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3
  • Food3
  • Service3.5
  • Value2.5
  • Ambiance3.5
  • Reviews30

Cactus Club Cafe

4653 Kingsway
Burnaby, BC V5H2B3
Tel: (604) 431-8448
Neighbourhood: Marlborough

Reviews

Displaying 1 - 20 of 30 Reviews FoundSort: Useful | Helpful | Reviews | Date
Cant Go Wrong
By xlee8 of Delta (113 Reviews)
Submitted Monday, December 29, 2008 - 9:50pm [Dine in]

Food: had the jack daniel bbq burger w/ yam fries. very good. fairly consistent quality of food all the time regardless of location. favorite of mine is the smoked cheddar spinach dip.

Service: i ordered yam fries and reg fries came instead. after apologizing they gave me the reg fries on the house and brought me fresh hot yam fries on the side. our waiter was very attentive and continually tried to make small talk w/ our table.

Value: menu has been slowing increasing in price over the years. not sure if they can continue to justify this. i know their menu has been revitalized with a touch of Rob Feenie, but it's NOT FEENIES!!

Ambiance: decor is very nice. dont be afraid to come casually or bring a date.

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Getting expensive
By Bonka of Vancouver (464 Reviews)
Submitted Monday, March 22, 2010 - 4:38pm [Dine in]

Normally I try to avoid chain restaurants when only my gf and I are dining, but I had a craving for pasta during a late evening so we had to break normalcy and came here.

The vibe is good but not quite on par with the other Cactus Clubs around. Service is a no doubter and our server did all the right moves despite disappearing in the kitchen in spurts.

We started with the spinach dip with chicken and a caesar starter. Typical appetizers that won't offend nor excite, but seems expensive. My gf's teriyaki chicken bowl and my prawn/scallop spaghettini fulfilled our needs, particularly my pasta dish with al dente noodles and well cooked shrimps and scallops. Portions were rather abysmal (especially with the smallest pieces of chicken found in my gf's bowl) and served on fluted plates, but despite it's tastiness, at $15-20 it borders on pricey.

You get what you expect Cactus Club, but it sure is starting to get expensive eating here.

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solid lunch
By genki39 of burnaby (82 Reviews)
Submitted Thursday, February 5, 2009 - 11:35pm [Dine in]

Came here for lunch today with my buddy, he had the cajun chicken sandwich, and I wasn't that hungry so I just had the mini burgers and a heinekin. The food was pretty good and the server was very nice as was the hostess. I'm not usually a fan of these chains but the last couple of times I've been to one (I was at the new one on burrard a couple of weeks ago) it's been pretty good. I guess i'm turning into a fan!

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This place has improved
By pkwok of Shaughnessy, Vancouver (113 Reviews)
Submitted Wednesday, February 27, 2008 - 10:06pm [Dine in]

I went there at 11 am and was the only customer in the restaurant, so naturally, service was attentive, as waitresses weren't busy at all. I had a ceasar salad, which was good but not great, then a Tuna Poke, which was 5-star in flavou, presentation, and creativity. This place has definitely improved from when I last visited more than 2 years ago. I read recently that Rob Feenie is now in charge of creating their menu. No wonder it is completely different from the one I last saw in my last visit. Even the look of the menu resembles that at Feenie's. The drinks list and, in particular, the wines by the glass list, was also very attractive.

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Decent food, brutally slow
By aregma of Burnaby (116 Reviews)
Submitted Monday, February 25, 2008 - 11:06am [Dine in]

I went to dinner at the Cactus club a few days ago, and to avoid the main dinner crowds I went there at 8pm. Drinks were ordered and they came within 10 minutes. Ordered our meals around 8:15, and the food did not start coming until 9:15 to 9:30 when the last meal came in. It was too long a wait for food at that time at night. Food was pretty decent for the price, but I would not go back again as 1 hour to get our food was too long.

Even when paying we had to wait about 15 minutes before the waitress would come back to take my credit card to pay for the meal. It was not a great experience and service was overstretched. The waitress did seem to be doing her best, but it looks like they are short staffed.

