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Oui Paris Cafe Couture

4092 E Hastings St
Burnaby, BC V5C2H9
Tel: (604) 563-4011

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Not worth the wait, or your money! Really rude staff
By JFaltakas of Burnaby / New West (1 Review)
Submitted Monday, February 9, 2015 - 11:10pm [Dine in]

TERRIBLE!!!! The space is cute and sandwiches taste good, but WOW, worst customer service I have ever experienced. After waiting over 50 minutes for a sandwich, I inquired. The woman (one of the owners) had the nerve to respond "so should I just cancel your order? Can't you see we are busy here, if you were in a rush you should have told us". I'm sorry, but allowing 50 minutes for a sandwich in the first place is quite gracious in my opinion. What kind of customer service is that? Shouldn't YOU have advised us if YOU were busy and behind? Not the other way around! The entire time there, we listened to them talk to other guests this way as well. It's too bad, I will be telling everyone I know not to dine here. To the ladies that run this place, you really need a reality check in the customer service world. You have no right to treat your PAYING customers like that. Hope your understaffing is worth every pretty penny in your rude little pockets.

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