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3.5
  • Food3
  • Service3.5
  • Value3.5
  • Ambiance3.5
  • Reviews40

Burnaby Palace Restaurant

3110 Boundary Rd
Burnaby, BC V5G1G5
Tel: (604) 437-1818 Order Online

Reviews

Displaying 21 - 40 of 40 Reviews FoundSort: Useful | Helpful | Reviews | Date
Just as good at the new location
By samel of Burnaby (20 Reviews)
Submitted Saturday, August 30, 2008 - 3:45am [Dine in]

They have just opened their new 3110 Boundary location for only 2 weeks but are already busy as ever. The 3 of us got there on a Friday passed 8pm. and had to wait 15 minutes. During the wait, two waiters assured us that we would get a table soon and a waitress brought us menus. This new location has a modern look. Other than the traditional Chinese Paintings, you would not know that it's a Chinese restaurant. We ordered Steamed Pork Juicy Buns($6.50), Fried Garlic Lamb Slices($13.50), Half Braised Duck w/Mixed Vegetables($13.50), and Curried Sliced Chicken Chow($8)Mein. The fried lamb was served with a very tasty spicy sauce. The duck dish already came with half a duck and for only $13.50 it still came with a very generous portion of veggies. The only complaint is that the chow mein portion was smaller than average. Nothing to complain about service, the waiters were very attentive. A lot of similar restaurants don't have good ventilations in the kitchen and customers leave smelling like their food. No such a problem here. Will definitely come back.

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pretty good chinese food
By miamia of vancouver (2 Reviews)
Submitted Saturday, January 5, 2008 - 8:37pm [Dine in]

i ordered some delivery food from here today for the first time. server on the phone spoke very good english and was very nice and helpful. they said it will take 45 min but actually took 40 min. the thing i liked the most was all the food container was made of plastic and air-tight and sealed tightly. not one of those styrofoam containers. which i really liked because i can never finish food and tend to refridgerate them for long time. i ordered 5 dishes(i always order way too much!) and they give you huge amounts!! since i can't eat a lot i could only finish half of a dish... it will probably take me a week to finish it! haha. i recommend the diced chicken in chilli and garlic sauce with spinach. i really liked it. :)

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good food
By abbaflou73 of Burnaby (2 Reviews)
Submitted Thursday, December 27, 2007 - 2:24am [Dine in]

WOW, is this place ever delicious! A few weeks ago, we went, and orderded the typical dishes... a fried rice, a house special chow mein, veggies, and this incredible deep fried tofu with meat sauce, recommended by the waiter. It was our first time there, and now we've gone back! The second time, we ordered take-out from there, and they give u 10% off if you pay with cash. Their portions are also fairly large and you totally get your money's worth. It's located off Canada Way & Boundary.

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they're using a lot of MSG in certain dishes again
By busterwantstofish of East Van (12 Reviews)
Submitted Wednesday, March 20, 2013 - 6:00pm [Dine in]

Hmmmmmmm...... really like(d) this place, especially with the new location. Clean, Fresh, always friendly and a good variety of dishes.

Point of fact: the food here is actually incredible (5), but my rating has come down due to my observations below.

As of late, several of us have noticed some changes as we are sensitive to MSG in our foods, and it really looks like they're starting to pile it on (likes so many other Asian restaurants). We notice it because we have reactions to it, and these reactions are unpleasant ones. Hopefully the proprietors of this fine establishment will take the time to read this and get back to what they were like just a little while ago, as i have heard this MSG complaint now from a few different ( regular ) people. If they dont, its all good as they are very busy and deservedly so, but some of us will no longer be able to enjoy what once was one of the top 3 Asian places in town.

