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3
  • Food3
  • Service3.5
  • Value3
  • Ambiance3.5
  • Reviews14

Cactus Club Cafe

7320 Market Crossing
Burnaby, BC V5J0A2
Tel: (604) 430-5000
  • Cuisine: Eclectic, International, Steaks
  • Price: $$$ ($30 - $45)
  • Reservations: Large groups only
  • Service: Takeout
  • Meals: Lunch, Dinner, Late night
  • Features: Patio
  • Hours: Mon - Thu: 11AM - 12AM, Fri - Sat: 11AM - 1AM, Sun: 11AM - 12AM
  • The Cactus Club has several locations in Vancouver and features an eclectic menu selection that includes steaks, rice bowls, dinner sized salads and more.

Reviews

Displaying 1 - 14 of 14 Reviews FoundSort: Useful | Helpful | Reviews | Date
Extended Lunch Break
By epicurious of Burnaby, BC (507 Reviews)
Submitted Monday, May 12, 2008 - 4:21pm [Dine in]

During it's first week of opening, one would expect some hiccups, but a 2-hr lunch break is a little over the top.

Half our party of 7 got there on Friday at 11:30. They said they don't take reservations yet, so luckily, we waited only a couple mins for a table (when the other half came, there was already an hour's wait). We ordered some drinks, then a yam fries appie. One of us ordered a certain beer and turned out, that tap needed fixing, so they gave him half a glass of another to tie him over. A manager came over and said the beer he requested was out and asked for alternative.
We waited and when the rest of our group came, we all ordered our lunches. We waited, waited, waited...we then reminded one of our 2 servers about the appie. Instead of a sincere apology, she laughed it off and said, "Well, you'll have to order more drinks then, huh?!" After finishing the appie, we waited some more to the point where a group of 7 ran out of things to say. Even a server made a comment about how quiet we were and that we must have been work colleagues (what does that mean, btw?).

The decor was very retro. Very new 80's. It's very nice and different. There were surprisingly tons of staff on the floor. About 6 up at the front, over 20 in the kitchen, about 6 managers on the floor, and more than enough servers.

The food was good, except my calamari sandwich was overpowered by the curry sauce it came with. Very Rob Feenie-inspired, but didn't really hit the spot. Prices were okay, lunch will run about $15 person.
At the end, they did take a burger off the menu for the beer-mishap.

Since it was only their first week, I'd give them the benefit of doubt. I'd maybe wait a few more months before returning though.

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Nice interiors.
By pumpkind of Unknown (26 Reviews)
Submitted Sunday, August 23, 2009 - 11:19pm [Dine in]

What can I say about this CC ? Nice interiors. That's about it. We dined at this location at least four times and every single time the experience was nothing to write home about.

Firstly, the food. They had an absolutely awesome appy called Hawaiian Tuna Poke. Really well balanced, very tasty. Always scooped every last bit of it. Now it got replaced by "Rob Feenie (tm)(r)(c)" Tuna Tataki. I assume they did put the tune in it, but it's really hard to tell because of the copious amounts of vinegar that the whole dish is floating in. You cannot taste anything BUT the vinegar. I tried two preparations of it on two different occasions, they tasted the same, so I am assuming it wasn't a fluke. I kid not, it is hardly edible despite being created by RF (tm).

Medium rare steak arrived completely cooked through. Right after the steak the manager arrived and she was nice enough to take the steak of the bill because "they guarantee all their food" whatever it means.

Calamari appy comprised primarily of crust. There were some actual calamari too, but the crust was the star of the show. Don't know about other people, but I like it the other way around. Also in a flash of culinary genius they threw into the same deep fryer sliced jalapeno peppers and those crawled their way onto the plate. Perhaps they were mentioned in the menu description, but c'mon who read the exact description of the calamari ?! Everyone knows what it contains. In all other restaurants.

Beef carpaccio. What can I say ? They sure leave no good recipe unimproved, some pickled shallots and presto, you thought you were getting carpaccio, but you get a surprise. Again, who would've thought they would mess with a perfectly good recipe ?

There are good items on the menu though. The burger is actually very good, but it is good in all other restaurants where they charge $15 for it (most notably Earls). Cedar plank smoked salmon dish is also very well done. I am just hoping they won't start improving these any time soon.

The service varies between OK and very sloppy. Asking for a side plate may be a challenge with two different servers forgetting about the request the second they leave the table. Ordering a drink in the middle of the meal also seems to present a challenge to some of the waiting stuff. Never got the pop I order for the burger, even though I was assured it will be right up. Water is never refilled. Also check your bills, once we were charged the double for an entree.

Very nice interior though. The feature wall behind the reception is a true interior design masterpiece. If only it could keep Rob Feenie away from their menu :-)

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Nice food
By sjones of Vancouver (14 Reviews)
Submitted Wednesday, July 22, 2009 - 3:31pm [Dine in]

It's a decent place for quality food. It's situated in the relatively new shopping centre at Market crossing so there's plenty of parking around. The ambience is rather noisy and dark inside. There's a bar and also a dining area. Not much separation or partition between the two so you do get to see a peek of the tv screens as well as some noise.

