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Burnaby Restaurant Reviews
Chez Meme Baguette Bistro4016 Hastings St., Burnaby
A Standout!
By bubba of Vancouver (16 Reviews)
Submitted Friday, February 3, 2012 - 11:08pm [Dine in]

Affordable, not pretentious, a neighbourhood experience, and great great food. It is solid. Please don't change the prices. $16 for Duck Confit that is better than most other French places? Are you kidding me? Great daily soup and if you wish for lunch, have some fine wine as well. Standing room only here.

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Hart House6664 Deer Lake Ave, Burnaby
Needs to Live Up to Hype
By saintvlas22 of Vancouver (downtown) (12 Reviews)
Submitted Thursday, February 2, 2012 - 9:55am [Dine in]

Went here for Dineout with the entire family as a treat, wanting something moderately fancy and elegant.

Ambiance: The building is wonderfully charming, with a gorgeous vaulted ceiling and a burning fireplace in the front. This is a place I would not have minded waiting in, though we had a reservation and sadly weren't able to take in all the charming heritage sights in the front. Since it was night, we weren't able to take in the scenic location as it was pitch black out of the windows. The dining room, though, was a cozy and rustic setting, with mood lighting, and even a candle on the table. I really liked the chairs and how comfortable they were!

Service: The staff there seemed very eager to help, with an easy but still cordial manner. We had out coats taken by the hostess, and the servers were nice. Our waiter in particular was quite a charming fellow, being not only attentive but also having some wit. That being said, the 3 courses we ordered were spaced apart by quite the wide margin, with us waiting a long while for each course. I also would've liked for our dishes to have been cleared more promptly, though they re-filled our water and my brother's coffee often.

Value: The Dineout menu is a great deal, but, if you order the right things, you can still have a rather affordable meal that can fill you up. I didn't once do a double-take at any of the prices; they seem genuinely reasonable, though the steaks have an additional charge for side dishes. I like how for our Dineout desserts, they gave us a full portion rather than halving it, as I am told can sometimes happen.

Food: First off, the bread disappointed - it seems like they cut up a Safeway baguette and stuffed it in a basket. Not fresh, not particularly tasty. For appetizers, we had the mushroom soup which was rich and creamy though bland and lacking much mushroom flavor, the shrimp-avocado salad which was average and the ham hock terrine which was tasty but looked more like ground pork stuffing than anything. For entrees, I had the coq au vin. It had great flavor, but the chicken lacked crispy skin and the texture was mushy rather than tender. My brother had the steak with potatoes and mushrooms as sides. The steak was done well, and the sides had generous portions, enough for all of us to share. We also had the braised short-ribs, which, like the chicken, was overcooked and stringy; the ruby trout, which was quite small in portion; as well as the mussels with fries. Now that was a generous portion as well, with a huge bowl of mussels, and some crispy fries could have used some salt. The desserts were the pear cake (kinda like an upside down cake really) that had a sickly-sweet rum-caramel sauce and coffee creme brulee. The creme brulee was very good, though it was oddly served chilled. It came with an orange flavored biscotti that was tasty.

At the end of the night, we had an enjoyable time, and left feeling full. The food is somewhat hit and miss, and they need to step up their game since they are sitting on something that has so much potential. I will be returning, as I hope that they will continue to improve. Don't forget to grab some mini Italian fruit candies from the martini glass on your way out!

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Ming Kee Kitchen5095 Canada Way, Burnaby
Used to be good . . .
By LadyQ of Coquitlam (2 Reviews)
Submitted Tuesday, January 31, 2012 - 4:57pm [Delivery]

I have been ordering from this place for years and used to love it. The food was great and of a good value and the service was good too. My last experience was so terrible that I actually created an account here just so that I could tell you about the terrible service.
I always place my order online and then they call to confirm everything so my address is not a secret. They even charge me a little extra becasue I am beyond the 10km delivery radius. This has never been an issue in the past.
We orderd from here a few weeks ago and the food was not as good as it had been before. We were a bit perplexed and a little put out becasue we had been telling the friends who were over for dinner that this was the greatest place ever. They told us about a place that they order from and we confidently said that this was the "best" Chinese food they would find here. It wasn't great and we were left eating our words (with our not great food).
We decided that maybe that had just been an off night and so we ordered from tehm again this last weekend. After we had confirmed the order, they called us back to remind us that extra charges would apply because we were a little farther out and we agreed.
The delivery guy told us to "never order form them again" becasue we were too far for him to drive when he arrived ahead of schedule. We explained that we had been customers for years and he said that was impossible becasue he had never delivered to us before. He said again that we should never order from them again and left.
I called the manager to see if there was a problem with our order and he said that we were farther and had been charged for the additiona distance. I asked why we had not been told that we couldn't order and he just kept saying that it would cost us more money.
Considering the fact that their food isn't as good as it used to be and now we have rude delivery drivers on top of it, I don't think we'll be ordering from this place again.

