Jang Mo Jib is a Korean restaurant offering spicy, authentic dishes, many soup based. This location is on Kingsway in Burnaby.
I ordered a seafood hotpot. It had one shrimp, one little oyster, one egg and the rest of the bowl was filled with tofu. I do like tofu, and their tofu tasted great, but some variety and some more seafood would have been nice. Our other order seemed fine, though. So if I ever come back, I will stay away from tofu. Service was quite prompt. We were seated quickly, order taken and food came out reasonably fast, but everything was done without a word, without a smile, and without eye contact. There wasn't even an acknowledgement when we said "thank you". The whole dining experience was way too quiet and impersonal. Please work harder in the service department.
Portions were a good size, the price is like most korean restaurants. I have had better and I have had worse. There's not much to say. The service was good when I went with my friend and both of us are not korean. We didn't feel any discrimination or rudeness like the other reviews have. I will probably go back when I don't feel like going to a Korean BBQ place and smelling like BBQ all day.
We've been to the old place on Kingsway and the one downtown. Nice to see they re-opened up in Kingsway again.
Inside is nothing to crow about, but if you've seen their previous digs, it's a step up. Relatively clean so no real complaints, it has no pretension about being a fine diner, right?
Service? Again, no complaints. As with a lot of Korean places nowadays, you don't bother waiving the waiter/waitress over. You just press the button. Way more efficient. They did respond quickly to all of our requests and the food came relatively quickly. The waitress we had read back our order using the numbers (i.e. M7, E3, etc). Similar format to all the Pho restaurants around the continent, so if you're not used to such a system, where have you been hiding?
The food, well, the soon dae is still the best in town. The other stuff is pretty decent, no complaints but nothing mind-blowing either. The menu itself was okay, reasonable number of good standby's but nothing super unique either. Price is also middle-of-the-road for what you get.
No reason to stay away, but no strong arguments to make a trip here either. (I think the branch downtown is better).
This place is a pretty safe bet (and it's open till 1 or 2 am), but if you're willing to be a bit adventurous, there seems to be plenty of other Korean restaurants nearby.
We went here the other day at 7pm. There was a line-up and the cashier had no idea how to manage the people. She just told us to line-up but how would she know who came in first? There were like 15 ppl standing all over the place. After some people have left with frustration, another person came up with idea of writing people's name down. Duh. Once we got our seat, we got our tea right away. All the servers were busy running around but I agree w/ the previous reviewer, they're not that attentive. We ordered the hot pot (J1 on the menu) and it took more than 30mins. What do they need to cook in there? Isn't everything pre-cooked? We were very hungry. But what we got was rewarding though. Pork bone w/ meat and some veggies. The soup made my tummy feel warm and happy.
I recommend this place. I think the quality and portion is the same as other locations.
Enjoyed a great meal here just the other day. My dining partner and I were very impressed. Although busy they found as a table for two in no time around the dinner hour.
I opted for one of the "buns" and some pot stickers. Both items arrived almost at the same time pipping hot.
The pot stickers were great with a very nice soy dipping sauce. My "bun" came in a huge bowl with plenty of rice, some nicely cooked beef, various veggies like zucchini and carrot. The flavours went together nicely and with a generous squeeze of hot sauce absolutely delicious. That big bowl of food for $8.50
Our server was very friendly and efficient bringing me a second pint of beer at under $5.00 in record time.
As we left the man taking my visa payment gave us a good smile and hoped that we would come back again.
With very reasonable prices , delicious tasting food and good service they'll see us sooner than later.
We've been here several times now since it opened earlier this year. We've sampled many items on the menu, and the food is always good. However, the service has varied from ok to bad. I went for lunch a couple times, once the service was quick and attentive, the other time it was poor, to the point where we couldn't even find anyone to get our bill. Dinner time service seems to be the worst. Last night four of were seated, and no one came for 10 mins. 2 other tables sat down after us and received tea right away, while we sat with nothing, and no server to help us. I don't know if it's a Korean restaurant thing, I've noticed similar lack of service in a couple other Korean restaurants in the area. It's too bad, cus the food is good.