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Sitting inside and outside at the same time
By epicurious of Burnaby, BC (507 Reviews)
Submitted Monday, September 25, 2006 - 10:11am [Dine in]

I came here for lunch last Friday as a group of 5. I hadn't been here in a long time prior to. Luckily, our group had good conversation which masked the lack of service. After we all got our food, the server only came back once to refill pop/water.
I ordered the pesto quesidilla which was excellent. I couldn't finish it and wanted to ask for it to be packed up, but it took some time to actually flag someone down.
I thought the section we were seated in was interesting. It was a separate section from the restaurant and was like sitting in a barn. There wasn't even flooring, just outdoor concrete. I'm still a little confused on how I felt about it. It was neat, but at the same time, cheap-looking. (like they ran out of money in the reno process and just built some walls to extend the restaurant space)
The dining experience was not excellent, but good enough for a nice lunch out. The food was good enough to make me return.

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Side of burlesque with our meals
By azn_msfyt of Delta (194 Reviews)
Submitted Wednesday, July 19, 2006 - 2:23am [Dine in]

Food: Not really worth the price that you're paying. For some reason, the prices of dishes just keep going up despite little or no improvement. Nothing innovative and if anything, a cheap grasp on what is asian (which seems to centre around many of the dishes they offer now). The only thing I can order from this place without feeling completely ripped off is the BBQ chicken burger. They also have an amazing dill dip that goes really good with fries. Ribs are great but a complete rip off for the price.

Service: Hot but devoid of intelligence is the only way I can describe the servers. They don't refill anything and can barely get orders right. I'm quite sure most people just come to ogle the waitresses but I guess if that's what you need to keep your restaurant afloat then more power to you... Really long wait for tables. They don't take reservations for large parties on the weekends which is their loss and Sammy J. Pepper's gain.

Ambiance: Really nice place to hang out and have a few drinks. Again, the asian theme is seen with a few statues of Qin warriors in the back/fireplace area which I think is ridiculous since the design of the rest of restaurant is more chic/japanese in origin. Ehn, c'est la vie - just keep watching the servers and not the environment.

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Good Food, But At What Cost?
By A Fatty of North Burnaby, BC (75 Reviews)
Submitted Monday, April 26, 2010 - 12:06am [Dine in]

The food here is good I must say, but definitely not worth the money I paid. The portions are relatively small, and would require you to eat afterwards if you want to be satisfied. The best thing about this place is their flatscreen tvs showing the hockey game. I would definitely not come back if I were given the option to (unless it was free).

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Nothing special, too much msg
By semipicky of Vancouver (43 Reviews)
Submitted Friday, January 18, 2008 - 3:55pm [Dine in]

Two people with no drinks came up to $32 (incl.tips) for lunch....overpriced for what we had. My cousin ordered some "bowl" it was "thai noodle" $16, big portion but it was terrible, what do you expect though, ethnic food at cactus club.....it wasn't overly salty but you could tell there was too much msg and oil. A variety of ingredients but the sauce itself was nothing special.

I had tandoori chicken quesidilla ($9) with yam fries ($3) The fries were better than white spots but the order could be slightly bigger! The quesadilla flour/pita was nice, not enough cheese, tandoori is a strange combination.

Overall "decent" 2.5/5
Of course we went to the washroom, checked out the automatic seat cover thing, it is a ridiculously small washroom though. Just a tiny stall and one sink.....

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Consistently good
By jb0803 of Delta, BC (10 Reviews)
Submitted Sunday, February 4, 2007 - 11:33am [Dine in]

I love Cactus Club, it's always good - chain wide. I don't think the food quality changes location to location much at all. This location has to have the weakest decor, it's cramped and not as nice as the majority of the other locations I've frequented.

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Disappointed
By Cashmere of Vancouver Island (1 Review)
Submitted Tuesday, January 17, 2012 - 8:37pm [Dine in]

Went to Cactus Club on Kingsway in Burnaby on Sunday night. First time. Was totally disappointed in the menu. 95% of the meals, contained something spicy or hot. Curses for me, that I can't eat it....which is certainly not your problem. But a little variety in the menu would be nice. Ordered the Jack Daniels ribs, as there was nothing mentioned in the menu description that indicated that they would be spicy....but for me...they were.