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A really nice place
By sfustudent208 of New Westminster (19 Reviews)
Submitted Monday, February 2, 2009 - 11:23pm [Dine in]

This is a great place. The ambiance is lovely, with the new move and remodel its nice to have a relaxing place to go to. The servers have always been decent to us and the food is amazing. Theres a large selection of fresh seafood, an excellent selection of seafood and regular dishes. The dim sum selection, although small is good as well and we'd welcome a bigger selection. Its easy to see why this restaurant has been voted burnaby's fav over and over again.
We enjoy their war won ton and the seafood platter. We recently tried their tofu platter- black bean sauce and loved it. The servers are always friendly and smiling which is great when there's a wait. This place is popular so it is likely there will be a wait
Escellent value, excellent service and excellent food = winning combination.

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Best Chinese food in lower mainlaind!
By ChefRamsay of tri city (10 Reviews)
Submitted Thursday, May 17, 2007 - 12:52am [Dine in]

This is my absolute favourite place for Canadian-style Chinese food. I would go more often but I moved to Coquitlam a few years ago and I'm too lazy to drive out there. Nevertheless I still crave the taste of Burnaby Palace since there's no comparable Chinese restaurant in the tri-cities. I have been in search of one for 5 years now.

They have great selection. Among my favourites are the General Tso's chicken, Ginger Beef, BBQ Pork Fried Rice, Hot & Sour Soup, and Sweet & Sour Pork with Garlic.

Service is great. The servers are always pleasant and bring the food out quickly. Portions are decent and so is the price.

I highly recommend this place.

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great little restaurant!
By tasteeDlite of kitsilano,vancouver (10 Reviews)
Submitted Wednesday, February 11, 2009 - 11:11am [Dine in]

I've eaten at this restaurant a few times and also ordered take out lunch on a couple of occasions for the staff at the hospital where I work. Food has always been very good- hot, vegetables always seem fresh, tasty flavours. It's not too greasy like some chinese food places. On nights when its quite busy it is annoying to have to wait (better to make a reservation I think) however once you get seated the service is pretty good.
Restaurant has been recently renovated and so looks nice, bathroom is pretty clean.
I have yet to meet someone who did not like the food here.
The so-called westernized chinese dishes, like ginger beef or sweet and sour pork, are fantastic.
But so are the spicier dishes such as the spicy green beans and hot and sour soup (which I strongly recommend).
I'd definately come here again, and bring my family/friends.

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Sadly, This is Goodbye
By Silent Typewriter of Vancouver (8 Reviews)
Submitted Friday, June 7, 2013 - 10:33am [Dine in]

Used to love, love, LOVE this place. My fiance introduced me to this place back when he used to work at eBay and they ordered delivery from them all the time. The quality of the food used to be top notch. However, we had a bad experience with their pineapple sweet and sour pork about a year ago and stopped going (sauce looked and tasted different, and not in a good way). But I was chatting with a co-worker the other day and she mentioned that her brother loves ordering from Burnaby Palace and it's really great so I thought we'd give it another go.

Food - quality of the food has definitely gone down. Not too sure if they changed suppliers or decided to downgrade and buy cheaper priced ingredients but you can definitely tell it's not the same as it used to be. We ordered the sauteed garlic pea tips and while the taste was decent, the pea tips were clearly pass their prime. The majority of the stems were thick and tough and the little vine-like tip that should be discarded were left on there. We decided to try the pineapple sweet and sour pork again but boy was that a mistake! The flour coating on the meat was much thicker than it used to be and it was quite hard... almost like they had made it earlier in the day and threw it into the fryer to reheat it when we ordered it. The meat inside the coating was also decidedly tough... made the dish not very enjoyable. The sauce itself was back to it's original look and taste but there was definitely not enough used for the dish. My fiance also the BBQ pork fried rice as that's his standard order here but he says the rice isn't as fluffy as it used to be and it lacks that taste you get when the chef cooks it on a red hot wok.

Service was alright. Food came very quickly but it wasn't piping hot (the only thing that was super hot was the shrimp spring rolls, which I guess it was due to the fact that it just came out of the fryer). Also, I noticed the manager going over to several different tables asking them how their meal was but he never once came over to ours to see how our meal was going. Not a huge deal, but, you know, every little thing counts when you're in the food industry.

