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3
  • Food3
  • Service3
  • Value2.5
  • Ambiance3
  • Reviews85

Green Basil

4623 Kingsway
Burnaby, BC V5H2B3
Tel: (604) 439-1919
Fax: (604) 439-9719
Neighbourhood: Metrotown
  • Cuisine: Thai
  • Price: $$ ($15 - $30)
  • Reservations: Accepted
  • Meals: Lunch, Dinner
  • Hours: Mon - Thu: 11AM - 10:30PM, Fri - Sat: 11AM - 11PM, Sun: 11AM - 10:30PM

Reviews

Displaying 21 - 40 of 85 Reviews FoundSort: Useful | Helpful | Reviews | Date
Re: Nosiy but tasty
By frugalgourmet of Vancouver (70 Reviews)
Submitted Saturday, April 14, 2007 - 11:08pm [Dine in]

Couldn't resist the 2 for 1 entree coupon from the Straight. We made reservations for 2 for 7:30 on a Saturday with no problems; upon entering the restaurant we were seated promptly. The decor is tasteful and modern; however, the ambiance left something to be desired. The restaurant's acoustics were very poor - every conversation and dropped dish was ear-splittingly amplified.

The service was friendly, but amateurish. We were given plates before menus, and our second dish arrived 10 minutes after the first one. Our Gaaeng Pha Neang (Veggy thick curry) was alright, the vegetables were undercooked. The Thuaa Phat Phrik Khing (Green Beans with lime leaves, basil and spicy sauce) was definitely the tastier of the two dishes.

Overall, the place is worth a visit, the prices are alright, and the portions are okay. Still I think there's better value at Thai House because you can get unlimited rice.

Okay but not fantastic. Would go again if they continue their 2 for 1 promo.

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High Quality Thai Food with the Sizzle
By Hargow of Richmond (46 Reviews)
Submitted Monday, May 5, 2008 - 12:14pm [Dine in]

Lately, its been six of us going out and trying different places to dine out at. This Saturday, I picke the Green Basil. What a choice. The flavors were clean, crisp and full of fresh flavors like basil an mint . Among the six of us we also get by with our friend who sports a nut allergy.This place had no problem with this. We must of had about 8=8 different dishes. which were all raved about. Most of all, the flavors were suberb . This is definitley a bback restaurant.

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Just OK - I've had better
By pookiebear of UBC (46 Reviews)
Submitted Friday, July 17, 2009 - 10:54am [Dine in]

I came here with a party of 8 last night to celebrate a birthday. We ordered a variety of dishes such as seafood appetizer platter, mussels, black cod with house special sauce, pad thai, tom yum goong soup, seafood salad, pineapple fried rice, and green curry. All the food was just okay and I find that it lacked Thai flavors. No dish really stood out for me but at the prices and service was decent. Our waters were constantly filled up and empty dishes taken off the table quickly.

I probably won't come back for dinner but I did look at the lunch specials and they seem like a good deal. I might come back for their lunch specials.

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If you love Thai, then this is the place
By DawnTart of Burnaby (46 Reviews)
Submitted Sunday, May 4, 2008 - 11:05pm [Dine in]

Went there with my partner and three other couples this past Saturday night. None of us had been there before but reviews on this site were good and partner's brother had said food was very good here.

Well, we weren't disappointed. We had the Tod Mun Pla (fish cakes) (nothing spectacular but tasted good).

Next, we had the Phat Phak Ruaam Mit (stir fried seasonal veges) which came with tofu which we didn't know was part of it. Had it with the Wild Bangkok Delight (which sounds the name of a bawdy house). It was a black bean sauce spiced up and wow talk about spice. Hot and really flavourful. You really need your rice here.

The Pad Thai with tomato sauce. Probably the best Pad Thai I have ever had and I have had Pad Thai in many a Thai restaurant. Best for flavour, sauce and ingredients. Pad Thai contained not only the usual prawns, bean sprouts and tofu but had a bonus of scallops which took it up a notch. Neither of us got enough of it at dinner unfortunately as it was the third item to arrive and by that time we had eaten too much. Although the leftovers got home okay, my partner sleep walks and how could he possibly resist. I know I wouldn't have been able to.

The other couples had various types of curry as well as a green bean dish and a fried rice. Everyone enjoyed themselves very much.

One other bonus is that the portions are quite generous.

The staff are very accommodating and attentive. We had brought a birthday cake and they kindly washed the cake plate which was going over and above good service.

We will just have to go back really soon. A great Thai restaurant.

