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3
  • Food3.5
  • Service2.5
  • Value3.5
  • Ambiance3
  • Reviews21

North Garden Restaurant

3355 North Road, #286
Burnaby, BC V3J7T9
Tel: (604) 421-8863

Reviews

Displaying 1 - 20 of 21 Reviews FoundSort: Useful | Helpful | Reviews | Date
cheap lunch meals but slow service
By pete66 of coquitlam (56 Reviews)
Submitted Monday, April 26, 2010 - 6:45pm [Dine in]

We were seated at a booth at the back. It took an awfully long time before someone finally took our order. We ordered a lunch special of fried beef noodle and a chicken vegetable chow mein dish. Seemed to wait about 15 - 20 minutes before the food arrived. The food was pretty good for the price so we will return.

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Not Bad...
By cherrybomb143 of Surrey, bc (218 Reviews)
Submitted Sunday, August 31, 2008 - 1:58am [Dine in]

Came here late at night and tried the two course peking duck meal (with added soup) Food wasn't bad and this isn't really the place for peking duck anyway, so for the reason that it filled me up, I rated food at a 3.

Our server was very nice when we saw her...but it was difficult getting seated, having our order taken, and finding someone to pack our to-go's because no one was on the floor or checked on us (they were not busy since it was just an hour before closing and there were only 3 tables including us)

Ambiance is actually pretty good for a HK cafe style restaurant - looked very clean and fairly new.

Considering the quality, value for peking duck wasn't really there for $35 (3 courses) I saw their menu for set dinners... 2 dishes with rice, soup and dessert went for about $26 but I didn't try it so I can't comment.

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nice place, food could be better
By chasiubow of North Van (675 Reviews)
Submitted Saturday, October 13, 2007 - 8:18pm [Dine in]

I took Mrs. C here for an early dinner after some shopping, since the restaurant looked inviting. Inside the décor was modern and comfortable, and the place was huge! I was expecting a good meal, but I was disappointed.

The server seated us after a short wait at the door to the nearly empty restaurant. I had beef with black bean on rice and my beloved co-diner had pork and preserved vegetable in soup with noodles. The food took a long time to arrive, and when it did it was not great. These were not complicated dishes! The portions were big, but I have to say the best part of my meal was the strawberry slush I had to drink. It was tasty. The rest was only barely okay.

The server seemed friendly, and the place was clean, including the w/c, but I came for food and that was not up to par. I agree with the previous esteemed reviewer that it is not gourmet, but it is very cheap. Well, at least that’s something.

This place has potential. Please make an effort.

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Great eats!
By epicurious of Burnaby, BC (507 Reviews)
Submitted Sunday, May 6, 2007 - 5:53pm [Dine in]

When we walked into this restaurant yesterday, we were so surprised at how big it was. Even when it was Estea, I can't imagine them ever filling the place up. My sister and i came here for lunch yesterday since we've wanted to try it for such a long time now.

IMHO, this place lacked service maybe because there is such a huge area to cover. When we were asked to pick any booth, we noticed none of them were cleaned up from previous diners. For how long the dishes were sitting on the table, no one knows. When the guy finally came to wipe down the table, he really had to scrub down hard to lift the food residue off the surface.

I had to give the food a 4 rating because of its value. Obviously, the food was not stellar and fine-dining grade, but for a baked sole filet on rice plus a drink at only $5.95, you really can't go wrong. The fried rice under the baked fish and sauce was not greasy at all and it came with 2 pieces of nice-sized sole. The sauce topped off with cheese was nicely seasoned.

The menu had lots of choice and would please any one. From HK cafe-style dishes, to traditional chinese dishes, to late-night chinese tapas with plain congee.

My only complaint was the service. I asked for soup in place of a drink and it never came. Usually it comes well before the entree does and after mid-way through my rice, I asked for it again and it still didn't come. I can understand them forgetting, but in a restaurant that wasn't even 25% full and after a reminder?

I would definitely return for more cheap eats. Hopefully the service won't be as bad as yesterday's experience!

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Good Food, Very Consistent
By A Fatty of North Burnaby, BC (75 Reviews)
Submitted Monday, April 26, 2010 - 1:01am [Dine in]

If you want Chinese food, try it. The food here is very typical Hong Kong style everything. The price is relatively low considering how much food you would normally get anywhere else. The portions are satisfying. However, like almost all chinese restaurants, their washrooms stink. Litterally. Overall, I would come back if I were in the area, however I would not go out of my way to go there.

