The attitude of the head waitress at The Boss, Metrotown is
unbearable. She is incredibly
rude and acts as if she does not value any patronage. I have stopped
visiting this establishment due to her lack of manners. I feel that
the mall should add a similar restaurant to allow for competition. I
hope that you hear these concerns as I feel that I am not the only one
who feels this way.
First of all, this location is always packed with people.....so expect long waits during mall hours. The hostess is downright rude and obnoxious. She yells at the customers if they ask her for anything, and she is also very sarcastic to parents with strollers. She laughs at the staff if they make mistakes, and she does not properly train the new waitresses, she just stands there to laugh and pick at the newer staff. When you ask her for the bill, she literally throws the bill at you, and yells a very ungrateful, "Thank-you" with a frown,. The food is pretty good though, like the satay chicken chowmein and the chicken spaghetti. However, I do agree that after renovations, most of the prices for the dishes have been quite steep. For example $9.50-$12.50 for chowmein or fried rice. Also the breakfast sets are ridiculously priced at $7.95 for a crappy tasting coffee, small piece of meat with "two" eggs( so they claim, but it seems much less than 2), a small cup of noodles, and a boring slice of dry toast with butter.
You feel rushed. Getting your wait in line, your orders done... the place just feels so rushed and crowded. I'm not sure why everyone comes here to eat except maybe the price is cheap. Food quality is non-descript and standard.
Too many people and not enough service. Waitress rushing in and out, too loud to hear your companion over the table. Terrible interior decorating, it feels small and unwelcome.
I would rather eat the Crystal Mall on Kingsway than wait to be seated in this rather small and crowded restaurant.
First, I should say that I grew up eating at Boss in Chinatown so I knew what to expect when I came to Boss in Metro.
For anyone who might be experiencing Boss for the first time, make sure you look at the little menu sitting on your table. It has a breakfast and lunch special. I LOVE the breakfast specials- you get a drink (cold +$1), eggs (any way) steak, ham, weiner (etc.), and a noodle soup of the day for only $7.95! What many people probably don't know is that you can substitute!! If you don't want the macaroni chicken soup, get ham and spaghetti. If you don't want sausage, get a pork chop. It's that easy and it's free, plus breakfast is served from open to close.
I definitely like the combos here better than Chinatown, but it has it's off days where the soup base is bland. However, in the numerous times we've been here, I can count on one hand the times I didn't satisfy my craving.
Ordering regular dishes from the menu isn't nearly as good of a deal as ordering from their preset menus. I like it here...when you don't have to wait!!
I agreed with the previous review. I had been in this restaurant for a few times. The only reason I came here was due to its location inside a mall. Just do not bother to drive out to look for a restaurant.
The service was not particular good because of the lady at the door was usually responsive to known customer. If you're stranger she will make you wait and wait. She just did not follow the number. She will let bigger group go in first and let you stand there untill a table just fit you. She is toast and should be out of work. If she was the owner, I felt sorry very much about this kind of random service.
The food was worser than the food you found at the food court. For a dish of frying noodle with beef, you will find less than 10 tiny pieces of beef and the whole dish is just noodle seasoning heavily with MSG. For goodness, they'll charge you expensively $10 for this lousy frying noodle.
After their renovation a few months ago, they raised all their ticket prices. It is us we pay for their renovation cost. About the food , forget any quality. I will be shamed on such service and expensive ticket. There are many good restaurants around and I'll tell my friends in my company about my bad experience.
Let the restaurant ruins its name by offering such terrible service and food.
Restaurant was poorly decorated; had to wait 15+ minutes for a table at about 2pm. The dishes were not very clean, and the service was poor. We shared a bowl of fish congee, which tasted ok but was definitely MSG-based.
went there in the weekend to have some chow mein. the noodles is so soggy even though we have repeated ask for crispy. when we say it to the waitress, she is giving me all the b.s. in the world to deny it and telling me how that is the way to be. i aren't stupid. i have had many crispy noodle before. won't be back till my friend beg me 2.