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2.5
  • Food2
  • Service2.5
  • Value2
  • Ambiance3
  • Reviews32

Kawawa Japanese Restaurant

4700 Kingsway, #E15
Burnaby, BC V5H4M1
Tel: (604) 435-8577
Neighbourhood: Metrotown
  • Cuisine: Japanese, Sushi
  • Price: $$ ($15 - $30)
  • Service: Takeout
  • Meals: Lunch, Dinner, Buffet
  • Hours: Mon - Sat: 11:30AM - 11PM, Sun: 11:30AM - 9PM
  • Kawawa is located in Metrotown Mall and offers a menu of Japanese cuisine for lunch and dinner including an all you can eat option. It is the sister restaurant to the ramen house of the same name next door.

Reviews

Displaying 21 - 32 of 32 Reviews FoundSort: Useful | Helpful | Reviews | Date
Not Good, Not Bad
By crazycry of burnaby (1 Review)
Submitted Monday, August 10, 2009 - 11:43am [Dine in]

i would give a 3 in total because the service isn't that great, at the start the girl lead us to the table and only gave one dish of wasabi for 3 of us. When I start to ask for some more wasabi the guy starts to sound like he's mad or he doesn't want to serve my group with just one request for more wasabi??? The food though was decent,but not that great, the beef tariyaki was so fat that we have to basically pinch our nose to swallow it since we don't want to waste any food, the speed of the food coming to our table was also decent but i hate how they ALWAYS give the customers the sushi last(only my opinion maybe you do like it last but i don't)

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early xmas shopping lunch.
By kenneth86 of maple ridge BC (5 Reviews)
Submitted Tuesday, November 13, 2012 - 8:44pm [Dine in]

I was shocked when I read the reviews on this place. I've only been here 3 times, and twice for AYCE. the sheet does have two rows of what to order I'm not sure if they give you a second sheet or not. I ordered a lot of rolls a small amount every role. 2 cones and lots of nigiri. they honestly brought everything I ordered. and the quality of the nigiri was pretty decent, my friend got a drink and refills ended up being free. the only miscue was she asked if I wanted another soup and my friend said no, but she brought another miso each, (which he finished and I finished half)

she asked if we wanted more but we ended up ordering a lot more than we figured and were both stuffed.
and we paid 13.99 each.

I've been to all you can eats that if you order a lot of rolls and nigiri they "forget" the nigiri or the fish on the nigiri looks old or isnt that good.

Of course I prefer a sushi place in maple ridge to this, but as far as AYCE this is one of the best ones I've been to.

there was a fairly big wait to get in but if you put your name in they will tell you how long and you are able to go out for a smoke or a quick walk.

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On her own...
By amycpooh of Burnaby (3 Reviews)
Submitted Friday, August 17, 2012 - 7:06am [Dine in]

We were at Kawawa on Thursday Aug 16th. When we got there the restaurant was packed, and there was one waitress who was trying to seat guests as patrons were leaving. As I was waiting, I saw this waitress - Mandy - literally flying around the restaurant. Flying = clearing tables, seating guests, taking orders, being cashier, filling drinks, and serving the meal...just to name a few "duties". During the hour that we were there, she maintained a pleasant attitude, and had a smile on her face the whole time. I couldn't believe that...if it were me (or a few other people that I know), I would have said, "To heck with it" and quit.

Food overall as good, but what impressed me the most was the level of service that Mandy had given tot he patrons of the restaurant. The owners are really lucky to have such a dilligent and hard working employee like Mandy!

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Never EVER coming back!
By vancanucks of Vancouver (east) (1 Review)
Submitted Sunday, April 8, 2012 - 9:20pm [Dine in]

My friend and I were shopping for a bit and had a craving for sushi. We go in, and we were greeted quickly and seated. We take a look at the menu and ordered, and we repeated the order to make sure there were no errors. I ordered gyozas and agedashi tofu, and my friend ordered a chicken teriyaki roll. She comes to the table and drops off a chicken teriyaki donbouri, and i tell a waitress it wasn't what we ordered. Then my order taker came back and started yelling at me, and kept insisting that I ordered that. I told her I never said donbour, and she took it back angrily and left. She was fuming and angry. She cam back and told me that I said donbouri and not roll, rolled her eyes and gave me extremely rude and unacceptable attitude. I understand it was a long day, but I don't think coming back and lashing out at customers is the right way to go. The food was okay, nothing over the top. And the customer service was crap. Definitely do not recommend this place, better off going elsewhere.

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Solid 6:30 PM dinner service
By sugarcube547 of Vancouver (1 Review)
Submitted Thursday, December 22, 2011 - 10:35pm [Dine in]

I came here for dinner with my sister today.
The atmosphere is very modern with a "Japanese twist".
We were seated promptly in a very nice 2 person booth.
The menu was full of a variety of Japanese foods. I ordered the salmon teriyaki for about $12.
It arrived within 10 minutes which I was quite surprised by considering the large amount of people there. It was quite pricey for the size of the fillets and I would suggest it maybe $10. It tasted very nice though.
My sister ordered a small california roll and tofu teriyaki. The california roll came within a couple of minutes and was delicious. The tofu teriyaki was actually tofu tempura with teriyaki sauce on top but still tasted alright.
To summarize, I do think that some items are overpriced for their size but the taste is all worth it. I don't know about the AYCE but the price for it seemed average.

