My first time at this location. Been to the other 2 and knew what to expect. Just wanted a fast economy meal party of 4. Total order of 5 dishes. Sweet and sour pork was high no one had more than 1 piece. After we finished eating the waitress asked if we wanted the sweet and sour packed to go. I explained it was high and not edible. She then explained the dish was good but the cook had changed vinegar brands. Kind of like it was my fault it was no good and how it was a very popular menu item. I never asked for credit which would have been a nice jesture. I have never been back and never will. I prefer to go to the ON ON at the old location.
I agree with the previous post. I don't understand why people come to this place. Had a bad experience where I was neglected for forty-five minutes for a fish ball noodle soup - a very basic and quick bowl of noodles. Maybe they ran out? Anyway the servers avoided eye contact with me and were inattentive.
However, this place does seem to have quite a following but I wonder why based on my own experience?
I was driving along Kingsway after an afternoon of embarrassing golf when my wife spotted Mr. Ho's. We were looking for a HK restaurant, but this looked like a possible alternative. I admit that at first glance I thought this place might be one of those red sauce Chinese places only white people go to. I was surprised to find it was not. Well, not completely. There was a mixed crowd, and the menu had a balance between chop suey and real food, so there was something for everyone.
I had the beef with pineapple and satay sauce on rice, followed by some gai lan with oyster sauce. Mrs. Chasiubow had chicken congee. The beef dish was on par with the version that The Boss serves. The gai lan was properly prepared. I tried the congee and it was tasty, not too salty with just the right amount of ginger and with a generous amount of chicken.
The service was the fastest I have ever seen in a Chinese restaurant (like lightning!), and the staff was very friendly. They seem to know a lot of the customers by sight, so this place must have regulars. The ambience was good, and the place was tidy. I had only a minor gripe: I was a little surprised they didn’t have iron Buddha tea (ti Kwan Yin), but they had the generic (like Hon’s) tea, which was okay.
It was a satisfying meal, and I will probably go back if I am in the neighbourhood. I want to try the yin yang chow fan next time...
We used to frequent this place a few years back, but after a bad experience with ordering takeout stopped going. We decided to try it again recently, since we were in the neighborhood. The food has gone downhill. It is very much food catered to western tastes, not authentic Chinese food at all. You can definitely get comparable or better food at the food court in Crystal Mall for cheaper. The beef brisket was tough, the chow mein soggy and greasy. The 'large' fish ball noodle soup had four measly fish balls with noodles in salty oily soup - no veggies, not even a sprinkling of green onions. The soup itself tasted like the stuff I make at home from powdered soup base. We went in the late afternoon and the place was almost empty. The most disturbing thing was the way the servers were talking to each other. Their attitude is awful, making derogatory comments about the way another table ordered their food in Chinese so the customers didn't understand. At one point one server asked another whether we wanted our leftovers packed up. She answered no without even asking us first. Worse than the food the attitude of the service left a bad taste in my mouth. Never going back.
This restaurant has won alot of awards. Therefore the expectation was quite high. And i must say i'm dissapointed.
The service is very friendly but be prepare to wait as they tend to get very busy. Parking is also a nightmare when they are having their busy nights.
The food is nothing special. Very average as in you could get the same dish with the same quality and taste from any other chinese restaurant. The food also tend to be on the oily side. One praise would go to their chicken with green onion in a soup broth. That dish is very well done.
I read a comment below which inspired me to write this. Every week for a year after church, I came to this branch. We always ordered the same thing. The food is always excellent, especially their hot and sour soup, best in the area in my opinion. The wonton is also very consistent and tasty. A few years have gone by without me coming here, and upon walking in, the waitress welcomes me with a big "Welcome back!". I was surprised they still remembered who I was! And the funny thing is, they knew what I wanted! Excellent memory!
Went here with fiance's family for "new years" Had regular carbo dishes such as chow mein, various vegies, S&S pork chop,chow fun, deep fried this and that. Flavours are traditional chinese, found at any or most of the Chinese restaurants. Nothing outstanding, but nothing offensive either. Quality is acceptable and they can handle some larger groups. Not my first place to return.
Always a smile and a cheerful hello when we walk in the door. The food is not the usual crummy take out food. This place produces food that I really like and I'm picky about my chinese food! This is not greasy mystery food that makes your stomach hurt afterwards. Doesn't sit in your stomach like a rock. Very nice. The hubby and I stopped in on a "we're hungry" whim after some late appointments and we had our food ready to head home with in 10 minutes. From the time we ordered! They gave us some hot tea to warm ourselves with and before it was cold, we had our food to go. On our list of places to eat at for sure.
