This is one of the busiest 'White Spot' locations my husband & I have visited. We practically eat at least one daily meal here. (Live & work nearby.) "Good food, great service" are the consistent comments I make on their surveys. I suspect the last review for this location was submitted in 2011, over 5 years ago, because guests are too busy receiving great service and enjoying their meals to write reviews.
The menu goes beyond burgers (which are one of my favorite choices) and makes one of the better waffles I have had compared to those of other restaurants. Our meal substitution requests are accommodated too.
Staff embrace Customer Service as the sole objective. Typically there is more than one host/hostess waiting to seat you so you are either seated right away or have your name recorded promptly. Servers hustle coming and going from tables, but will take time to have a brief chat once at your side.
We order some of the same dishes week after week and their presentation and flavour remains consistent.
The outside eating area is next to fields, conducive to relaxing. We prefer our favourite sections inside this spacious family-friendly restaurant.
Bad service by one of the waitresses. Went here last night late night dinner with a friend. I ordered TUNA TATAKI sashimi. When I received it, they said I got Tuna Tataki SALAD. I said I didn't order that. The waitress ARGUED with me that that was what I said. The point is she didn't clearly repeated my order if she didn't understood me in the first place. She claims it is already been cooked. I said I didn't order it and I will not pay for something I didn't order and I said to just cancel it out. The waitress was not happy and talked to her manager (in Chinese, which she didn't realize that we can hear her and she called us "F@#$% a@#$%%". The manager came to our table and apologized for the confusion. After we left and went outside for smoke, she came downstairs as she was off and getting picked up, looked and stared at us and gave us the Finger! The thing is this wouldn't have happened if she just made it clear with me what I ordered before she put it in the system. At least she could've repeated my order first if she didn't understand... Overall I liked the food that I got (too bad for the tuna tataki though), but I would not recommend the service.
I think they should consider dropping the a la carte menu for lunch. The prices are high enough that they could throw in rice and naan. The food was OK, but didn't stand out in any way, considering you can get a good meal at a better price right cross the street.
Ordered the butter chicken for $11. It effectively tasted like a $0.60 bowl of Campbell's canned tomato soup, with the equivalent of the amount of chicken on a single drumstick. Basically, a bowl of crappy soup with a few random pieces of chicken in it.
The owner smiled and did not care when I mentioned it and in fact pointed to another customer, saying they ordered it too and were not complaining. No attempt whatsoever to remedy the problem .
Their paapdi chaat appetizer was even worse -- looked like someone had watered down the yoghurt so the whole thing was tasteless and cheap tasting.
All in all, the people running this place have 0 sense of customer service and terrible cooks. I expect this restaurant will die off soon, as it deserves to.
Btw, being that I am Indian, I can tell you with 100% conviction that this is terrible Indian food -- try Baba sweets just a block up the street -- WAY WAY WAY better. I wanted to try this place just because it was new to give it a chance. Big mistake.
We were picking friends up in New West/Burnaby for dinner last Friday and they wanted to try something different so I searched for ethnic restaurants in the area and found the Abyssinia. Not many reviews but mostly good and in any event it's tough to go wrong with Ethiopian food so I made a reservation for 6 at 6. Parking is thin on Edmonds but we found a spot on the side street. The restaurant is small with seating for about 25 and it is tucked back from the street with a small patio in front. There was only one other table with a couple Ethiopian guys eating so we likely didn't need to make a reservation although it did secure us a large table at the window.
The sole Ethiopian hostess turned out to also be the cook but she was very friendly and had no problem getting us drinks, making recommendations and helping us select the right amount of food before retreating to the kitchen to prepare it. We ordered 2 vegetarian platters, 2 meat and veggie platters, a lamb Tibis and a signature beef Kitfo, all shared on a large Injera bread platter. We ordered some Tej (honey wine) and a couple Ethiopian beers for drinks to start.
Two of our friends had never had Ethiopian food and they were very impressed with the whole concept of sharing and eating with your fingers and pieces of Injera. Overall the food was excellent, a bit spicier than other Ethiopian restaurants we've eaten at but nothing we couldn't handle. The lamb Tibis was especially good and spicy and we fought over the last bit of the creamed spinach. Total bill for 6 with drinks and tip was $130 so it's good value. We highly recommend the Abyssinia.