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Great If You Are Really Hungry
By ClankyTheGorn of victoria, bc, canada (1 Review)
Submitted Thursday, September 1, 2011 - 12:52pm [Dine in]

First time visiting Vancouver, I went to this restaurant and for 14$ I got 3 or 4 waves or food the size of the table each wave within minutes. Great quality sushi, descent amount of options. The service was good except the employees seemed very unhappy. I think it was about a 3 1/2 or 4 stars. It was very good!

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A pleasant dining experience once again
By hyjackson of burnaby and vancouver (1 Review)
Submitted Tuesday, April 20, 2010 - 3:16am [Dine in]

I have been here countless times with my colleagues and I have got to tell ya, it has always been a pleasant dining experience.
We arrive and were seated in a small area but we requested a bigger table. Thus, the manager was more than happy to escort us to a bigger table. I know the table can fit around four while there was only us two, we were being a little annoying. Yet the manager was nice to give us the opportunity. There are TV in the restaurant. the music is soothing and suits the mood of the Restaurant. calm and serendipity fills my mind.

However, there was one server that left an impact in my head. a server that was quite short had a little bit of attitude when i asked for a spoon for my miso soup. Maybe she was having a bad day? well I ignored her and went ahead and asked the other servers for napkins and etc... and they were very polite to retrieve my demands. Food was awesome, I would recommend the king of the roll or dragon roll, those two are my favourite specials rolls on their menu!

Will definately be back!

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servers were nice, food fantastic
By Charleslee of Vancouver (1 Review)
Submitted Tuesday, April 20, 2010 - 3:04am [Dine in]

i really like this restaurant! the servers were nice, food was fantastic, i can't wait to return!
I ordered the large california roll, miso soup, tempura udon. miso soup of course came first, and soon after california roll arrive and their large california roll was indeed large! Tempura udon came about 5 minutes later. I was shocked at how fast food was served! Quick and speedy. Servers continuously came and asked if I wanted more tea. I felt bad I wanted them to leave a pot on the table so I could pour it myself, but they were glad to come by and even ask if everything was OK. Very friendly place, nice overall structure of restaurant and lightings.

Had a incredible time, i will be back!

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So much better now
By FrancesKim of Burnaby BC Canada (1 Review)
Submitted Monday, March 15, 2010 - 10:17pm [Dine in]

People write reviews usually to rant on a bad experience otherwise if you had a good experience why would you even comment? Well I for one had a wonderful experience at Kawawa Japanese Restaurant! I have been here when it first opened and had an ok experience not the best. However, I went back with my buddy and gave it another try yesterday and two main things changed. First, they serve alcohol (woohoo!) and second the manager had changed. I rememeber it was some bad breahted smelly grumpy lazy 40 year old man. Business was good we had the dinner AYCE when I arrived it only took less than one minute to get a seat! restaurant was 3/4th full. When we arrived tea was poured immediately and asking if we wanted any other drinks. However we also ordered two hot geikkenken hot sake and a coke. When we asked for refills they were quick and speedy to refill the bottomless drink. The food we ordered came at the right time too! Appetizers first than came the hot foods. There were some pretty good looking waitresses I might add :) So some eye candy for lonely guys (hahaha).

For the viewers wondering we talked to one of the waitresses and asked whether this was the same owner as Taisho or Aji Taro and NO it is not. People often assume without asking! They were really nice and responsive to the questions we had on the AYCE menu (we didnt understand half the rolls).

We asked for the bill and the hostess at the front handed it to us, no hidden 10/15% tips. So we decided to give a 20% tip for their excellent service. Willing to go back and try the regular menu and the Ramen on the other side next time!

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Wouldn't recommend it
By tanta of Richmond (2 Reviews)
Submitted Sunday, August 2, 2009 - 2:18pm [Dine in]

Food was decent, but the wait time is too long. A person sitting at the next table complained to the server and just walked out after waiting forty minutes. We had the AYCE menu. We put in our first order, then realized that only 90 minutes was allowed for AYCE, so we put a second order in. Nothing came yet, so we put in a third order. The food that came first was from the second order. We couldn't keep track of what we had ordered and what had arrived. We put in a fourth order.
Service- our server was helpful

Value - Each order (e.g. California Roll) was for the PIECE, so you have to order four to get a full roll.

Ambiance- There was no air-con and it was a very hot night.

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Horrible food
By Maria regala of Metro town (1 Review)
Submitted Friday, October 24, 2014 - 8:50pm [Dine in]

We had a lunch today with my kids 10/25/2014 11:30am. The food is horrible, chicken/beef teriyaki is so cold, chicken karagee is not cook properly, smelt fish is so cold and mostly everything! When we get home we got sick (stomach ache).. Is just really horrible.. I don't really want to recommend this restaurant to anyone for what happen! We won't coming back and i will tell the world how horrible is their food.. I think they keep the leftover food and used it the next day! Thats bad.. Shame on you whoever working in the kitchen you know your food is old or uncooked you still serving it!

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Favourite AYCE
By MonkeyKing of Vancouver (6 Reviews)
Submitted Thursday, January 3, 2013 - 1:01am [Dine in]

I come here with my friends at least once a month. Food is really tasty and the pop is bottomless for only $2.50. Nigiri is very nice and chewy. Maki Rools are decent size and very tasty. The chicken teriyaki and chicken karaage is very good. Spring Rolls taste microwaved but still edible with a topping is sweet and sour. Sashimi is decent. Not the best. Waiters seem to ignore you but get the job done. Order forms are never completely served. Tempura is decent. Chopped Scallop Cone is very good. Seaweed is crunchy and scallop tastes fresh. Udon is really nothing special. Late night $13.95 very worth it. Overall food is quite tasty, service needs work, price is worth it.

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