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Doesn't stand out.
By teddyandturtle of Vancouver - Kingsway (84 Reviews)
Submitted Monday, March 29, 2010 - 1:59am [Dine in]

I was here for a birthday dinner for about 12 people. The place looked clean but lacked decor. No surprise though, typical Asian restaurant.

The food here I found decent. We ordered quite a bit, and being a vegetarian I didn't really eat much besides an eggplant hotpot sort of thing. It was good without being oily and large portioned. The rest of the food looked okay and I didn't hear any complaints.

Service I found was even worse than your typical Chinese restaurant; mostly the language barrier. Our group had about 4/5 who didn't speak Cantonese. They gave us odd looks and we had to ask them for things several times (cause they didn't understand or just forgot, not sure) like water, tea, changes on some dishes.

I most likely will not be returning to this restaurant.

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Cheap yummy eats
By ChivalryX of Burnaby (60 Reviews)
Submitted Monday, January 25, 2010 - 12:42pm [Dine in]

North Garden is one of our regular places. We've been going here for years, for meals ranging from a quick lunch to a full 8 course dinner.

The food here for the most part is very good, and the prices are very reasonable. Most notable is their lunch menu, which goes from 11-5pm. All the items are in the $6-8 range, and come with hot drinks. Cold drinks are an additional $0.50. They have anything from HK cafe style sandwiches, to noodle soup, to fried noodles or fried rice. The portions for these dishes are quite generous, and one plate should fill up even the larger of appetites. My wife and I usually order 2 items and have enough for lunch the next day.

The service can sometimes be a little slow. They tend to only have 2-3 servers at any time, even if the place is buzzing. Overall the servers are polite and efficient, and I've yet to have an order go wrong.

For their dinner menu, they have the usual "pick 4 dishes, or pick 8 dishes" from a list of about 60 items. In general their dinner time is pretty quiet, so food comes quickly.

As for ambiance. Well you can see the laminate flooring has seen better days. The restaurant is pretty clean, and bathrooms are reasonable (for a Chinese restaurant). The decor is a remnant of the previous Estea, which resided here before North Garden over 5 years ago.

It's still one of our favourite "cheap eats" places and we'll still be coming back for more!

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Good food makes up for other stuffs.
By pc7999 of Burnaby (48 Reviews)
Submitted Tuesday, October 20, 2009 - 10:12pm [Dine in]

This restaurant is nothing to look at. Bare decor and cheap furnitures. The same feel as a cafeteria. Service was so so. Never really ask if we want more tea even when our glasses are empty. So don't expect better service when you go.

The food on the other hand is mostly very good. I say mostly because their curry dish is clearly using instant curry. Not good at all. Other than that the fried noodle, the fried rice, the honey garlic ribs are all very good. Way beyond expectation. They have a very impressive menu as well. Next time i would have to try their seafood items.

Oh the milk tea, not that good.

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Food and Value outweighed lack of ambiance.
By deedeebee of Burnaby B.C (1 Review)
Submitted Sunday, September 4, 2011 - 9:17pm [Dine in]

So, not the greatest ambiance - fast food chainish decor and wait staff not the most cheerful but, the hubbie and I have been there twice in recent weeks and the food was FAB both times - good count/amount and fresh and tasty!! HIghly recommend both of the 'dinner for two' choices - especially 'dinner B' - great meal with plenty to take home for snackin'!

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Very poor service
By lilylin of Coquitlam (1 Review)
Submitted Tuesday, June 16, 2009 - 2:57am [Dine in]

The server did not come up to the "wait to be seated" sign to lead us to our table, instead she yelled across the restaurant where he wanted us to sit. And if you have been to North Garden you will know there is a separation of two rooms and the guy was standing at inside the separation door of the room further down.

When we tried to ask about the vegetarian choices on the menu, our server was very impatient. This time a woman, she just pointed one thing on the menu and told us to look at the menu ourselves with a very bad attitude and looked like she was about to leave us. But I wasn't going to let her do that because I had a question and I'd like to be answered properly with patience! So I looked at the menu for a little bit and ordered two dishes that i thought would be vegetarian.

