Great steaks, a casual ambiance and friendly, very knowledgeable staff are the proud and reliable trademarks of The Keg Steakhouse & Bar.
We were celebrating our anniversary and we traditionally have Prime Rib (me) and Filet Mignon (hubby).
We chose the Keg because we usually get a good slab o' meat and decent service.
The Keg does not take reservations for parties of two. This is annoying. However, we still like the Keg overall and we choose to have a cocktail in the lounge while we waited for a table in the dining area. Interestingly - they will also serve everything from the dining room menu in the lounge. The table in the lounge was nice with club house chairs. There was a game on the television - but it was not loud, nor overly distracting. The table was well spaced from other patrons. After we enjoyed our cocktails, we were alerted that a table was available in the dining room.
This is when I laughed out loud - the table was not a booth or a well separated dining room table. It was a small, postage stamp sized table which sat less than 10 inches aways from the other postage stamp sized tables on either side of it. If I choose to dine here - I might as well introduce myself to the patrons on my left and right as we would have been practically sitting in each others laps!!! I asked to be returned to the lounge to the much more appropriate seating arrangements and we ordered from the lounge wait staff.
Anyways - aside from this silliness - the food was good. The meat arrived as ordered. We both chose the classic Keg dinners - which are good value as they come with the Cesear Salad and a side of veggies. We both ordered wine - which was pricey - but very good.
The meals and four drinks (two cocktails and two wines - one "keg sized) - the bill came to around $165 (including tax and tip). The value is not outstanding - but it was okay.
The service was adequate - I aksed for a little extra sauce on the side (I like the various sauces which accompany different meats). They did not charge extra for this. The waitress was prompt and did quality checks. All good.
I would return to this Keg again - but stick to the lounge unless I can get a booth in the dining room.
Visited here on a weeknight and although this restaurant is new, the Keg seems to be still a bit old school and nothing new. The menu doesn't really change as they still have escargots. Didn't this go out in the 80's? Not too many appys to chose from so straight to the mains and had their classic prime rib. Good size and done medium rare as promised, nice and tender with nice horseradish on the side. Sides were very average with rice being good but the grilled veggies actually burnt. Tried their small desserts, about 4-5 varieties served in a small shooter type cup. The chocolate mousse/pudding a bit too sweet as well as some type of caramel cream one. Overal, just solid and nothign outstanding.
Have come here a couple of times and this location is clearly the best Keg I've been to in terms of consistency. The location is unusual; I didn't even notice they had one there until I drove up Willingdon one day.
I almost never order anything at Kegs other than steaks or prime rib. They are consistently made (usually a touch underdone so order medium if you want medium rare). They're a tad underseasoned as well. Cut sizes are meagre in thickness (and in general size) and prices don't necessarily align itself with what you're getting.
Service is typical Keg although this location ranks somewhere in the middle versus all the other locations I've been to.
Over the years I've noticed that the value here has decreased however this location seems to be the only one that somewhat shines a dim light over what it once was. It's definitely a safe place to bring friends or to host a party but nowadays the food here is easily getting overshadowed by the ambience.
If you're wanting something better than decent on your plate, go elsewhere. They're priced and marketed as a higher end chain restaurant, but without any quantifying substance behind it.
I'd still prefer this location over the downtown ones. After moving just a few shuffles over, I thought they would have done up a much better parking lot, as the old building had horrible parking situation. Unfortunately, parking is still a pain since the lot fills up very quickly, even for this location which is not near anything else.
Went for drinks and appies, so we sat at the bar area. Think cigar room - dark, cozy, leather and wood. Really nice.
The food was okay. I ordered chicken tenders which came with a really weird curry sauce - different.
My only real irk about this location was the washrooms. As beautiful as they were (the hallway leading there looked like a nice hotel elevator lobby), seeing TP-filled toilets is a real eye-sore and a turn off. They either need to fix the flush or not use such thick TP? Only 1 stall did not have this problem.
-yummy baked potato with bacon bits!
-had the tender fillet steak...tasted good
-nice server, but she disappeared for long periods of time...only got water refill once
-even though it's not cheap, the value's definitely there (~$33 for bacon wrapped steak, caesar salad, greens, baked potato...that's not bad at all compared to places like ..milestone's)
-very nice restaurant!
-tables were a bit too close
-washroom's really pretty...
But I was pleasantly surprised. Went on a Friday night at about 8 is. Very busy. Got a praking spot right up front. was told there was a 45 -60 min ute wait. No problem not in a hurry. Found the only 2 seats in the lounge, ordered drinks and a appy and were seated in 20 minutes!
