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Metro Vancouver Restaurant Reviews
L'Abattoir217 Carrall Street, Vancouver
Once Again, Outstanding Food, Mediocre Service
By HoundBoy of Vancouver East (10 Reviews)
Submitted Wednesday, July 16, 2014 - 2:43pm [Dine in]

This is my second review of L'Abattoir within a year. I so want to love this place. Again, the food was really delicious - the service sub par.

We were one of three tables in the upstairs dining room at 6:30 PM on a Tuesday. We ordered two cocktails. I asked for a gin & tonic, with Hendricks gin, with a cucumber slice (Hendricks has cucumber notes, cucumber is recommended as a garnish). Our sweet-natured waitress said earnestly., "Oh, I don't think cucumber is something the bar regularly stocks". I let it go, and asked for a twist of lemon instead. Inside I'm thinking, "You have cucumber in some of the dishes on the menu. You're charging a fortune for a cocktail made from a premium brand booze. Tell your bartender to don his armour and go into the kitchen and steal, if he has to, a wedge of cucumber from the disgruntled kitchen staff".

I get my drink with not a lemon twist, but with a honking wedge of fresh lemon. Oh well.

20 minutes later (again, three tables upstairs) our cocktails arrive. Not 60 seconds after we start sipping them, the starters are put before us. Not nice. Bum's rush anyone? One of the starters was grilled octopus with smoked paprika sauce, fried jalapenos, pickled cucumber and breadcrumbs fried in pork fat. The octopus was super tender and the sauce a perfect foil. The other dish was a fresh crab tart, with thinly sliced green apples and fried chickpeas. Both delicious. There are large pieces of an usual fresh herb on the crab dish. My partner asks what it was. The response. "Um...hmmmm...basil?" You tell me sweetie! The correct answer is: "I don't know, let me check with the kitchen and get right back to you, so that I may endear you to me so that you might give a larger tip at the end of your special night out". We had to ask if, when dropping off the plates in the dish pit, she could pop her sweet little head in the kitchen and ask. She did. The green in question turned out to be the tops of fava bean plants. Who could have guessed?

We received our entrees not much later. Grilled tuna with big plump pitted green olives and baby potatoes. Nicely seared on the outside, more raw toward the centre - just like it should be. My partner had the smoked duck breast with duck confit and fava beans. The duck was super tender, generous in portion, very nicely smoked. Amazing sauce. The confit was stuffed into mini spring roll wrappers. Very tasty.

Then more rushing. As the dinner plated were being cleared the dessert menus were put before us (seriously. simultaneously). Not a moment to digest, unwind, reflect. It seemed as if it were a mad rush to get us the hell out the door and the table turned over (even though we were well under our "two hour limit").

A senior waiter saw our discomfort and came to chat with us. We explained that we really, really enjoyed the food, but that the timing of the service was just whacky and made us feel rushed and edgy. To the restaurant's credit, this fellow apologized sincerely and as a gesture of good faith/an apology comped our dessert. Nice gesture and we really appreciated it. Dessert was spectacular - probably one of the best I've ever had. Coffee-bean financier (small cake) with coffee ice cream, tonka bean mousse and caramelized bananas. Crazy delicious.

I really do recommend L'Abattoir for the food. It's really very tasty and the prices are reasonable. The service however, needs some tightening. That's management's job and I hope they manage to make make the investment. The food deserves service of the same level.

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Brown Dog Cafe4544 West 10th Avenue, Vancouver
I love this place and I've been everywhere :)
By Iuniversal of vancouver (1 Review)
Submitted Wednesday, July 16, 2014 - 12:05pm [Dine in]

The organic coffee even the drip kind is the best I've had around Vancouver - The Brunch is the best , the food is made of the best quailty food and the place is relaxing and background music is always cool:) This place puts me in a good mood:). I've been eveywhere and this is the place to go for the best of Brunch- u can even get emails done happily and they even give homemade muffins with Hot Drinks :)

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Master Hung BBQ Restaurant8780 Blundell Road, #140, Richmond
Terrible Service All Around!!
By sunnychu of Vancouver (1 Review)
Submitted Wednesday, July 16, 2014 - 10:51am [Dine in]

We had been eating at the restaurant a couple of times already, but last night was the first time we ate during the restaurant's busy period (6-7 pm dinner). You can tell how well a restaurant is run by going there during their busy period, how their staff is able to handle the volume. When we ordered, we also asked for 4 glasses of water. Few minutes went by, so we asked again (this time a different waitress walked by). She said "wait a bit" in Cantonese. Again, a few minutes went by, so we flagged down the same person, and again she said "wait a bit" and walked away. REALLY?? When you have to ask for water 3 times, that is poor service!