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Chicken with cashew nuts is amazing!
By NewWestMommy of New Westminster, BC, CANADA (5 Reviews)
Submitted Sunday, April 10, 2011 - 9:40pm [Dine in]

I like the fact that they add scallops to their pad thai, too. The yellow curry is wonderful - lots of chunks of potatoes, which you often won't get at other Thai places. Lunch specials are great if you are looking for good value.
The restaurant seems a little austere, atmosphere-wise, but the quality of the food more than makes up for it.

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Good Eats!
By nomnom_foodie of Coquitlam, BC (5 Reviews)
Submitted Thursday, March 31, 2011 - 11:27pm [Dine in]

Been here at least 3 times with different groups of friends. Always had a good dining experience.

I'm not a big curry fan but I love the pad thai they make here. Maybe a little higher quality of beef would push the dish over the top. You definitely get a bang for your buck. The portion sizes here are huge and even their lunch menu is decently priced for the amount of food you receive.

I will be back for sure.

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Awesome Thai Food
By fanaticgourmetlover of Vancouver (1 Review)
Submitted Tuesday, March 15, 2011 - 7:01pm [Dine in]

A couple of friends and I were trying to catch a 10pm movie at Metrotown, and we stumbled upon Green Basil Thai. We normally go to the Thai House Restaurant at Station Square, but we saw the Green Basil sign and had never tried it before, so we decided to give it a try.

We all agreed that this was by far the best Thai in the neighbourhood after our first time dining here. We were surprised to see that many of the items we normally get at the Thai House were also available here. Though items were similar in both restaurants, Green Basil's dishes were much better, both in taste AND value. I don't know what it was, but everything just seemed more fresh, and the colours and tastes were much more vibrant, and to top it all off, we noticed most items were slightly lower in price on the menu. We tried the green curry chicken here, and it was one of the best I've had, almost brings me back to Thailand. The curry was savory, the chicken (chicken breast I might add) was tender and moist, and most of all, the vegetables and garnish were fresh, not soggy, like the veggies I've had in curries at other thai places. We also had the steamed mullet fish here, absolutely delicious, the spiciness was just right and the tanginess in the sauce helped to balance out the flavours. If you absolutely love seafood, you have to try the chef's special live crab here. We had those two dishes and asked the server for a suggestion for a third dish, and he told us to try the live crab with chilli paste. He also mentioned that there were many other sauces to try like yellow curry, curry powder, and many more. We are definitely going to come back and give those other sauces a try.

Aside from the awesome food, we also had an awesome dining experience because of the service and atmosphere of the restaurant. The servers were very attentive, though service was maybe a bit TOO frequent (ie. with the water fills, but I guess I can't complain about that). The ambiance here is great and would be a great place to take friends or even a date, it's much more modern and has an updated look as opposed to the other (drab-looking) restaurants in the area. Value was great, as all the dishes were HUMONGOUS, we couldn't even finish all the food, given we had three adults sharing three dishes, and like I said, most of the prices were cheaper than other Thai places we had tried before.

Overall, we had a pleasant experience here, and would definitely choose this place to come back to for Thai food in the burnaby area. I guess the one thing I would like to see here, are more parking spots, there are only a mere 6 or 8 parking spots in the back and when we arrived, all of them were taken already, so we had to pay for the meters in the front. However, given our dining experience AND the food, I guess it's worth the parking inconvenience.

Hope they keep up the goodo work and stay consistent!

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Pleasant dinner
By foodluva of Vancouver (35 Reviews)
Submitted Thursday, April 23, 2009 - 11:14pm [Dine in]

Had a late dinner here last week with a friend. Had been quite awhile since having thai so we decided to try this place after reading the reviews here. The restaurant was at about 50% capacity at 8pm on a tuesday night. The decor was nicer than expected with nice wall pieces, dark wooden chairs and floor.

We ordered the green chicken curry, phat tai, and a bowl of coconut rice to share. The green chicken curry came extremely quickly in less than 5 mins. NOt much effort was put into presention and it tasted kind of bland. The chicken was also a bit dry and tasteless. The phat thai came 2 ways either a tamarind or tomato sauce. We chose the tamarind which is suppose to be a bit sweet. It was decent, had better. There was shrimp and teeny scallops in it but tasted like it was defrosted from the freezer. Would've been nice if it had more veggies too. Also the coconut rice didnt have any coconut flavor to it.
The service was good, no complaints. Server was very courteous and answered our questions. Also filled our waters couple times without asking. Would like to thank the server who ran out after us b/c my friend left her phone in there.

Would go back again to try other dishes.

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Restaurant's owner is very rude!!
By us1234 of Surrey, BC (2 Reviews)
Submitted Tuesday, March 10, 2009 - 4:04pm [Dine in]

This restaurant has very bad service and the owner has very bad attitude.

