The short version is the food is well seasoned, and you will pay for it. They have a pretty good take out business which tells me that regular customers prefer to take out versus eat in.
The long version:
Had a cold and wanted to have something spicy to help burn it off. We made a special trip to come here and arrived an hour before they opened. Killed some time and came back when the open sign was on. Of course the front door was locked which took a few minutes to get someone to open the door.
Our server who took our order seemed very disinterested in us being the only customer at the time. We ordered an appetizer platter, a ginger pork stir fry and the house special fried rice. He didn't ask about the spiciness so I made a point of saying we wanted it spicy.
Washing my hands before dinner looks like the bathroom floor hasn't been washed in over a week. Made me nervous about the food.
Food came quite quickly and our server disappeared and two waitresses took over. The flavours of the food was quite nice. The appetizers were not very spicy so we were thinking that may be in the other two dishes. Nope. None of it was spicy at all. Perhaps the waiter misunderstood. When I said spicy maybe he heard not spicy as what would you expect in White Rock. On mentioning this to one of the girls she brought out different hot sauces that were quite nice. It would have been better if the dishes would have been cooked that way but it was done.
The restaurant was getting busy with pick up orders and the waitresses didn't seem to be able to prioritize or keep anything organized. We waited a while for them to pack our order and bring the bill. I paid with an Amex which seemed to cause some confusion on there end which they couldn't explain. I was told just a moment while we waited 10 minutes before I went up to the counter. They told me they didn't take Amex, which they could have told me 10 minutes ago. They had run my card and gotten it approved yet they didn't take it? Our original server came back carrying groceries from the store. Surprise surprise the guy who was disinterested in us and screwed up the heat of the order is the manager. He berated the girl in front of me for taking the card because she had be told many times not to. Nothing said to me in the way of apology.
So for screwing up the heat of the order, lack of organization and customer service the restaurant earned the very rare 0 tip. It shouldn't take 15 minutes after stopping eating a messed up meal to get the hell out. The flavours are decent but a bit on the high end price wise. To have to have the 3 dishes was $47.
I'd try another restaurant in the future as I wouldn't want to test a restaurant with so many problems. Too bad though I think the cook is excellent.
We would never have found this place without a coupon from the Entertainment book. Blue collar neighbourhood,but a great little local eatery. Melonie ,our waitress, was very attentative , knowledgeable and friendly, as were all the wait staff. Food was perfectly prepared and prompt.Over all rating is a solid 3.+
I would definately try this place again.
I've been to many places after coming to Canada with my family and I have been to this restaurant twice so far and both experiences were quite pleasant. I myself have tried three dishes the tokatsu curry(This one is my absolute favorite, it's to die for), the tokatsu ramen(was really tasty and cheap considering how much the serving was) and the hotpot(I actually didn't like this one, I would describe it as mushy and I wouldn't recommend this unless you have recently got a tooth removed). Moral is if you pass by Yuu make sure to eat curry, and If you are a hotpot type of person go to the Taiwanese restaurant a few stores to the left of Yuu. I am Taiwanese and I would say that Yuu overall isn't as good as the Taiwanese restaurant, however, if I would have have to choose my favorite dish in Richmond it would be the tonkatsu curry at Yuu. But since most of you dislike curry and ramen I suggest the Taiwanese restaurant.
Maybe by trading on the "Glowbal Group" name, the one most of us associate with the upscale Yaletown Restaurants, and going completely nuts on fancy light fixtures and deconstructed (yet otherwise predictable) wall art, the management at Trattoria know they don't really have to try to hard. Our $114.00 dinner at this so-called "affordable" member of the Glowbal portfolio was atrocious.
The misery began the instant we walked in, and were promised a table the was "just being set." We were asked to move into the lounge, extremely tight quarters populated by rude people who don't want to have to "skooch" for anyone - because they're far more important than any of us could possibly realize. We entered the lounge as benignly as possible. My husband and daughter squeezed into the far corner of the 2 foot wide corridor, and I sat on a black bamboo chair covered in some kind of wet muck. Thanks a lot Trattoria! So gross.
