My mom and I went to this KFC one day when shopping at Metrotown. We ordered medium-sized fries, and brownies. Fries were very greasy and oily, and brownies were almost tasteless.
Service was okay, but it took quite a while to make her understand what we were saying.
Overpriced. The food is very overpriced for their quality.
Place wasn't very clean.
DEFINITELY not coming back.
KFC routinely sends coupons via mail to their customers. I ordered a 3 piece chicken with fries using their coupon at the Metrotown location. They gave me a 3 piece with 1 thigh and 2 small tiny drum sticks. When I took it back to the counter to ask if this was what you get, they responded rudely that with the coupon, that is what you get.
So, they send you a coupon to take a $1.20 off but they give you below standard food. I contacted their central office and they said that this is wrong and that with a 3 piece you should get 1 thigh, 1 drum stick and 1 piece of white meat (either a breast or wing).
It wasn't just that the purposely ripped me off, but they were so rude.