Login or Register
Do a search below using the city or postal code search box if your city is not listed above.

3
  • Food3
  • Service3
  • Value2.5
  • Ambiance3
  • Reviews85

Green Basil

4623 Kingsway
Burnaby, BC V5H2B3
Tel: (604) 439-1919
Fax: (604) 439-9719
Neighbourhood: Metrotown
  • Cuisine: Thai
  • Price: $$ ($15 - $30)
  • Reservations: Accepted
  • Meals: Lunch, Dinner
  • Hours: Mon - Thu: 11AM - 10:30PM, Fri - Sat: 11AM - 11PM, Sun: 11AM - 10:30PM

Reviews

Displaying 41 - 60 of 85 Reviews FoundSort: Useful | Helpful | Reviews | Date
Okay Thai food.
By yumyumlu of Vancouver (22 Reviews)
Submitted Monday, December 15, 2008 - 5:39pm [Dine in]

The owners of this restaurant are chinese, so I can say that the food is not authentic thai. After being tipped off about the coupons in the georgia straight, we decided to try this place out as well. There is a 2-for-1 coupon as well, so the value is great.

We ordered two dishes, one of which was seafood, and the portions were reasonable. We would go back with the coupon, but I don't think we would go back again and pay regular price for "thai" food with a heavy chinese influence.

  • Food
  • Service
  • Value
  • Ambiance
Was hoping for something more authentically Thai
By poulet of Vancouver (22 Reviews)
Submitted Sunday, November 2, 2008 - 8:39pm [Dine in]

I'm not a fan of Thai House, but Green Basil isn't much better. I do like the decor compared to a now rather run-down Thai House at Metrotown, but the acoustics are TERRIBLE. Incredibly noisy because there's not enough upholstery or carpeting to absorb sound.

A rowdy bunch spilled beer on the floor and the staff were prompt to respond, plus gave me lots of extra napkins to wipe my soiled clothes.

Service was solid, greeted at the door and quite attentive, but the food was seriously generic. I didn't appreciate the burnt out pineapple as a tray for the pineapple fried rice (very soft and didn't hold it's shape). Green curry didn't have enough Thai spices and flavour. One of the chef's specialities, the mussels, was for about $12.95 and for that price, I was expecting fresh mussels. Instead we received the green-lipped frozen PEI ones. Value wise, maybe their lunch specials are a better deal, but because I was there for dinner, it didn't feel like a deal at all.

Haven't much luck for authentic Thai food in Greater Vancouver, dining experiences in Asia were much better.

  • Food
  • Service
  • Value
  • Ambiance

<More reviews below advertisement>

Meh..
By Miss.Critiq of E Vancouver (15 Reviews)
Submitted Friday, November 19, 2010 - 2:42pm [Dine in]

Me and my boyfriend USED to frequent this place often.
Basil fried rice was my favorite with lots of vegetables and spices. The green curry was a staple too. The food takes long to come and it is difficult to communicate to servers to make any changes to the dish due to a language barrier.
But the food has always been a hit and miss. Sometimes its too spicy and at times we've had to send it back because its too bland.

I hate to have my fingers crossed each time when we order food. Just not worth the risk. Never coming here again, gave them too many chances already.
Its a pity because the food when its good its really good. But i cant afford keep getting dirty looks from servers when i send the food back because the cook forgot the put salt in my food for the 100 th time!

Such a shame

  • Food
  • Service
  • Value
  • Ambiance
Somewhat bland food
By huhu of Vancouver (13 Reviews)
Submitted Monday, April 19, 2010 - 10:33pm [Dine in]

We checked this place out since we had an Entertainment coupon and wanted to try a new Thai place. The decor is cute but unfortunately the food left us underwhelmed.

This restaurant's menu has a lot of chili peppers on nearly every selection, but most of the food was definitely not hot at all. There was a person from Singapore in our group and he had to put a LOT of hot sauce into his food to feel any heat. Even I thought the chicken curry dish, which had 4 chili peppers next to it on the menu, was lacking in heat (and I usually don't like my food too spicy). The rest of our order consisted of a seafood curry dish, phad Thai noodles, mussels in a coconut sauce, and a spinach dish stir-fried and topped with chicken in a peanut sauce. The spinach dish was probably the best, everything else was mediocre or bland, and the phad Thai tasted more like a Chinese fried noodle dish.

In general, the food lacked the fragrance and strong aromas usually associated with Thai food. Note however, that they do live up to their name and put Thai basil in every dish.