Somehow, the "table that was just being set" took 20 minutes to polish off (either that, or someone else was awarded the table being set because the crappiest table in the entire restaurant was just opening up, the one beside the can, and families don't notice this kind of thing.) We were escorted by the floor manager, with great fanfare I should mention, to the crappiest table in the house. The one with a faint odour of god knows what. And no one wanted to think about THAT.
We ordered the calamari. The couple beside us ordered the antipasto. Our dishes arrived at approximately the same time - half an hour after having ordered them. Ours was dropped off, while the couple beside us was fawned over, and promised a free desert because the chef wanted to apologize for keeping them waiting. Sorry, What? What about the family alongside the latrine?!!
The calamari was mediocre, flavour-wise. Why serve deep fried food on sauce! Even I know that it'll turn to goo in a matter of minutes, which it did.
For dinner, I ordered a Margarita Pizza. We've travelled extensively through Italy (all over the world, in fact) and I fell in love with this pizza. Done correctly, it can buckle the knees. (read: foreshadowing)
My daughter ordered the Penne Pomodoro and my husband ordered a similar pasta, but with olives and meat. Possibly pancetta, I've forgotten.
40 minutes and 3 glasses of warm wine later, our entrees arrive, and we all notice a peculiar similarity between the calamari, my husband's dish, my daughter's dish, and the sauce on my pizza: they're all the same sauce! Granted, my husbands was a little more briny and well rounded.
It didn't take long for the pool of sauce (and I mean soaker pool) to turn my pizza into a wet, bready mess. Really disgusting. Do these guys not understand what happens when liquids hit porous materials?? Seriously.
My husband's pasta was pretty good, and my daughter's pasta was equally regular.
Our bill was an egregious $140.00
NEVER again. Never again will I allow myself to be seduced by a Brand name, and dark yet contemporary looking decor. Next time, I read the reviews on this site, first!
Always wanted to try this place ever since We walked by on car free day.
If you are looking for authentic Thai food, don't eat here.
We ordered 4 items, chicken satay, papaya salad, pad Thai and beef panama.
Aside from small portions, the chicken satay was dry and over cooked. Beef in the panang curry was tough, tasted almost reheated in a microwave. Pad Thai was the only decent dish.
Bob is a disappointment, cOmpared to What you will pay for a meal at Maenam.
We came here tonite for AYCE hotpot! it is AYCE so we were super excited. We got a table right away even though we did not make a reservation.
Let's start by the greeting..
We were greeted by a lady in suit. Must be the manager. She wasn't friendly but polite enough. Then our servers came and 2 of them serving our table instead of one. As for our servers, we can not applaud them enough for their outstanding customers service. They work hard and always smiling. They all wear name tags and I felt terrible for not remembering their names. Which put me in a curious thinking mode. Hummmm should the managers lighten up just like their hard working staff? To the managers YOU SHOULD!
Food... Everything is fresh and abundant! There are so many choices to choose from. They even served you AYCE cooked food! and their sticky rice is very good!
However, just a tiny thing that bothers me a bit is that you have to pay for hot sauce, cilantro and onions. They are $.50 cents per item. This part I'm scratching my head....
But overall we had a great hot pot time and the service was excellent! Thank you our 2 ladies servers!
So really what the fuss is all about?!
I don't even know why I should bother writing a review about this Sushi place as I tried to put it in the very very back of my head!! We came here about one month ago on our way home to Vancouver after a day trip in Tulalip. After google for a sushi place that open late Tengoku came up.
How we wish that we had NEVER stepped our foots into this place!!
Let me starting by the greeting...
Came in with the entire place was almost empty. It was 10pm so OK I get it!
BUT we stood there for almost 8 mins but no hostess/server insight.
After a several yellings in Japanese from a sushi chef at the front counter. A lady ran out and sat us down.
Ambiance..... Is this a sushi restaurant or an underground night club? It was dark and has that dreadful cold feeling...
Service.... If You have lots of patience then be my guest... After waving your arms in the air or walked out of our booth twice just to get the attention!
Now the FOOD! they served us FROZEN fish!! Have you ever try to eat Frozen sashimi??!!
