Horrible customer service. All I wanted was some Chinese food so I didn't have to cook and was willing to wait up to an hour. The lady on the phone takes my order and at the very end proceeds to tell me they're busy, do I want the food still. I say yes many many times and she keeps repeating that I'm wasting HER time. Maybe tell the customer you're NOT accepting orders BEFORE you take their orders over the phone. Horrible lady. Not worth going there, you're better off going to Mcds across the street.
Why do people go to all the trouble of opening a restaurant and squander the opportunity to do something with it? The Asian population around Metro Vancouver is big, and yet all these places can ever do (no matter where in Canada) is serve every possible permutation with the selected pre-cooked chunk of meat drowning miserably in the selected pre-blendered sauce, then (barely) microwaved.
You would not eat this at home, so why serve it in your restaurant? It is bad. A menu like this is not lots of choice, it is anti-choice. If you want to save money, cook 6 different dishes and that's it. Let people choose from those. Cook fresh. Cook simple.
These places need a kick up the backside from Gordon Ramsey. You have an opportunity to excel, to really show what you can do and be brilliant, to have a packed house or to be shipping out dozens of take-out orders.
But like every other similar place, you find the lowest common denominator, and halve it. You figure out what people will put up with, and scrape over that bar. Buck up!
The ladies filling the glasses and taking the plates were great, but the (proprietor?) taking the order took service lessons from Basil Fawlty. If you don't want to be there on a Sunday night sir, just shut the doors and stay home.
This place had promise when it opened, and slid down hill. I will not go again. How sad that Port Moody, lacking in Indian Restaurants and PRIME location for a successful one, is laboured with more of the same.
I go to WS quite often, one of my wife's favorites and my kids enjoy pirate paks. My wife ordered a mac and cheese burger and i got fish tacos. She absolutely loved the burger. Looks like they got their burgers down. My fish tacos left more to be desired. There is nothing I could point my finger to and say this was bad. It was just the over all quality of the dish. When you walk out of there you feel somewhat ripped off. I know I can do fish tacos myself better than this Maple Ridge location did it. I know WS does burgers, breakfast and the usual fair pretty well. I think the price of burgers is a little on the high side, but it's alright. Now I am somewhat of a home chef/foodie. I like to research recipes and make my own things at home. When I eat at certain establishments I find I am disappointed quite often. It's like this chef/ cook who prepared this meal for me does not have the same standards as I do. I guess that is why I am usually disappointed at most restaurants. I don't like to be the guy who only writes reveiws when he has a bad experience. I like to be totally fair and unbiased. If it's good I'll tell you so. So white spot in general is great for burgers, fries and breakfast. But it's hit and miss on other menu items.
Service was good overall.
we're been here a couple times, first time, long wait, no AC working, wasn't a pleasant experience, but we figured we'd give it another try for lunch yesterday.
The restaurant was about 50% occupancy, we were seated right away. Dining with my wife, and 2 sons, ages 4 and 6. We ordered drinks, an appy, and meals for all for of us; pizzas for us, and a couple kids meals for the boys.
After we ordered, we waited, and waited; 25 minutes passed, no appy, and no server anywhere to be seen. We finally flagged her down, and asked for our appy to be cancelled, as it was taking so long, and the kids were getting rather impatient. She rolled her eyes, said the kitchen was very busy, but everything was ordered. 10 minutes later our appy arrived, and so did everything else we ordered, all at the same time.
The issue didn't end here though, because after this, she disappeared again, for the entire meal, only resurfacing once to clear our dishes; not a single quality check, or to see if we wanted another round of drinks, which were empty half the meal. I actually had to flag down the passing manager to get him to bring us a glass of water for my son, as our server was nowhere to be found.
After all that, we asked for our bill, which came quickly, and included everything we ordered, including the appy that we had asked to be cancelled, and received with our food......at the very least, they should have taken that from our bill.
AS we sat there, I filled out the customer service survey on my phone, and received an email from the manager the next day, offering a free appy for the issues. So, after billing me for an item I had asked to be cancelled, waiting 35 minutes for our food, and being completely ignored by our server, all they thought to offer was to have us come back, spend more money with them, so I could get the appy for free that I should never had paid for in the first place? That is hardly acceptable, and shows a complete lack of regard for their customers. I don't make complaints, or write negative reviews, though we dine out 3-4 times a week; so if I am, it is because I am clearly unhappy, and expect to be taken seriously.
To add insult, the table next to us, (who received all their food within a minute of us, despite ordering 15 minutes after we did) sent back the Cactus Cut Potato Appy they ordered, which was replaced within a couple minutes, the manager dropping it off, with an apology, and saying it was on the house.
While the food itself was good, the customer service, or complete lack there of, will ensure that I will never be returning to this location; they can keep their free appy.