Spicy or not spicy, these things had to have spent some time under the heat lamp and then be re-hydrated. I ate 2...1 inch ribs, and I was done. They were inedible. I guess my question is....why wouldn't a server, see a virtually untouched meal ask....was everything ok ?

I hate to complain....but it was a total waste of time and money....not to mention I had to go back to my hotel room still very hungry.

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Decent but nothing special
By coconutfan of Vancouver (31 Reviews)
Submitted Tuesday, November 10, 2009 - 9:57pm [Dine in]

We had a small group and was seated near the window facing the main road which was pleasant. I tried the tuna tataki- seared albacore tuna, green papaya slaw, orange, avocado, pine nuts, yuzu vinaigrette which was decent. Their nothing but pink martini was decent as well. The waitress was attentive towards our group. She even came to collect our orders before she went to get the orders of a group of 16 people. Unfortunately, we were there on a busy Friday night with people waiting outside the restaurant for a table. Hence, the bill came to us quickly and before we even called for it.

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Definitely overpriced but good.
By muffincups of Burnaby BC (15 Reviews)
Submitted Monday, January 25, 2010 - 12:45pm [Dine in]

This restaurant has a great menu, generally great service and the food is always tasty. Unfortunately, the food is also always expensive. I realize that the whole point of a business is to make a profit...but is that much of a profit necessary. My sister ordered ravioli there the other night, she was splurging a bit as it was 18.00. Turns out she was splurging a lot as the dish was literally 8 ravioli layed out in a nice pattern on the plate. The flavour was great but she left the restaurant hungry even though her meal cost 18.00. That's not right. Expensive ingredients, whatever, people should not spend that much and leave a restaurant to go home and have toast. I have no complaint against this restaurant besides the cost. The food is good but be prepared to pay.

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Can't go wrong here. Something for everyone
By mostly_vegetarian of Vancouver/Burnaby (12 Reviews)
Submitted Sunday, May 31, 2009 - 2:00pm [Dine in]

• Food: I’m really not the biggest fan of their food however this is the place to chill and with your friends it’s cozy and warm. I love the cheese and broccoli soup. Its amazing. The thick layers of mozzarella cheese they put on it is so good. It’s the best combination ever. It tatse even better with garlic bread.

I’ve also tried their teriyaki chicken rice bowl. It has a weird pungent gingery flavour to it. I just cant push it down my throat. I know a lot of people like that. Also their jambalaya rice bowl isn’t superb.

I love their yam fries with the dip that they give on the side its goes great with drinks.

Also their chocolate lava cake is an indulgence of its own. It’s soo good.

• Service: THE BEST SERCVERS FROM ALL CACTUS CLUB CAFÉ’S IN VANCOUVER RESIDE HERE. The nicest servers you’ll ever come across.

• Value: a little on the higher side but its kinda worth it

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Why so few male staff ?
By peterd of Burnaby BC. (18 Reviews)
Submitted Thursday, July 10, 2008 - 1:06pm [Dine in]

I often wonder why there are so few male staff [young or mature] Surely males warrent the opportunity to have a good job and to at least have equal numbers in this establishment.

Service is always perfect, attentive and food variety and selection interesting here. Decor is just right, a colourful mix of slightly upbeat colours/style etc.
Hope the Jambalaya soon returns as it was/is a favourite in this household.

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Cactus is an oasis
By Dakonella of New Westminster BC (10 Reviews)
Submitted Tuesday, November 14, 2006 - 8:51pm [Dine in]

My salmon is juicy and they make it the way I request it--with lots of garlic. Must try seasonal veggies and drinks. The staff are extremely professional and they tend to anticipate your needs and curiosities.Oh, you gotta check their bathrooms. They're gorgeous.:)

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Great Cactus Location
By mmfood of Richmond (13 Reviews)
Submitted Tuesday, January 10, 2006 - 11:25pm [Dine in]

Thumbs up to the food (yummy chicken quesadilla) and good service (friendly waitresses and hostess).