Have been to Mr. Ho Wonton house at all three incarnations. At the first location on Kingsway in Burnaby. The one on Lougheed Highway just off of North Road. Then when it moved back to Kingsway in Burnaby at a different location.
Many dinners and a few lunches here. Same staff for a long time. Great service and food quality is always good. Ordered for delivery a great deal when kids were growing up and I was too pooped to cook.
Was most recently there in late spring and again had a great feast. Crab, sweet and sour pork chop, crispy skinned chicken, hot and sour soup, chow mein and corn and fried fish. Everything tastes good and portions are a good size. You get good value for your money and never leave there unhappy.
My family have been patrons for probably about 15 years and will continue to do so for years to come. Highly recommended for good solid Chinese food.
Mr. Ho's restaurant service, quality and value has really gone down in the last 5 years. This restaurant used to be a family favourite both eat-in and take out. Over the years, prices have gone up and portions have gone down. One time we found the waiteresses were pushy and showed us attitude when we called in for our usual take out and waited 50 minutes at the restaurant while other patrons who ordered later got their orders before us. When we inquired with the lady at the till she said it's because we only ordered a few special items we were put at the end of the line. They was no apology and she swore at us in Chinese when we left. Others who experienced such abuse should post. They only target Asian patrons! They certainly give Asians a very bad reputation!
In '92, I worked across the street from Mr. Hos place, whenever I walked in, after a few weeks, the servers always looked at me and asked me if I wanted My favourite dish! 95 I moved on, 98 or so I found them in Coquitlam, off North Road, I walked in, the first question asked was "Chicken with black bean sauce on rice?" I was floored, they remembered me......years go by, She Who Must Be Obeyed (The Wife unit) is working in Burnaby, and she tells me about this great Chinese Place on Kingsway.....we go there, I peed myself laughing, it was Mr. Hos'! I walked in (Guess what I was wanting to order?!) Yes, service was a bit slow, food was great, but at the till I mentioned I was a regular for 2 years at their old old location, mentioned that I used to wear a shirt and tie, and the hair was shorter then, and the big smile came up......they remembered me! To far away now to go back often, but a darned good place to eat! I miss those folks much!
We had my grandparents 50th wedding anniversary here a few years back and the food was amazing. We even had enough room to have half the restaurant and my grandfather sang to my grandmother an old family song it was very sweet
Ok the food is always decent with great flavours and variety. I love the soup here, especially the hot and sour soup. We go for the special for 2 people and get so much food for nearly 20 bucks that we have to take it home. The servers are decent to us, always there if we need anything. We tried individually ordering the plates but we found we got more of what we wanted when we ordered the specials from the table/plastic menu.
I've never had a miss here, always enjoyed it. The parking is a bit of a mess sometimes when they are busy and there often is a wait but its well worth it. The restaurant is nice looking and clean, definetely not a hole in the wall. Well worth my money on my visits.
We go to Mr Ho's about ten times a year as a group of 5 to 20 people, always at lunch. Our group is always treated exceptionally well and we ALWAYS get first-rate service.
We order for the group, one item for every head at the table, and can easily manage a few vegetarians or special needs diets in the mix.
We eat every single bite that comes out of the kitchen, every single time. I cannot ever remember having anyone complain after a Mr Ho's lunch.
We always get our food quickly and are in and out in the hour we have for lunch, even with a crowd of over 16 people and even if the restaurant is packed.
As with many chinese restaurants, many items that are not on the menu can also be ordered.
I love this place! I guess I'll try it for dinner at some point and see if it is the same in the evenings.
i've eaten their food since i was a kid. back when they were still part of hoy's in east vancouver, their brief stints on kingsway by the super save and on north road & lougheed hwy, and now near nikkei place. i'm sad to say the food for me has gone downhill. in my opinon, their food has become more and more western friendly the further they've moved east along kingsway. i do have friends that live and die by mr. ho's, and i can understand. some people enjoy the westernized versions of chinese dishes, and there are people like me that don't.