While waiting for our food, we overheard the other table talking about what drinks they wanted with their lunch special. And I realized one of the dish we ordered is a lunch special so it should come with a drink as well, but the server that took our order did not bother to ask us or let us know that we were supposed to get a drink with it. So I called over the guy server, who did not take our order, and asked him why didn't the girl server let us know. His answer was, and I quote, "Oh, we don't ask. You have to ask." I was shocked! And I told him that isn't it the waiter's job to ask what the customer wants to drink? So I did get my drink but what kind of service was that?

I would never go back to North Garden again unless they start training their servers properly. VERY VERY POOR SERVICE!!!And the food is only decent.
Not impressed at all.

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Always good food
By mrsk of burnaby (2 Reviews)
Submitted Monday, February 16, 2009 - 2:00am [Dine in]

We eat the food on a regular basis. Our whole family loves the food. We are never disappointed. Tonight we had the food delivered and it was here in 20 minutes. We have had to wait for our food sometimes when we have eaten in the restaurant, but the food is always fresh and tasty, and quite inexpensive.

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Modern look and good food
By marspball of Coquitlam (38 Reviews)
Submitted Tuesday, February 5, 2008 - 10:59am [Dine in]

I've been coming to this place ever since they opened. For those who have tried the Lougheed Wonton restaurant, this is the same restaurant with a few extra items on the menu. You have a wide variety of selection to choose from. You have the chinese dishes that are offered at Lougheed Wonton, HK cafe style dishes, and the late night mini chinese dishes. They also offer bubble tea although i've never tried them to this day. My significant other loves their baked spaghetti with meat sauce. I personally like the mini dishes at night, especially the deep fried silver fish. The grill is also good.

Service has been hit or miss like the previous reviewers have mentioned. They are a bit understaffed on most days and you have to make an effort to flag the servers. But at least the staff are friendly and never rude.

The ambience is very good. The inside of place is spacious and bright. It's also a nice place to hang around and talk.

And the price for the food is also reasonable. Give it a try.

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the food used to be a lot better
By pete1913 of Vancouver (12 Reviews)
Submitted Saturday, February 18, 2012 - 1:04pm [Dine in]

We came here for dinner recently and ordered sweet n sour pork, chinese brocolli and beef. The beef did not taste good as was under seasoned and looked soft and pale, not fried. The other dish tasted like sweet n sour pork stew as there wasn't enough of a crispy batter and the pork didn't have enough fat in it, too lean. We have been here a few years ago and the food was a lot better than it was now so we will not be returning..

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Good value consistent food quality
By tofino8888 of Vancouver (11 Reviews)
Submitted Sunday, April 8, 2007 - 3:46pm [Dine in]

I have been to this restaurant three times in the past four months for lunch.

They have a good luncheon menu with item pricing between $6 to $8 per dish including hot hong kong style coffee or tea.

The luncheon food quality and portion are above average. Services are pretty sold except when the restaurant is full.

The restaruant location has abundant parking. I will definitely recommend people to give this place a try.

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Great Place for Family Gathering
By firlfoodie of Coquitlam (3 Reviews)
Submitted Sunday, March 4, 2012 - 12:33am [Dine in]

I have been here a couple of times and it is the greatest place for big family dinner. We had 11 people celebrating old man's 60th bday. The taste of every dish we order has been mild but flavorful at the same time which suited everybody's tastebuds.(we have two families having very distinct tastes) Our favorite have been the deep fried squid and the bbq duck/chicken. THe soup come with the combo has A LOT of stuff ( for exp. the wonton soup have at least 10 huge wonton) The staffs are not necessary smiles all the time, but they are very professional and attentive. They always bring you anything you requested right away not like at other place they give you bad faces every time you ask something. at the end the combo include chinese desserts- red bean soup or mango pudding. my niece and nephews love the pudding and we adults adore the red bean soup that we almost impolitely ask for seconds. Also, we brought a cake to celebrate and they brought it over just after we finish our meal. perfect timing and provided all the dishes and utensils. Great place for big family like us.