The music's not too loud so you're able to hear what the person across from you is saying without having to shout your head off and there's TVs so you can catch up on the games.

There's plenty or parking behind the restaurant and so far I haven't had to wait for a table.

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Its a cacatai kind of Christmas!!
By eugene of Richmond (19 Reviews)
Submitted Friday, December 23, 2005 - 10:33am [Dine in]

There is something to be said about chain restaurants. While they don’t offer exotic culinary adventures, they do offer solid gastronomic experiences. I have never had a bad experience at Cactus Club. This was my first excursion to the Kingsway location, as I live in Richmond and frequent the Cactus Club there. I had the naked shrimp and the zone salad. The shrimp were big, properly cooked and chilled with cocktail sauce. Basically the same as getting a shrimp ring at Superstore. For main I had the “Zone” salad. Veggies, greens, and chicken with plum vinaigrette. It was pretty good (just like other times) however the salsa which accompanied the salad had gone bad as the tomatoes had the battery-acid flavour. The waitress was cheery, quick, and helpful. The atmosphere was loud and fun (it was lunch time). All and all, a fairly decent lunch experience, on par with other Cactus Club/Earls/Milestones experiences I’ve had. Rock on and Merry Christmas!!

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overpriced pretty hole in the wall
By chica of vancouver (36 Reviews)
Submitted Monday, December 29, 2008 - 6:09pm [Dine in]

Had a steak with mashpotatoes and asparagus. Steak was nicely flavoured, but overpriced, like $23 for a tiny palm sized steak, whereas, a steak that is larger would be approximately $20-$25 at The Keg. Yam fries were $ 7.50....pretty pricy. I don't think the Rob Feenie menu adds anything spectacular to the already rather dry menu Cactus had before. Drinks were delicious, had the Crantini, Soho-tini, and Strawberry-tini (note: these aren't the EXACT names, but a very precise/definite description). Service was okay, not too bad. If you want small portions, but love really cool drinks, this is the place for you....oh yeah, and the really nice, but EXTREMELY small washroom!

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Fire your cook ASAP
By NeverMemory of burnaby B.C. (1 Review)
Submitted Monday, April 23, 2012 - 7:46am [Dine in]

This place is well decorated, even though a few piece of art collection doesn't quite fit in (such as the comics on the wall and the statues, giant vase in the other wing); the entrance hall way is a bit narrow and right next to the bar - an obvious choke point during evacuation - making safety a lingering concern. P.S: there is however three big screen T.V., in case any sports fan is wondering.

A group of guest and I waited about 10 minutes even though there are plenty of empty seats (can't imagine this place getting that much reservation); after submitting the orders, another 20 minutes passed before we got our food.

I ordered a medium "peppercorn sirloin" and the meal comes with the meat plus a side of mash potato and asparagus. The meat is slightly charred and thus taste slightly bitter due to under seasoning. The asparagus and potato tasted okay, but it takes a greater man than I to mess up something as simple as those two. Overall, the meal does not taste like it's worth 27 dollar.

The waitress is however attentive and easy on the eyes - a brighter name-tag is advisable.

Overall, visiting eaters should stick to the sandwich/burger menu to avoid disappointment.

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Other Locations

1.Market Crossing (3.6 km)
2.Lougheed (4.2 km)
3.Broadway & Ash (9.3 km)
4.Davie (10.2 km)
5.Bentall 5 (10.6 km)
6.Coal Harbour (10.7 km)
7.Schoolhouse (10.8 km)
8.Broadway & Granville (10.8 km)
9.Robson (11 km)
10.No. 3 (11.6 km)

Nearby Restaurants

1.Sushi Garden (38 m)
2.Metro Pizza (40 m)
3.Chefie's Kitchen (40 m)
4.Pho Century (52 m)
5.Yakko Sushi (62 m)
6.Kawawa Japanese Restaurant (73 m)
7.Tim Hortons (73 m)
8.Godiva Chocolatier (73 m)
9.McDonald's (73 m)
10.Accord Food House (75 m)