We brought this to our server's attention and she said "I'm sorry but can you wait for 15 mins for them to thaw then try again"!! What! Is this the kind of response and service you provided to your customers?!!
After this review and you still eat here then I "APPLAUD" you!!
Newest addition to down town. Place looks great - the old Keg Caesar which was sorely in need of an update and has been really beautifully done. Unfortunately we, the patrons, are paying dearly for it. Chum and I had lunch here a day or two after opening. Ordered lunch (sandwich with side each) and a 5 oz glass each of the Poplar Grove Chardonnay (retails at $22 / bottle) at the suggestion of the waitress. Foolishly, we did not actually look at the wine list ourselves. A pleasant enough wine so we each ordered another. Our bill duly arrived, $106+ . The 5 oz glass is $16.00; we paid $64 for a partial bottle of wine. Disappointing to say the least. We will return when they get wind of the fact their patrons are going once, then returning to their usual haunts and passing on this info the wait staff who are / were concerned about this new competition.
The restaurant is on a quiet commercial block near Macdonald, beside Modern Burger. It seems to be run by a Japanese husband and wife with the help of 2 other employees. Went on a weekday and they have a good local following, also saw Tojo sitting at the sushi bar one night. Tried the uni - from BC and tasted very fresh, Big Eye Tuna - very soft and red in colour, egg custard - don't know the japanese name but very delicate and creamy, pine mushroom udon - not really udon as more like thai pho noodles, baked seafood motyaki - very tasty and not overly creamy and smothered in sauce, and scallop roll - pretty basic but done perfectly with the right amount of rice. Overall it's known for their sashimi and sushi but they have a good cooked food menu that does the basic japanese food properly. Price is on the high side but quality is very high as well. Good service with plate changes and quick clearance.
Visited this newish restaurant twice. Once with a wine pairing and most recently with a group of friends. Small approx, 30 seat restaurant between granville and fir. Menu is everchanging and has a good variety of items and is intended to be shared family style. Tried their oxtail and egg on spatzle - very good but the egg was a bit over cooked and the yolk was not runny but very tasty, liver parfait - very light and airy with some granola, raw oyster with lemon sorbet - very good and could of had a dozen, scallops - raw with cucumers and was very good, octopus with unagi sauce - this was the best dish with very tender octopus, dry aged steak - large steak which is good for sharing, steak was good but I wouldn't come here to eat the steak. Wine selection by the glass is limited to 4 reds and 4 whites and some bubbly/rose, some reserve bottles but that can get expensive. Would suggest you ask for some sort of tasting menu and provide a budget and even better with a wine pairing. Overall a great spot, a bit hot inside as they need better ventilation. Good value for the food. Would be back for more.
We live in Vancouver. I came from a French and Vietnamese background so I am pretty much grew up with Pho!
The thought of driving across the bridge for a bowl of Pho (paying the $6 toll for a return trip) is not really my forte!
However, after much convincing from our friends who kept saying you gotta try our favorite Pho place, you gotta try so we finally agreed!
Wow! "Wow" is an understatement!
Let me start by the greeting. The most warm and welcoming greetings we have ever had. And it is from the owner himself! We sat down and offered a very nice selections of tea. Mind you, you have to pay for tea.....
We both had the tasting platter which is like the taste of Vietnam. You get to sample all three different skewers of chicken, pork, prawns and they are marinated to perfection! My favorite is lemongrass pork balls! So yummy and juicy! The platter also came with salad rolls and crispy springrolls and lots of rice noodles and fresh vegetables. We also had the lemongrass Banh mi Vietnanese sandwich. Love the house sauce that came with it!
Moving on to the Pho! This is what we came for. Possibly one if not the best Pho broth we ever had in a longest longest time! Did I tell you I grew up with Pho? And I know my Pho!
However! It is not the food that made an impression. It is the service you get here. It is the type of feeling that you only get when you come to your friends house for dinner where they cook for you with love and passion. Ya that kind of feeling!
The restaurant is beautiful! Spotlessly clean and the music is so jazzy and relaxing!