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Pita Pit, The1805 Rosser Ave, #3, Burnaby
Worst customer service ever
By Triever of Burnaby (8 Reviews)
Submitted Sunday, January 29, 2012 - 3:29pm [Take-out]

I cannot comment on the food or the value as I was never served.

I can only comment on the service, or more accurately the lack of customer service.

I arrived at the location and walked in for the first time ever.

I was noticed, but not acknowledged.

I had no idea where to stand or wait or what the procedure was as there was no signage and the staff member did not say anything to me.

I was the only person waiting to be served.

I finally figured that the procedure must be like Subway or Quiznos, where you order your food and then pay for it, so I stood where she was making the food for the two other people in the store.

Meanwhile, after about 5 minutes, 1 more person walked in, and then 2 more a couple minutes after that.

The staff member finally was finishing up making the pitas for the 2 people. She told me to go over to the cash to pay first as she rudely walked over to serve the other three people who walked in after me.

Unbelievably bad service!

I left, infuriated.

What a waste of time.

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Paul's Sub Shop4608 Imperial St., Burnaby
Do you like meat?
By missbehaviour of Vancouver (10 Reviews)
Submitted Sunday, January 29, 2012 - 12:28pm [Dine in]

Rumor has it that the lady who runs Paul's Subs learned the secret recipe from PAUL HIMSELF. My dad says the subs haven't changed ever - and he's been eating these massive meaty monsters since the 70's.

Go there for the one thing that has made them famous - the Paul's Special - a grilled just right, spicy capicolli and steak; or if you're really hungry, try the meatier Super Sub.

Food: Grilled meat subs. They are excellent, meaty, and huge....so huge, my daughter and I usually SHARE a 6"....if you are a big guy, with a big appetite, you may be able to eat a whole 12" in one sitting, but I think that would be pushing it. Don't bother with fries or anything else, they are good - but the portions are really big.

Service: The lady who runs the place is friendly and welcoming. She is efficient, but is usually there alone - so you may have to wait a few if she's busy with orders, tends to get busy at lunch. Don't worry, it's worth the wait. Also, she makes it all fresh to order - so you're going to wait 10 minutes anyways. If you don't want to wait - just call ahead.

Value: Good value for what you get, grilled fresh for you to order - under $10 for a 6" and under $15 for a 12".

Ambiance: If you'd like to sit down, you'll find it's dated but functional - even though it's a bit dark, it's really clean - I don't fear for my health here. Wooden benches, vinyl checkered tablecloths... I think there's a TV, a stack of newspapers to look at while you're waiting, and a video game at the back. The fans are noisy though. We usually take our subs "to go".

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James Street Cafe & Grill3819 Canada Way, Burnaby
Overly Rated
By jollygood of Surrey (5 Reviews)
Submitted Saturday, January 28, 2012 - 10:15pm [Dine in]

Been to this place few times and totally inconsistence.
Menu is very mix between hamburgers and indian cousin.
Service is very poor and the Indian patrons who frequent this place is
purely because of the well known chef in the community who is not always present.
Owner need to be more articulate and increase level of good service.

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Sfinaki Taverna4061 Hastings St, Burnaby
Another Good Greek restaurant
By theschuay86 of Vancouver (24 Reviews)
Submitted Friday, January 27, 2012 - 10:14am [Dine in]

My wife and I went there on a very quiet Thursday (maybe 40% capacity). We got a nice seat by a window.

The ambiance was nice. Not too dark like some places. It was also typical to a lot of Greek places.

The menu was also typical to the Greek restaurants in Vancouver. Same dishes, which is good.

The hostess and waitress were great. They seemed in good spirits. They were also quite quick and efficient. Could be because it wasn't busy. They were also quite helpful in making up my mind.

We started with the Kalamari. Maybe a bit worse than other Greek restaurants, but I still liked it. We also got pita bread on the house, which is fantastic at Sfinaki.

My wife ordered the Lamb shoulder. Came with rice, pita, potato, and a salad. A lot of food, enough for her lunch the next day. The lamb was cooked perfectly. The rice seemed undercooked (a bit hard). Overall, the dish was a bit too salty, but great.

