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2.5
  • Food2.5
  • Service2
  • Value2.5
  • Ambiance2
  • Reviews118

Fish On Rice

4361 Kingsway, #201
Burnaby, BC V5H1Z9
Tel: (604) 439-8882
Neighbourhood: Metrotown

Reviews

Displaying 1 - 20 of 118 Reviews FoundSort: Useful | Helpful | Reviews | Date
Sigh... another one off the list
By cherrybomb143 of Surrey, bc (218 Reviews)
Submitted Thursday, January 17, 2008 - 11:32pm [Dine in]

I wish I had better things to say because I used to go to Fish on Rice quite often. Each visit seemed worse and worse. If not the food quality (salad drowning in dressing or falling apart / poorly made rolls for example) the service has dwindled to the point where ... well, there was no service.

The last straw was walking in on a Sat. night (yes it was fairly busy) and being ignored for literally 5 min. before someone came just to say "be right back". He came back another 5 min. later and said the wait was 45 min. He didn't take down our names or anything, told us to "wait over there" and walked away. Boy, he sure makes his customers feel special.... even the no-frills restaurants will "pretend" to write your name down on the wait list.

For $20 a dinner, I can go pretty much anywhere. In fact, I'd even pay more just so I'm not here.

Will I go back? I'll check back and see if they can redeem themselves in a year (if they're still in business.)

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Not great at all
By eating good food of Vancouver (130 Reviews)
Submitted Monday, September 2, 2013 - 12:17am [Dine in]

My friend who lives in North Van and I wanted to go for all you can eat sushi. We couldn't find any in North Vancouver, so decided to go into Burnaby to find one, and found "Fish on Rice" When we entered we were greeted and seated immediately....we got there after 9:00, and we ordered our food....when we ate and wanted to order more, they told us 9:30 was last call (Gee, thanks for telling us this now) anyways, we ordered more food, and were lucky that we were able to put in a small order at 9:45

I was impressed that soda pop and ice cream were available on the all you can eat menu, but to be honest, it wasn't that great. Most AYCE places are below par anyways (you get what you pay for of course) but this place was even below them. The teriyaki steak was terrible (bleh) the beef ribs were just ok....Tonkatsu and Chicken Terriyaki were good....the spinach gomaee they put just a little bit in your bowl it was a joke.

Anyhow, it wasn't really that great. We will just pass on this place and try another sushi joint

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Mixed feelings everytime
By hungryjo of Vancouver (175 Reviews)
Submitted Friday, October 31, 2008 - 10:35am [Dine in]

I've been here four times. Two times were regular menu and the other times were all you can eat.
The first time I went, which was years ago, we had regular menu and I was happy. The food was good and service was good.
The other three times gave me some mixed feelings. My family and I came here last yr for regular dinner menu and the food sucked! The sashimi and rolls were nasty. I think they took it from their all you can eat tray or something. My dad ordered meat w/ rice and the rice was DRENCH with some sort of soup or sauce! What the hell? We asked a server why it's like that and she couldn't answer. Then some guy came along and explained to us in a way that somehow made me feel like it wasn't their fault. Overall, we were unsatisfied.
Third time we had all you can eat w/ 10+ people. I don't remember much about that experience.
The fourth time we had happy hr (5:30pm) on a Sunday for $13.95. We thought that was a good deal cuz normally it's $19.95-24.95. The food was acceptable and it came out pretty quickly. The rolls seemed to look better than last time. They also have sashimi and unlimited pop.

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Gone downhill unfortunately
By Kujibo of West Vancouver (127 Reviews)
Submitted Thursday, December 27, 2007 - 5:41pm [Dine in]

This is a follow up review as things have changed. On my last few visits there things have gone significantly downhill in the service area.

I think they have become a victim of their success, being too busy and now too complacent. Not only has the service gone downhill, the restaurant looks like it could use a good scrub down. The food is still the same as before however, which is pretty good, better than many other cheap places (e.g. Kingsway Sushi). The food is the only thing saving me from handing out a an overall 1 star rating.

From the moment you walk in, if it's busy there is confusion as to who arrives first as they don't have a host and they just start walking whoever is waiting in, not necessarily in the order they arrived. This drives me nuts.

The last few visits have been 2 hour dining experiences - and not because we are eating a lot or taking our time. It just takes that long to get an order in and the food out. That's either AYCE or not.

The last visit, 6 of us were sitting there for half an hour trying to flag down anybody to take our order off the regular menu. Some totally incompenent scared looking server finally takes our order - after the first person says what they want, he's like "OK" and starts to wander away, like all 6 of us were going to share one combo? WTF!