One of the waitresses there sounded very bossy and did not crack a smile on her face. In fact, hardly any of the staff there had a smile. Sure, I understand it's busy, but you need to be friendly at ALL TIMES, especially to your paying customers! She was already trying to hurry us out by clearing what empty plates she can see from our small table. Funny, how when we asked for the bill, it came right away!

So because of the lack of customer service, we decided they didn't deserve a tip. So we just paid the bill amount, which was $18, and yes they only accept cash. We left the money on the table, and exited the restaurant. After we had just stepped out for a few seconds, we hear one of the waitresses storming out the door saying that we didn't pay enough. THAT was definitely a WTF moment. So we gave her what cash we had in our wallet ($2 or so of change) as tip. It's a pity that we won't be returning to this restaurant again. And we definitely would NOT RECOMMEND this restaurant to anyone! The service was slow, attitude was bad, and to top it all off, they chase you down for the tip, which is legally not even required here!! Yeah! WTF!

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Handi4432 Dunbar Street, Vancouver
Lovely food!
By eileenf of Olympia, Washington (4 Reviews)
Submitted Tuesday, July 15, 2014 - 8:32am [Dine in]

Lovely Indian restaurant in Vancouver. I was looking at options for ethnic food and I friend of mine who stays in Vancouver recommended me this one.

When I first arrived (without making a reservation), there was a lot of people in the restaurant. It was a Sunday night, so it was understandable. Plus, I had already come all the way here, and with the aromas coming out of the kitchen, there was no way I was going to leave without having a taste of their food.

I skipped the appetizers and went straight to the main courses. I wanted to go for something light, as Indian food can be a bit heavy, so I asked for the aloo gobi and rice. It was simply delicious. I finished off my meal with some wine and was good to go.

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Handi4432 Dunbar Street, Vancouver
Great Indian restaurant in Vancouver
By lubrown of Edmonton Alberta (8 Reviews)
Submitted Monday, July 14, 2014 - 2:16pm [Dine in]

It was a pleasant experience dining at this Indian restaurant in Vancouver. Usually, the level of competition between these types of restaurants is quite high given the number of alternatives there are out there. Handi however, stood out for its food and service.

I had the tandoori chicken with rice, but also tried a bit of their naan on the waiter’s insistence. I am more of a rice person, but I must say, it was pretty good. I enjoyed it thoroughly. The dessert was also great; the mango cheese cake was simply delicious.

As for the service, it was excellent. The waiter was extremely polite and went out of his way to accommodate us. My daughter is a picky eater and can be difficult to please. This, however, didn't stop the staff from preparing special food for her. I was very happy with the attention they gave to us and so was she. If I am ever in Vancouver, I will come back.

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54th Ave Cafe Restaurant7088 Kerr Street, Vancouver
Old food, bad service
By lubrown of Edmonton Alberta (8 Reviews)
Submitted Monday, July 14, 2014 - 12:34pm [Dine in]

Vancouver is known for its Chinese or Asian food so I decided to check this place out. For a Hong Kong style café, I was very disappointed. The food and service was subpar.

I wanted some noodles so I went ahead and ordered the Singapore fried noodles. Bad choice. The noodles were kind of soggy and tasted sour. When I asked about getting a newer, fresher plate of noodles, they never came. Also, my waitress continuously ignored my requests for extra chopsticks. I actually had to ask another waitress for chopsticks.

I wish I would’ve read the reviews a little bit earlier though.

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Fresh Restaurant8181 Cambie Rd, Richmond
18th wedding anniversary dinner was dissappointing
By SHERKEV of Steveston, B.C. (1 Review)
Submitted Sunday, July 13, 2014 - 8:27am [Dine in]

my husband decide to take us for prime rib at this restaurant for our 18th anniversary last night...we love prime rib and he heard they offer a 28 oz bone in which includes the salad bar for $42...heck of a deal for a large chuck of meat you think!!! well the prime rib was very bland...it was served buffet style with mashed potatoes, veggies, au jus, horseradish sauce...well the cold potatoes that had a funny 3 day leftover taste were not edible...the veggies...overcooked frozen mixed veggies, the aujus...packaged brown gravy that had a very sour taste to it and the horseradish had no heat to it what so ever. Lets talk salad bar...in the warmer was stale garlic bread, there was also a bread basket that had some stale buns...the 3 or for bowls of lettuce, potato salad and tomato//boccocini saled all just sitting on a table not on ice...how safe is that. we could have added the dessert bar for an extra $6...we opted out for the stale looking items that were also sitting out on the open table.VERY DISSAPPOINTED and we should have complained ...but did not. NEVER GOING BACK!!!!!!!!

