Used to love this place when it was voted best, but it ain't getting that vote anymore. In restaurant the service is often snippy and unattentive. This has happened the last few times i've been there, i've mostly chalked it up to just the occasional bad server and not a general thing. Till now, now more than not you get rude, unhelpful waitresses, and the food has gotten incredibly greasy and generic (think man-chu wok). I called for delivery tonight and it was the last straw - a woman yelled at me because i didn't want to pay cash! she was honestly yelling, she escalated like a crazy person about it when i said i wanted to pay credit. It was 10:15 - cutoff was 10:30 and she got in my face about it when i asked her why they advertise the cutoff as 10:30 when it's really whenever they want. Then she snips at me "fine, give me your credit card number" and i just told her tough, i'm not giving that nutjob my credit card number, no way! I'll take my business to Burnaby Palace, a GOOD and friendly chinese restaurant in the area. Honestly, this woman was 2 bricks short of a load. She sounded like she was about to crack. Which has become typical of the workers at the restaurant. They're worse than Ryanair air hostesses. Picture Cruella Deville serving you wontons and you'll get the average waitress there.
Also, not handicap friendly as they allow customers to park in the handicapped spots - my poor cousin with spinal fractures was in a lot of pain after going to that place so some hoodlum street racers car could get a bigger space.
My partner and I went to Mr. Ho's tonight, for our second trip to this restaurant. Again, quite busy but we were seated right away, tea and menus dropped off in under a minute. We picked our selections, with the waitresses stopping by the table 3 times to take our order, might be a bit too much of a rush there. No music or soft lightling, as with most Chinese restaurants. We ordered spring rolls, congee for appetizers, egg foo, s&s pork, fried rice, pan-fried rice noodles with beef for entrees. The congee and egg roll came within 5 minutes, but they brought the egg foo yong with them. Th rest of the meal didn't come for about 10-15 mins, so the egg foo yong was a bit cool at this point, but still plenty warm. All in all, a good choice. Not sure what the hype is all about tho... we get very similar food at our usual Chinese restaurant, Hing Loong on the corner of Nelson and Kingsway, but I must say the decor is a bit higher end at Mr. Ho's... Hing Loong is more of the hole in the wall kind of place, family run, with Mama making egg rolls or what have you at the first table outside the kitchen. (grin) If you want someplace for Chinese in Burnaby to take friends you want to impress a bit, take them to Mr. Ho's... but if you want good Chinese with a bit more hominess and quieter environment, I would pick Hing Loong.
Went to Mr. Ho's recently, there was a long lineup on saturday night but after about 15 mins were seated at a nice booth. We ordered wonton soup, regular egg roll, chicken chow mein. The egg roll had bits of pork, celery., wonton soup was quite tasty, but the broth wasn't piping hot as it could have been. Me and my partner found the chicken chow mein consisted of pieces of white chicken meat which tasted boiled, sprinkled on top of the underfried noodles.. we like our noodles quite crispy, not just stirred into the gravy and bean sprouts but if your a westerner, that might be okay. We'd go back again maybe next time try the sweet and sour pork which looked pretty good...
What suprises me is that the food serves very fast, even on Friday night (full house), wow~. The food actually not bad at all, not like Chinese and Canadian cusine, or I should say it's taste quite origanial, wow again.
Give me a break. I have read many reviews on this restaurant and I can't believe it. Mediocre service and mediocre food. Only good point I guess would be the price, but quiet frankly I can think of a bunch of places which are better for the same price. I guess if food court chinese is your idea of quality then this is the place to go. I read a review by Mark Laba from the Province newspaper and he said this place was good. I guess he likes food court chinese.
The food is great and the service is fast and friendly at Mr. Ho's. I love Chinese food, and I am quite a snob when it comes to how I like things made. Mr. Ho's has not dissapointed me yet. Everything on the menus is great and there are so many choices, I can never decide what to order. The ambiance is a little drab though, but I don't usually go to restaurants for the ambiance. I want to leave full, and not broke, and I can do that at Mr. Ho's. You can guarantee I will be there again and again :)
I've gone here enough times that the waitresses should know my face, but it doesn't seem like they do or maybe they don't care. The service can be inconsistant, and so can the food. There have been times I have ordered the same thing on muplitle occasions, and some days tasted better than other days.
To be honest, I've been here for the last time and my new favorite is On On Wonton house just a minute away. Check out my review!
the first time we ordered takeout from mr. ho it was great. the food came fast and was very good. however a week later, we ordered similar things and were greatly disappointed. First the food was overcooked. We had to throw away the deep fried jumbo prawns, they were so bad! And we were disappointed with the szechan beef as well. The delivery was also alot slower than the first time around. overall the 2nd experience says that this place is very inconsistant and since we dont know if it'll be good or bad next time, we will skip it all together.
On my own experience, Mr. Ho wonton house had been tested and proven many times to be a good restaurant to celebrate family gatherings, birthdays and other special occasions. Their food is always prepared well and served fast even on a busy weekend. Their servers are really nice and would make recommendations, one server will even let you know if you've ordered one too many dishes.
This perhaps is one of the best chinese restaurants I had and will definitely keep coming back.
mr. ho's always rings true when the chinese food craving kicks in. we always order the combo A or C for two (it's pictured in a plastic stand on the table). we just get tons and tons of food, and always enough for another 2 or 3 meals at home. the wonton soup comes almost immediately after ordering and they're always quick to refill the cups and the kettle with tea. what else can i say? i've always been pleased.
Chicken was tender without being steamed, green bean dish was spicy, noodles tender and tasty, sticky rice sticky - a super variety to choose from and each with a taste difference. Chinese without being 'sweet and sour chicken balls'. Have to go back soon!