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2.5
  • Food3
  • Service2
  • Value3
  • Ambiance2
  • Reviews47

Pho Hong

5975 Kingsway
Burnaby, BC V5J1H1
Tel: (604) 454-9727

Reviews

Displaying 21 - 40 of 47 Reviews FoundSort: Useful | Helpful | Reviews | Date
only go for the pho
By kgood of Burnaby (4 Reviews)
Submitted Thursday, October 22, 2009 - 8:20pm [Dine in]

The pho is really good especially when you consider the options in the area.
The service is minimal, they point you to your seat, you place an order it gets brought to you and you go up to pay your bill. I don't mind it, because i go for the food and the conversations with the people I'm with.
I don't recommend this place if you are looking for good/great service or ambiance. I do recommend if all you want to be left to yourselves to enjoy pho.

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Best Pho fix, that's about it.
By Ironchef88 of Downtown, Vancouver (9 Reviews)
Submitted Tuesday, October 20, 2009 - 3:58pm [Dine in]

This is my neighborhood pho place that I go to, which by far serves the best soup base for pho.

Ambiance:
If you are looking to impress a date, this is not the place to visit. Besides the busy and less desirable Kingsway location, the restaurant itself is fashionably decorated in a tacky 1970s Italian Restaurant theme. I guess the owners did not bother redecorating or renovating when they first bought the place since they draw crowds anyway. The place is always busy at any time of the day.

Food:
Best pho soup base in Vancouver. Love their spring rolls, very tasty, packed with flavor and their rice dishes definitely hits the spot. My usual order is #3 Special which consists of a pho with meatballs and rare lean meat with a side of spring roll with fish sauce

Service:
We all know how Asian restaurants are known for poor customer service, and this one is no exception. Although we are always seated quickly, expect to flag down a server (if you're lucky) if you need something. Service is somewhat cold, rarely see a smile or a hello.

Value:
$8.50 plus tip for a #3 special, not really the best value in town. But since it is close by and I love the taste and it saved me from starvation once or twice when I had no time to cook at home, I guess I can't complain.

Pros: Food, location
Cons: Service, ambiance

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Good Pho...Horrible & Rude Service...Unclean Place
By Sam1 of Vancouver (9 Reviews)
Submitted Monday, December 22, 2008 - 10:32pm [Dine in]

Been here several times. I feel that the Pho is pretty good. Better than than Pho Hoa down the street. It's a nicer place in here, although it could be cleaner. Their washrooms need definate attention.

I don't understand what is wrong with the people that run this place. Why have a business, especially a restaurant of all things, if you're going to be rude to your customers and never check on their table. They never offer you anything, or ask if you need anything else.

The place is alright inside. The price is reasonable. But like the last reviewer mentioned - they need a whole staff makeover. It's obviously a family-run business.

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Pho with attitude problems
By ar_chand of Burnaby (1 Review)
Submitted Wednesday, December 3, 2008 - 5:10pm [Dine in]

I and my family used to be a regular at Pho Hung. The food is still okay (especially if you are in a hurry), but the place is downfalling in sanitary and especially in service. The attitude of servers (mostly older women) are horrible, even mean, especially when you need some extra utensils. My kids are actually afraid of them. A total overhaul of waiters would be needed to improve our appetite for more pho.

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Big tissue wad in my pho
By fooboto of Vancouver (1 Review)
Submitted Tuesday, December 2, 2008 - 10:14pm [Dine in]

See subject line. Enough said.
Evidence here:
http://flyinmypotatoes.blogspot.com/2008/12/pho-pretty-horrible.html

They then gave me two salad rolls for free, but quite frankly, I had no appetite to eat anything. Place is poorly ventilated as usual. Washrooms are surprisingly clean, but that's not saying much...

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As good as it gets in Burnaby
By ex-madridista of Burnaby (4 Reviews)
Submitted Monday, April 28, 2008 - 3:13pm [Dine in]

As a regular customer for the last several years, I am rarely disappointed by the Pho. The soup is usually pretty tasty, and the meat is actually edible and not rubbery. They have other excellent dishes such as the Lemon Grass Grilled Chicken or any of their Bun and the iced vietnamese style coffee is the top! I really wish they would add Pho Ga as an option though.

The only beef I have, as with most Vietnamese restaurants here, the cha gio is not made with the traditional skin wrap.

Other than that, the service is fine. Nothing special about it, the servers do their job. The decor could probably be improved a couple notches too.