On Saturday March 7, 2009 at 7.30 PM we went for dinner there. It is four of us: me, my wife and our 2 little kids (3 year and 1 year). My one year old baby needed high chair and the 3 year old needed booster, but they didn’t have anything available. Because of that my wife was struggling to feed the 1 year old. Then, because my 1-year old can’t sit properly, she wanted to walk in the restaurant. My wife then followed and watched the baby in walking. In walking around, the baby didn’t bother anyone, actually the customers liked to see and talk to the baby. I and my other kid were sitting and eating.

Then, we saw that the highchair was not used anymore, but none gave it to us until 20 minutes later. When my baby was still walking around, the male Thai owner came in and shouted to my wife in very rude manner and said: “Take your kid away. She shouldn’t be running around here!!” We told him that it is very unprofessional that a fine restaurant like that only had one chair that was what made my baby kept walking around.

From this experience I conclude the following:

1. The male Thai owner does not like kids and the restaurant is not family friendly.

2. It is completely unacceptable for such restaurant to have only one high chair and no boosters at all. Having 10 high chairs, for example, will take the same space as for one because high chairs are stackable. By comparison, a cheap, smaller Vietnamese restaurant that we often go has many highchairs and boosters.

3. The male Thai owner doesn’t have manner and his behaviour was extremely rude to my wife. Obviously, he doesn’t know anything about serving customers in Canada.

4. The male Thai owner must undergo extensive customer service training.

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Good food, good service
By badgerbalm of pretentious yaletown (37 Reviews)
Submitted Monday, June 30, 2008 - 11:11am [Dine in]

We went on a Friday night around 7pm. The place was busy, but there was a table available so we were directed to it, except there was only one chair, so we had to stand there looking awkward while they went to the back to dig a chair out.

It took some time for our order to be taken, my SIL eventually had to wave to one to get her attention.

Once we ordered, the food came out quickly and piping hot, so it was great. We ordered a yellow curry and tamarind pad thai, and both were excellent.

One little note on cleanliness: we had to wipe our plates as both of ours had greasy smears. I didn't go to the toilet to check out the cleanliness there.

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Attention to the Details
By discerning_palate of vancouver (36 Reviews)
Submitted Thursday, August 16, 2007 - 5:10pm [Dine in]

I was pleasantly surprised with Green Basil. Not what I would typically expect from a Thai restaurant let alone one on this strip of Kingsway. First of the décor isn’t the cheap or cheesy look of many Thai/Asian restaurants, not that there’s anything wrong with that look. This one was had a warm almost sophisticated feel. It was also very clean….Now onto the food.

We had the tom yum gai (hot and sour chicken soup), calamari, fried noodle (pork), lettuce wrap, yellow curry ostrich, yellow curry lamb, kale with what tasted like a hint of shrimp sauce, and a fish dish with a chili sauce. The dishes that stand out for me were the soup because it was so full of flavor, nothing subtle about this soup, the lettuce wrap and the curry. The dishes just seemed to be made with a little extra care than the typical Thai restaurant, even the one way down on west Broadway that has the great reputation.

Finally the excellent service is just not what you would expect in an Asian restaurant. They are very attentive servers, will provide suggestions, always making sure you have clean plates and full glasses of water. I'm definitely willing to go back to try more of their other dishes.

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A good deal with the 2 for 1 coupon.
By 604girl of Vancouver (26 Reviews)
Submitted Monday, December 6, 2010 - 12:00pm [Dine in]

Food: Been there on an average of 2 or 3 times a year. We tried quite a few things on the menu. Including the Combo for 6 (which feed 8 of us), all of their curry (green, yellow, and red with a choice of chicken, beef, pork, or veggies), roasted duck curry dish, phat thai noodles, pineapple fried rice and the list goes on. The food was all quite good and solid. You can choose your level of spiciness that you like. I like coming here because it's very standard every time. Nothing extravagantly surprising though.

Service: It's enough. They seat you, give you menus, take your order, serve you food. That's all. Nothing more or less. Food comes really quickly so that's good. They are nice and friendly. I don't understand about the other reviews issues with communication problems. I didn't have any. They were able to communicate in English... and if anything, point to what you want on the menu, they can read it.

Value: I would say a little pricey for the amount of food you get. It's usually about $12 to $16 per dish but the portion size is kinda small. I only go with a 2 for 1 coupon. You can always get on one in the Georgia Straight newspaper almost every single week.

Ambiance: It's clean and cozy looking. Decorated with figurines and pictures on the wall. Not bad. Washrooms are clean and odor free, which is great for an Asian place.

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Raw Vegetables?
By nyoung of Vancouver (22 Reviews)
Submitted Wednesday, September 3, 2008 - 9:36pm [Dine in]

Nice decor, nice interiors. Crappy acoustics though.
Not so delicious food. Compared to other Thai restaurants, this place is a bit expensive. The meat curry was lacking and a small portion. The pad thai and pineapple fried rice were decent. I really can't get over the stir-fried vegetable dish we ordered, though. It was like a plate of raw vegetables with thai peanut sauce poured over it. And the main vegetable? Celery. Really not that good.