The final cost of our bill was $75 for 5 people after using a $15 coupon. Not bad but it didn't really make up for the food.

  • Food
  • Service
  • Value
  • Ambiance
Overall Good Food
By jjdine of Burnaby (11 Reviews)
Submitted Saturday, November 14, 2009 - 11:28pm [Dine in]

Went there tonight with 3 other friends. Ordered 4 dishes, green curry chicken-not bad, fried green been with beef-delicious, pineapple fried rice-very good, fried black cod with house sauce(taste like sweet and sour sauce)-mostly veggie and a thin slice of black cod, not worth the price of this dish. also had chicken satay as appetizer which was really good. Busy on Saturdays. Nice and clean restaurant. Service was quick with the food. But once we pause a bit from eating, waiter/waitress comes and ask if we're done.

  • Food
  • Service
  • Value
  • Ambiance
Favourite Thai Restaurant
By mostly_vegetarian of Vancouver/Burnaby (12 Reviews)
Submitted Thursday, March 26, 2009 - 6:33pm [Dine in]

Me and my boyfriend love this place. We've been to other Thai restaurants but always come back to this one.

Food: I always order the same dish here. Just cant get over their Khaao Phat Bai Ga-Phrao. Its fried rice and its very spicy. I love it with their red curry. Just taste perfect. I don't particularly care about their Phat Thai noodles. I always found them to be a bit too sweet for my taste.

Service: I'm never impressed with their service. The servers have always had a hard time explaining the dishes to me.Which just makes ordering all the more confusing because I'm new to the cuisine. Although we've never have had to wait too long for our meals. It's always pretty fast which is a plus.

Ambiance: The decor is really nice and warm. I love the fact that the place is squeaky clean all the time. That always makes a pleasant dining experience.

Over all love this place and will always come back.

  • Food
  • Service
  • Value
  • Ambiance

<More reviews below advertisement>

Nice food, will go again!
By Copious of West End, Vancouver (12 Reviews)
Submitted Monday, December 24, 2007 - 11:39am [Dine in]

Service was prompt, simple, and met all expectations. We ordered Phat Thai, Yellow Curry, and Stir Fried Green Beans with Shrimp (not very exciting, i know). It doesn't take much to notice these particular dishes were not authentically Thai, however, they are quite tasty if you don't think you're supposed to be eating Thai. Our Phat Thai dish lacked a bit of flair and colour, presentation overall wasn't anything special, knife work and food prep could use more polish, (chicken and peppers were cut up lazily). Looking at the menu, you'll notice a lot of the dishes are in the 3-pepper spicy range (out of 4), but don't let that scare you, if you can eat Korean Kim Chi without problems, it's all good. Portions are quite generous compared to places in downtown, expect left-over if you order three dishes between two people. Always look for coupons in the Georgia Srt. for 2-4-1 entrees. Will certainly go back to try specialty dishes that's not so pedestrian. For hassle-free parking, park at Save-On Foods and walk over. Thank you for reading my review.

  • Food
  • Service
  • Ambiance
Never again
By Smaken of Burnaby (3 Reviews)
Submitted Saturday, November 17, 2012 - 8:01pm [Dine in]

Not thai food.. This is poor chinese buffet food at best.. Its greasy over salted and not spiced correctly, poor service, uneducated staff and terrible food. Dont waste your time or money. I could go on but others have had similar experiences so why bother, other than to confirm the worst.

  • Food
  • Service
  • Value
  • Ambiance
Not Impressed WOULD NOT Recommend!
By tripleDgirl of Kits/Arbutus Walk (8 Reviews)
Submitted Friday, January 13, 2012 - 12:46pm [Dine in]

We had never been to this establishment before however we had heard it was good, and had read some good reviews about it, BUT after going I WOULD NOT recommend it!
The ONLY plus is that yes you do get a nice size portion for the value, if the food doesn’t actually take 45 minutes to hit your table. When you are there for lunch and you wait to be seated, then you wait for your order to be taken, then you wait for your food, then it comes and you have to have it packed up because you are now late because you have been there over an hour this is unacceptable for lunch, it might be acceptable to some if you don't have places to be and schedules to keep, or even if it’s the evening.
The staff didn’t seem to care that it was taking so long or that we had somewhere to be, or that we kept asking when it was going to be ready. When it actually got there I had a few bites before we actually got someone to come back and pack it up and a dish I like and have had it at all Thai restaurants we’ve gone to is the Pad Thai Noodles and I have never had any that tasted like this one, it tasted like they used ketchup, there was no peanuts, there was no egg, and there was canned shrimp, it was like they ran out of ingredients and just tried to make it up to put something on someone’s place, it was AWFUL. I can’t say my husband’s dish was any better, if you ordered Pineapple Rice, do you think it would have pineapple in it? Yes it should this one, had raisin’s no pineapple.
My last comments is about the establishment, when it’s cold outside, you should heat your place enough so people don't have to keep their coats on to eat. The tea should also be served HOT not luke warm, and when it’s served you should advise the customers they have to pay for it, or at least we did.
My advice this place isn’t worth recommending to people.