.so i have been eating here now for the last several sushi outings.
the food has always been fresh, and the quality amazing for the prices and portions that you receive.
i have eaten in 3 times, and taken out 4 times.
there is usually a long wait time, unless you go at non-rush hours.
lately i have been grabbing take out.tonight, i called to find out what time they closed., and was informed that the internet time of 11pm is incorrect. and that they actually close at 10pm.
i asked when was last call., i was told last call is 10pm, but we close at 1030pm.okay..,
so i get off from work at 955pm, i place my call as soon as i get to my car, they pick up the phone it's 958pm, and the girl quickly informs me that they are closed.
after a very long discussion, where i even asked to speak to the manager, but was told that their "manager doesnt speak english, so what should i do now, do you still want to try to communicate with him, hahaha???
i asked to speak to the guy who answered the phone 9pm and told me that i had until 10pm to place my order..., the phone was handed over to someone who said, i don't know what i can do for you now, we are closed, i didn't know that you were going to wait until 10pm to call to place an order,
when i told him that i called at 958pm he asked me to next time not to wait until so late to call.
i explained to both people, you either close at 10pm, or last call is either at 10pm, or..., it's whenever the hell you guys feel like it...., regardless..., just tell people, so that they can plan their lives better around you guys.
the place is run like a high school joint.
call takers, cashiers, waiters, and waitresses, that think the whole thing is just one big joke.
here's the kicker...., the jokes on us, because we the consumers of their fine foods, keep coming back for more..., so yeah..., they laugh at us, and speak in their own languages, and talk about us, and they think they're better then us.
if we the consumer want better service, then we need to do a better job of showing businesses like this one, what we think of their customer service attitude.
perhaps a social media blitz on a boycotting of tipping at this location starting on sunday, march 06, 2016 as soon as they open.
and if that doesn't get their attention, then maybe a social media blitz on a complete restaurant boycott for one full week starting the week of sunday, march 13, 2016.
we are constantly spending our hard earned money on places that either lack quality, quantity, or service..., it's time we hold onto our money, and show these businesses the likes of sushi garden lougheed, who is really the boss, because if we really wanted to, we could put them out of business.
sushi garden lougheed, if you're listening, you're only as good as the last order you served, or the last call you took.
Just because the food tastes good, doesn't give you a right to treat customers with disrespect.
I'd give you one star, but it's not your sushi chefs fault that the house staff, have NO training whatsoever, or were poorly raised, without proper manners and lack a fair deal of respect.
consider this your one and only warning.the power of social media knows no boundaries.
Maybe the clientele here are the kind of prole who will
Eat anything but I'm not. P
Was stuck here for a conference and was sick of starbucks and the dismal buffet. The noodle bowl sounded just perfect. Choose your broth noodles kveggies protein. How could that go wrong?
First I arrived at noon on a weekday. No staff. After 5 minutes some old guy who looked really out of it and not too bright comes out and does stuff but does not acknowledge me'or other people in line. The other people were smart and decided to drive to McDonald's. Wish I had. Finally after another 5 minutes some woman comes out announcing she had to go to the bathroom. Yay thanks for the update.
I ordered red curry broth which was super super super oily and not from coconut milk from some kind of gross oil. There was a an oil slick so thick on top of my soup that I wanted to call Greenpeace. Ew and yuk!! The ramen noodles were ok. I got 2 veggies minuscule serving of bean sprouts and 2 brocvoli trees. The bean sprouts should have been on top. Then I got a double order of dhrimp which equalled 6. They tasted off. I had asked the dude if the broth was vegetatian and he just stared at me so I took my chances.i do not eat chicken or beef. Halfway through I go to shove a chopstick full of stuff in and notice a huge long disgusting piece of some kind of meat. I just about puked.
I could not eat Anymore of this nastiness and threw it out. $10 down the drain and I wAs still hungry. Don't do it.
We were along on Tues. night, having booked the day before. It was popular. We selected our main course outside whilst waiting, then were introduced to our waiter & lead inside to our table. It was totally dark. We were surprised how the waitering staff managed to find their way around. Impressive.
We ordered drinks. A large beer in a tall glass might not have been the most practical of receptacles, but I didn't manage to put it down & knock it over when trying to re-find it ! Our starter was a small, beeroot & lettuce caesar salad, which was difficult to chase around the plate. It was also difficult to determine whether you had anything on your fork, so whilst it was an unusual experience, it was also a little frustrating at times.
My main course was beef tenderloin, which whilst very tasty, the portion size was somewhat small.
My sweet was a chocolate slab, again which was tasty but small.
The experience was undoubtedly unusual & different. But the portions were generally small, very average & the whole experience was severely over-priced.
We tired it once, but wont be going back.
