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This is my favorite AYCE for Happy Hour. It is a good price and what makes this place even a better value than most Japanese AYCE is the free pop/soda! It is hard to come here for happy hour (4-6:30), but if we can, we do. The quality is a bit lower than other AYCE, but it is good enough for me.
Today is the second time I entered this sushi place, and figured not to come here ever again..
note this is during the so called "happy hour" for dine in.
Lets start with the food: (The most dislikes for me and my friends)
ROLLS - taste like crap, too much rice, and the stuff inside feels like left overs from the day before. Even my favorite California roll was disgusting at this place...(and another problem is ITS WARM, rolls taste really bad when it's warm)
BBQ - Meat ball is okay, I just don't like the others, some are uncooked, but this is very personal..
others are kinda okay ( I cannot comment on the raw fish(sashimi) stuff since I can't eat them, but my friends says it's horrible )
Now the most horrible service that makes you forever regret coming to this place:
So, as usual, the waiter took us to our table and we sat down, filled the sheet with stuff we wanted to eat. And the food came fairly quickly, as they finished delivering food to our table, we said thank you to the waiter, and she ignored us and went away. Later on, when we asked for a refill, we said thank you again, this time another waiter ignored us as well and left. So the conclusion is they don't respond to thank yous.(This is absolutely annoying, but there are about 1 or 2 new female waiters that actually greets people and responds to thank yous)
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In the end, when we asked for our bills, a male waiter came up to us and asked for 20 dollars/ person but we thought the max for this place should be $16ish/person even after tax. I always gave tips to waiters who actually responds to us, but this place has horrible service, why should I tip you? (Personally, I would call up the 2 girls who actually talked to us during the "dinner", and give them the tip, not the guy who ignored our thank yous, and I really hate servers that asks for tips, it's annoying, as if I owe him)
Here's the reasons he gave us to tip him:
"It's thanks giving, come on!" - Really? That counts as a reason? We are Asians, and we don't really celebrate it..
"Hey, I'm working at a minimum wage here!" - It's thanks giving, you should get a lot more than a normal day, plus we are all students here, we get paid as the same as you..not a reason to complain here..And if you studied harder, you might as well have a better job!
"It's the tradition guys, come on!" - Wow..just wow! This is the only place that asks for tips like this..so rude.
It's the tip us or else attitude which really ruined our night today, I came home and calculated the amount of money we should be ended up paying without the so called "tip". The total came around to $46.87(after tax) for us 3, but instead, we payed $60. Addition to that even if we pay the 12% tip, it should be $1.5/person, which results in $16-17/person for the "happy hour" therefore, that guy just robbed us for tips.
As I looked through the reviews today, I found out I should of read it earlier...
We use to go to Fish On Rice regularily, and enjoyed it. We found a place out in Port Coquitlam (KOI) that we enjoy, which is closer to our residence so we started to go there instead. A few Saturdays ago, we decided to go back to Fish On Rice for some variation. What a mistake!!! I am not sure what has happened since we last went byt the quality of food had gone down hill SEVERELY!
The karage (chicken wings) were nasty, almost like small drums instead of wingettes.
The gyozas were OK.
Spicy salmon rolls were absolutely disgusting, in fact I can't even say that I know IT WAS salmon in them! No color, all stringy and just a whole lot of rice with very little filling.
The chopped scallop rolls were very similar! A tonne of rice, very little scallop and whatever mayo they used was the bottom of the barrel... to be honest just their appearance could have caused us to become nauseated. YUCK!
The salmon sashimi was a terrible texture, stringy and I had one peice- which was enough!
The beef sashimi was the best item we had!
The prawn tempura was also ok.
It seemed that the rolls were more rice than they use to be, and just not at all appealing.
The quality of food is very poor. NOT worth spending your hard earned $$$ on at all.
The washroom was FILTHY. (females)
We WILL NOT EVER go there again.
Stay FAR FAR away! YUCK.
Two of my close friends and I decided to go in for the lunch AYCE menu at about 3 in the afternoon. We've been there once or twice before and thought that it was a deal because they provided a drink in the $11.95/person offer.
Food was okay, seeing the price we're paying. Their nigiri were just embarrassing; they were literally the size of my thumb. But again, $11.95...
The seating booths provide privacy and comfort.