  • Food
  • Service
  • Value
  • Ambiance
The noisiest place ever.
By wswswsws of Richmond , BC (3 Reviews)
Submitted Sunday, December 5, 2010 - 4:20pm [Dine in]

My friend and I decided to fill up before heading to metrotown to do some shopping so needless to say, we were hungry. We went there on a saturday night and it was good that we had the foresight to make a reservation as the room was already filled up at 6 and had a lineup around 730 when we left.

The decor of the restaurant was quite clean and well furnished but as some of the previous reviews has mentioned, might have been more westernized than traditional (which was alright). The thing that really bothered me was the noise level inside the restaurant. Granted, the dining room was packed but we had to literally shout across the table to have anything heard and that could be tiring really fast.

There were two types of servers, older asian gentlemen and younger CBC looking ones. I can understand why some of the reviewers mentioned a language barrier. But we got regular water refills and the service was nothing to complain about but neither was it something to write home about.

We ordered the Phat Thai and one of the curries in the final page that was surved inside a young coconut. They both tasted pretty good and we don't have any real complaints about them.

All in all, it would be best to try this place out on a less busier day so the noise level would be moderate and you can actually enjoy the food and "ambiance".

  • Food
  • Service
  • Value
  • Ambiance
Try the Lettuce Wrap
By GoldClaw of Ladner, Delta (8 Reviews)
Submitted Saturday, June 12, 2010 - 9:32pm [Dine in]

My husband and I stopped by on a night when I was hungry enough that I wouldn't make it back to Delta without supper first. I ordered the ostrich lettuce wrap and he ordered the Ruaam Mit Phat Bai Horapa (snow peas, fresh tofu, carrots, bean sprouts, mushroom with green basil). As mentioned by other diners, service was fast and water was always kept topped up. The lettuce wrap was spicy and a bit oily and it was exactly what I wanted, tasted nice and came on a bed of puffy crispy rice noodles. The amount of lettuce was good. I ran out but only 3 spoonfuls of filling were left. I ate the whole thing. His dish came in aluminum foil and that was a bit weird. I guess they bake it in the foil? It was simply what it said...veggies steamed in their own juices with some basil. No other sauce as far as he noticed. He enjoyed it. For 12 dollars it might have been nice if it came with some rice or something and there was a little piece of something hard in it. I wondered if it was a bit of bone. I hope not. He is vegetarian. So I think they are great at some dishes and so-so at others. Try the lettuce wrap.

  • Food
  • Service
  • Value
  • Ambiance
It's alrighttttttttt......
By industry88 of Vancouver (2 Reviews)
Submitted Wednesday, April 21, 2010 - 2:44pm [Dine in]

The food can be alright, but the restaurant has been quite inconsistent the past few times I've gone.

I really enjoy thai cuisine, so I like trying different thai restaurants. Green Basil might be the worst on the list. I can't be too harsh though as there isn't many thai varieties in burnaby. However, the place is quite deceiving because it looks great but the food is just alright.

Not a great family spot I might offer.

  • Food
  • Service
  • Value
  • Ambiance
We came back here to try it again
By WestCoastMunchers of Coquitlam (34 Reviews)
Submitted Tuesday, April 13, 2010 - 3:41pm [Dine in]

My wife and I came here on a Friday night. It was packed. We were lucky to get a table.

The service was very quick but not so personal. I was more surprised how quickly the food came out even when it was so busy. This led me to believe the food was either not fresh or just reheated quickly. We had one of the soups, Pad Thai and one of their curries. All were quite fiery.

Having said that I thought the quality of the food was OK. We took home leftovers too.

  • Food
  • Service
  • Value
  • Ambiance
Rude Owner
By realthai of New Westminster, Canada (1 Review)
Submitted Friday, March 13, 2009 - 4:00pm [Dine in]

US1234 - That was very rude of him! However, I believe the owners of this restaurant are Chinese and not Thai.

