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3
  • Food3
  • Service3
  • Value2.5
  • Ambiance3
  • Reviews85

Green Basil

4623 Kingsway
Burnaby, BC V5H2B3
Tel: (604) 439-1919
Fax: (604) 439-9719
Neighbourhood: Metrotown
  • Cuisine: Thai
  • Price: $$ ($15 - $30)
  • Reservations: Accepted
  • Meals: Lunch, Dinner
  • Hours: Mon - Thu: 11AM - 10:30PM, Fri - Sat: 11AM - 11PM, Sun: 11AM - 10:30PM

Reviews

Displaying 41 - 60 of 85 Reviews FoundSort: Useful | Helpful | Reviews | Date
Not Impressed WOULD NOT Recommend!
By tripleDgirl of Kits/Arbutus Walk (8 Reviews)
Submitted Friday, January 13, 2012 - 12:46pm [Dine in]

We had never been to this establishment before however we had heard it was good, and had read some good reviews about it, BUT after going I WOULD NOT recommend it!
The ONLY plus is that yes you do get a nice size portion for the value, if the food doesn’t actually take 45 minutes to hit your table. When you are there for lunch and you wait to be seated, then you wait for your order to be taken, then you wait for your food, then it comes and you have to have it packed up because you are now late because you have been there over an hour this is unacceptable for lunch, it might be acceptable to some if you don't have places to be and schedules to keep, or even if it’s the evening.
The staff didn’t seem to care that it was taking so long or that we had somewhere to be, or that we kept asking when it was going to be ready. When it actually got there I had a few bites before we actually got someone to come back and pack it up and a dish I like and have had it at all Thai restaurants we’ve gone to is the Pad Thai Noodles and I have never had any that tasted like this one, it tasted like they used ketchup, there was no peanuts, there was no egg, and there was canned shrimp, it was like they ran out of ingredients and just tried to make it up to put something on someone’s place, it was AWFUL. I can’t say my husband’s dish was any better, if you ordered Pineapple Rice, do you think it would have pineapple in it? Yes it should this one, had raisin’s no pineapple.
My last comments is about the establishment, when it’s cold outside, you should heat your place enough so people don't have to keep their coats on to eat. The tea should also be served HOT not luke warm, and when it’s served you should advise the customers they have to pay for it, or at least we did.
My advice this place isn’t worth recommending to people.

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The noisiest place ever.
By wswswsws of Richmond , BC (3 Reviews)
Submitted Sunday, December 5, 2010 - 4:20pm [Dine in]

My friend and I decided to fill up before heading to metrotown to do some shopping so needless to say, we were hungry. We went there on a saturday night and it was good that we had the foresight to make a reservation as the room was already filled up at 6 and had a lineup around 730 when we left.

The decor of the restaurant was quite clean and well furnished but as some of the previous reviews has mentioned, might have been more westernized than traditional (which was alright). The thing that really bothered me was the noise level inside the restaurant. Granted, the dining room was packed but we had to literally shout across the table to have anything heard and that could be tiring really fast.

There were two types of servers, older asian gentlemen and younger CBC looking ones. I can understand why some of the reviewers mentioned a language barrier. But we got regular water refills and the service was nothing to complain about but neither was it something to write home about.

We ordered the Phat Thai and one of the curries in the final page that was surved inside a young coconut. They both tasted pretty good and we don't have any real complaints about them.

All in all, it would be best to try this place out on a less busier day so the noise level would be moderate and you can actually enjoy the food and "ambiance".

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Try the Lettuce Wrap
By GoldClaw of Ladner, Delta (8 Reviews)
Submitted Saturday, June 12, 2010 - 9:32pm [Dine in]

My husband and I stopped by on a night when I was hungry enough that I wouldn't make it back to Delta without supper first. I ordered the ostrich lettuce wrap and he ordered the Ruaam Mit Phat Bai Horapa (snow peas, fresh tofu, carrots, bean sprouts, mushroom with green basil). As mentioned by other diners, service was fast and water was always kept topped up. The lettuce wrap was spicy and a bit oily and it was exactly what I wanted, tasted nice and came on a bed of puffy crispy rice noodles. The amount of lettuce was good. I ran out but only 3 spoonfuls of filling were left. I ate the whole thing. His dish came in aluminum foil and that was a bit weird. I guess they bake it in the foil? It was simply what it said...veggies steamed in their own juices with some basil. No other sauce as far as he noticed. He enjoyed it. For 12 dollars it might have been nice if it came with some rice or something and there was a little piece of something hard in it. I wondered if it was a bit of bone. I hope not. He is vegetarian. So I think they are great at some dishes and so-so at others. Try the lettuce wrap.