We had a wonderful evening at EBO. It is beside the casino but is far enough away that you do not get the loud noise of slot machines etc. from the casino. We parked in the parking garage for the casino and had to walk through the casino to get to the restaurant but the casino was not smoky as so many casinos are. The hostess was very pleasant. The room is very dark with the wood paneling and the furniture was also very dark. It is any open kitchen so you can see the meals being prepared. Our server Bridgette was very good. She explained that the kitchen was very open to substitutions so if there was anything on the menu that we wanted to make adjustments to the kitchen was definitely open to suggestions. Bridgette than told us some of her favorite items on the menu and left us to peruse the menu. Bread is not offered with the meal so we ordered a basket of cheese bread to start. It was delicious, served hot and crusty with the cheese nicely browned and melted into the bread. Yummy. For main courses we both went with a couple of Bridgette’s suggestions. I had the 10 oz. rib steak. It was cooked to perfection served with a peppercorn sauce, potato puree, mushrooms (a very generous portion), onion ring and asparagus. My husband had the sablefish. He said it was one of the best sablefish that he has had. The exterior was carmelized, with a black pepper jam but the fish was perfectly cooked and nice and moist. It was served with Chinese rice with Chinese sausage that he was also raving about. For $27.00 it was very reasonable for the quality of the dish. After we finished our meal, Bridgette placed 2 dessert dishes on our table and said she had a surprise for us. She then presented us with a complimentary dessert platter with raspberry mousse cake, chocolate mousse cake and red velvet cupcake. What a lovely gesture. When she presented the bill we also received lollipops consisting of white chocolate with slivered almonds and dark chocolate with dried fruit. During the course of the meal one of the chefs – Harry – also stopped by our table ask about our experience and asked for our input. He mentioned that the menu will be changed over the next couple of months. My husband told him that whatever they do they must keep the sablefish on the menu.
It is a real gem. Sometimes when you try a new place your expectations are high and you are fortunate if your expectations are met. EBO exceeded our expectations. We would definitely return and recommend to others.
Was so glad to see a ramen shop open in North Burnaby last year. Been here a few times now. The ambience is nice and place seems clean. But the most important thing is the food and it could be improved. This posting is not to warn consumers to stay away - it's to ask the owner/operator/chef to go see how ramen is supposed to look & taste and then improve yours. Your broth is bland. The noodles, ingredients and presentation is good but the bowl is missing Umami. Go see how they do it at Benkei, Santouka, or Kintaro.
Also I think the owner, Mr. Park (according to the business permit) is cheapening out on the stock - the tea had no taste at all. The Chasui meat had no taste.
The one positive is their rice "bombs" which are seaweed rice balls and they're unique and fairly tasty.
So Mr. Park...please improve - you have so much potential.
new owners! the place is clean and still has the Classic Diner Feel
Low prices good food Truckers Breakfast still only $5.75
a local legend is regaining its place as one of the great greasy spoons in the lower mainland!
Even the Frieghtliner burger is back!
and the coffee is Organic / fair trade medium roast from South America and bottomless as allways
.so i have been eating here now for the last several sushi outings.
the food has always been fresh, and the quality amazing for the prices and portions that you receive.
i have eaten in 3 times, and taken out 4 times.
there is usually a long wait time, unless you go at non-rush hours.
lately i have been grabbing take out.tonight, i called to find out what time they closed., and was informed that the internet time of 11pm is incorrect. and that they actually close at 10pm.
i asked when was last call., i was told last call is 10pm, but we close at 1030pm.okay..,
so i get off from work at 955pm, i place my call as soon as i get to my car, they pick up the phone it's 958pm, and the girl quickly informs me that they are closed.
after a very long discussion, where i even asked to speak to the manager, but was told that their "manager doesnt speak english, so what should i do now, do you still want to try to communicate with him, hahaha???
i asked to speak to the guy who answered the phone 9pm and told me that i had until 10pm to place my order..., the phone was handed over to someone who said, i don't know what i can do for you now, we are closed, i didn't know that you were going to wait until 10pm to call to place an order,
when i told him that i called at 958pm he asked me to next time not to wait until so late to call.
i explained to both people, you either close at 10pm, or last call is either at 10pm, or..., it's whenever the hell you guys feel like it...., regardless..., just tell people, so that they can plan their lives better around you guys.
the place is run like a high school joint.
call takers, cashiers, waiters, and waitresses, that think the whole thing is just one big joke.
here's the kicker...., the jokes on us, because we the consumers of their fine foods, keep coming back for more..., so yeah..., they laugh at us, and speak in their own languages, and talk about us, and they think they're better then us.
if we the consumer want better service, then we need to do a better job of showing businesses like this one, what we think of their customer service attitude.
perhaps a social media blitz on a boycotting of tipping at this location starting on sunday, march 06, 2016 as soon as they open.
and if that doesn't get their attention, then maybe a social media blitz on a complete restaurant boycott for one full week starting the week of sunday, march 13, 2016.
we are constantly spending our hard earned money on places that either lack quality, quantity, or service..., it's time we hold onto our money, and show these businesses the likes of sushi garden lougheed, who is really the boss, because if we really wanted to, we could put them out of business.
sushi garden lougheed, if you're listening, you're only as good as the last order you served, or the last call you took.