The waitress was friendly but not obnoxious and knew the menu well. All in all the appies and drinks were pretty good value, but the entress are way over-priced. ALl the food we had though was delicious and cooked perfectly. The mushreooms that came with the steak though, taste like they were canned - very bad.
To be honest I think we were packing horshoes that night but I will give it another go.
Mrs. C and I were having a special dinner and she suggested the Keg. I tried to get into this location before but was thwarted due to the huge wait-times. We figured a Monday would be quiet. We were mistaken. The place was packed. There is little parking here for the size of the place, but the Costco next door offered a spot to put the Chasiucruiser. After a 15 minute wait in the holding area, we were seated. This place is mammoth compared to other Kegs but the decoration is nice, and our booth (actually a bench, chair, and table setup) was comfortable. I also checked out the w/c and found it acceptable.
The servers seemed very attentive, and ours was persuasive enough to steer us both to the steak and king crab special. We subbed yam fries for the baked potato, and tried the flatbread with goat cheese appy. For drinks we had pina coladas and some of the house wine.
The fries were dry and overcooked and we didn’t finish them. The drinks were great, as was the appetizer. Alas, the steak was tiny and the king crab was more like a garnish. Despite the diminutive size, both were tasty.
All in all it was about what you would expect from the Keg, and we were happy enough. If only the food was a little better…
Food: had the prime classic which came w/ caesar salad, veggies, and substituted baked potato w/ mashed. prime rib was delicious! really hit the spot. tender and juicy.
Service: was told wait was 40-50 min but seated in 30min. server was polite and knowledgeable. asked for my prime rib to be medium and she said tonite's medium was more of a medium rare and made sure we were ok w/ this. she was rite, it was more on the medium rare side and tasted great! never felt rushed the whole time we were there which we appreciated.
Ambiance: great place for a date or friends. cozy decor, soft music, and confortable setting.
Overall: def would return knowing i will not be disappointed by the food or experience.
We've eaten here hundreds of times.
My first advice is dine in the bar area (unless you are looking for something a bit more romantic or formal). I find the service you get is much better as it's a small open area and there are plenty of servers.
Out of all the many places I've ever eaten the top waitresses I've ever encountered worked here. Very friendly and they would never let your drink run dry. That's the main reason we went back so much. They must have a really good hiring and training program in place. When one of the gem servers moves on to another job it's a bit depressing. That said not all their servers are 5 star gems.
I have to admit I even had a terrible experience one time with my food I won't even get into that would have kept most people from coming back. But they dealt with it well how they do with any issue you have with them and it must have been some freak accident. My coming back shows how much faith I have in this place.
We mostly eat tapas style appetizers and bar food. The nachos keep me coming back, I'm addicted to them. If they only had their dinner menu I'd admit I'd very rarely go as it's pricy, not spectacular, and I'm not really a steak fan.
The food is delicious and very consistent. The service is very good, however the wait on Friday or Saturday nights may be a bit long. The food is very expensive for its portions, however, you would expect that from the Keg. The previous location had much better ambiance (candle light, more privacy, better view of trees, etc.). Overall, good place if you are a steak addict.
I've been to this restaurant a number of times over the years. As far as franchise restaurants go, The Keg is by far the nicest, most respected brand out there. This location in particular has a unique layout and thus a superb atmosphere.
Food - Great value for your steaks. Good quality steaks, cooked the way you like it. Not overpriced like other Vancouver restaurants.
Service - Always friendly, prompt and courteous.
Ambiance - Fantastic. Certainly the best part of dining at this particular location. The building is great and the layout of the restaurant could not have been done any better. Dim lighting accentuates the candlelight at your table, and allows you to notice the fires scorching in the kitchen.
This location has been around for some time and I've gone every so often in the last twenty years. The food is very consistent and good however with the steak scene in Vancouver being raised to a new level it seems this location may now have a challenge in holding it's own.
For most people - this restaurant will satisfy most pallettes and I've enjoyed my experiences here from food to service to ambiance.
I would recommend this restaurant and the location seems to be quite central in the Lower Mainland.
This is yet another excellent Keg restaurant with outstanding food, service and excellent value and ambiance. The prawn cocktail is of a very high quality as are the house green salad, French onion soup and the 20 oz. T-bone steak on the Winter Grill menu.
Service is attentive without being overly solicitous.
The steak is cooked to order and very tasty. I thought it looked significantly smaller than 20 oz., however.
Access is poor as there is no turn from Willingdon proceeding south. You have to proceed north in order to turn onto Still Creek and into the restaurant parking lot.
Overall, an excellent eatery which would be better if not located in such an awkward place. Traffic engineering in Greater Vancouver must surely rank among the most incompetent in the world.
Everyone knows the Keg and if you don't feel like getting all dressed up for Gotham or Morten's this is a good steak stand-by.