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It's alrighttttttttt......
By industry88 of Vancouver (2 Reviews)
Submitted Wednesday, April 21, 2010 - 2:44pm [Dine in]

The food can be alright, but the restaurant has been quite inconsistent the past few times I've gone.

I really enjoy thai cuisine, so I like trying different thai restaurants. Green Basil might be the worst on the list. I can't be too harsh though as there isn't many thai varieties in burnaby. However, the place is quite deceiving because it looks great but the food is just alright.

Not a great family spot I might offer.

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We came back here to try it again
By WestCoastMunchers of Coquitlam (34 Reviews)
Submitted Tuesday, April 13, 2010 - 3:41pm [Dine in]

My wife and I came here on a Friday night. It was packed. We were lucky to get a table.

The service was very quick but not so personal. I was more surprised how quickly the food came out even when it was so busy. This led me to believe the food was either not fresh or just reheated quickly. We had one of the soups, Pad Thai and one of their curries. All were quite fiery.

Having said that I thought the quality of the food was OK. We took home leftovers too.

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Food is getting worse
By metnfa of burnaby (2 Reviews)
Submitted Saturday, August 22, 2009 - 9:42am [Dine in]

We have been a regular customer here for a few years now. When it first opened, food was very nice at reasonable prices and this place had better values compared to the other thai restaurant across the street. Now every time we go there we feel the food is not as good as before.
We often order FRUIT fried rice and there was NO FRUIT in it last couple times. A couple of years back the dish was astounding with lots of cashew, pineapple, raisin, seasonal vegetables with gourmet unique thai flavour. Now there's NONE of them. When I ordered it again last week, it was Peanut instead of cashew, no pineapple, no flavour that came in the dish. Very disappointing. The rice also comes in a half pineapple skin, which is supposed to give extra thai flavour, but now the skin has no flavour and didn't look fresh at all.
Also other dishes lack some main ingredients we pay extra money for each dish. The ingredients are changing... not as in the menu.

We will not go back there.. we'd rather pay a little more for a better decent food in other thai places.

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Chinese food here
By bananacake of Vancouver (3 Reviews)
Submitted Wednesday, August 12, 2009 - 9:39am [Dine in]

Went here expecting Thai food but it was more Chinese Thai food. Ordered the lettuce wrap, which didn't look anything like the photo in the menu. It had tiny bits of chicken with diced green, red, and yellow pepper. Disappointed but that was only the first dish. Then the green curry came. There was not much taste, just coconut milk. Even the paste i use at home tastes better than here. Again, it was red, yellow, and green pepper in the curry along with some eggplant, not the Thai green eggplants, just regular purple ones. Another disappointment. Finally, our seafood dish in special sauce came. The seafood had no taste, esp the mussels, squid, and shrimp. It didn't look appetizing at all, just a plate of brown sauce over some seafood and there was nothing special about the taste of the sauce. Noticed the same veggies in the sauce, you got it, green, red, and yellow peppers, sliced this time. All in all, more like cheap Chinese food than Thai food here. Won't ever be back.

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let's try again
By jacobeats of east van (3 Reviews)
Submitted Sunday, February 22, 2009 - 3:37pm [Dine in]

i was here last year and was not impressed but decided to give them another try - especially when you're out voted.

this time we went for a very early dinner as we all decided to close the office early. we ordered the spring rolls and shrimp cakes for appetizer and a chicken curry, mixed vegetables, with pad thai for entrees.

result: the shrimp cake was decent, spring rolls very greasy, chicken curry was watery but ok in taste, mixed vegetables were very bland and "stouffer" like, and pad thai was passable.

i wish the rating allowed for a scale between poor and decent (like an ok), but short of this i'd have to say the food was closer to poor.

sorry, but with the threat of layoffs, i'm not sure i'll risk another trial.