I ordered the lamb Gyro. The waitress recommended it to me. It came with salad, rice, and fries. It was just the right amount of food, I was a bit overstuffed. Only $12 there too. Same comments as the lamb shoulder, rice undercooked, and a bit too salty. I loved it. It wasn't too messy either. I usually have the theory that the messier the wrap, the better, but this was surprising good for how neatly it was made.

We also had an entertainment coupon. So the Gyro was free. I would recommend Sfinaki only to those who are nearby (within a 15 minute drive). Not worth a long trek to go here. So check it out if you are around the area.

T. Schuay

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King Mahal Restaurant4051 Hastings Street, Burnaby
Yummy! delicious Indian food
By Tandoori of Vancouver (1 Review)
Submitted Friday, January 27, 2012 - 12:25am [Dine in]

Great food, superb service... they have one of the best tasting preparation cuisines around. Went a bit anxious to try it but came out really satisfied and full. Butter chicken with naan is epic, so is the rice pudding. Food was served quite warm, which is rare to find these days. Service was fast and efficient. Overall, nice and hygienic, staff were courteous beyond doubt. Must try at least once.

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Club Ilia8902 University High St, Burnaby
Love in this club
By charah of Burnaby (2 Reviews)
Submitted Tuesday, January 24, 2012 - 11:29am [Dine in]

Pretty sure Usher was talking about this place when he sang "Love in this club"

Club Ilia has friendly servers and management,tasty food, and a substantial beer and wine selection. They often have cheap lunch specials, and recently opened up an even cheaper 'quick serve' bar for those of us that want tasty food to-go.

I love that the staff often know their customers by name, or at least by face. Every campus needs a friendly watering hole like this one!

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Little Billy's Steakhouse6785 East Hastings Street, Burnaby
First time and loved it!
By Jem26 of Tri Cities (6 Reviews)
Submitted Sunday, January 22, 2012 - 9:40am [Dine in]

This was our first time at Little Billy's and loved it. A friend lives nearby and goes regularly. We finally took her advice and went on a Friday night. There were four of us and we made a reservation as their website suggested. It's a good thing as there are only 50 seats and it was pretty much full at 7pm. The ambiance was very comfortable and you felt very relaxed sitting there. Upon arrival we were greeted immediately by both the bartender and hostess (Owner?). Every single person was extremely friendly and the hostess checked back with us 3 or 4 times during the evening. All though the menu had many good offerings we decided on 2 platters for 2. One was a seafood platter for $85 which included lobster, jumbo prawns (Huge), scallops, crab, calamari and more. The other was a Greek platter for $65 which included prawns, lamb, 3 types of skewers, rice, potatoes and Greek salad. It was a feast and we loved everything. What really impressed us was any server, not just our own (who was excellent) who walked by would pick up dirty dishes or offer to re-fill drinks. It's a real team effort and they are all very friendly. I would highly recommend Little Billy's to anyone who likes great food and great service!

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El Mariachi Mexican Restaurant3853 Hastings Street, #A, Burnaby
A cool mexican restaurant in north Burnaby
By BigAnthony of Vancouver (28 Reviews)
Submitted Saturday, January 21, 2012 - 3:59pm [Dine in]

I ate lunch here with my wife today. It's on the north side of hastings and was kind of hard to notice. Look up! It's on the second floor. Upon entering, nice cozy little place, very mexican looking inside, nice mexican music playing. Reminded me of when I was in Mexico, until I looked outside to see our gloomy weather :(

When we sat we were given complimentary chips with a salsa verde (green salsa) for dipping. It was excellent, and had a nice fresh taste of lime to it.
We shared a yummy pitcher of sangria for $15.95
I ordered the white fish tacos for 13.95, she ordered the polo con mole for $11.95
We both enjoyed our food and both are looking forward to returning at night time to try out some other menu items and see some live music -)

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L'Artista Ristorante Italiano3891 E. Hasting Street, Burnaby
Another good Italian Restaurant in North Burnaby
By BigAnthony of Vancouver (28 Reviews)
Submitted Saturday, January 21, 2012 - 11:49am [Dine in]

Ate here last night with my wife, nice little Italian restaurant. Service was good and friendly.