I used to heartily recommend this place, but now I warn people away from it unless they are OK with this level of service. It's a shame as there were nice servers there in the past, and maybe we just missed them on our recent visits, but I think 3 strikes is enough.

I'd only ever return after a while if I thought it wouldn't be busy and we'd get some service.

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Good Value for AYCE
By xlee8 of Delta (113 Reviews)
Submitted Thursday, November 29, 2007 - 12:52am [Dine in]

Food: $21 for week nite dinner. quite an extensive menu for AYCE. had quite a few things we dont normally see elsewhere for AYCE (ex. unagi rice). didnt see anything on menu limiting sashimi which is always a plus. food is quite average which is to be expected at AYCE and i think when ppl are evaluating restaurants this should be kept in mind. i would avoid the beef tataki (too thick), tuna tataki (mushy) and beef ribs (fatty). items we enjoyed were bbq blk cod, salmon & tako sashimi (fresh), chicken karage (juicy), red bean spring roll.

Service: standard. sashimi took a while to come out since there was only 1 sushi chef on a wed nite.

Ambiance: wasnt that busy on wed nite which was good. not too loud and plenty of servers. music was a nice classic mix. there are rooms available if you want privacy or for larger groups.

Overall: def will return for AYCE fix.

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Don't expect service here either.
By epicurious of Burnaby, BC (507 Reviews)
Submitted Sunday, March 5, 2006 - 11:44pm [Dine in]

Another classic example of an all-you-can-eat japanese restaurant gone bad. This restaurant is fairly new in the neighborhood and when it first open, obviously everything was great. Then they got lazy and sloppy. I don't think anybody there likes their job. If you're not happy, don't work there! During our recent visit, our server never smiled once. And gave the huffin' puffin, eye-roll combo everytime we stopped her for some tea refill. Everytime, we put in an order, she didn't seem like she wanted to take our order. She would be very impatient and say "is that all" after every item ordered. And when we discussed amongst ourselves how many of an item we wanted, she would roll her eyes and lean to one side, tapping her feet. After our meal was finished, we ordered ice-cream for everyone and she only brought 6. We didn't even bother asking for the rest since it took her almost 15 minutes to get the first 6.

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Ugh.
By foodfanatic of South Vancouver (286 Reviews)
Submitted Wednesday, January 18, 2006 - 6:23pm [Dine in]

The ONLY good thing about this place is that pop is included in the all-you-can-eat menu. Wasabi isn't--nor is it included on the fish/rice itself.

The decor? Hole-in-the-wall look--doesn't look like anyone invested in any sort of renovations or simple painting since maybe 2 decades ago. It gives off the vibe of an old office lunchroom.

Food seemed relatively clean. I suppose, non-descript is better than food-poisoningly disgusting.

Never to return again. Ever.

And yes, it is pay parking all around, front and back.

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Manager - treat your staff with respect
By panda of Burnaby (56 Reviews)
Submitted Wednesday, December 10, 2008 - 1:51am [Dine in]

My friends and I have been coming here on and off for years even when it was Kamei Sushi.
Their AYCE is not bad although the one on W. Broadway is a bit better, food wise.
I have personally never experience bad service like the below reviews. Yesterday, we took a chance coming here after reading all the bad reviews. The food was surprisely good, and so was the service. I thought their service has improved. Our empty dishes were promptly taken away and we were sitting in the tatami room!
The wait staff was polite and service was prompt. No complains here. My friend noticed that there was no manager there, so the service improved and food quality improved. She made a comment that everytime the manager (esp. the grumpy one) was there, food was bad and the service sucks. I don't know if the manager made life miserable for all staff. If that is the case, then it affects the ambiance, quality of the food and definitely the service. If staff are unhappy, then customers are unhappy.

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I HAD better service...
By Bobeater of East Vancouver (58 Reviews)
Submitted Friday, September 8, 2006 - 10:46pm [Dine in]

I came here for a farewell dinner with some friends for a friend that was leaving. The leaving friend picked this place.

The Food was pretty good, but every sushi restaurant to me taste the same. I am usually on there for the salmon sashimi. Which we were only limited to 20 pieces, but it was really fresh.

The Service was pretty much like most all you can eat places, it was quite slow for that day. It seemed that there were only four servers working that day. We had lots of time in between orders as food came really slow.

The ambiance was quite good in a way that it was really quite in our little reserved area. We really couldn't hear the people beside us and the restaurant was as loud as I thought.

I would give this place a second chance...

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What happened to the Service?
By A Fatty of North Burnaby, BC (75 Reviews)
Submitted Wednesday, April 14, 2010 - 8:28pm [Dine in]

My friends and I went to eat there for dinner. It cost $24 for AYCE. When paying, the waitress waited behind us and stared us down making sure we paid our 10% tip. Worst experience / service in Burnaby and Vancouver. Next time, if there is a next time, we will make sure they are not getting tipped.