OK! Should we repeat? WE LIVE IN VANCOUVER AND IT IS WELL WORTH THE DRIVE !!!
recommanded by a friend, today I gave it a try. it totally worth it. For sure, I will come back , maybe in two days. excellent customer service, great food with great taste, a lot of variety and big portion. Nice dining enviroment. A great Chinese restaurant in Surrey.
I finally tried Revolver after hearing rave reviews about this espresso coffee shop. Every time I had walked by before, there was a long line up (usually first thing in the morning).
I ordered a cappuccino and it was pretty good, although not a lot of foam. The actual espresso tasted great though; nice full bodied flavour and no overpowering burnt taste. The service was quick and friendly.
Overall, I enjoyed my cappuccino and will be back.
Had my birthday dinner here and it was amazing.
When I entered the restaurant, the very friendly hostess greeted us and welcomed us to Tramonto. She then seated us at a lovely corner table where it was quite and with a great view.
We ordered the crab cake which was good. My bf ordered the beef tenderloin and it was so soft and tender, it just melted in my mouth ! I ordered the seafood platter and delightful !!! The yummy clams, lobster tail, crab claw and scallop !! (It came with mussels but I'm not a big fan of it, so I asked for more clams)
Anyways it's always a pleasure to come here because the food and service is always consistent :) I can't wait until I come back again!
P.S. You must try there pear sorbet !!!!!
this place is located in the food court at lougheed town centre. Decided to have 2 slices: the deluxe and bacon pizza. it was an average size, thinner crust $1.79 each slice. the deluxe consisted of green pepper, pepperoni, beef balls, cheese & the bacon one also had sliced mushrooms on it. Its supposed to be healthier for you compared to pizza hut pizza. It was fairly fresh tasting and decent topping but I still prefer the deep dish pan pizza hut pizza as their crust is tastier and more filling..
We dined here as a large party for a friend's birthday. While the wine list and food did not stand out, the ambiance was good and we had a great time. It is tucked away off Main and 8th; the atmosphere was fun and the value for the evening was great. Next time I will return with friends who like beer, it seems like their beer list was much better than their winelist!
While planning a trip to Italy, we wanted to dine at an Italian restaurant while we discussed the details of our trip. During our dining experience, we felt fully immersed in a Vancouver version of Italy...the beautiful floor tiles, the wine list and the cuisine were exceptional. Our server was able to recommend typical dishes of Italy and he timed our courses well. The room felt like it ran like clockwork; quiet, yet all staff walked with a purpose. After our trip we hope to visit again!
Generally we go downtown to dine, but after dining at Tap it has shown us that there are fabulous restaurants in the suburbs. Our server was very sweet and knowledgeable about the food. For appies, we shared the Caesar salad and prawns and scallops; both delicious and prepared with care. I have a wheat allergy so they suggested the wild mushroom risotto with prawns for my entree.....so good! The owner was very knowledgeable about wine and talked to us at length about his wine philosophy. We will be back!
Walked in around 1:30pm to get some lunch - the place was empty, which should have been the first giveaway. Dark, run-down cafe-style ambiance, with old, cracked furniture. Ordered the chicken and asked for medium spice.
The service was fantastic (the owner took his time explaining the menu & Ethiopian food to me), but when it came time to pay the bill, he manhandled two plastic spoons (when what I really needed was a fork!) with bare hands and shoved them in the bag; the same hands he handles cash with and does who knows what else. The glasses hanging down right above the cash register were also filthy. I can only imagine how the food is prepared.
The food itself was okay, but definitely not medium spice. I like spicy food and insist on a healthy dose of Sriracha with just about every meal, but this food was too hot without any additives. Way too hot.
Won't be going back there again.
I decided to order the lamb souvlaki, came with potatoes,rice and change the greek salad to garden salad. I wish I could rave about the food, found the lamb dry, rice on the spicy side and potatoes okay. I did like the garden salad. My meal came to under $20.00.
I found the service friendly, wasn't busy for the lunch time, just got them when they open at 5pm. I felt for the price it was okay. Maybe they had an off night.
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