Just because the food tastes good, doesn't give you a right to treat customers with disrespect.
I'd give you one star, but it's not your sushi chefs fault that the house staff, have NO training whatsoever, or were poorly raised, without proper manners and lack a fair deal of respect.
consider this your one and only warning.the power of social media knows no boundaries.
Maybe the clientele here are the kind of prole who will
Eat anything but I'm not. P
Was stuck here for a conference and was sick of starbucks and the dismal buffet. The noodle bowl sounded just perfect. Choose your broth noodles kveggies protein. How could that go wrong?
First I arrived at noon on a weekday. No staff. After 5 minutes some old guy who looked really out of it and not too bright comes out and does stuff but does not acknowledge me'or other people in line. The other people were smart and decided to drive to McDonald's. Wish I had. Finally after another 5 minutes some woman comes out announcing she had to go to the bathroom. Yay thanks for the update.
I ordered red curry broth which was super super super oily and not from coconut milk from some kind of gross oil. There was a an oil slick so thick on top of my soup that I wanted to call Greenpeace. Ew and yuk!! The ramen noodles were ok. I got 2 veggies minuscule serving of bean sprouts and 2 brocvoli trees. The bean sprouts should have been on top. Then I got a double order of dhrimp which equalled 6. They tasted off. I had asked the dude if the broth was vegetatian and he just stared at me so I took my chances.i do not eat chicken or beef. Halfway through I go to shove a chopstick full of stuff in and notice a huge long disgusting piece of some kind of meat. I just about puked.
I could not eat Anymore of this nastiness and threw it out. $10 down the drain and I wAs still hungry. Don't do it.
Wow! The custard was so light and fluffy. The was pastry flaky and crunchy. Delicious! Also delicious were the homemade cheese and potato perogies served in-store with fried onions, bacon, and sour cream. I will never buy the frozen grocery store perogies again after eating their homemade perogies. I purchased some to go, and the owner gave me instructions on how to prepare them properly.
Came here about a month ago; to get a 6 inch veggie sub. I saw that they had a promotion that if you buy a $25 gift card; that you get a free 6 inch sub. I thought "Hey, that's a good deal" but was pondering and wondering if I should go for the deal (and the cashier could see that I was debating)
Anyways, I decided to go for it; and only after the $25 transaction; did the cashier tell me that they would sign a silly receipt (as opposed to just loading extra money on the gift card) stating that I could get a free 6 inch sub and it HAD TO BE AT THE STORE. After she told me that I told her I wasn't interested in the deal and to just refund the gift card (As that particular Subway is generally out of the way for the most part)
Anyways; the cashier then told me, that she could NOT refund me since transaction was done. I told her that she should had told me this information prior to selling me the gift card, as she knew I was debating.....She could tell that I was upset (no yelling or anything, but im sure she knew by my tone of voice)
Generally, I am not too hard headed and will accept an apology with effort (even if it is fake) but she was like "Oh my gosh, oh my gosh".... I know she is only an employee, and must follow company policies and procedures, but she should at least brough the manager or floor manager out of thier office to talk to me....and if they were not there; then ask me to contact them later
Anyways, went a step further (telling her I would be contacting head office regarding this) so I did.....all it got me was an apology (probably fake) and explaining the promotion to me (Which I already knew) Oh yeah, and they neglected to tell me, that the 6 inch was only good for that store
I think I will go out of my way to not come to this location again. Anyways, fair is fair,. The food is good, and they do let you use the washroom (even if you are not buying anything)
I called on the way home from work to find out how late they will be open.. the lady said 8:30. I said I would be coming by. I got a call at 8 saying they are closing. I asked if I could at least place an order and pick it up as I will be there in 5 minutes. She said ok. I ordered 2 butter chicken MEALS. I get there and ask if I could include naan bread. The guy says no they are closed (even though he is still serving customer coming through the door) so I wait 10 minutes for my food to be ready. I just got home and I have 2 containers of butter chicken with little chicken in the containers (lots of sauce) AND NO RICE! so I am now making rice and cannot eat for another 30 minutes. Why would they not include rice? Makes no sense at all. I just wasted 21 dollars.