Their service however, was down right unprofessional. Servers slam your dishes down when they bring you your food/drinks, they don't react to "Thank You's", never smile, don't seem to be happy, and did not look presentable(hair was messy, manager/owner had on casual clothes). We found it very uncomfortable interacting with the workers. We felt like because we're students, they expect us to tip poorly anyway. I must say that my friends and I are generous tippers; a standard 12% anywhere. When the bill came without asking, we were a little ticked off. We were enjoying our food and was having a great conversation. We've realized that they were changing shifts and needed to close the lunch shift. The server that slammed the bill onto our table gave us no explanation of this. The bill came to $40.15. My friend had only a 50 on her so we decided to pay with the 50 and my other friend and I could just pay her back instead. Already planned, we were going to have our friend take back the rest of her change and we would each tip however much we want because we had some coins. The owner we assume, came over to collect our bill, sees the 50 and asks us, "How much would you like back?". I answered, "All of it." And she looks at me rudely and exclaims, "Tip is not included." Hearing her intention in her tone, I replied, "I know, but I would like all of my change back." Looking pissed off, she brings us a tray loaded with small change that screams "TIP ME!!!". We found this experience to be a very poor one and will not be back again.
I came here on a Saturday lunch rush and noticed my favourite sushi item is gone. There is no more Saba (mackeral) on the menu.
This place WAS known for their incredible saba sushi.. for their delicately fried tempura, and their amazing all-you-can-eat menu. I think they stripped it down and took out a lot of things that I really liked.
Not coming here any more!
We went to the restaurant right at 4:30pm for the happy dinner hour all you can eat, and the restaurant was empty and dark inside since there was no costumers there. We saw the manager sitting in the waiting area reading newspaper while completely ignoring our presence until we asked if the restaurant was open. At this time, around 4:35, he said it starts at 4:30 and told us to wait while walking into the kitchen. The wait wasn't long before the lights and music came on, then we were seated fairly quickly. Food came at a reasonable speed and was pretty good, except there was constantly 2-3 flies flying around the food. The waiters do not respond to thank you's and completely ignores it, so we gave up our politeness after about five times. One waiter accidently spills some soup on the table and in a cup of tea when serving the udon and did not say a single word before leaving, no one came to clean up the spilled mess or even bring napkins to us. Quantity of food wasn't all that great either, for example the sashimi was extremely thin and the prawn in the dynamite roll was tiny. And the last order of sashimi never even came. At the end the waiter automatically came to our table with the bill and tells us the total of our food (which was later found out to be 3 dollar more than it should be) and also asked if we wanted our change back (I have never been to a restaurant where I was asked that). Overall, food tasted good and the selection was also good, but service was extremely unacceptable and the quantity the food came in was small.
I heard decent things about this place from a friend, but as very surprised when I found the food very lacking. My deep fried items had eggshell in the dough, and the nigiri was inedible to the point that I informed the server as such and did not pay for not eating it.
Call me stupid, but I always give a place a second chance. Minus the egg shells, my second visit months later also came with very bad nigiri. The tuna tasted to foul I had to return it once more. Never again.
My friends and I went to eat there for dinner. It cost $24 for AYCE. When paying, the waitress waited behind us and stared us down making sure we paid our 10% tip. Worst experience / service in Burnaby and Vancouver. Next time, if there is a next time, we will make sure they are not getting tipped.
I've been reading the reviews about this place, and I'm actually surprised how bad everyones has rated it. When I go for ayce, I don't expect much service, I just expect efficiency and my food to come out. The food at Fish on Rice is definitely better than most ayce places in Vancouver. However, I have to note, the manager is a real sketch guy. On few occasions, he has tried to charge us extra money, making up lame excuses. On a side note, I hate how they replaced the mushrooms in the oyster motoyaki with onions. It makes it taste really oily and weird.
For $13.95 during Happy Hour, you can't really complain. You get most items a normal dinner menu would contain, minus the unlimited sashimi. You're limited to 6 per person, but again, for the price, why does it matter? At least you get a few pieces to satisfy your craving. Eat up on the rest of the menu. You get unlimited soft drinks with your sit-in as well.
The food itself is so-so. I rarely order rolls when I come here just because they're pre-made and often left dry and flavorless. However, the robata section of the menu is delicious. Their oyster motoyaki has a unique recipe- although very tasty, also very different from many other ayce restaurants I've been to.
The service is great... when it's busy during dinner and/or happy hour. You'll have servers coming back and forth to your table to remove empty plates. But when it's lunch time, expect to be waving your hand around trying to find a waitress who will notice you.
Overall, I always leave this restaurant happy. I definitely recommend coming here during their Happy Hour or dinner, not so much during lunch, though. :)
My family visited Fish on Rice last night during their "Happy Hour"; my girl is still 9 years (be turning 10 next month). Didn't have any problems during ordering, the server asked how old my girl was, and I told him 9. Just as the food arrived, the manager showed up, and said in broken English "children rate 4 to 8, charge her adult rate" and just walked away. In all fairness, my girl is tall and skinny, so she does look older than 9, (she wears size 12 clothes). Paying the extra $5 didn't bother me too much, since in a month I will be paying adult rate for her; but it`s how manager said it was really insulting.
