Fire Pots Restaurant in Burnaby offers a fun and lively atmosphere and a menu boasting unique hot pot and signature dishes with a focus on delicious healthy ingredients. COme on in to check out our new summer menu, with lots of new tapas options and other tasty dishes. Everything is under 15 dollars!!
Free parking in parkade off Rosser Ave!
Had a family birthday dinner here.
Here's the Good versus Bad synopsis:
Reservations were made, accepted and a table was reserved for us.
They allowed us to use our ET Coupons for the meal. Some restaurants have lots of policy on this.
The "traditional style" bowls came out as ordered. Self-cook.
"Open-kitchen" concept so you see everything made.
Other than the NEW waiter that was serving staff, the other kitchen staff just stood there.
We ordered appetizers, they were cooked, they were placed onto the counter.... then just sat there for 10 minutes (I counted the minutes) getting cold while the waiter was busy with other tables.
The kitchen staff (3 of them) then stood there doing nothing but watch our appetizers (lamb skewers and wontons) get cold.
The rest of the meal was reminding the waiter we needed water, bowls, other cutlery, more food. We were extremely patient and he was very apologetic and gracious, but he was having troubles. He tried his best, it was his first week. He didn't get any help from his co-workers.
He gave us complimentary pop and dessert for our troubles.
We would return but the place needs to step it up if they intend to stay in business.
Besides our table, we only saw 4 more groups for the entire dinner.
I had dinner here tonight with my wife. It was my first time having hot pot.
I ordered "crown daisy steak" - $15.75. She ordered "coconut curry chicken" - $14.75
My soup was very tasty, I loved the broth. Next time I come here I will order the same one it was that good.
I also tried hers and it was great as well. They have awesome flavors.
For dessert we shared the "dessert fondue" - $5.50.
It was meh..ok, I was expecting it to be better. I'd prefer more fruit and less costco cream puffs. =)
Overall, great service, nice looking new place. Excellent tasting soups. Fun to cook it on your own table.
It was a great introduction to hot pot for me. I will be telling my friends about this place and yes I will be back!
I have been meaning to review this place after going a few months ago with the boyfriend. It was great and alot of fun! We had no idea what hot pot was haha but we thought we would check out a new place in the neighbourhood and it seemed like they had healthy choices. The staff were so friendly and attentive and helped explain how hot pot works. The resturant itself is fairly small but quite modern looking and of course clean. I thought the food and drinks may be a little pricey but I think the hot pot tables/equipment is probably expensive, so from a business perspective I understand. The food was good and overall it was a great experience. They have quite a few options on their menu and you also have the option to create your own meal. Will be coming back again :)
Wife and I went there for lunch, same menu for dinner as well. Very friendly and service oriented staff.
Appetizers - ordered chicken wings (salt and pepper) and Hainanese chicken. Both were good, though the chicken wings at other family restaurants like earls or cactus are better. Hainanese chicken was huge, very nice, tender chicken, not overcooked.
Soup - we ordered the Spicy Seafood Tom Yum Goong - was great. Neat concept, they bring all the ingredients to you, you have a hot element on your table, and you cook it according to how you like it. Veges were all very fresh, seafood all very fresh, and lots of it. We also got some noodles with the soup. And we got the Sriracha souce which was fantastic. With the 2 appies and the soup, we could not finish all the food and were very full.
Overall - excellent food, great service, and nice ambiance. We will clearly be going back there.
There's really nothing special about the food (it was okay...). I ordered the coconut curry hot pot base (which was quite tasty) with pork, bok choy, enoki mushrooms, button mushrooms and vermicelli. For the sauces I picked, satay, sesame sauce and soy sauce. My mistake was picking soy sauce as one of my included sauce choices. It was already on the table and the server didn't inform me of that until after I received my food (he also didn't offer to get me another sauce in return.) The nuts and sesame sauce was bland and the white color of the sauce threw me off as well. The sauces were in small portion as well. They serve there sauces in soy sauce dishes you get at sushi restaurants so don't be expecting to have enough to last you your meal. My vermicelli arrived on the same plate as my veggies and not in a bowl (how am I going to eat my vermicelli without a bowl?) Either they have problems with there cook top burner or the pots of soup were too small (I guessing latter of the 2), because if you didn't leave it off, your soup base would boil way too quickly. They do add water to your pot, if you request it (just water though, not the soup base you ordered so be prepare to for your soup to be water down). They only give you 6 slices of meat (all of which were half fat). They included pull pork with my meat which I found it very hard to find in the pot after I threw it in. I would advise to order more leafy vegetables than mushrooms, as you get more quantity for what you're paying.