I have personally been to this restaurant in the past and found the food fairly good and definitely better than its neighbour, Thai House. Generally, the wait staff are quite attentive, but the manager is bad-mannered and very unprofessional.

  • Food
  • Service
  • Value
  • Ambiance
let's try again
By jacobeats of east van (3 Reviews)
Submitted Sunday, February 22, 2009 - 3:37pm [Dine in]

i was here last year and was not impressed but decided to give them another try - especially when you're out voted.

this time we went for a very early dinner as we all decided to close the office early. we ordered the spring rolls and shrimp cakes for appetizer and a chicken curry, mixed vegetables, with pad thai for entrees.

result: the shrimp cake was decent, spring rolls very greasy, chicken curry was watery but ok in taste, mixed vegetables were very bland and "stouffer" like, and pad thai was passable.

i wish the rating allowed for a scale between poor and decent (like an ok), but short of this i'd have to say the food was closer to poor.

sorry, but with the threat of layoffs, i'm not sure i'll risk another trial.

  • Food
  • Service
  • Value
  • Ambiance
not bad for first time Thai experience
By johnathan of Port Coquitlam (9 Reviews)
Submitted Tuesday, January 13, 2009 - 2:09am [Dine in]

went with friends today for dinner. When I looked at the menu I was a bit shocked to see lots of chilli signs in front of the dishes. But after order the appetizer combo and one green curry and one yellow curry and one BBQ duck with red curry. I fancy of the flavour of curries. They were a bit hot for me, but definitely I could take it coz it is pretty tasty. We paid with a coupon that BOGO free. Otherwise, food is pretty good.

  • Food
  • Service
  • Value
  • Ambiance
Green Basil
By tango of van (20 Reviews)
Submitted Sunday, November 16, 2008 - 11:56pm [Dine in]

Decent Thai Food and a bit different tase from Thai House.
We tried this restaurant because it's in the new Entertainment Book and I'd go back. The restaurant is fairly small but a nice atmosphere. It was busy but the service was fast and friendly. Food arrived quickly and very hot. Portions were medium size but tasty.

  • Food
  • Service
  • Value
  • Ambiance
Best Thai Burnaby
By burvan of Burnaby (30 Reviews)
Submitted Saturday, April 14, 2007 - 11:22am [Dine in]

After reading positive reviews on Dinehere we finally tried this relatively new addition to the Burnaby restaurant scene . What a pleasant surprise as they took a rather run down old restaurant site and transformed it into a very warm comfortable dining experience .The menu is very extensive and allows you to select ingredients then add to various types of basic Thai dishes . Excellent quantity , quality , and reasonable pricing as we witnessed a number of diners leaving with their doggy bags . Over the years we have always enjoyed Lhy Thai on Edmonds as our favourite Thai restaurant but Green Basil is our new Thai restaurant of choice .

  • Food
  • Service
  • Ambiance
Pretty good
By ella of burnaby (6 Reviews)
Submitted Friday, February 16, 2007 - 11:29am [Dine in]

TThis restaurant has been the best thai I’ve tried so far. I tried Lhy Thai, Thai house Royale and Thai Café ( I would rate them in that order too). I had two dishes and both were flavourful one with clams, one rice noodle beef (it was one of their specialty dishes) Sorry I forgot the names. We also had the Tom Yum soup with coconut milk that was pretty tasty too we had the 2-3 serving one. Overall I would recommend going to this restaurant. The décor is ok and the service was pretty good.

  • Food
  • Service
  • Ambiance
Pleasant Food - Pleasant place
By pubhopper of West Vancouver (5 Reviews)
Submitted Thursday, February 15, 2007 - 3:54pm [Dine in]

We ordered the Seafood Green Currie HotPot and the Pad Thai for 2 of us, after some consultation with an efficient smiling waiter. It was excellent thai food. We thoroughly enjoyed the experience. Our smiling and highly efficient waiter was highly attentive but not pushy. The decor is clean, modern and very pleasant looking. The two dishes were almost too much food for two of us, and asking for a doggie bag was simple and easy. The restaurant is divided visually into two halves, so it seems smaller than it really is. Conversation was easy as the noise was kept down. I recommend the place for business entertaining, which is what I was doing. They let us linger after dinner for as long as we wanted. The Currie Hot Pot was fantastic even the next day warmed up at home. After dinner, the owner came by our table and - very pleasantly - ensured that we were pleased with everything. This is very appreciated as many places don't simply care what you think. Thank you! "PubHopper Lady".

  • Food
  • Service
  • Ambiance

Images

Displaying 201 - 8 of 8 Images Found