Login or Register
Do a search below using the city or postal code search box if your city is not listed above.

3.5
  • Food4
  • Service3.5
  • Value4
  • Ambiance2.5
  • Reviews38

Hi Genki Japanese Restaurant

6680 Southoaks Crescent
Burnaby, BC V5E4N3
Tel: (604) 777-0533

Reviews

Displaying 1 - 20 of 38 Reviews FoundSort: Useful | Helpful | Reviews | Date
Good but hard to find
By thecritic of Vancouver (302 Reviews)
Submitted Monday, July 13, 2009 - 8:11pm [Dine in]

I had a little bit of a hard time finding this place but when I finally did, it was well worth it. There is very little signage and it is located inside a retirement home so it seems out of place. The food is pretty good though and reasonably priced as well. I wasn't feeling very imaginitive so I ordered the chicken donburi with a mixed tempura to start. It was tasty, simple and had fresh ingredients. All told with another karrage donburi the bill was $21 + tip. I would return for lunch if I was in the area but due to the lack of ambiance, probably wouldn't make it a dinner destination unless the budget was tight.

  • Food
  • Service
  • Value
  • Ambiance
still going genki
By chasiubow of North Van (675 Reviews)
Submitted Monday, June 1, 2009 - 9:10pm [Dine in]

Mrs. C and I were cruising in BBY and we decided to make a return trip to HG. The place hadn't changed much since last visit. It was pretty basic in the dining hall, but everything was clean including the nearby w/c. Service was great, and they had lots of daily specials to choose from. I was tempted to get the famous 2 mackerels with rice and salad, but instead I went for the deep fried breaded salmon (also with salad) with a couple of potato croquets on the side instead of rice. My beloved dining companion had the tempura cod and prawns with rice and salad. All the food was terrific, except that my salmon was a little overdone. As for value it was cheap and we both ate well for 20 bucks. In Japanese, "genki" means (among other things) "strong". I would say this place is still going genki.

  • Food
  • Service
  • Value
  • Ambiance

<More reviews below advertisement>

Interesting place
By sweethot of lower mainland (160 Reviews)
Submitted Sunday, August 16, 2009 - 7:57pm [Dine in]

This place isn't my cup of tea, but it's unique and original and worth a visit at least once. Underneath it all this place is an old person's home and I wouldn't recommend visiting just as it opens as the food smells haven't had a chance to overtake the institutional smell. I think I didn't like this place as much because it reminded me of when my grandmother lived in a seniors home... and I associate the smell with that. Anyhow the food was decent and a good value but then it is a cafeteria and not a proper restaurant. The best part is that it is all Japanese run so it's fairly authentic. Just be aware that it's not really homecooked food though as some of their items are cooked from frozen like the korroke. If you ask them they will let you know what those frozen items are. They serve huge portions of rice, the salmon misoyaki I had was tasty. I like that they serve their foods with spring mix lettuce.

  • Food
  • Service
  • Value
  • Ambiance
Hidden Japanese Jem
By epicurious of Burnaby, BC (507 Reviews)
Submitted Tuesday, May 9, 2006 - 9:51am [Dine in]

I eat at Hi Genki for lunch every chance I get. I loved their home-cooked meals and don't even mind that they do not serve sushi at all. Although their menu is a little bit limited, they normally have a large daily specials list including such things like eel and prawn tempura don, or seafood salad, or japanese hot pot. It's not your ordinary Japanese restaurant as you probably wouldn't know about it unless you knew where it was, or you happen to drive past it by accident. My favorite menu item here for lunch is the mix fry (when they offer it). For about $7, you get an assortment of croquettes and fish filets served with rice and salad. The staff here are always friendly and accomodating, I've never had a sour or moody server yet. The ambiance can throw you off at first. The restaurant is located in an old person's home in Nikkei Japanese village in Burnaby and has a cafeteria feel to it. In the summertime they open up the patio, which is very nice.
Be ware of heavy lineups during lunch. The longest I've had to wait so far was about an hour and for lunch, most can't afford to wait that long.