Overall, it was an okay experience. Having hot pot many times at different restaurants and at home, I was left unsatisfied. In my opinion, most of the flavor in hot pot comes from the soup base and sauces. I got lucky and chose a tasty one. My boyfriend however wasn't so (he got Szechuan Spicy). Fire Pots is advertised as "healthy" but unless you don't order meat, you sure won't be feeling healthy after. It's far from traditional and it is targeted towards people who enjoy "light?" hot potting. Fire pots is overpriced for the quantity of food you're getting (the veggies and meat are raw, why not include more?). I would not go back or recommend this place for hot pot but the drinks look promising ($4 Sapporo)
This place is a new restaurant that just opened recently. I have already been here several times with friends and with family. The service is fast and friendly. The food is fresh and their broths are so delicious. The drink menu is a little bit pricey but they have drink specials to make it fair.
I have to disagree with the post below me as I am Chinese and I found this place to be quite authentic in the dishes I tried. Not to mention they give you lots of dipping sauces to choose from! Also, I don't see why you'd give the wait staff a bad review for being attentive. These were some of the friendliest wait staff I've had. Lastly, I've never been charged more for broth top ups, not sure what you were talking about there.
Anyways, my friends and I really enjoy this place and we will continue to go back!!~~
I into Fire Pots just the other day and it was really great.
As soon as I came in the door I was greeted by the friendly staff, seated and had a drink in hand immediately.
I took the server's suggestion and decided upon the Signature Fire Pots Fondu, and loved it!
Really tasty, I will definitely be back in the very near future!
I've been to other hotpot places that seem to cater only to chinese-speaking customers, and I always have a hard time ordering and getting what I want. Not a problem at Firepots! The menus are in english and the friendly staff explained what's in each dish so we knew what we were ordering. I'm glad I took our server's recommendation and had the signature szechuan lamb; it was spicy and I loved it!
Firepots makes a great addition to the area, offering healthy food options at a good price. Their drinks are fantastic too -- I *love* the ginger dragon. I will definitely be back!!!
If you’re Asian, this is a disappointment for hot pot. If only the broth is suppose to be the flavor for the food, it severely lacks in taste. Also there isn’t enough to eat as it took going to Boston Pizza down the street and filling up on wings, loaded potato skins, Thai chicken strips and dry ribs to really get us full. Guess we had dinner at BP and the appetizers at Fire Pots. Also if you order the Junior Pot vs the regular pot meal at almost half the price, you seem to get the same amount of food, but with less broth in a smaller pot. You also have to pay extra for more broth, but you are asked if you want more hot water to top up broth that doesn’t have enough flavor already. This may seem like a new experience if you’ve never had hot pot before, but for what you get and the price you pay for cooking your own meal, not worth it.
I had a great time! I loved their drink list and the Lamb hot pot was so delicious!!!! The atmosphere was a lot of fun and the staff were great! Will be back next Friday! Oh and the Bartender that was on on Friday night was amazingly friendly and so was the young lady that served me and my boyfriend. So nice to see a new place open!!
I went here with a friend from work that I don't see very often; definitely a great spot to have a good conversation in a fun atmosphere. I love interactive dining where you get to take part in what you eat, so if you're like me, you'll love hotpot. Fire Pots is a special slice of awesome because everyone has a personal hotpot. I had the "wontons and meatballs" with the meatballs exchanged for chicken, while my friend had the spicy dish "fiery szchuan style lab"; no need to agree on what to share. We both had "signature dishes" (or variations on them!), but I like that there was a "custom creation" option just in case you're feeling adventurous or don't spy exactly what you're craving in any of the signature dishes.
The drink menu was another source of delight. I had a Jasmine Dragon and a Sake Greyhound; both were delicious and both came with fresh fruit! The Jasmine Dragon had a slice of starfruit (yes, I ate it after I finished, I wasn't going to let something so tasty just be a decoration!) and the Sake Greyhound came with half a grapefruit that I juiced myself (they offered to do it for me, but like I said, I love interactive food - and drinks!).
The atmosphere was energetic and classy, but the price of dinner didn't break the bank. The staff were friendly and attentive, the food was delicious, just the right amount, and too much fun to eat. I'll definitely be back again. Which will be easy to do because they're just a hop skip and a jump from the skytrain station.
as a chinese who love hot pot, fire pot is a pleasant surprise! their wonton is among the best i've had in metro vancouver. portions are just right, great selection of drinks and cocktails, and extra broth was free. the best part is probably the fact their menus are readable to the non-chinese (unlike those hotpot places in richmond). will definitely revisit and recommend to friends.