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Nice place to go for bigger groups.
By teddyandturtle of Vancouver - Kingsway (84 Reviews)
Submitted Wednesday, January 27, 2010 - 11:58pm [Dine in]

Usually whenever I come here it's with a larger group of friends. The place is pretty clean and they normally give us a room to ourselves that looks over Kingsway area, which I really like.

Normally we do AYCE whenever we come here, and it's alright. One of my friends is a vegetarian, as am I. The food is okay, not great though. I like their agedashi tofu. The tempura is good too. They don't try to slice the sashimi too thin I've noticed.. but I have no idea how it tastes. I have a feeling their miso soup has a lot of msg.. cause I always chug water after I drink it. Also their salad.. don't bother. It's like prepackaged salad mix dumped in there with a sauce on top, though I do like the sauce a fair bit.

The service really depends on how busy the place is. We normally don't have a problem with it, sometimes you may need to ask the waiter/waitress to refill tea or water, but no biggie.

It's affordable and has alright sushi. I'll go back, it's better than some overpriced AYCE places.

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Go without any expectations!!! That's what it gives you!!!
By CaptainNemo of Vancouver (97 Reviews)
Submitted Tuesday, March 3, 2009 - 12:40pm [Dine in]

Food there is pretty decent, but the service there is absolutely ridiculous!!! A little bit of a smile would not hurt, I'm sure. They have most of thier stuff as sushi (with rice). If you don't finish all the rice, you will need to pay for it. I was there and left 3 pieces of rice, they told me that I had to finish it, or else I will need to pay for the rice. Not impressed.

No smiles. They look like they hate working there and that they are doing you a favour by serving you. Why are they working there, if they hate it so much???

The value is quite decent, but for the attitude they give you and the stuff that they make you pay for if you don't eat as it comes, is it really worth it???? It's really up to the individual to judge.

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Good, solid ayce sushi joint
By k-dawg73 of Burnaby (67 Reviews)
Submitted Thursday, January 15, 2009 - 4:52pm [Dine in]

Went here a few weeks ago for lunch with my wife. We got seated right away and given the ordering sheets promptly. Tea and soft drinks were brought out pretty quickly either.

I've already written about this place before and I still believe this is one of the better ayce places around. Food is usually really good, especially the teriyaki chicken that comes out sizzling on that hot plate. Beef short ribs are good, but this time the skewered beef was tougher than shoe leather and nearly inedible. We ordered very few rolls this time, so was able to focus on other items without filling up on rice. I have to admit, their hot food items are quite good.

My only complaint would be that for some unexplicable reason, they do not always bring out the entire amount that you order, ALL the time. For the most part, they do, but this last time, I ordered 3 orders of deep fried chicken wings (each order is 3 pieces, as per the ordering sheet). But when it came out, there was only 4 pieces? How does that work? I don't really bother asking the server what's the deal with this, as if you can always order more if you want, but it's really annoying when they do that. Especially when you are ordering stuff for the 1st round - you espect to get everything that you've ordered. I can understand if someone keeps repeatedly ordering a large quantity of certain items, but this wasn't the case with me. Besides, if management doesn't want to give customers what they ordered, and insist on playing these "games", then they should just stop doing all you can eat and charge a la carte only.

Nevertheless, this is a minor annoyance that I can live with and I will continue to go to Fish on Rice until I find something better in the area.

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Good All You Can Eat Selection
By Balmy of Burnaby (52 Reviews)
Submitted Monday, January 12, 2009 - 12:29pm [Dine in]

My family went to this resaurant to try the all you can eat special on a Sunday. It costed $20.95 per person plus one dollar. One dollar is added for weekends/holidays. Pretty much a standard everywhere.

Service was good. We were seated promply by a host. Got our tea shortly. Server came back regularly to refill the pop and tea. Asked if we wanted anymore food after we had already submitted the two tick sheets they gave us. Asked if we wanted dessert after we said we didn't really have anything else to order. Got our dessert orders of mango pudding/jello shortly. We must have been there on a good night when there was actually service compared to other reviews. One time when I went with 2 other people, the service was not as good. We had to flag people for the pop refills because they had a busy weekday evening.

Food is the average food you get for all you can eat. A fairly decent selection for everyone to choose from. We had an assortment of sushimi, fried scallops, chicken/beef teriyaki on sizzling plates, udon, curry rice, etc. The endless refill of pop was a bonus as not all you can eat locations have this option.