We were here over the last few weekends, and all I can say is that it was a massive disappointment. Horizons went from being not very good, to very good, back to horrific. To give you an idea, 4 people chose 4 different dishes.....three of them meat dishes, and one seafood. the lamb was awful and rubbery, the red meat dishes tasted like "something" and could not be finished, and the seafood sabelfish tasted like it came with a cambells soup recipe... my guests were too polite, but the looks in their faces said it all. Service was great but .....
Not sure whats going here, but I can assure you that we will not be back until massive changes take place again, as there are way too many great establishments out there to be enjoyed.......
When it first opened about a year ago, it WAS Delicious, when MILD was truly mild curry.
That's what made them different from all other Indian Resturants.Although it's expensive and adds up quickly,
As each item is separately billed- no such menu item as "complete dinner" plate (rice, meat, bread..)
Now they are the same as the " run of the mill " Indian Restaurants.
We suspect they had a real chef when first opened..when mild medium or hot choices were true...
Lunch yesterday, for 2 people itemized-
1 Butter Chicken Dish, Mild. 12.95
1 Lamb Curry Dish, Mild. 13.95
1 Beef Curry Dish, Mild. 12.95
1 Pulao Rice. 4.95
3 Naan bread. 5.85
3 Roti Bread. 5.85
1 Raita (yoghurt). 3.50.
Server came asked how our meal is... We said very Hot!
She said, "you ordered mild"
We said our tongues are burning can we have more water.
server brought more water.(3 times)
We said we can't eat the curry it is fire!
Server came to our table with a dish of Raita yogurt and said this should help cool it.
We did not complete or enjoy the meats, then we got our Bill and was charged for the Yogurt! At no time did they offer to correct or re- make our order to mild.
It was so Hot we could not taste, their mistake, or ours?
Will never go back or ever recommend.
I had high hopes that a Chicken Delight would open in the West considering how many ex-Winnipegers live in the Lower Mainland now. Unfortunately, this only has the name and not the same menu or flavor as the ones in Winnipeg. So sad but at least there is Church's chicken here.
Portions were a good size, the price is like most korean restaurants. I have had better and I have had worse. There's not much to say. The service was good when I went with my friend and both of us are not korean. We didn't feel any discrimination or rudeness like the other reviews have. I will probably go back when I don't feel like going to a Korean BBQ place and smelling like BBQ all day.
After a time at the Pear Tree Restaurant, I began to feel like the Merovingian from The Matrix as he spoke French, akin to wiping your…well, you know…with silk. I’d like to say “that” word, but most of the review sites discourage it. It felt like the luxury it truly wanted to be.
From the outside, The Pear Tree is rather unspectacular, yet being that stands out among rainbow walls and neon signs—the restaurant next door was salmon-colored with a yellow awning, leaving The Pear Tree’s shale tiles as somewhat reserved. This perfectly exemplifies how simplicity can be scenic. At least I wasn’t assaulted by varying shades of brown, the apparent default décor of every restaurant nowadays. A glass wall of wine divides the serving area from the colossal pristine kitchen. My girlfriend and I were shoehorned to a miniscule table at a far corner, a depressing point given our reservation days in advance. That would be the only criticism of the evening. Since Araxi the previous week, I had been waiting for a truly pampered experience, and The Pear Tree shared space with Araxi in a restaurant guide claiming both among a thousand restaurants across the world one must enjoy before dying. That’s a…big list. I got five down so far though. I better get off my butt.
The menu was Spartan, barely ten entrees, indicating the courses were made to order. We had already decided upon the seasonal table d-hote, akin to the chef’s menu. Three fixed courses for 64 dollars intermixed with pallet cleansers and bread. Yeah, not cheap. Quick spoiler warning, the dishes were all incredible. Against a canvas of ceramic white, each plate was a moment of beauty, fleeting until I rammed them down my gullet like a voracious duck. I’d be honest and doubtful to remember if I even chewed. Green was a dominant color used, offset with whites and browns. After the brioche opener, we were treated to glazed pork cheek with chargrilled green asparagus, mustard textures and bacon wrapped leeks. In truth, I’m not sure what mustard textures is meant to imply. It was grainy mustard; just say its grainy mustard. And I wasn’t kidding about varying textures, combine the asparagus with the leeks or the leeks with the pork cheek, toss one of the crisps that top the dish if you want. The same was extended to the main, pan roasted “Haida Gwaii” halibut, with Yukon gold potato pave, spinach fluid gel and spring vegetables.