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not bad for first time Thai experience
By johnathan of Port Coquitlam (9 Reviews)
Submitted Tuesday, January 13, 2009 - 2:09am [Dine in]

went with friends today for dinner. When I looked at the menu I was a bit shocked to see lots of chilli signs in front of the dishes. But after order the appetizer combo and one green curry and one yellow curry and one BBQ duck with red curry. I fancy of the flavour of curries. They were a bit hot for me, but definitely I could take it coz it is pretty tasty. We paid with a coupon that BOGO free. Otherwise, food is pretty good.

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Okay Thai food.
By yumyumlu of Vancouver (22 Reviews)
Submitted Monday, December 15, 2008 - 5:39pm [Dine in]

The owners of this restaurant are chinese, so I can say that the food is not authentic thai. After being tipped off about the coupons in the georgia straight, we decided to try this place out as well. There is a 2-for-1 coupon as well, so the value is great.

We ordered two dishes, one of which was seafood, and the portions were reasonable. We would go back with the coupon, but I don't think we would go back again and pay regular price for "thai" food with a heavy chinese influence.

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Was hoping for something more authentically Thai
By poulet of Vancouver (22 Reviews)
Submitted Sunday, November 2, 2008 - 8:39pm [Dine in]

I'm not a fan of Thai House, but Green Basil isn't much better. I do like the decor compared to a now rather run-down Thai House at Metrotown, but the acoustics are TERRIBLE. Incredibly noisy because there's not enough upholstery or carpeting to absorb sound.

A rowdy bunch spilled beer on the floor and the staff were prompt to respond, plus gave me lots of extra napkins to wipe my soiled clothes.

Service was solid, greeted at the door and quite attentive, but the food was seriously generic. I didn't appreciate the burnt out pineapple as a tray for the pineapple fried rice (very soft and didn't hold it's shape). Green curry didn't have enough Thai spices and flavour. One of the chef's specialities, the mussels, was for about $12.95 and for that price, I was expecting fresh mussels. Instead we received the green-lipped frozen PEI ones. Value wise, maybe their lunch specials are a better deal, but because I was there for dinner, it didn't feel like a deal at all.

Haven't much luck for authentic Thai food in Greater Vancouver, dining experiences in Asia were much better.

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Greatest Thai
By emrbu8 of Coquitlam (3 Reviews)
Submitted Tuesday, May 15, 2007 - 8:29pm [Dine in]

I love this place! We ventured in one evening accidently and have kept coming back to this gem in Burnaby. I agree with other reviewers about the decor and lighting in the respect that it might almost be romantic if the lights were dimmed and the acoustics revamped. The food, however, is another story. We are in love with it. We try new things there all the time and I must say I am pleasantly full and surprised every single time. I would def recommend this place to any and everyone.

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Best Thai Burnaby
By burvan of Burnaby (30 Reviews)
Submitted Saturday, April 14, 2007 - 11:22am [Dine in]

After reading positive reviews on Dinehere we finally tried this relatively new addition to the Burnaby restaurant scene . What a pleasant surprise as they took a rather run down old restaurant site and transformed it into a very warm comfortable dining experience .The menu is very extensive and allows you to select ingredients then add to various types of basic Thai dishes . Excellent quantity , quality , and reasonable pricing as we witnessed a number of diners leaving with their doggy bags . Over the years we have always enjoyed Lhy Thai on Edmonds as our favourite Thai restaurant but Green Basil is our new Thai restaurant of choice .

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Best Thai food in South Burnaby
By geri of burnaby (1 Review)
Submitted Friday, March 16, 2007 - 12:12pm [Dine in]

If you are ever in the Metrotown area, I would strongly urge you to check out the restaurant if you are a Thai food lover. The restuarant's decor has a high-end feel, but not over the top, so you can dress casually. The service is prompt and attentive, but not overly so.
The food arrives quickly, and the portions are generous.
They will also deliver (within a 5km radius)- and again- the portions are generous and the food arrives quickly.
I am really pleased that they have opened up, as options for authentic Thai cuisine are rather limited in this area.

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Refreshing Thai
By teemsum of vancouver (27 Reviews)
Submitted Tuesday, January 2, 2007 - 1:09am [Dine in]

I had dinner here with a Georgia Straight coupon.

Dinner entrees start at $ 12. They also have combo menus for 4, 6 & 8 people. They have several soups including Tom Yum. Rice dishes, noodles, pad thai 2 ways, curries: red, green, yellow.
You can choose to have your entrees with beef, chicken, pork, vegetarian or ostrich. They also have several desserts.