  • Food
  • Service
  • Ambiance
good food, excellent value
By marymac of Delta, BC (138 Reviews)
Submitted Friday, March 20, 2009 - 4:58pm [Dine in]

Based on reviews here, The Other Half and I searched out this place for lunch a while ago. Finding it to start with is an adventure itself...! But worth it, keep looking until you find it.

Once there and seated, the menu had many, many options. Set lunches vary from day to day. Their bento lunches sell out (we missed them, we were later in the lunchtime) Anything to do with raw fish goes very quickly, apparently.

No problem. I had spicy kaarage chicken on rice with miso soup, the OH had a teriyaki-chicken-don on rice with miso soup. I think, as far as I can recall, the total bill for two was under $20. Rice was perfect, of course, and refills of the tea could be had if you flagged someone down. Miso soup was OK, teriyaki-don was excellent, spicy kaarage was awesome!

Washrooms are down the hall, and very clean. Ambiance, as noted in previous reviews, is cafeteria-style. Service is very perfunctory, but quite adequate. They are always busy, so this is understandable.

Recommended....? Absolutely!!

  • Food
  • Service
  • Value
  • Ambiance
Different experience
By hydeeho of Burnaby (157 Reviews)
Submitted Wednesday, January 7, 2009 - 9:57am [Dine in]

Cafeteria like setting in a sterile enviroment. I did not see any value in the foods. When an unspectacular California roll cost $4.95 I deducted a value point. Free underground parking was a big bonus with all the snow on the ground. But then again there is no above ground parking. Restroom very clean.

  • Food
  • Service
  • Value
  • Ambiance

<More reviews below advertisement>

Lovely Place for a Casual Meal
By applepie of Burnaby (114 Reviews)
Submitted Monday, November 10, 2008 - 12:56pm [Dine in]

Food is very well-prepared and presented. We ordered a hot pot and a bento box with sashimi. Every component of the meals is fresh and tasty. Service is polite and pleasant. As others have commented, this isn't a typical restaurant; it's more like a cafeteria - bright and clean, also very spacious and the armchairs are comfortable. Highly recommended for a casual meal.

  • Food
  • Service
  • Value
  • Ambiance
Delicious homecook Japanese food
By panda of Burnaby (56 Reviews)
Submitted Saturday, October 18, 2008 - 12:12am [Dine in]

We were craving Japanese food tonite and I remember Hi Genki. I wanted to eat something cheap, but in a quiet setting. Hi Genki was quiet, not too busy.
I like how they display their specials of the day, just before you are seated. Everyday, they have different special display. But they also have a set menu to choose. Their prices are very reasonable and portion are large.
The waitress are wonderful and enjoy practicing their english on us as we were the only non-Japanese customers. Great service in a cafeteria setting. Very clean. Its a nice place to come for dinner if you have a family. Not a great place for a first date. Ambiance is more fitting for a quiet family setting. We noticed that there were quite a number of young families eating there.
If you want down to earth authentic Japanese food, this is a place to eat.

  • Food
  • Service
  • Value
  • Ambiance
Another wonderful dinner.
By MBAK of Vancouver (80 Reviews)
Submitted Friday, August 22, 2008 - 9:45am [Dine in]

Just had dinner last night at Hi Genki to visit a relative who lives there and had the BEST dinner we've had there thus far.

The food was fantastic. I ordered the oyako don while many others ordered various curries and other more traditional dishes. Everything tasted wonderful. Their oyako don is the best I've had in the lower mainland! We also ordered a few desserts (green tea ice cream, banana tempera, and another more traditional japanese dessert). Everything was delicious!

The service was truly outstanding. Our waitress was so kind to my fiance's grandmother and great aunt. It was definately so helpful that she spoke Japanese to clearly communicate the menu's with them. Our waitress was also very attentive to when we needed something or when we wanted to order even after the listed kitchen closing time.