Overall, still pretty excellent!

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great food at a great price!!
By spoooky of vancouver (1 Review)
Submitted Sunday, October 29, 2006 - 9:09pm [Dine in]

hands down best pho in vancouver!! i eat here every week and recommend it to all my friends. i usually order the beef ball pho and it is delicious!! the service is ok...some of the waitresses don't speak very much english, but the one thing i can say about them is that they are super-quick. so if you are on a short lunch break, you will definitely be back at work on time as they get the food out asap. ambiance is different from other pho restaurants...it is very quaint on the inside (i hear it used to be an italian restaurant?).

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Cheap, fast, and good.
By gecco of New Westminster (7 Reviews)
Submitted Tuesday, July 18, 2006 - 1:27am [Dine in]

Good Pho. Very fast and very economical.

But don't order anything other than the beef noodles (aka the first part of the menu), I think everything else they have suck.

Service is not so great, they don't speak much English (for now, at least) and they never notice/come when you want them to, but service is not why you go to Pho Hong. You go for fast cheap good food.

I like how they give you a plate of sprouts and mint, and best of all lemon. And I like their rose bushes outside too.

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Good bowl of pho
By pholicious of Burnaby (8 Reviews)
Submitted Thursday, January 5, 2006 - 6:12pm [Dine in]

This place has good pho for a great price. The broth is quite tasty and portions are quite generous. I'm not too into their spring rolls though. It's usually packed because it's that good! Outside looks run-down, but inside is pretty nice.

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Fast Food
By poulet of Vancouver (22 Reviews)
Submitted Sunday, November 2, 2008 - 8:47pm [Dine in]

If you're in a rush, I timed the delivery from ordering 2 bowls of pho plus springroll to the table on a Sunday night at around 6pm. 3 minutes!! That's including the time it took the waitperson to walk to the kitchen and drop off the order.

The pho isn't spectacular. The noodle is forgettable and the soup's just very salty water with a bit of broth. The meat is decent though and I quite enjoy the beef tendon and omasum.

The portions are about right, prices include taxes at $6.50 small and $7 large. Quite a bit of Thai basil they give you as some places really scrimp out.

Service is always great-- very prompt! Get a table right away, tea and utensils are ready and good attitude considering a pho place.

All in all, I'd recommend it if you're in the area and need a quick meal.

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Good quality pho
By sjones of Vancouver (14 Reviews)
Submitted Thursday, July 26, 2007 - 6:54pm [Dine in]

I come here often and there are usually lots of customers. The food and prices are honest. I think the pho serving is enormous and it is well worth the price. The service and ambiance is lacking though. The servers and service they provide are somewhat unfriendly and lacking in hospitality. They can definitely improve on this. I only come back here because of the bargain price for the pretty good pho.

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I'm returning Pho more
By dineoutburnaby of Burnaby (20 Reviews)
Submitted Monday, February 19, 2007 - 8:56pm [Dine in]

Two hungry bears went there last Friday night to have some pho noodles. This place is usually quite busy and if you mind waiting, there's always Pho 99 a few blocks down the road. It's a popular place maybe because they have good soup and a deal with a large bowl of Pho and a deep fried spring roll for $7. Parking isn't a problem either.

Food: We both had beef with pho noodles in soup. It's definitely one of the better Pho restaurants in Burnaby.

Service: Not too bad, but not great either. They don't pay too much attention to you because there really isn't enough staff during peak periods.

Ambiance: Looks like it needs some rework because the inherited Italian-restaurant theme inside is pretty cool at first, but it's not the case the second time around.

Price: Good value and healthy servings.

Overall: Their location, good food, and reasonable prices is enough to make us return.

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Great Noodle Soup
By liliput of burnaby (10 Reviews)
Submitted Tuesday, January 17, 2006 - 10:43pm [Dine in]

I first at a bowl of pho at Pho Hong in 1999 and have been going there ever since. I eat here with my family at least once a week. They soup is very good and so is the lemongrass chicken and beef. I have introduced this pho place to a lot of my friends and they have all become regulars.