I also had lunch here. Their weekday lunch special is from 11 am to 3 pm. There are about half a dozen entrees to choose from. Each entree comes with a vegetarian spring roll (so flaky) & soup.

The lunch special is only $ 6.99 ! Unbelievable value !

They have been very busy since opening in December.

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Go Find Better
By Tasty34 of Surrey (12 Reviews)
Submitted Sunday, September 13, 2009 - 12:17am [Dine in]

I enjoy Thai food and it is always nice to try a new place. Looking inside the restaurant it looks nice and clean. Modern paint with some Thai decoractions. There were some newspaper articles about the restaurant in the front window.

Went in with a group of 6 people. We ordered a variety of dishes and some of the lunch specials. The spring rolls were fresh but on the bland side. No flavour it not a good thing. The lunch special soup was nice but the dinner soup was poor. The mushrooms did not look or taste fresh. They had that brownish look to them which most of us have seen if mushrooms sit in the fridge for a few days. The entres were hit and miss. The tiger prawn curry was good except for the prawns...overcooked and bland. The curry itself was very nice but the prawns added nothing to the dishes. The two noodle dishes were just so so. One of these dishes had a hair in it...this kind of phased a couple of our group. The dish was prompltly replace. The best dish by far was the fried rice. A lot of flavour and colour. If you like it spicy avoid this place. The three chili pepper rating was laughable. It barely got my nose running. This is a Chinese run restaurant so don't go in expecting an authentic Thai experience. I would say that our group was underwhelmed by the whole experience. First and last time for me I would say. If you want something close that is better go to the Thai House across the street.

If you want better try Sabai Thai in Surrey. I know it is in Surrey...but I was impressed.

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Favourite Thai Restaurant
By mostly_vegetarian of Vancouver/Burnaby (12 Reviews)
Submitted Thursday, March 26, 2009 - 6:33pm [Dine in]

Me and my boyfriend love this place. We've been to other Thai restaurants but always come back to this one.

Food: I always order the same dish here. Just cant get over their Khaao Phat Bai Ga-Phrao. Its fried rice and its very spicy. I love it with their red curry. Just taste perfect. I don't particularly care about their Phat Thai noodles. I always found them to be a bit too sweet for my taste.

Service: I'm never impressed with their service. The servers have always had a hard time explaining the dishes to me.Which just makes ordering all the more confusing because I'm new to the cuisine. Although we've never have had to wait too long for our meals. It's always pretty fast which is a plus.

Ambiance: The decor is really nice and warm. I love the fact that the place is squeaky clean all the time. That always makes a pleasant dining experience.

Over all love this place and will always come back.

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Green Basil
By tango of van (20 Reviews)
Submitted Sunday, November 16, 2008 - 11:56pm [Dine in]

Decent Thai Food and a bit different tase from Thai House.
We tried this restaurant because it's in the new Entertainment Book and I'd go back. The restaurant is fairly small but a nice atmosphere. It was busy but the service was fast and friendly. Food arrived quickly and very hot. Portions were medium size but tasty.

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Good portion sizes
By vinns of marpole, vancouver (23 Reviews)
Submitted Sunday, April 20, 2008 - 12:11am [Dine in]

I clipped the coupon from the Straight and decided to try this place after some shopping at Metro. I went at 6:30 on a Saturday, and got a table easily.

We shared a deep fried tofu with peanut sauce as appetizer, and the sauce really complemented the tofu. I ordered the Green Curry with Chicken, and my bf ordered the Pad Thai. The green curry was rich and delicious, and I loved the eggplant pieces and green beans in it. My bf thoroughly enjoyed his pad thai, mostly due to portion size. I had some of his pad thai, and it didn't taste that authentic, but was not bad.

Overall, the ambiance was fine, with cute designs on the walls. The food came very quickly, and our water glasses were constantly being filled. When we left, there was a crowd at the door. I will return next time I'm in the metrotown area!

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Very good Thai food!
By Agenta of Vancouver (13 Reviews)
Submitted Tuesday, January 22, 2008 - 2:46pm [Dine in]

Went there a few times, and the food there is always great. A very extensive menu will make you want to order a lot of items, as all of them are delicious. A lot of variety for seafood lovers, and their curry prawns and coconut rice are to die for.
Overall, love this place.

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