Appies:
My wife had - Italian Sausage and Artichokes.....Italian sausage and artichoke, sauteed with garlic and white wine
I tried a bite of this and was surprised, it was better then I was expecting.. the flavors went well together.
I had - Mussels Marinara....Steamed mussels with garlic, olive oil, fresh herbs & tomatoes
This was great, a 4 out of 5 for me. Lots of mussels, sauce was great and perfect for dipping the bread into. The bowl was clean when I was finished. I just wished that tasty sauce had a little texture in it, some chopped onions would have made it perfect.

Entrees:
My wife had - New York steak ai Funghi....10 oz. New York Steak topped with mushrooms and fresh herbs
She enjoyed this meal and it looked great as well.
I had - Risotto ai Funghi....Rice with mushrooms and parmesan cheese
This dish was tasty, I'd rate it a 3.5 out of 5.

Dessert
Wife ordered - Creme Caramel .....Caramel custard our new dessert
She liked it
I ordered - Chocolate Mousse ....A mouth-watering delight
Was a good light and tasty mousse.

Overall, nice place, nice staff, good food, prices were ok (some items a little over priced in my opinion)
We'll return sometime.

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Tim Hortons7380 Market Crossing, Burnaby
Terrible Service and Bleh Food
By lindarose of Vancouver (116 Reviews)
Submitted Friday, January 20, 2012 - 4:17pm [Dine in]

The kids wanted a treat while we were at that mall just off Byrne Road in Burnaby. We decided to go to Tims and have an early supper. Big Mistake.

The server was dumber than a sack of rocks. I was attempting to order for myself, husband and two kids. Everytime I stated my order, the server repeated it back incorrectly. I tried to clarify, but she kept repeated back incorrect orders. Realizing that my order was large (including three sandwhich combos, donuts and an extra beverage) and that the server was English-Second-Language, I politely asked for a pen and paper so I could WRITE DOWN exactly what I wanted - making it easier for both of us.

Dumb girl stated she didn't have a pen. I repeated my desired order, she repeated it back WRONG. I advised her that I was getting ready to give up and walk out. I again, asked for a paper and pen and said I would write down my order because the constant back and forth was just getting irritating to me.

She reluctantly provided a pen and a scrap of paper and I wrote down EXACTLY what we wanted. She rang up my order and asked for payment. I paid and waited a few minutes to pick up my order. Astonished, I discovered that they included two extra sandwiches (one of them large) which I DID NOT ORDER. There is no way that she should have made this mistake, these sandwiches were completely unrelated to the order I had written down. Furthermore, she omitted one of the extra beverages that I had ordered.

By this time, the line up was even longer. I had completely lost patience with the stupid girl and we ate our lunch. I checked out the price board and did some mental math - yep - she fully charged us for all the unordered and unwanted items. Again, the line up was long and I just did not have the patience to try to sort this out.

The food was below average, did not taste "Fresh" and even the donuts (which used to be so good) tasted stale. The coffee was not as hot as I would like and was not particulary tasty.

I attempted to contact Tim Hortons head office in Canada to complain - but this particular location is not listed on their website and when I tried to contact them on their website - it kept rejecting my letter.

I will never set foot in any Tim Hortons again. Bleh food is bad enough - but I can't deal with stupid servers who can neither follow verbal or written instructions.

Funny thing - I had similar problem with this Tim Horton's a few years ago and was able to contact head office and get it rectified. It seems that they continue to hire unintelligent, uninterested staff who are probably people that the nearby McDonalds turned down when they applied for a job there!! Pathetic.

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Cactus Club Cafe4653 Kingsway, Burnaby
Disappointed
By Cashmere of Vancouver Island (1 Review)
Submitted Tuesday, January 17, 2012 - 8:37pm [Dine in]

Went to Cactus Club on Kingsway in Burnaby on Sunday night. First time. Was totally disappointed in the menu. 95% of the meals, contained something spicy or hot. Curses for me, that I can't eat it....which is certainly not your problem. But a little variety in the menu would be nice. Ordered the Jack Daniels ribs, as there was nothing mentioned in the menu description that indicated that they would be spicy....but for me...they were.

Spicy or not spicy, these things had to have spent some time under the heat lamp and then be re-hydrated. I ate 2...1 inch ribs, and I was done. They were inedible. I guess my question is....why wouldn't a server, see a virtually untouched meal ask....was everything ok ?

I hate to complain....but it was a total waste of time and money....not to mention I had to go back to my hotel room still very hungry.