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Mom's Treat
By foodyguy of Surrey , B.C. (1 Review)
Submitted Thursday, February 16, 2012 - 9:41pm [Dine in]

We were going to go to another place for Chinese on Kingsway but my cousin and I spotted the North Garden after being at Tim's just down the street. We had stopped in to pick up a couple of menus to check out the pricing first which was about right in line with other places. There were 5 of us in the group and so we ordered the dinner for 5 A combination. The wonton soup arrived soon after we placed the order. The broth was nice and flavorful as were the wonton with enough snap peas and broccoli to go around. Then they started bringing out the courses one by one shortly there after. The rice was nice without any grease or being over seaoned. The chow main was very good without too much soya sauce and the chicken pieces were nice and fresh. The sweet and sour ribs were top notch without the over use of vinegar that can give you that slight burn in the back of your throat! The almond chicken*; beef and greens*; egg foo young and garlic ribs were all cooked to perfection! *Not too much batter on the chicken,* nice tender beef and vegetables plus not too much garlic on the ribs!! Sure the ambiance may not be fantastic but I'll take clean and uncluttered any day!! The staff was very attentive and had a nice smile for everyone! Will will be returning in the future!!

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Lunch and Take-Out Best
By jettastorm00 of Coquitlam, BC (23 Reviews)
Submitted Thursday, September 3, 2009 - 3:26pm [Dine in]

We live nearby, so my husband and I have been doing take-out and lunches here for a few years now. We usually order a vegetable dish and chicken or duck. Their vegetable dishes are excellent as they are cooked well enough, but still have a fresh, clean taste and aren't over-whelmed with sauces and salt. The egg-rolls tend to be a bit greasy for my liking, but aren't bad.

One thing I like is that they cook the meats in separate areas/pots so the cross-contamination is kept to a minimum, unlike some places that cook and prep it all in the same area. I like their duck and my husband likes their beef and tomatoes. I always find their rice over-cooked and mushy, so we don't bother ordering it anymore. Another annoyance is that they have bubble tea on their menu, but they rarely have supplies on hand to actually get bubble tea, so I've finally stopped ordering that, too.

The service isn't that great, though. If you're eating in, sometimes you're waiting a while to get the menus and have your order taken or even get the bill. It's esp bad at night. Sometimes the servers will just yell at you across the room, even if is busy, and the first thing they ask if you'd already placed your order instead of asking if you're a dine-in or take out customer.

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Same review, but Overall rating wrong
By speedingdog of Coquitlam (1 Review)
Submitted Saturday, November 10, 2007 - 10:12pm [Dine in]

I ranked the last review's Overall score as 4, but it came out a 3. That's a mistake and I want to correct that.

This is a very clean looking restaurant. My wife and I love coming here as it's spacious, comfortable and the service is fairly good. If you ask the waitress for hints on what to order, she gets into a personal friendly mode with good suggestions. We've been here at least 10 times now as we live in Coquitlam. All the dishes have been very much to our satisfaction. They do have a section containing lots of old magazines for customers. That's the part I'm not too impressed with. Not quite a variety for guy magazines. Parking is ample and it's also a great place for meeting someone to have a chat. It's our favorite restaurant in Coquitlam.

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One of my favorite lunch place
By maruchi of Coquitlam BC (1 Review)
Submitted Wednesday, May 5, 2010 - 12:12am [Dine in]

Not bad at all. I like the food there.
The taste and portion of the food is quite consistent.

I often go there for lunch mostly.
But dinner times are good too. Crab dishes are yummy. Most of high-end dishes are good but needs some decor upgrade.(Kinda having expensive seafood dinner at a cheap looking restaurant)

Hey, can they fix that laminate floor? That's somewhat bothering...

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great food, great price
By quanvon of Burnaby (5 Reviews)
Submitted Wednesday, February 6, 2008 - 7:06pm [Dine in]

have been to this restaurant about 3 times now. Food has been good everytime we go.

Recently went for the $200 set dinner menu. all the food was really good. surprised at the size of the lobster/crab dish as it was huge. everyone was full, halfway through the meal.

service was pretty good. we were going to add more dishes thinking there might not be enough food, but waitress told us we'd have more than plenty....which we did as we had a ton of left overs!

would highly recommend. hard to find a good chinese place in burnaby! will have to try their lunch menu sometime.

quite a roomy restaurant with lots of seating. nothing extraordinary in terms of ambiance. they've got tons of magazine, but i was laughing b/c i saw one displayed that was from 2000. who knows about the rest of the mags.

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