Value - prices have definitely gone up since we last went and like I mentioned earlier, the quality of the food has sadly gone down. We ordered 4 dishes plus the spring roll appetitizer and our bill came to about $55 before tip. I think we can get better value elsewhere at other Hong Kong style cafes so sadly, I think we will be parting ways with Burnaby Palace.

Ambiance - place still looked new and clean (although I just looked at the food inspection report and yikes!). They've impressively kept the place looking good as most Chinese places typically let the restaurant get run down and renovate every few years.

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A Great Place For a Group Dinner
By jdavis1952 of Vancouver (1 Review)
Submitted Tuesday, April 10, 2012 - 9:01am [Dine in]

My family of 17, just enjoyed a special birthday party here, and we were very impressed, with the wonderful service, friendly staff, delicious large plates of food, and the separate room that we booked, for larger groups. We all had a wonderful time! The staff went out of their way, to make it a special occasion.

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Not Impressed
By lu of Burnaby B.C (1 Review)
Submitted Monday, February 13, 2012 - 2:25am [Dine in]

Had to park 2 blocks away. Walked in with husband and host desk is 50 feet from door. You are practically falling into diners tables that are aligned with the rectangular length of the room and when you and the other people stand there the waiters can hardly get by. No privacy. Finally taken to table for four, and this is a room with 3 round tables to fit 6-8 people to each. Brought us tea pot that wasn't washed properly with tea stains on it. Menu looked good, prices seemed ok. Got food quickly it as ok and never saw the waiter after that. Not impressed, or friendly asking how was meal did we want anything else.

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Great Food !
By Food_Inc of Burnaby (3 Reviews)
Submitted Wednesday, September 15, 2010 - 11:13pm [Dine in]

The restaurant is located on Boundary Road near Grandview on the Burnaby side. There is plenty of street parking close to the restaurant. The reataurant is very clean. Tiles for the floor and they have one smaller dining room for private parties up to 40 to 50 people.

I dined in here a few times and the food and service was rock solid. I also ordered take out food and they delivered as promised. I would highly recommend this place. There is also a discount for pickup orders as well.

Cheers!

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Price & Food is fair
By mango of Vancouver (9 Reviews)
Submitted Sunday, December 13, 2009 - 1:43pm [Dine in]

Last week we took boundary when we went to North Van and we knew that the restaurant had move to new location. We decide to tried it again. The new look is much better than the last one. The taste of the food is OK. Chicken with spicy sauce was really good (not too spicy for me). Veggie with black bean sauce was a little bit saltly.
Services was acceptable. The Bill was about $40 (two person)including the tips that is reasonable. I believe I will come back again if I go around that area.

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Can I have some food with my salt?
By tamara454 of Vancouver (2 Reviews)
Submitted Tuesday, August 11, 2009 - 12:23am [Dine in]

Cute, clean restaurant in Burnaby. Servers were very attentitive which was great but the food was overly salty. Don't get me wrong, salt is great and I do like some foods salty since it adds some flavour but woooah they need to take it easy! We ordered bbq pork fried rice, sweet and sour pork and spicy beans. The pork was okay, the typical over-battered chinese food that we have come to expect but the rice and beans were loaded with salt. The funny thing is, the food was good if they didn't ruin it like that. Upon asking the waitress, turns out it is MSG, not just table salt. Lovely.

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This place is different.
By MikeyDee of Burnaby (6 Reviews)
Submitted Thursday, June 4, 2009 - 8:43pm [Dine in]

Normally when I go to Chinese restaurants I expect the bad service, the awful abiance, the not so clean utensils but the delicious food. This place is almost the opposite of that. By far the friendliest staff I've met in any chinese restaurant, they actually come out and talk to you. New location is great too.

