either. They don't pay too much attention to you because there really isn't enough staff during peak periods.

Ambiance: Looks like it needs some rework because the inherited Italian-restaurant theme inside is pretty cool at first, but it's not the case the second time around.

Price: Good value and healthy servings.

Overall: Their location, good food, and reasonable prices is enough to make us return.

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Great Noodle Soup
By liliput of burnaby (10 Reviews)
Submitted Tuesday, January 17, 2006 - 10:43pm [Dine in]

I first at a bowl of pho at Pho Hong in 1999 and have been going there ever since. I eat here with my family at least once a week. They soup is very good and so is the lemongrass chicken and beef. I have introduced this pho place to a lot of my friends and they have all become regulars.

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Very disappointed!
By andeefar of Burnaby & Surrey (2 Reviews)
Submitted Sunday, December 18, 2011 - 3:52pm [Dine in]

Stopped by this place today Sunday December 18, 2011(KINGSWAY BRANCH) before dropping off my daughter for work. Just wondering, how would they keep everyone happy. The food we ordered tasted horrible and you can easily tell when it's reheated and not fresh. The chicken was tough and dry it's like the meat was a leftover from yesterday and been sitting for hours. The broth was nothing special and too bland, their spring rolls tasted awful and greasy like chinese spring rolls. So we ended up spending way too much money. Vietnamese food is very familiar to us. There's really no point in coming to this restaurant again. It's not good and definetely not authentic. Just get some popcorn or Fries across the street at Wendy's save your money instead!

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A recommended spot for quick, delicious pho
By Scolandry of Vancouver (9 Reviews)
Submitted Wednesday, November 17, 2010 - 8:11pm [Dine in]

If one wanted to swiftly dine and in the mood for pho at a cheap price, this place would be my recommendation.I ordered the pho dac biet, and it came out very quickly. The amount of meat can be more, but no complaints overall. Service was uninspired, unattentive, and the vibe from the servers can border on "hostile" at times. The interior is quite antique and boring, but the seating is comfortable enough.

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Why do people eat here?
By flowerde of Vancouver (4 Reviews)
Submitted Thursday, June 3, 2010 - 2:39pm [Dine in]

Don't know why people still eat here. The soup is so thick with msg that no amount of water helps. Price is cheap, but so are other pho places. I tried when they first opened. Too much msg. Tried it again recently, hoping they'd improved. Nope.. same recipe. Really too bad.

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