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Hart House6664 Deer Lake Ave, Burnaby
Decent, but probably not returning soon
By aquachick of Burnaby (13 Reviews)
Submitted Tuesday, January 17, 2012 - 1:21pm [Dine in]

Food: We ordered the romaine salad & oysters to start. The salad was an 'authentic' caesar salad. The leaves were kept whole and the small artichoke added a nice flavour to the dish. I enjoyed it, though I wish there were more leaves for a $10 salad. The oysters were $14 for 6, which I thought was decent. They were tasty. For entrees, we had the duck breast and the rib steak (add truffle fries). Both dishes were alright. The truffle fries were good and were served in a tin. I would recommend this side.

Service: It was very pleasant. From when we entered, they were very welcoming. Our glasses were always topped off and our dishes were promptly cleared. The server even said 'wonderful' when he saw that we had a Groupon. Thank you!

I enjoyed the service much more than the food...but I don't think I would be back soon as I didn't think there was anything on the menu that really stood out.

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Fish On Rice4361 Kingsway, #201, Burnaby
Favorite Happy Hour AYCE
By theschuay86 of Vancouver (24 Reviews)
Submitted Tuesday, January 17, 2012 - 10:13am [Dine in]

This is my favorite AYCE for Happy Hour. It is a good price and what makes this place even a better value than most Japanese AYCE is the free pop/soda! It is hard to come here for happy hour (4-6:30), but if we can, we do. The quality is a bit lower than other AYCE, but it is good enough for me.

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Huku-Ya9626 Cameron Street, Burnaby
My favorite Japanese restaurant!
By wdiner of burnaby and vancouver (3 Reviews)
Submitted Sunday, January 15, 2012 - 10:06pm [Dine in]

I love Japanese food and have been to many Japanese restaurants. Huku-Ya is my favorite and I have been coming here for years. Hence the service is probably exceptional for me because the waitresses recognize me and therefore are especially helpful. In the past they have even offered me extra food items without charge.
When I first started coming here I fell in love with the udon noodles because they were so packed with flavour and a variety of fresh ingredients plus yummy tempura bits floating on the top. The rolls though I found to be average.
However in recent years they have expanded and improved on their rolls that they offer. The crispy roll with deep fried yam shavings on top and the mountain tempura rolls are fantastic.
I have brought many friends and extended family members here for dinner over the years and they have all enjoyed the service and the food. My only regret is that I don't venture out to this area as much as I use to when I would take my kids to their orthodontic appointments. If I am in the area though I definitely stop here for wonderful Japanese food and warm service.
Highly recommended!

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Bombay Beat4266 East Hastings, Burnaby
Love the Indian Comfort Food!!
By wdiner of burnaby and vancouver (3 Reviews)
Submitted Sunday, January 15, 2012 - 9:54pm [Dine in]

My family and I have come to this restaurant a couple of times each year before and after it changed ownership. We did not notice a change in food quality with the change of owners. We love the curries, vegetarian meals and naan. We also tried the pakoras last time and they were very yummy.
One waitress who is not Indian is excellent, knowledgeable and friendly. We had a young waitress the last time we ate there and she was fine but a bit quiet.
I love how quiet and peaceful the restaurant is especially in comparison to the packed Anton's next door.
I will definitely come back to this place for quality Indian food.

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Chez Meme Baguette Bistro4016 Hastings St., Burnaby
A victim of their success
By sinova of Vancouver (downtown) (1 Review)
Submitted Sunday, January 15, 2012 - 8:08am [Dine in]

A victim of their own success
We waited for a Saturday lunch opening (only every second Sat of the month) and saw there were two empty tables inside. The server- the only one - (I assume the owner) was so busy answering the phone, making coffee, taking orders and running around – ignored us for five minutes. She then told us that there are 25 tables ahead of us and it’ll take it to their closing time @ 2 o’clock. The tone of her voice was so arrogant and disrespect to us; in a way she was telling us “OFF”! We pointed to the two empty tables; no one was waiting inside or outside the cafe, and said what about the two tables? The server was very angry and said don’t you dare to tell me what to do!!!!!! At that point we just left the place and shake our head. Good food is important but people skill and good service are what customers coming back. A friendly advice to the owner – brush up your people skill before you open the door tomorrow!

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Golden Pita Lebanese Restaurant9630 Cameron St, Burnaby
Real good stuff
By SamSch of Burnaby (2 Reviews)
Submitted Saturday, January 14, 2012 - 6:30pm [Take-out]

not a place I would particularly want to sit down at. But it serves it's purpose excellently; its a place you can /want to eat at every day. Its delicious, cheap, friendly, clean. Everything is so good. No lines makes it a great hit. You can be in and out in under 5 minutes. yes.

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