This is my first time here and I cannot say I was blown away like I thought I would be. Maybe I had raised my expectations too high? Or fussed too much but I was expecting something better than what you would find in terms of Indian restaurants in New York or London. The food is a bit on the pricier side to begin with and the names are a bit strange. Difficult to find out what I like or don't like because it all seems so unfamiliar to me. The only dish I could recognize was the butter chicken. Plus, there were no samosas! A little disappointing. I ended up getting the butter chicken with rogan josh which were not bad. Found the portion sizes to be a little small, I usually end up with leftovers but this time there were none.
Received their flyer last month, finally got around to it. Who does flyers these days, they seem to be new.
Anyways ordered their salmon sashimi, pretty fresh. Their Moa box roll is their signature and pretty tasty too. Wouldn't say they're the best deal in town but it's a bonus they deliver, not many in the area.
Drove down to Steveston with my family to spend the day there. I wasnt planning on eating there, but why not grab some fish 'n chips because the kids were hungry. So we decided on the Shady Island. We got a table right away despite how busy they were. We ordered the seafood platter for 2. It comes with Kalamari, 3 peuces of fish Cod, Salmon and Halibut. The fish and chips were good. The calamari was rubbery and not seasoned well. It was a very poor job with the batter not covering the majority ofbthr squid. The kids just ate fries and a bit of fish. It was $45 for thr platter, the bill totalled $58 with drinks. We left hungry. Im not very impressed, i dont think i would go back here. Its like a tourist trap restaurant. People just go for the novelty.
Still searching for a good fair priced restaurant in Steveston. Shouldnt the fish be cheaper here becsuse they are right next to the fishermans wharf?? I dont get it.
We had to stop off somewhere else for a bite. This place is not bad, but i think i will pick another spot in the future.
Tuc has funky décor with nice touches, like fresh ranunculus arrangements in wood boxes. A long bar dominates the space and gives the sense that they’re serious about their drinks. Not quiet or romantic, but fun.
Love that they have nibblies (e.g. parsnip fries with coriander dip, gravalax) to take the edge off your hunger rather than fill you up. Wine, beer, and cocktails on offer were interesting and different – something for everyone.
Beef Daube was a rich mix of tender beef served in a cast iron dish on top of gooey Parmesan and mashed potatoes. Ling Cod flavours were subtle and interesting, and the fish was perfectly cooked (wish there were more seafood on their menu!). Dessert of a black tea sponge cake with ginger ice cream and absinthe apples wasn’t something I’d normally go for, but it was interesting, not too sweet – and totally delicious. Our server, Phil, was fun and super-helpful, and could answer any question in detail about the food prep (all the staff seemed very similar to him!).
Overall, had a great evening – Tuc deserves all the praise.
I have been coming here for years and I can honestly say Ajisai has still got it. No other sushi place I have tried has come near in beating it. It's rolls and nigiri are one of the best I have ever had. However, I have to say the whole experience has dropped for me a little ever since it has started getting recognition. What used to be a great place to hang out and get good sushi at a reasonable price has now become a whole ceremony. It is a small restaurant, I understand, but part of its charm has been taken but it. I usually end up waiting over 30 minutes just to get inside, so I have started opting for simple take-out.
Dee and I are doing a thing to kind of help us bond/ spend more time together and tonight (well, yesterday night to be honest) it was date night. It was my turn to pick the restaurant of choice and so this is the product of it.
I dragged my fiancee to India Bistro yesterday because I wanted good curry and knew that if not now, then never. She was a bit hesitant at first because of the calories and whole "trying to stay fit" attitude but I somehow managed to convince her. Whether it was the weather or her tiredness, she caved in.
Lets just say that the leftovers still satisfied my tastebuds today. We had a banquet consisting of veggie samosas, chicken tikka, palak paneer, biryani and jogan rosh. The classics played well their part and delivered taste. The chicken blended magically with the spices and sauces and just dipping your spoon into it made you hungry. As for the jogan rosh? It was on fire, literally. Lamb and chills apparently make you feel the burn. The waiter watched me gulp down glass after glass of water. Dee also had trouble eating it despite having built a huge tolerance to spicy food.
I ordered delivery from this restaurant and it was the worst "Szechuan"(if you can even call it that) food I have ever had. I ordered the Pad Thai and the g rated Kung Pow Chicken. The Pad Thai had so many bean sprouts the noodles barely existed..the noodles that lingered were under cooked at that. A child with a how to cook noodles for dumbies could cook better noodles. With a seasoning of laziness the chef threw huge obnoxious over cooked triangles of tofu that would be a down right crime to any vegetarian. That's not even the worst part..many of the sprouts were mouldy and had gone bad! I called the restaurant to complain and the delusional chef claimed that's how they come and asked if I had ever eaten pad thai before. Last I checked the sprouts weren't blue and sour tasting!! On to the Kung Pow..Barely any chicken and dry as the cracked dessert floor..was not even spicy at all making it just cooked chicken scraps with under cooked vegetables. Pathetic excuse for restaurant quality food..do me and your stomach a favour and never ever eat here.just terrible
After reading all the hype about this place we finally decided to try it out for brunch.?