The ambiance has improved since we last visited. It looks like they've updated a few of the tables and I think I even noticed a fresh coat of paint.

Overall, I HIGHLY recommend this little Japanese cafeteria to anyone looking for some tasty and authentic japanese cuisine.

  • Food
  • Service
  • Value
  • Ambiance
I love this place
By thatsamiam of New Westminster, BC (2 Reviews)
Submitted Friday, January 29, 2010 - 3:38pm [Dine in]

I eat here about 2 or 3 times a week. It's about 5mins from my place and it has some of the most authentic Japanese food you can get for under $10.

It gets crowded on weekends so be prepared to wait.

Nothing here sucks so feel free to pick a dish and try it out.

My personal favourite is the Spicy Chicken Karaage.

  • Food
  • Service
  • Value
  • Ambiance
Homestyle made interesting
By Markus22 of Surrey (4 Reviews)
Submitted Sunday, April 19, 2009 - 10:22am [Dine in]

At first, Hi Genki, doesn't seem very welcoming, unless you are a senior citizen, but after looking at the crowd around us, we diecded to give it a go. The ambiance is sort of a mix between hospital cafetria and old folks home, but it was clean and the service was very inviting. The food reminded me of going to my fiance's grandparent's place and was super declicious. Homestyle cooking, with very interesting Japanese touches. I had the gobo tempura, which was a first for me ever and is worth trying. The chefs combine daily specials with regular menu items which keeps everything fresh! If you're looking for tasty Japanese food and don't mind the ambience, Hi Genki is perfect.

  • Food
  • Service
  • Value
  • Ambiance
Excellent comfort food
By tastytasty02 of Burnaby (44 Reviews)
Submitted Tuesday, August 14, 2007 - 1:25pm [Dine in]

Like all the other reviewers mentioned, this place does look like a cafeteria but even though the decor is lacking in style the main highlight of this restaurant is the food. I went there for lunch and had the agedashi tofu which was topped with green onion and bonito shavings as well as drowned in a sweet soy sauce...yum! I also had the Oden (hot pot) with fish cake, tofu, veggies. Delicous broth and delicate taste although i found the hot dog in the hot pot to be a bit strange. I was served with a side of rice cooked with mushrooms and carrots. I would definately frequent this restaurant more often a lunch and I definately recommend it!
The food is so comforting and delicious I will be back to try many more dishes!

  • Food
  • Service
  • Ambiance
Home Style Cooking...Japanese Style
By Gidge of Vancouver (91 Reviews)
Submitted Sunday, July 9, 2006 - 12:32am [Dine in]

If you're looking for sushi, move along. Hi-Genki operates on the first floor of a senior's home and the decor is functional, even reminded me of a hospital cafeteria. The menu for dinner is quite limited and when we arrived there at 7:30pm, half of their items were sold out. They offered combo's with something fried like chicken karaage or fish croquette with a few sides. The portions were large and the food quality was decent. However, being a sushi fan, I would probably not come back. If you like Japanese homestyle cooking, then you may enjoy it.

  • Food
  • Service
  • Ambiance
decent for a retirement home
By lamned of Vancouver (13 Reviews)
Submitted Sunday, July 19, 2009 - 3:06am [Dine in]

My sister kept raving to me about this place so I decided to try it with my boyfriend when we were in the area one day. It was pretty easy to find, as well as parking. I ordered the deep fried chicken teriyaki donburi. It was different for sure...it had large purple/greenish leaves all over the rice (didn't care too much for the taste), large portions of chicken and rice. I couldn't finish it so I just ate the chicken and left about 1/3 of the rice. My boyfriend ordered the sashimi bento. His comments were that it was good, but that it was comparable to other Japanese restaurants we've eaten at. We also got the potato croquettte...it came with a sauce that tasted like Lea&Perrins sauce. It was okay but kind of pricy. I wouldn't order it again. For tea, we had to flag down the waitresses...the place wasn't that busy but they weren't that attentive. To get the bill, we had to wait 10 minutes too. For 2 ppl, bill came to about $28. I probably wouldn't go there again because there are other places in Burnaby that I prefer. Ambience...there's none to speak of. But what do you expect for a retirement home? It's just a place for some home-cooked style comfort food, I guess.