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Meh..
By Miss.Critiq of E Vancouver (15 Reviews)
Submitted Friday, November 19, 2010 - 2:42pm [Dine in]

Me and my boyfriend USED to frequent this place often.
Basil fried rice was my favorite with lots of vegetables and spices. The green curry was a staple too. The food takes long to come and it is difficult to communicate to servers to make any changes to the dish due to a language barrier.
But the food has always been a hit and miss. Sometimes its too spicy and at times we've had to send it back because its too bland.

I hate to have my fingers crossed each time when we order food. Just not worth the risk. Never coming here again, gave them too many chances already.
Its a pity because the food when its good its really good. But i cant afford keep getting dirty looks from servers when i send the food back because the cook forgot the put salt in my food for the 100 th time!

Such a shame

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Somewhat bland food
By huhu of Vancouver (13 Reviews)
Submitted Monday, April 19, 2010 - 10:33pm [Dine in]

We checked this place out since we had an Entertainment coupon and wanted to try a new Thai place. The decor is cute but unfortunately the food left us underwhelmed.

This restaurant's menu has a lot of chili peppers on nearly every selection, but most of the food was definitely not hot at all. There was a person from Singapore in our group and he had to put a LOT of hot sauce into his food to feel any heat. Even I thought the chicken curry dish, which had 4 chili peppers next to it on the menu, was lacking in heat (and I usually don't like my food too spicy). The rest of our order consisted of a seafood curry dish, phad Thai noodles, mussels in a coconut sauce, and a spinach dish stir-fried and topped with chicken in a peanut sauce. The spinach dish was probably the best, everything else was mediocre or bland, and the phad Thai tasted more like a Chinese fried noodle dish.

In general, the food lacked the fragrance and strong aromas usually associated with Thai food. Note however, that they do live up to their name and put Thai basil in every dish.

The final cost of our bill was $75 for 5 people after using a $15 coupon. Not bad but it didn't really make up for the food.

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Overall Good Food
By jjdine of Burnaby (11 Reviews)
Submitted Saturday, November 14, 2009 - 11:28pm [Dine in]

Went there tonight with 3 other friends. Ordered 4 dishes, green curry chicken-not bad, fried green been with beef-delicious, pineapple fried rice-very good, fried black cod with house sauce(taste like sweet and sour sauce)-mostly veggie and a thin slice of black cod, not worth the price of this dish. also had chicken satay as appetizer which was really good. Busy on Saturdays. Nice and clean restaurant. Service was quick with the food. But once we pause a bit from eating, waiter/waitress comes and ask if we're done.

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Loved it
By Jonathan of Burnaby (15 Reviews)
Submitted Saturday, October 25, 2008 - 7:32pm [Dine in]

I just went to this place yesterday and had one of the best Thai meals ever. The food we ordered was perfect and everything being served around us looked very appetizing as well. The place is busy, but they have a lot of staff, so they seemed just as interested as we were in ordering, getting our food asap and presenting the bill when we were ready. I would recommend this place without reservation and my only regret is I'm not around this area for lunch time as their specials seemed to be a very good value.

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Good Food, Good Service
By willtryanythingonce of Burnaby (14 Reviews)
Submitted Friday, May 2, 2008 - 1:38am [Dine in]

What I like about Green Basil is the variety in the menu. There is certainly something for everyone here.

The service is wonderful, I've never had an empty class, the food is presented beautifully and served to you with flair.

The portion sizes are a bit on the smaller side for the price involved but the actual food itself is just delicious.

I always look at parking as part of the restaurants' service to its guests and each time I've called to make reservations (recommended), I've always been asked if I need directions and where to park if I'm driving. Proactive service, I LIKE IT!

I've been here 3 or 4 times and always had a good time with different groups of friends and family. I'll certainly be back for more.

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Best Thai
By nina of New Westminster (19 Reviews)
Submitted Wednesday, February 13, 2008 - 5:33pm [Dine in]

After the first time I tried this restaurant (about two months ago) I became a regular! the food is incredible, affordable, fresh and very tasty, the service is very good, and the location is convenient.
Portions are big, and they come fast. They make the best calamari!

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Never again
By Smaken of Burnaby (3 Reviews)
Submitted Saturday, November 17, 2012 - 8:01pm [Dine in]

Not thai food.. This is poor chinese buffet food at best.. Its greasy over salted and not spiced correctly, poor service, uneducated staff and terrible food. Dont waste your time or money. I could go on but others have had similar experiences so why bother, other than to confirm the worst.

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