This particular location is brand new and huge. They have done a great job with the decor.
Be prepared to wait as there is always a line up. They have a good system and do a good job of getting people seated as soon as tables become available.
We come here because you know what are getting and it is usually very consistent. Food quality vs. price is good and service is attentive and professional. We always have left overs.
I like the Rib Eye steak at 16 oz. for $28.00 with a nice Keg sized glass of Red. Asparagus and mushrooms are perfect sides for sharing.
My family loves going to the Keg in Burnaby when we're jonesing for some red meat. We usually order the prime rib, although the filet mignon and the bbq ribs are delicious and mouth-watering as well.
The new renovations modernize the space and the large bar is inviting and classy.
The only problem is with waitstaff. The Keg is usually busy, even on weekdays, and people start dining before 6pm in the evenings - I walked in with my father earlier this week and was surprised to see people paying their bills and leaving at just a little past six.
You would think, that with such a large amount of staff, that you would be served faster. Being seated is not a problem; we usually seat ourselves in the bar if there appears to be a long lineup at the door.
But when we are seated in the dining area, it *always* takes about ten to fifteen minutes before anyone even acknowledges us. This does not matter if we are seated in the rectangular booths, a table, or at the semi-circle booths. The latter doesn't even allow you to flag down any staff as you're completly shadowed by the booth.
Aside from the waits to be served, everything else is great. Bacon wrapped filet mignon with a twice-baked potato is fine for me, although the prime rib with fried onions and baked potato is nice as well. For appetizers, you can't go wrong with classics like french onion soup, bacon wrapped scallops, escargot, or their calamari.
Hmmm.... had dinner at this Keg a week ago. Pretty typical experience, it's always hit or miss whenever you go to casual dining chains. There are always new staff learning the ropes.
We got there late and there was no hostess to seat us. Server wasn't sure if the restaurant was till open?? ok. anyways got a table and orderd pretty quickly. server was very good. forget his name, male server with good anticipation.
got the appies, neptunes, mushrooms and got the Filet with baked potato. Steak was underdone but i did ask for it asap as i was hungry.
Overall a good experience. I've been to this location about half a dozen times. This location and the one on Thurlow are my personal fav Keg location.
A keg meal is a keg meal. Or any chain steak meal for that matter. They get kyro-packs beef, that is grilled and seasoned. They get it either from Intercity Packers, Edmonton Meat. So there isnt much to it. Anyone can learn to grill/broil a steak. The difference is in the details.
Four of us came here. Wednesday evening, arrived at 6:15, were told it would be a 30 minute wait. 1 hour later we were finally seated.
Three had the prime rib classic and one had a sirloin. The Caesar salad was the worst I've ever had. The dressing tasted like they just poured lemon juice over top of the lettuce. That was not a Caesar salad dressing. None of us finished our salads.
My prime rib was cooked to perfection (rare) but it was a very fatty piece. The baked potatoe was great and the mushrooms weren't that great as they tasted like they were canned mushrooms and not fresh.
The second person enjoyed his prime rib but also found it to be a fatty piece. The person having the third prime rib sent it back as it was too rare - she requested medium rare. But was happy when it came back.
The fourth person in the group with the sirloin found his steak to be bad. The rest of us tried it and yes, it was bad. The waitress was apologetic and took it back to the kitchen and returned with another. He said it was okay but not worth the price they charge.
Will we come back? Maybe, if I am not in a hurry as we didn't leave until 9:45 because their service was slow - slow seating, slow to take our order, slow to bring drinks, slow to bring the bill.
Tried the new Keg last week. It was absolutely packed...couldn't find a parking spot in the lot. We had to wait around 40 min. for a table so we waited at the bar. Although the food is solid, I would like a few more choices...the menu doesn't seem to ever change. I find it to be very pricey as well and because it was so full it was very noisy.
This is where I have to come for dinner when the red meat cravings kick in. The hubby and I both enjoy our meals here. His fav appie is the french onion soup (he shares sips of broth with me) and I LOVE the mushroom neptune. We have the prime rib 90% of the time and try other things the other 10% when they're sold out of prime rib. Very rare for us to have a bad meal.
The construction site going on next door is their new building apparantly! It's suppose to be opening in early August and it looks like it will be a nice building. We'll have to check it out for sure!
I love the keg. Whenever I get a craving for a steak I go here. Sometimes they don't quite get the level of cooking right - I like medium but sometimes end up with a medium-rare to medium-well. I can forgive them for that though because it always tastes great.
My gf loves their shrimp cocktail. Better than any other ship cocktail shes had - and she's had them all.
Value is not to good. Pretty expensive.