Service was little slower than normal, but near the end of our meal, the manager came by and noticed my wife reading a textbook. He asked a few questions (in very good complete sentence in English), and then found out my wife was a Pharmacist, the manager eyes lit up and said "ooh, you make a lots of money". Next thing you know it, the serviced picked up quick and fast.
Here is the best part, paying the bill. I went to the cashier to pay for dinner. The person behind the counter handed over the bill to me which was $46.xx, I gave him $50. Next thing, the manager comes over, and told the cashier that he got this. He looked at me, and said "Tip", I just stared at him and said nothing. The manager then told a server, to quickly go to our table to see if there is a tip on the table (in Chinese). During this wait, the manager kept asking me `Tip`; I was so pissed by this time, I was considering getting my change back and walk out the door. After a few minutes the girl came back and headed straight for the kitchen, and while doing so; she said no tip in Chinese to the manager. When the manager finally gave me back by my $3 in change back, I said keep it and walked out the door. The thing was, I wanted my change back so that I can give them $5 tip which is about 10 - 15% (tip before tax); no way I was going to give them $8+ in tip. The experience is nothing short of than a person panhandling for money, the manager asked me for tip over 10 times during the whole ordeal; this is how low Fish on rice has come to.
Moral to the story, if you want good service at Fish on Rice; pretend to be a doctor (i.e. print out some fake business cards, wear scrubs, carry a doctor bag). Bring a smart phone with you and calculate the total bill including HST, and tip what you want and give that to the cashier the money and walk out. Better yet, just avoid this place all together.
Food there is pretty decent, but the service there is absolutely ridiculous!!! A little bit of a smile would not hurt, I'm sure. They have most of thier stuff as sushi (with rice). If you don't finish all the rice, you will need to pay for it. I was there and left 3 pieces of rice, they told me that I had to finish it, or else I will need to pay for the rice. Not impressed.
No smiles. They look like they hate working there and that they are doing you a favour by serving you. Why are they working there, if they hate it so much???
The value is quite decent, but for the attitude they give you and the stuff that they make you pay for if you don't eat as it comes, is it really worth it???? It's really up to the individual to judge.
I've been here four times. Two times were regular menu and the other times were all you can eat.
The first time I went, which was years ago, we had regular menu and I was happy. The food was good and service was good.
The other three times gave me some mixed feelings. My family and I came here last yr for regular dinner menu and the food sucked! The sashimi and rolls were nasty. I think they took it from their all you can eat tray or something. My dad ordered meat w/ rice and the rice was DRENCH with some sort of soup or sauce! What the hell? We asked a server why it's like that and she couldn't answer. Then some guy came along and explained to us in a way that somehow made me feel like it wasn't their fault. Overall, we were unsatisfied.
Third time we had all you can eat w/ 10+ people. I don't remember much about that experience.
The fourth time we had happy hr (5:30pm) on a Sunday for $13.95. We thought that was a good deal cuz normally it's $19.95-24.95. The food was acceptable and it came out pretty quickly. The rolls seemed to look better than last time. They also have sashimi and unlimited pop.
I wish I had better things to say because I used to go to Fish on Rice quite often. Each visit seemed worse and worse. If not the food quality (salad drowning in dressing or falling apart / poorly made rolls for example) the service has dwindled to the point where ... well, there was no service.
The last straw was walking in on a Sat. night (yes it was fairly busy) and being ignored for literally 5 min. before someone came just to say "be right back". He came back another 5 min. later and said the wait was 45 min. He didn't take down our names or anything, told us to "wait over there" and walked away. Boy, he sure makes his customers feel special.... even the no-frills restaurants will "pretend" to write your name down on the wait list.
For $20 a dinner, I can go pretty much anywhere. In fact, I'd even pay more just so I'm not here.
Will I go back? I'll check back and see if they can redeem themselves in a year (if they're still in business.)
Another classic example of an all-you-can-eat japanese restaurant gone bad. This restaurant is fairly new in the neighborhood and when it first open, obviously everything was great. Then they got lazy and sloppy. I don't think anybody there likes their job. If you're not happy, don't work there! During our recent visit, our server never smiled once. And gave the huffin' puffin, eye-roll combo everytime we stopped her for some tea refill. Everytime, we put in an order, she didn't seem like she wanted to take our order. She would be very impatient and say "is that all" after every item ordered. And when we discussed amongst ourselves how many of an item we wanted, she would roll her eyes and lean to one side, tapping her feet. After our meal was finished, we ordered ice-cream for everyone and she only brought 6. We didn't even bother asking for the rest since it took her almost 15 minutes to get the first 6.