My partner and I went to Mr. Ho's tonight, for our second trip to this restaurant. Again, quite busy but we were seated right away, tea and menus dropped off in under a minute. We picked our selections, with the waitresses stopping by the table 3 times to take our order, might be a bit too much of a rush there. No music or soft lightling, as with most Chinese restaurants. We ordered spring rolls, congee for appetizers, egg foo, s&s pork, fried rice, pan-fried rice noodles with beef for entrees. The congee and egg roll came within 5 minutes, but they brought the egg foo yong with them. Th rest of the meal didn't come for about 10-15 mins, so the egg foo yong was a bit cool at this point, but still plenty warm. All in all, a good choice. Not sure what the hype is all about tho... we get very similar food at our usual Chinese restaurant, Hing Loong on the corner of Nelson and Kingsway, but I must say the decor is a bit higher end at Mr. Ho's... Hing Loong is more of the hole in the wall kind of place, family run, with Mama making egg rolls or what have you at the first table outside the kitchen. (grin) If you want someplace for Chinese in Burnaby to take friends you want to impress a bit, take them to Mr. Ho's... but if you want good Chinese with a bit more hominess and quieter environment, I would pick Hing Loong.
I lunched at Mr. Ho's on the above date as part of a group celebration. I found the waitresses to be outstanding in their attentiveness and (as I do not eat meat) they insisted on preparing a special meal just for me. It was simply delicious. I am not a Chinese food aficionado but would certainly return to this establishment and would highly recommend it to my friends who do go for Chinese! Thank you for a warm and welcoming dining experience.
The food is great and the service is fast and friendly at Mr. Ho's. I love Chinese food, and I am quite a snob when it comes to how I like things made. Mr. Ho's has not dissapointed me yet. Everything on the menus is great and there are so many choices, I can never decide what to order. The ambiance is a little drab though, but I don't usually go to restaurants for the ambiance. I want to leave full, and not broke, and I can do that at Mr. Ho's. You can guarantee I will be there again and again :)
Being a wonton house, their wonton is something that I have ordered quite a few times. Their wontons are not filled with shrimp where quite often the wonton does not even contain any shrimps. However their wontons are certainly cheap and the rest of their menu line up is in line with what used to be ordered for North Americanized Chinese food.
The taste is more geared toward non-Chinese where they have utilized more sweet and sour sauce and the likes. However there are also unlisted sauces/flavourings that you could get simply by asking the waiter/waitresses.
The food portion is quite nice, and can easily fill a family of 3 with just 2 plates of fried rice / noodles ordered. The place is getting a bit old though and could use a refurnishing, but otherwise is still decorated decently.
8 of us (4 couples) went to to this place after bowling. My buddy was the one that decided on this place since it was nearby and looked to be a nice place to eat - we were hungry. I being the one who speaks the language ordered. We waited almost 15 minutes for someone to come around to take our order. Our server looked like she really didnt want to take our order. It wasn't busy so I'm not sure what the problem was. We ordered 10 dishes and they came one at a time. We asked for steamed rice too, to go with some of the dishes that we ordered. We finished the first dish and ended up waiting patiently for the other dishes to roll out. I asked the gal for the dishes to come out all at the same time. She replied in her mother tongue , "we'll get it as it comes out - the cooks need time to make good food." Holy crap! - I couldn't believe what I was hearing! I gave her a few choice mother tongue words.
As the dinner rolled on, we asked for some beers and a pitcher of water from our server. We got the beer and had to ask 2 more times for water. I had to ask the busser to get us a pitcher of water since our server ignored or forgot about it. The place wasn't busy.
Food was par but we would rather have had all the dishes sitting on the table so we could enjoy all the food at the same time - not one at a time.
Some of the dishes were a tad greasy (more than some other comparable chinese food restaurants) - on a scale of 10, it was a 6.
I did say the place wasn't busy, right?
If you're hungry a craving chinese food and dont mind one dish-at-a-time and grumpy service, go for it, Otherwise, find another place down the strip as you head towards Metrotown - plenty of other better spots.
Don't let their alloclade of review awards fool you.
btw, we're all professionals and all we wanted was a nice meal with some easy friendly service.
I haven't been here a while but certainly would like to go again. It is always busy and we usually have to wait 10-15 minutes to get a table, but it's worth it.My family usually orders a few mains, last time we ordered lemon chicken, gingerbeef hotpot, chowmein, rice, beef with broccoli and shrimp with vegetables. Perfect sauce balance, always hot and delicious. The place is always packed so if you're short on time I reccomend takeout.