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Nice AYCE place
By Vancouver_foodlover of Vancouver (53 Reviews)
Submitted Wednesday, December 10, 2008 - 5:11pm [Dine in]

We have tried out this place as it has been advertised numerous times in the local papers.

We were expected sub-par quality compared to other AYCE jap restuarants. But were we wrong.

The food was good. The service was great. Food came quickly and finished dishes were taken away in a prompt manner.

For the price you are paying it is good value. Would consider coming here again.

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Beat AYCE in Burnaby
By Lanie23 of Vancouver (53 Reviews)
Submitted Tuesday, August 7, 2007 - 11:43am [Dine in]

Went for the AYCE lunch. $11.95 includes a choice of soft drink. Very good selection for lunch. The gomae and ebi sunumono were great and the sashimi was awesome- fresh and very big cuts. The rolls were tasty as well.

The service was good in the beginning- unlike some other AYCE places, we got exactly what we ordered, though some of the items were slow to arrive. Once all the food arrived, we didn't see another server, ever. We had to flag someone down twice asking for the bill.

I would definitely come back!

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Better than most all-you-can eat
By Italian-guy of Downtown&Burnaby (60 Reviews)
Submitted Friday, September 1, 2006 - 6:58pm [Dine in]

I don't agree with a lot of the reviews here regarding this place.
I've been twice now, once for lunch(today) and once for dinner.
Both times the service was OK and the food, it is good value for the money.
I like this place better than Shabusen as they have gotten waaay to busy and their price has gone up. Compared to them the hot stuff at fish on rice is way better as it always arrives, well, hot. The tempura is crisp and the karrage isn't greasy. The rolls are about what you'd expect which is to say good but not great.The sashimi is average and the nigiri choices are fairly extensive. The menu, especially for dinner has enough variety that a large group can all eat and find something to thier liking. All in all this place is way better than the two places in nearby metrotown for all you can eat.

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One of my favorite All You Can Eat Sushi
By milou of East Van (46 Reviews)
Submitted Tuesday, March 28, 2006 - 8:04am [Dine in]

I visited the place probably 3 times last year and don't know the current condition. But I do agree that the bathroom is nasty. The service was ok...you just have to becareful when ordering popular items like salmon sashimi, shrimp tempura etc make sure you order way early because it took them time to bring to your table. All the teriyaki were fantastic. Love the beef/chicken/vege teriyaki combo. Gyoza, shrimp, vege tempura, are very good. What I like best that couldn't find anywhere else is deep fried chicken skin...just like pork rind very crispy and even better. for PARKING go to ROGERS parking...is free and just walk toward the restaurant. Sushi rice is decent, sashimi is ok I'd say it's the same quality as SAMURAI sushi...so for a buffet you can't complain. Their seafood motoyaki is also good, bbq ribs not bad either... for the money and the number of food selection... this is a much better bargain than Richmond sushi. You can have early bird dinner special for the same with lunch price $11.99. Definitely a much better all you can eat place in Burnaby compare than SUI SHA YA in Metrotown, which is the worse restaurant you can possibly go. Ck my review for SUI SHA YA.

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Favorite Happy Hour AYCE
By theschuay86 of Vancouver (32 Reviews)
Submitted Tuesday, January 17, 2012 - 11:13am [Dine in]

This is my favorite AYCE for Happy Hour. It is a good price and what makes this place even a better value than most Japanese AYCE is the free pop/soda! It is hard to come here for happy hour (4-6:30), but if we can, we do. The quality is a bit lower than other AYCE, but it is good enough for me.

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Fish On Rice - Not very nice
By happybelly of vancouver (4 Reviews)
Submitted Sunday, January 25, 2009 - 8:57pm [Dine in]

The service is VERY poor. Do not expect any good - or even adequate customer service as none of the servers are very helpful. The waitresses walk right by you and leave "thank-you's" hanging in the air. And don't forget to give them big, fat tips, either. My friends and I were humiliated today when we didn't give them the customery 10% tip today. To be honest, I hadn't expected the bill to be at the amount it was today and none of us brought any change. The bill came to a few cents more of a whole number and I had just enough. But when we were about the leave the cashier screamed at us to come back and kept insisting that "tip was not included". He yelled at my friend, in a obnoxious tone, "Haven't you been to a restaurant before? This isn't Burger K*ng!! You pay tips!" Humiliated, we stood in front of the counter, red-faced and almost to tears, trying to dig pennies out from pockets, while the whole restuarent looked on as another waiter slammed the black bill tray right before us.
Now, to be fair, the food was pretty good and the menu has a nice variety of Japanese dishes. The wait is short considering how busy the restaurant usually gets. But unless you have some extra cash to tip the rude servers, there are plenty of japanese restaurants for you to dip your chopsticks in.

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