I had the calamari which was tasty without being too greasy. Also tried one of Feenie's signature dish which is the butternut squash ravioli with toasted pine nuts. It's an incredible dish and made to perfection. The taste and the texture was amazing. I could easily have had another serving. The prices of the dishes are standard for a casual medium-end restaurant, that is not too expensive, and also not cheap. I mention the noise, and this is also in part due to the open kitchen where the noise and commotion of a busy kitchen does drift out. Finally, I found the washrooms to be exceptionally clean and modern.

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Pretty Decent for Burnaby
By localgurl of Metrotown, Burnaby (24 Reviews)
Submitted Thursday, May 21, 2009 - 7:26pm [Dine in]

This Cactus Club restaurant is modern, new and clean. The food, service and ambiance are good. Portion size is good. Drinks are slightly inflated. Like the fish tacos and sweet potatoe fries. It can get very noisy and busy during the evenings and weekends. I generally like this location for a chain restaurant. Easy parking.

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Excellent Service.
By feel100 of richmond (29 Reviews)
Submitted Friday, July 18, 2008 - 11:32pm [Dine in]

I don't have any expectation for Cactus Club, Earl, something like that restaurant cause i feel they are all the same. But

That new location Cactus Club is little bit different.

Service is excellent, me and my gf order ice-tea. We just finish half, then waitress gave us refill without us asking for. Totally, she gave three refill. Reception is friendly and nice.

Food is normal. Nothing special

Ambiance is good. It's very comfortable

Cactus Club Cafe has beem improved a lot. From my experience, compare other similar restaurant. Cactus Club is leader now.

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hate the new menu
By 54321 of Richmond (26 Reviews)
Submitted Thursday, June 12, 2008 - 5:44pm [Dine in]

waited for 30 minutes for a table on a monday night at 8:30, we were asked to settle up our drink tab before we moved to the table. I thought that was tacky.

Was looking forward to having my usual or PERHAPS trying something new. my fave has been removed from the menu so i settled on the new rocket salad which was beatifully described. It didn`t taste like it sounded. i paid $15 for some lettuce on top of a warm 4oz chicken that had been flattened, breaded, and fried and tasted like fish. the lettuce was wilted from the heat of the chicken. A few peices of tomatoe and some capers decorated the plate. Beverage service was slow once we were seated at our table, which basically meant we ordered less.

The restaurant looks like an airport from the outside, but the inside and the patio is incredible, save yourself some angst and some money and just go there for drinks.

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Looks nice, thats about it
By foodnme of Vancouver, BC (13 Reviews)
Submitted Wednesday, January 14, 2009 - 4:30pm [Dine in]

I usually go to Cactus for a quick bite or for drinks to watch the hockey games.

Food - I usually always order the garden burger with no mayo. The last time I went, I ordered the garden burger with no mayo, and instead of mayo, they substituted it for mustard... MUSTARD!... and not just a tiny bit of mustard, they slathered the entire top and bottom bun with it. It was gross, I couldn't take more than 3 bites.

Service - it was ok. When it gets busy, expect to wait 15 minutes before getting another martini

Ambiance - the lounge area is nice...much better than the cactus on kingsway.

I don't know, food quality has gone down in the past year... I literally rather go get my burger at McD's and watch the game at home than paying $14 for a crappy burger with subpar service.

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Great place to take young ladies
By frankieMa of van (2 Reviews)
Submitted Sunday, August 23, 2009 - 5:07pm [Dine in]

I used to frequent Cactus Club Cafe but have been on a steak binge recebntly and spending more time at home. When recently a chacne came to treat some ladies went back to the trusty casual formal dining of BC and noticed I have missed it. First, for those who know the chain of fashionable eateries the prices have gone up. They have also added a healthy menu option. The steaks are still great and they still have a wide variety of wine and liquor. The service is still top notch and this lcoation specifically has the most knockout waitresses ever. Where they find them is a mystery but I had a touch time focusing on my date. In short, food, service and ambience check, check and check.

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Cactus is ok
By Platinumdimsum of Vancouver (6 Reviews)
Submitted Saturday, January 3, 2009 - 8:58am [Dine in]

We like the Cactus. Delicious! Try the burger, fantastic!

Then have an in house pint, mmm!

Service is not bad, yay!! Ambience is great, woooo!

The best Cactus is the one on Ash Street, woaaaah! Test kitchen restaurant!~

If you can't find parking, take the bus, yeaaaah - very convenient!

Prices for all Cacti clubz iz very decent, yesss!!!

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All you pay for is the brand name chef
By redpanda of Vancouver (26 Reviews)
Submitted Tuesday, December 30, 2008 - 12:12pm [Dine in]

Finally tried this place over the weekend as a "splurge".

Food: We went to see what was so great about "Rob Feenie" cooking. Turns out, not that much. The best was my yummy BBQ burger, but that wasn't even an "RF" signature dish. The "RF" rocket salad was OK and the "signature" peanut butter crunch bar dessert was reasonable, but not spectacular.