The service was mediocre at best and the food not good
The big breakfast was so over cooked, potatoes like fried up rocks, poached eggs like golf balls
Awful food, toast had been sitting out a long time before it came to me, likely pre cooked, so dry and shrivelled up, yecch!
The perogies were so over cooked you could hardly cut them with a steak knife, unreal bad.
Likely the worst breakie I have ever had. Wife's French toast was passable, but there was snotty uncooked egg on the bottom,,,!
Suffice to say whoever is in the kitchen isn't on the ball, maybe we just happened to get a cook having a bad morning, but it wasn't good
The value for the price paid was NOT good,,pretty expensive for the portion and quality
We won't be back
Too bad, I have read some good reviews about Score but this isn't a good one for sure
The Dumbest owner operator. We got there at lunch hour and ordered food. He said that will be ready in 10 minutes. He brought in first dish after 45 minutes...then naan bread after another 10 minutes. I asked him very politely if he could bring all the food together bcz kabobs were already cold. He said he was the only one there. I thought its a lame excuse. My friend said but we are going to pay you the full price and this is not a good service. He never apologized for being late and for a very poor customer service. He appeared with very dirty hands and apron. I kinda thought that was gross. NEVER RECOMMENDED. FULL OF DISEASES....DIRTY....RUDE. At the end of the conversation, he simply asked us to leave because he didn't like us to question him about poor service and him wearing dirty clothes and hands. YUCK
I used to frequent Milestone's very often, but over the last couple years have seen that their prices have sky rocketed.....
I used to go to a Milestone's every year for my birthday (Last year was the last time for birthday since alot of us find their food pricy....Decided to go to Boston Pizza this year (Thats expensive too, but)
Anyways, before being seated; I went to use the Washroom....not much pressure out of the sink.....whatever water came out was probably just a bit warmer than the Atlantic ocean was the night the Titanic sank.....I let a manager know....Hopefully they fixed it
Anyways; I went back to my date.....I ordered....I ordered a double cheeseburger with extra fries....and my date had just a single with extra fries.....The truth is; that the burger was fantastic.....I did pay $6 extra for a double patty (used to be $4) and the burger alone used to be cheaper...basically used to pay $15 for a double....now a single is $15.75.....burger is delicious, but find it expensive.
The service was great though....we liked out waitress. When we got the bill though, we saw we got charged $10 for two extra fries....I was shocked....I know I asked for extra, but didn't expect to pay that much. I brought that concern up to the waitress who spoke with her manager and they took it off the bill...so that made us happy.
Truth is, it is a bit expensive for what it is, but the food is above average from our regular Red Robin and White Spot (Just don't order extra fries) and the ambiance is great. I am no longer a regular at Milestone's, but it is great to come for special occasions (such as my date for Valentine's) and even birthdays are good; but then my friends have to pay beyond their means so ditched it this year and probably will continue to.....but for those other special occasions.....you can't go wrong with Milestone's....Just not for casual dining anymore
I honestly keep forgetting this place is here. It's a very nice restaurant that I love to go to with my family ..., when I remember it's there. It's really rather tucked away beside an insurance office and veterinarian clinic. It has a very nice cosy ambience and the food is very well done for a small community Japanese restaurant. Presentation is very nice and I feel the quality is quite high. The staff are very welcoming and hard working. Now that I've written this review I'm going to make it more of a priority to come here more often since it really is a great little place within walking distance to my home.
As I waited for my Frappucino, the woman behind the counter said "hello" in a tone of voice that sounded like I wasn't wanted there. An elderly man walked past me, though the door and into the kitchen. He quickly emerged, and my Frap was served. I think it was tainted. This place is creepy.
Next day, thinking maybe I was just being overly sensitive, I was served by whom I presume was the manager. She was filling out some kind of form and seemed put out by having to serve me. Her "thank you" was uttered in frosty tones that made her sound like someone who shouldn't be working retail.
The place is out of control. Head Office will hear of this.
Went to Rogue as I was meeting a friend for lunch. Had the Ruben sandwich and it was not good at all. Very greasy and meat was too fatty. My friend had the chicken burger and it was also very average. Service was decent but the food quality for not good for the prices that they charge. It was $17 for Ruben sandwich. There are much better places around town the one can go for lunch. I will not go back.. Décor was good at the restaurant.
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|3.||Anton's Pasta Bar|
|8.||Phnom Penh Restaurant|
|10.||Kobe Japanese Steak House|
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