Now I know what you’re going to say—I made up half those words, but that was a direct quote from the menu. So let’s do a Google search. I honestly didn’t know Haida Gwaii was once the Queen Charlotte Islands and that the name changed only a few years ago, did you? Potato Pave refers to the French word for paving stones, and was coined by the world famous chef Thomas Keller—so basically it’s a square potato. Fluid gel? Well, it’s pureed spinach mixed with a gelling agent like xanthan gum… yummm. Actually it was. Finally, the meal concluded with a simple dessert. Though still delicious, it was oddly subdued. In the end, that was The Pear Tree’s strongest note, how it doesn’t go overboard. It skirts the outer periphery of molecular gastronomy without fully embracing it. My girlfriend selected the pear sorbet while I dove into the chocolate ganache with a crisp nut base, salted caramel and orange/chocolate sorbet.
Pear Tree was an amazing experience but not transcendent…and I honestly don’t know if that translates to being a disappointment or not. I mean it’s less expensive than other places promising the world. I think the fault has to lie with hype. We picked it out from only a handful of restaurants in Vancouver listed in this restaurant guide. It listed only seven restaurants in Vancouver, and I had already been to Vij’s. But Vij’s wasn’t divine either, only fantastic, but I didn’t have a book that attempted to sell me on otherwise. I guess that means it’s all the book’s fault. I’m okay with that. The Pear Tree is worth a visit, certainly. It falls into a slot of restaurant I didn’t know existed—the one just below the best of the city, but one not trying to be better. Leave the top spot for the likes of Chambar or Absinthe, for those wanting to spend half as much but still feel they got 70% of an pinnacled experience, the Pear Tree is a worthy compromise.
Oh and one other thing, we were given a utensil that insanely combined fork and spoon, but I dare not call it a spork. We agreed it will forever be called a “foon”, as it was more fork than spoon. Crazy talk.
I have been here a number of times (and will continue to come) The pasta plates are in fact HUGE. The quality has probably gone down from what it used to be.......but it's still good.....Just not fantastic.....but you can't go wrong with a chicken fettucini plate for $17 (and last time I actually finished the whole thing and got my pen) ceasar sald is actually really delicious (always share that with my friends) and the restaurant still has a retro feeling to it.
I think it's great and you get a big bang for your buck for sure......As everywhere else, quality is not as great as it was before (but that's almost every where) You have nothing to lose......you must come at least once and try it. If people are still lining up to come here (at least on Fridays and Saturdays anyways) that must tell you that it's at least worth seeing and trying
First off, the map here is wrong. It is between canada way and grandview across from the gas station..
Had the ginger beef, chicken balls and a noodle and beef dish.
The ginger beef, was not as good as chongqing, but that's probably the best i've had, so its a pretty high standard. They did not have any like, whole peppers in it, which is always sad. Wasn't super hot. It wasn't too hard at least. As some places just burn them to a crisp. No it was ok, i mean its what I would expect from a decent place, and the portion was quite large.
The chicken balls my wife really loved, but I thought somewhere oldschool like rickshaw made much better sauce. It wasn't oversweet though. They also weren't swimming in it, which we disagreed on, which method was better. Sure they keep longer if they are separated from the sauce, but the sauce was not enough to cover all balls when individually dispensed. Its good though, as there were a lot and there will be leftovers, I just like it when the sauce is together, otherwise its just like a chicken finger or something - nothing says 'american chinese food' like sweet red sauce wrapped fried things. The chicken inside was not skimpy.
The noodle beef dish was pretty heavy on the noodles. And low on vegetables. Perhaps we should have got a pure vegetable dish. Oh well.
Service was good, restaurant looked nice inside but i didn't stay. Egg rolls were top notch., crisp and the fillings didn't all just fall out one end.
I would eat here again for sure, and the price wasn't too bad. Not as cheap as others have said, I think about 10-13 dollars a dish rather than 8-10 as stated below. Dishes were heavy as others have noted. 3 dishes easily would feed 4 people. We made our own rice so cant comment on that.
all around 3 stars. Portions good, everything you expect from a chinese restaurant and absolutely nothing was tasteless. Just off the mark of perfection.
Not the cheapest, or the best, but a decent meal nonetheless.
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