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Very disappointed!
By andeefar of Burnaby & Surrey (2 Reviews)
Submitted Sunday, December 18, 2011 - 3:52pm [Dine in]

Stopped by this place today Sunday December 18, 2011(KINGSWAY BRANCH) before dropping off my daughter for work. Just wondering, how would they keep everyone happy. The food we ordered tasted horrible and you can easily tell when it's reheated and not fresh. The chicken was tough and dry it's like the meat was a leftover from yesterday and been sitting for hours. The broth was nothing special and too bland, their spring rolls tasted awful and greasy like chinese spring rolls. So we ended up spending way too much money. Vietnamese food is very familiar to us. There's really no point in coming to this restaurant again. It's not good and definetely not authentic. Just get some popcorn or Fries across the street at Wendy's save your money instead!

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A recommended spot for quick, delicious pho
By Scolandry of Vancouver (9 Reviews)
Submitted Wednesday, November 17, 2010 - 8:11pm [Dine in]

If one wanted to swiftly dine and in the mood for pho at a cheap price, this place would be my recommendation.I ordered the pho dac biet, and it came out very quickly. The amount of meat can be more, but no complaints overall. Service was uninspired, unattentive, and the vibe from the servers can border on "hostile" at times. The interior is quite antique and boring, but the seating is comfortable enough.

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Why do people eat here?
By flowerde of Vancouver (4 Reviews)
Submitted Thursday, June 3, 2010 - 2:39pm [Dine in]

Don't know why people still eat here. The soup is so thick with msg that no amount of water helps. Price is cheap, but so are other pho places. I tried when they first opened. Too much msg. Tried it again recently, hoping they'd improved. Nope.. same recipe. Really too bad.

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only thing good is the pho... fo shooo
By mayfs of burnaby B.C. (1 Review)
Submitted Sunday, January 17, 2010 - 2:55am [Dine in]

I've eaten here a few times and the food has been consistently mediocre.
Really dry and bland lemon grass chicken and rice - there's like no sauce or substance to it, so i don't recommend eating that here. The food comes out super quick, almost too quick sometimes it almost seems like fast food style viet.
But on a positive note,the pho is decent.
good prices and good place for a quick pho session but im still hunting and believe there are better viet places in south burnaby

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Pho Hong.
By Smashley of burnaby (1 Review)
Submitted Friday, October 23, 2009 - 8:44pm [Dine in]

I can honestly say that this Pho Hong is a disappointment considering they have another location on Fraser & 50th. The pho it self is good, but the springrolls are not nearly as good as the other location. We've only had one server, and we come here almost once or twice a week. But the food keeps us coming back. The set up is a little annoying. I recommend the booths, a little more private. The value of the pho is good, and thats about it. It's always busy and loud, but I recommend it for a quick bite to eat. I've been to many pho places, but this is the best one (that I've discovered), in my neighborhood.

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Water please?
By zola of Burnaby (4 Reviews)
Submitted Sunday, May 31, 2009 - 2:01pm [Dine in]

Pho Hong is a dirty cheap Pho place. I've been living in burnaby for years now. and have been a long time customer. but the quality of service has deteriorated to shitt... These viet women in their 55's must be in their menopause state. They should all stay home and hire back some young students who at least smile. The food quality is the same... just as good as before. but... wat about my water. I ask for it not once, not twice but 3 faithful times and i was like 75% done my meal before it finally came. Fire them Old Bitches!

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Great Noodles, Great Price
By Aireii of Vancouver (8 Reviews)
Submitted Saturday, October 4, 2008 - 11:12am [Dine in]

Being here a lot of times due to the positive visits I have always got. I come again.

Ordered a large bowl of Pho with Fatty Flanks. Came quickly, friendly service. The noodles were outstanding, perfectly cooked bowl of Pho, flanks tasted great, a little bit chewy is how I like it. The broth is very tasty, delicious to my expectations. Lots of noodles, lots of beef, lots of soup broth.

Service was nice, I always liked to have the particular same waiter because she was nice to me and very friendly. Good English compared to other Vietnamese Pho Restaurant waitresses.

Value, was stunningly shocking. $6.50 I believe for a large bowl of Pho that left my stomach bursting. It's $4.00 for a regular-sized Watermelon Slush @ Big Orange, yet $6.50 for a large bowl of Pho that will definitely fill your stomach. Definitely a 5 for price and quality of Pho.

Ambiance, could use a decor, the carpets were... different from other Pho joints, heard it was an Italian restaurant so I didn't mind. Clean tables, comfortable seats to have a nice chat with a friend, would stay as long as I needed to be to finish my Pho, have some time to digest.

Would come again, positive experiences. Not far from Metrotown, for a great Vietnamese Restaurant in Burnaby, spectacular price. Would definitely recommend, go again.

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