  • Food
  • Service
  • Value
  • Ambiance
The Best Grilled Mackerel ever !
By milou of East Van (42 Reviews)
Submitted Wednesday, January 28, 2009 - 4:45am [Dine in]

We are regulars at Hi Genki for many years now. I guess it's about time that I write something about this place. We go to Hi Genki about 2 - 3 times a month. My wife loves their salmon kamma and I usually go with their spicy chicken karage don. You can't go wrong in Hi Genki and it's good to know that the chef is Japanese. Now what prompted me to do this review is their grilled saba with some tangy sauce on top...I forgot the name but maybe is a spicy radish ponzu sauce. All four of us agreed that this is the best grilled mackerel we've ever had. It's so much better than Fuji sushi's (read my review). The portion is very generous and I forgot the price but it was less than $9. This is definitely a great value. If you've never been to Hi Genki you should try at least once. They are famous for:
- Salmon Kamma
- Salmon Minch
- Spicy Chicken Karage don
- Tempura Udon (very authentic soup base)
- Grilled Mackerel
- Kaki and Aji fry
- Fried ice cream

Food quality here is very consistent and you can expect your food to taste the same now and tomorrow. We strongly recommend this place.

  • Food
  • Service
  • Value
  • Ambiance
A Japanese Gem
By vancouverpiggie of burnaby (37 Reviews)
Submitted Friday, August 1, 2008 - 1:30pm [Dine in]

I am always in burnaby and this place has got to be one of the regular places i visit when i eat out. this place's high merits lie within it's traditional, everyday japanese cuisine that japanese IN JAPAN, would normally eat. this place's cuisine is one of those types where family moms in japan would cook up for their family to eat and also make bentos for their husband and kids to take to school and work. it offers hearty food at extremely good values - and the authenticity is definitely there. due to this restaurant also acting as the primary cook for the old people's caretakers home apartment complex, the restaurant's food is light and low in sodium - although their miso soup is at times a bit salty for my taste.

anyways you must try this place to realize the difference of this place and the hundreds of Japanese restaurants that are opened in gvrd.

  • Food
  • Service
  • Value
  • Ambiance
Big portions for a hearty lunch
By lifeoffood07 of Surrey (29 Reviews)
Submitted Tuesday, December 30, 2008 - 2:00am [Dine in]

Whenever I'm in Burnaby at around lunchtime, I find myself coming here to get a warm, hearty meal. Most of the lunches are around $8 so you can get a nice lunch for $10 including the tip. The portions are pretty big and there is enough variety on the menu so you won't get bored. My wife likes the Yakitori Donburi. I like the Pork Cutlet Curry. The lunches taste good and will give you energy for the afternoon.

  • Food
  • Service
  • Value
  • Ambiance
value and flavor
By momotaro of New Westminster (28 Reviews)
Submitted Thursday, August 2, 2007 - 6:14pm [Dine in]

A disclaimer: I lived in Japan for ten years and know homestyle Japanese food inside and out. My partner says I cook miso soup better than his mom. But we were both really happy to find this place.
Yes, it's a bizarre location. I'm sorry some reviewers couldn't get past that. But once the food is in your mouth--it's a religious experience. I had oden, a sort of hot pot dish, and the broth was so delicate, and flavored with real pieces of yuzu (a citrus fruit found in Japan) peel. And the rice that came with, flavored with shiitake mushrooms, carrots and pieces of fried tofu, was awesome. And then there was the pork cutlet in brown (hayashi) sauce my partner had. So good.
My only regret is that they're not licensed. A true Japanese meal like that would have been great with a bottle of beer.

