We will never eat at this ABC Restaurant again. It was my Grandma's birthday and she chose the location. We had a reservation for 6pm for 8 people. We were on time and our table was waiting. Our server took way too long to take our order. Although, she seemed to be doing her best and was pleasant enough, she was on her own with a busy large section. We sat down at 6pm and our food started arriving at 7:15pm!! This was after my husband went and spoke to the gentleman, presumed to be the manager. Later, I went to speak to him at 7pm and asked if he was the manager, he was actually the owner. Four of the 8 meals were brought out at 7:15 and the remainder a few minutes later. Three of us had requested gravy on the side. Only one came with it on the side. My turkey dinner was smothered in gravy and was the only hot item on the plate. My son's pasta meal looked like it had sat under heat lamps for a while. Although, our server offered complimentary desserts for the looong wait, it still did not make up for the inefficient, unsatisfactory service! Only a couple of our party had a dessert. The ice cream, I was told, tasted more like ice. The line up at the till to pay for the cheque was at least 10 deep! The cashier asked how everything was and I said, very unenthusiastically, 'it was ok'. She didn't probe for more information but instead asked me what my plans were for the rest of the weekend. The owner has some serious work to do here. I recommend first that he have more staff working the tables and the kitchen.