Service: They were polite (though that may have been "faked") but were S..L..O..W... There weren't that many patrons at 3 p.m. when we showed up, yet we had to wait a long time for our orders and we had to wait over 20 minutes for the bill. Giving 2 stars is a bit generous. More like 1.5 stars.

Value: Not worth it. The food is several dollars more than comparable places. You are paying extra because of the "RF" signature, but you are not getting any "wow" factor.

Ambiance: very modern and clean, although not my favorite decorations. The washrooms are interesting, though, and are above average.

Final verdict: we won't be back.

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Not impressed...
By Meg of Vancouver (4 Reviews)
Submitted Thursday, June 12, 2008 - 11:42pm [Dine in]

My friend and I went here for dinner tonight, first time at this new location. We were both quite excited because her and I go to Cactus Club all the time, and this one is really close to both of our homes. I was very disappointed.. we went at 8pm on a Thursday evening, and got seated at a table right next to some screaming kids! What the hell! When did Cactus Club become a daycare??? The parents of the kids were letting them run all over the place and scream, and the servers did nothing and didn't even ask the parents to control their obnoxious kids. They have taken my fav BBQ chicken sandwich off the menu, so I ordered the cajun chicken sandwich, which was "okay". My friend ordered the chicken rice bowl, and they sure have changed that, the portion was TINY and they don't even serve it with the crackers anymore, now it's just half a cup of rice with some steamed veggies and a tiny bit of chicken. Very disappointing for the price they charge! When we were leaving there were more annoying kids running around and intentionally blocking our way. I always thought of Cactus Club as an adult oriented place, but this location is turning into ABC Family Restaurant. The only cool thing about the new location is their lighting, their light fixtures are cool. Everything else? Not impressed...

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Pretty good
By Denrik of Burnaby (2 Reviews)
Submitted Thursday, August 20, 2009 - 3:53pm [Dine in]

Each time I go to Cactus my food i nicely plated and tastes pretty fresh. It is also a restaurant that makes food I can't make at home or makes it better than I can make at home. Their sauces are amazing (like the creamy parm or spicy yogurt) and I always order extra sides of g-mayo for everything. The Pestochicken-Cranberry quesedilla along with the honey lime dip is the best invention known to man!

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Love this place -
By frankjohnson of New West (1 Review)
Submitted Saturday, August 8, 2009 - 12:51pm [Dine in]

Some may or may not know, but Cactus Club is where you allow the modern ambiance choose what you eat for that meal. The place puts you in the right mood. I have been allowing the modern decor tell me what to pick for our dinner. I find the waitresses are really friendly and like to socialize with guests. I hardly find places like this.
I like the atmosphere there. It has traditional burgers and steaks and decorated with modern items. Which is hard to find in usual Canadian cuisine spots. I found the food quality to be great, although some might argue it is expensive. I do not find this place highly overpriced. I like quality rather than quantity. This is also why the chef has never created anything bland. The appetizer which I usually have started off with is a dish which consists meat and vegetables. It contains two different groups of food. One of them has a softer texture, which tastes great. Another dish is meat, I found it unique since I usually find just one texture in my food. One of the ones I loved from this appetirzer menu was the small fish ones. They are white and small. They were soft and chewy. I loved this appetizers with its many different texture and favoured dishes.
One of the favourite entrees was the fresh fish which was served as steak first by using one side of the fish. The other half is cleverly decorated while you finish the first. Afterwards the gorgeous blond waitress will ask you how it was. The service here is not from a Oriental restaurant. I also tried the fresh breast of chicken served with lemon. Which was interesting how the lemon mixed with the meat perfectly. The texture was great to chew on.
I found the white BC wine to be great too. Since it is not your usual wine. Some people loved it whereas some females found it a bit too sour. Nevertheless It was good.
Also the plum dessert was sweet and perfect for ladies that don't like the regular cake.
Overall, I will recommend this place to everyone!

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Great place for lunch during work days!
By astroboi23 of New Westminster (6 Reviews)
Submitted Wednesday, March 18, 2009 - 3:26pm [Dine in]

I occasionaly go here for work lunch functions. From what I hear, I think their best service is during the weekday lunch rushes. Out of the handfull of times I've been here, the service is always great, right from when you enter to when you walk out the door. The decor is mimilaistic and my style, so I love it. You could live in their washrooms they're so nice! They have been getting a lot pricier lately, but I still love cactus club!

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Images

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Other Locations

1.Byrne (915 m)
2.Kingsway (2.7 km)
3.Lougheed (7 km)
4.120 St (9.8 km)
5.Coquitlam (10.7 km)
6.Richmond (11 km)
7.Broadway & Ash (11.1 km)
8.Davie (12.2 km)
9.Broadway & Granville (12.4 km)
10.Bentall 5 (12.8 km)

Nearby Restaurants

1.Cactus Club Cafe (0 m)
2.Tim Hortons (194 m)
3.Genji Japanese Restaurant (199 m)
4.Healthfare Restaurant (208 m)
5.Marble Slab Creamery (209 m)
6.Nizzy's Cafe (221 m)
7.Flying Wedge Pizza Co. (279 m)
8.Mucho Burrito (279 m)
9.Starbucks (282 m)
10.GT II (298 m)