  • Food
  • Service
  • Ambiance
It's OK, but nothing special
By pumpkind of Unknown (26 Reviews)
Submitted Friday, July 6, 2007 - 1:48am [Dine in]

We leave in a neighborhood and came by recently for dinner.

I would not call this place a "restaurant", it is more of an "eatery". To explain - it is located on the first floor of the nursing facility, right by its front entrance. Dining area is separated from the rest of the space by 3 foot wall. Therefore the ambiance is pretty much non-existent, it's like eating in a hospital cafe.

The service is nothing spectacular, but no complaints either; they earn their tips. You are being sit when you come in and they bring the check to your table.

The food is OK. I had tonkatsu (pork cutlet) curry, which I tend to order in all Japanese places, and while it was not the best, it was nevertheless very decent. As other people noted, they start you with a steamed egg with mushrooms and shrimp appetizer. Tea is provided as well. Portion sizes are substantial, you won't leave hungry.

There is no sushi on the menu, but it has Donburi, Soba, Curry and one other section as well as a list of side dishes. They also have a set of specials listed on a separate piece of paper, which are presented on a small table by the entrance. Though they do not look that .. err .. appealing.

All in all, this place is similar to Matsuzushi in Coquitlam. If compared, I like Matsuzishi better; in part because it also has a small Japanese store attached to the restaurant.

  • Food
  • Service
  • Ambiance
Makes me feel like I have a Japanese grandma...
By geekmom of Burnaby (10 Reviews)
Submitted Monday, December 22, 2008 - 7:49pm [Dine in]

My family went to Japan on holiday and became addicted to tonkatsu, a breaded and fried pork cutlet. By far our favourite way to eat this is in a "donburi", a bowl of hot rice topped with cooked egg, soy sauce, onions and the marvellous tonkatsu. When we got back home to Burnaby, my cravings for "katsudon" became overpowering. Enter Hi Genki!

Since discovering this restaurant's charms in June, we've become regular customers. The staff are polite and friendly, and very patient as I try out my Japanese on them. I never feel like I'm being given less attention for being non-Japanese, as sometimes happens in other restaurants. The atmosphere, as others have mentioned, is clean and comfortable though you never forget you're in the cafeteria of a seniors' home. However, once the food arrives (and it's always quick, piping hot and marvellously inexpensive) you forget the surroundings. This is great Japanese home-style cooking, with hot rice, miso soup and a lovely variety of fish and meat dishes. Portion sizes are generous; I can never finish all my rice! The daily specials rotate often and there are even sample plates near the entrance, just like you'd find in any restaurant in Japan. (Note their samples are real, not made of plastic...) Their udon gets my teen daughter's seal of approval, and best of all, their katsudon takes me right back to the katsuya in Tokyo... it's addictive. おいしいよ!

  • Food
  • Service
  • Value
  • Ambiance

Tips

Displaying 8 Foursquare Tips
  • Stephanie W. : Spicy chicken karaage like no other! #nom
    1 day 5 hours ago
  • Sebastien S. : Spicy karaage donburi is a must have!
    7 weeks 4 days ago
  • Maria W. : Great place for Japanese foods if your movie at Metrotown finishes around 5:45-6pm, their 1st seating starts at 6:15pm.
    34 weeks 4 days ago
  • Alex : Dinner starts seating at 6:15pm. There's often a lineup so put your name down first and then go check out the new Japanese store next door.
    38 weeks 4 days ago
  • Jomar M. : I absolutely love this place. They make authentic Japanese food! Really awesome taste, I've always came back for more!
    49 weeks 3 days ago
  • Cam W. : Had the gyu don. Pretty yummers!
    1 year 20 weeks ago
  • Sierly N. : I have tried their other menu, but Spicy Karage Don is still my fav. Agedashi Mushroom makes a yummy side dish.
    1 year 24 weeks ago
  • Alan C. : Make sure u try their agedashi tofu.
    2 years 2 days ago