The food here however is just ok, it's not memorable, it's not a place to tell your friends about. I live in the area and started going there out of convenience, but will definately not make the drive to come back when I move. It's as if there's just a little something missing to make what they produce good food. I've had better variations of practically all their dishes in other restaurants. It's all clearly westernized and inside you will often see more white people than asians, I think that says something about the place. I really like their fried green beans, but I like them in the majority of other restaurants I had them at as well.

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I don't really like this place
By indigofuse of Burnaby (6 Reviews)
Submitted Sunday, February 1, 2009 - 6:56pm [Dine in]

My fiance and I tried two common dishes and I was disappointed.

He ordered the crispy vegetarian chow mein. The noodles and sauce were good but the vegetables only consisted of 2 slices of carrot, cold broccoli and onion slices. It might as well have been called broccoli chow mein or crispy chow mein with cold broccoli.

I had a bad craving for tangy cripsy ginger beef and steaming hot fragrant steamed rice. Usually ANY szechuan restaurant suffices. But at Burnaby Palace, my steamed rice came first and was warm by the time the ginger beef arrived. Then I could see the flour or cornstarch powder on 3/4 of my ginger beef dish! And I could hardly taste any beef! It was like eating crispy batter!

Best ginger beef, garlic chicken and General Tsao's chicken I have ever had was at Win's when they used to be on Arbutus St. I haven't tried their food at their new location.

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Unmemorable
By thecafsux of Vancouver (6 Reviews)
Submitted Monday, November 10, 2008 - 10:56pm [Dine in]

The food really put me to sleep, and its not just the carbs.
We had several of the house specials, and though they are really not bad, they aren't that good either. Taste is rather bland on everything, so ask for some sauce.

On the up side, head waiter is quite friendly, and the place looks clean and brand spanking new, which it is at the new location.

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Always good, always hot, always nice.
By allyeoxenfree of Vancouver (5 Reviews)
Submitted Tuesday, December 4, 2007 - 2:59pm [Dine in]

Anytime I order with this restaurant I am always impressed with how happy they are! They always seem to appericate our business and provide nice vegetarian options. When the get to the door, they are always friendly and prompt. They are by far the best place to order chinese food from.

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Next Big Thing in Chinese Restaurants
By jelam of New West (2 Reviews)
Submitted Saturday, September 5, 2009 - 10:50am [Dine in]

Okay I may exaggerating a bit when I say this restaurant is the next big thing in Chinese restaurants. Everything is very good and solid. They seem to have the right balance of good food, good service and fair treatment to patrons. I would recommend anytime. We eat in and take out. Very consistent throughout. Some dishes are a little more bland if you like a salty fares but overall it is well liked.

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Dissapointing
By XYJames of Burnaby (1 Review)
Submitted Friday, January 30, 2009 - 1:57pm [Dine in]

We ordered online through yummy last night (29 January) and the ordering process was very enjoyable with a good online menu. Photos of the various dishes would have probably better guided our selection. Delivery was fast.
The breaded chicken wings were not crisp, but the worst were the rather expensive honey garlic spareribs. These were simply short pieces of bone and gristle, with very little meat, covered in a batter, thus we could not eat this dish, but our miniature schnauzer enjoyed it.
The lemon chicken was generally OK, but the lemon sauce was not flavoured enough. The Singapore noodles were not spicy as advertised. Overall, we are still looking for our perfect Chinese restaurant in Burnaby. The Burnaby Palace is not the one.

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Great take out experience
By amiford_and_buddy of Burnaby (7 Reviews)
Submitted Friday, October 24, 2008 - 7:39pm [Dine in]

We decided to try take out from this place and were pleasantly surprised. We placed our order and received friendly service over the phone. They told us it would take 30-40 minutes but it only took 20 minutes to get to my door!

Lots of fresh veggies. the bf loved the shrimp fried rice and the shrimp rolls. I loved the noodles. They also come in these great take out containers that you can use again. Only downside is that the food was a little too oily for my liking, but still really tasty. We'll probably pick this place again for Chinese. They also have a pretty good website where we were able to see their menu.

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