The ONLY good thing about this place is that pop is included in the all-you-can-eat menu. Wasabi isn't--nor is it included on the fish/rice itself.
The decor? Hole-in-the-wall look--doesn't look like anyone invested in any sort of renovations or simple painting since maybe 2 decades ago. It gives off the vibe of an old office lunchroom.
Food seemed relatively clean. I suppose, non-descript is better than food-poisoningly disgusting.
Never to return again. Ever.
And yes, it is pay parking all around, front and back.
I believe i've made a review earlier for fish on rice but an update is truly needed. I have always loved this place and i was proud to recommend it to most of my friends. sadly this place has truly gone downhill. I hope the manager/owner read these comments and realise that no positive comments have emerged in the last several months. First the food is still imo decent enough for a AYCE. compared to other places i've been to they are still one of the top places. the dissapointment comes from 1) the salmon sashimi where i dont think it is as fresh as it used to be 2) the reason the food scored a POOR is because what is the point if ur food is great but u dont receive them. i love black cod but it never comes accurately, you order 4 piece u get 1 or 2 pieces , you order 10 pieces you get 2 pieces.. that is what i called FRAUD. Next the service, i wonder if the waitresses get beat in this place because they look sad and look angry. Value for eating angry = poor, ambience, what ambience, I frequent this place quite often due to proximity and their wide selection but i pray that their managers take a look at these latest review and change the way they do thigns because with the addition of the HST I have already noticed a drop in customers and I dont want this place to go out of business.
What used to be a pretty decent all-you-can eat sushi place has gone way downhill over the years. The pieces of sashimi are tiny, not very fresh tasting, and orders are never fully received (i.e. order a dozen gyoza or chicken karaage and receive just six pieces of each)
I gave this restaurant one last chance today. FAIL.
Our all-you-can-eat order included numerous rolls. Usually these are among the first dishes served (so they fill you up). The rolls never came, but they showed up on our bill. When we pointed out that we never received this fairly substantial order, the staff person said, "Oh. It probably went to another table". Um, really??? No apology, no offer to take a discount off our bill, no offer to pack it away in take out trays.
I will never be coming back to this restaurant.
Usually whenever I come here it's with a larger group of friends. The place is pretty clean and they normally give us a room to ourselves that looks over Kingsway area, which I really like.
Normally we do AYCE whenever we come here, and it's alright. One of my friends is a vegetarian, as am I. The food is okay, not great though. I like their agedashi tofu. The tempura is good too. They don't try to slice the sashimi too thin I've noticed.. but I have no idea how it tastes. I have a feeling their miso soup has a lot of msg.. cause I always chug water after I drink it. Also their salad.. don't bother. It's like prepackaged salad mix dumped in there with a sauce on top, though I do like the sauce a fair bit.
The service really depends on how busy the place is. We normally don't have a problem with it, sometimes you may need to ask the waiter/waitress to refill tea or water, but no biggie.
It's affordable and has alright sushi. I'll go back, it's better than some overpriced AYCE places.
This is a follow up review as things have changed. On my last few visits there things have gone significantly downhill in the service area.
I think they have become a victim of their success, being too busy and now too complacent. Not only has the service gone downhill, the restaurant looks like it could use a good scrub down. The food is still the same as before however, which is pretty good, better than many other cheap places (e.g. Kingsway Sushi). The food is the only thing saving me from handing out a an overall 1 star rating.
From the moment you walk in, if it's busy there is confusion as to who arrives first as they don't have a host and they just start walking whoever is waiting in, not necessarily in the order they arrived. This drives me nuts.
The last few visits have been 2 hour dining experiences - and not because we are eating a lot or taking our time. It just takes that long to get an order in and the food out. That's either AYCE or not.
The last visit, 6 of us were sitting there for half an hour trying to flag down anybody to take our order off the regular menu. Some totally incompenent scared looking server finally takes our order - after the first person says what they want, he's like "OK" and starts to wander away, like all 6 of us were going to share one combo? WTF!
I used to heartily recommend this place, but now I warn people away from it unless they are OK with this level of service. It's a shame as there were nice servers there in the past, and maybe we just missed them on our recent visits, but I think 3 strikes is enough.
I'd only ever return after a while if I thought it wouldn't be busy and we'd get some service.
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