Wife and I ordered the "jzol myun." It took a very long time to come to our table. This dish is a cold noodle and vegetable dish. They give you a red spicy sauce to put on the noodles as you like. This ran out and the replacement given was a different sauce. After I put it on the noodles, I realized it was a different sauce. Advised waiter. He insisted it was the right one. It was clearly not but we didn't argue.
Overall the place appeared under-staffed, the service was poor and food arrived very slowly.
The food itself looked and tasted good.
I would not return however.
my family came here for our moms birthday. we were a party of 10...
we ordered some dishes first and was planning on ordering more when the rest of our party arrived. found out later the waitress, who did not know how to speak english very well, messed up our order. there were three servers in total and only one knows how to speak fluent english.
food arrived quick and hot and their portions where decent, they can get props for that. but their prices are ridiculous! a plate of bbq pork was 18 dollars!
we ordered bbq pork, jap chae, the seafood pancake, pan fried dumplings and the meat hot pot. everything was really good and tasty but the meat hot pot. we know its like the main korean dish but we didnt find anything special about it.
overall service/ food was good. and they have lots of parking.
Was driving down Kingsway and saw that they had a Jang Mo Jib here! I've always ate at the one on Robson but I was hungry so decided to give this branch a try... it's nowhere close to the Robson location, maybe except for the decor since the other location is very simple and this one is more fashionable.
Started off with a very rude waiter that I had to wave down (it was NOT busy, 2-3 tables max) and then he basically grunted through our entire order.
We ordered the Grilled Mackerel (decent), Kimchi Soft Tofu Hotpot (flavourless), Beef Short Ribs (Extremely Chewy) and then the Dumplings, which I ordered Pan-Fried but he brought me Steamed dumpling. Then he proceeds to tell me "You did order the Steamed, I repeated it to you, M-7" ... I was like "How was I suppose to know what M-7 was?", also the fact he mumbled through the whole process didn't help matters. He begrudglingly took it back and it took 20 minutes to get the Pan-Fried version, which was barely warm and soggy (makes me think if they even just fried the steamed ones I had). Also he brought the appetizers but he didn't get me the scissors to cut the kimchi (or the Short Ribs) I had to ask Twice for scissors, he brought them 10+ minutes later, it was all wet like it was just rinsed in the sink. My Short Ribs were all cold by that time.
It was a horrible experience! If it wasn't for the Robson location (much better food, friendly if inexperienced servers) I would totally write off this chain forever!
A Tip for better service? : Korean restaurants provide buttons on the table or on the wall. You press to ring for service. Just waiting around to get their attention won't work. The food is authentic enough, straight from Korea but they also brought their services with them. Not suitable for Canadian dining experience.
The food is really good here. I love the Gam Ja Tang ( Pork stew hot pot ) and the Haemul Pa Geon ( Seafood pancakes). Soondae ( korean sausage basically ) is the best in town. The proportion is big. My family is a regular here so whenever we do a take out, they give us a lot more than normal. Nice.
it is where Knight & Day used to be. And apparently it takes over exactly whatever K&D used to have as well - which makes the ambiance very bizarre for a korean restaurant.
but the food is quite brilliant - the four of us (3 girls, and 1 guy with a big appetite) had the jap chae, the pancake, and a stir-fried chicken rice-cake dish. Portions were enough to fill us up. All dishes were great - my favourite is the pancake, which is crispy & not greasy. In the menu, the jap chae was not described to have beef as an ingredient, so we ordered it, as one of us could not eat any dish with beef. But it turned out to contain beef, so we asked for another dish without beef. The korean server, to whom I ought to explain the situation twice, asked the manager to come over, to whom I made the same explanation a 3rd time. But in the end, we did get a replacement.
Of the couple of servers that attended to us, one of them (the one mentioned above) did not understand or communicate in English very well, and looked a little unfriendly (but could be that she was new & nervous?). The other, however, was very smiley & appeared to be quite efficient. Still, most of the time we found it difficult to get any server's attention. After we got the bill, nobody appeared again to get the credit card. So in the end, we went directly to the cashier to pay.
It was Good Friday when we visited the place. By the time we left, at around 8p.m., the restaurant was mostly empty. Strange, given that it's a Friday evening.
Don't really have a strong urge to go back for another meal, despite the very decent food. The decor & the rather sub-par service sort of kill the desire for a re-visit.
It was one of the most horrible restaurant experiences for us. First of all, we are not Korean and really felt unwelcomed. Should have walked out to begin with but we thought of giving it a chance.
When we walked into the restaurant, the gentleman standing in front asked "for how many people?"
There were four adult and toddler, we said, "four adult and a baby".
The gentleman asked us to seat and we didn't know if we were going to get a table or not.
Then after 10mins, he yells across the restaurant and puts us in a corner.
Since, we had a toddler; we expected a booster seat which we never got.
Our waitress's come and was taking our order when an older lady came and said something to her, from the way the woman talked (said it in Korean) to our waitress, we figured out that she said something about taking our order.
Given that we worked in customer service ourselves, we read the body language of the older woman that she said to her not to waste her time taking our order if we didn't know what we wanted to order but the waitress handled it well with the older lady and continued to take our order as we had already told her what we wanted.
Just like if you went to a different cultural restaurant, you would ask what they would recommend but in this restaurant, we never got an opportunity to ask.
We asked the waitress if the lady said to ignore us and take other people's order and our waitress made a statement that she is just like that.
We were very upset and felt very insulted with this older woman's behavior.
The food was okay and they all tasted the same. All the dishes we ordered had tons of onions.( ordered Bool GoGee, O Jing Uh Bool Go Gee, Dahg Bool Go Gee) . For the amount of money we spend here, if we went to anther restaurant, we would have not spend that much and got 80% better customer services.
This experience has definitely left a bitter taste in the mouth and we will never go back to this restaurant and probably hesitate to walk into another Korean restaurant after the way we felt.
The ONLY Good part was our kind waitress
Again, we really felt un welcomed in this restaurant because we weren't Korean and that is very sad!!!
Great food, ordered the bul go gi, soft tofu soup with mushroom and Gaul bee tang. It came very quickly and looked fresh and appetizing. We received prompt service throughout the meal and were checked on a couple of times even by the manager/owner.Taste pretty authentic too! Side note, parking was challenging but there's free parking available on the street behind kingsway.
Like many of the other reviewers, I had previous eaten at another location (Robson) and enjoyed the overall experience. This location is another story. I get better service at McDonald's (not that I eat there)! I do have to say that the food seems quite authentic which to me, is important. However, the flavour and taste of the food was bland. The appearance of the food was very appetizing and I could hardly wait to dig in. The first few mouthfuls were just OK then the flavours seemed to "blend in to the background". I had to had more hot sauce to my bi bim bap in a stone bowl ($13!) to bring out more flavour. The other dish (can't remember what it was called) with the soft tofu soup and kimchi was quite good though. I'll stick with the other locations or other Korean restaurants.
The food is very good, tasty and fresh. The dinning area is well laid out and you are not sitting ontop of the people beside you.The place is packed and very loud and the service is hit or miss. I have been there 3 times and feel if you can over look the little flaws, it will be a good meal. In burnaby there is a ton of BBQ places to eat at, this one is a good start.
I love korean food. I heard that jangmojib is very good in their specialty of GAM JA TANG... Yum yum.. it was excellent. The food came in large portions. me and my friend went and had to just order 1 gamjatang and a side dish and we coudln't even finish. Overall the food was good, was made in the way we wanted (non-spicy), and the service... yes... the service..
I read the post above about how the manager yelled... funny enough i guess its a habit of his. Due to that rating, the ambiance i gave a 2. i've never been to a restaurant that has a manager yelling at the employee for trying to sit the customer down as soon as possible. Isn't that what a good employee should be doing? looking out for customers?
I must admit, I love korean food, however, I being a hard advocator of equal work rights, due to the fact that I work as a social labour officer, found it very disturbing to be standing in front of them, while the manager mouthed off at the employee.
If this is korean culture, and is accepted by them, well so be it, but isn't this Canada? Don't we have a charter of rights or am I being to defensive and technical of things... a thing to consider.
Service was good however, but after having to witness that dramatic monologue, my appetite had already gone away.
its funny how, both the person who posted the review on top, got the same impression of the manager as I did...
Did you happen to go there last thursday?