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Shochi Ku Japanese Restaurant1357 Johnston Road, White Rock
Stale, oily, undercooked.
By legacysans of White Rock, Surrey (8 Reviews)
Submitted Saturday, July 12, 2014 - 11:12am [Take-out]

The service was friendly and fast. Conveniently located. Agadashi tofu was swimming in oil, under-cooked and mushy. The dashi seemed to be watered-down soy sauce. The gyoza dumplings were hard around the edges and the dipping sauce, again, seemed to be watered-down soy sauce - inedible. The tuna & salmon sashimi had generous portions. The farmed salmon was fresh and shiny and was nicely marbled - good flavour. The tuna wasn't tuna. May have been tilapia. Whatever it was, it wasn't fresh - dull sheen, rubbery texture - and had no flavour whatsoever. I ended up throwing most of my dinner away. Very disappointing and very poor value - I won't be going back.

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Belgian Fries1885 Commercial Drive, Vancouver
The poutine was a miss!
By eileenf of Olympia, Washington (4 Reviews)
Submitted Friday, July 11, 2014 - 1:50pm [Dine in]

I am a poutine fan. I love poutine and decided to try out this place based on a friend’s recommendation. Either she has a really different concept of what poutine is supposed to look and taste like or the cook was just having a bad day, but the poutine was highly disappointing.

The gravy did not taste good and did not even melt the cheese. It needed to be more hot. As for the fries, they tasted kind of old, soggy, and were not crispy. And to top it all off, the portions were are large, so finishing it became a daunting task.

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Gaya Sushi2900 Bainbridge Ave, #105, Burnaby
Decent food that comes to your table fast, but slow service otherwise
By aregma of Burnaby (116 Reviews)
Submitted Thursday, July 10, 2014 - 10:06pm [Dine in]

I had dinner here tonight and ordered the chicken karaage, assorted tempura, a few rolls and the chicken teriyaki. Chicken karaage was a generous portion, and pretty good, but the pieces were too huge. Karaage is typically more bite sized. Assorted tempura came with 3 pieces of shrimp and a few pieces of vegetables, I would say they are slightly above average. The rolls I had were decent, and the chicken teriyaki was disappointing. It looked nice, but it had some bland bean sprouts and onions underneath. I found a few hard inedible bits in my chicken, and the taste was not great for me.

Service was hit and miss. Once we ordered the food came very fast. But unless it is self seating and there was no sign or I missed it, it took several minutes to get the waitress's attention to get a table. There were several open tables that were clean and without a reserve sign during this time. We were immediately given menus and left alone for several more minutes, with the waitress looking busy in the back. We saw her again when she dropped off glasses of water (we were not asked if we wanted tea or something else) and left quickly before we could order. Once we managed to wave her down to order, the food came blazingly fast. We didn't see our waitress again even with our empty cups of water, so we decided to pay at the front.

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Jerusalem Grill15933 Fraser Hwy, #105, Surrey
worst customer service ever
By girlie of Surrey bc (1 Review)
Submitted Thursday, July 10, 2014 - 8:03pm [Dine in]

we went to eat there and the service was bad the food is ok but not the best
it's pricy . you have to watch what did you order they add things on the price you didn't
order. and make sure you know what you eat. they add extra money on the bill and when you ask them
they said tips. tips we put it not them..
will not go again and not recommend it to any friends

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Siena1485 West 12th Ave, Vancouver
A neighbourhood gem
By pkwok of Shaughnessy, Vancouver (113 Reviews)
Submitted Wednesday, July 9, 2014 - 11:07pm [Dine in]

Four of us dined there, and we all ordered different dishes. There was an interesting variety of dishes on the menu and on the daily special board, from the creative to the traditional (but still very well executed). Everything was delicious, portions were of good sizes, and prices were VERY reasonable for what we get (especially when compared to pricier restaurants downtown or in Yaletown). It was one of the most satisfied meals we have had for quite a while. The air-con was not working that day, which made the place a bit stuffy and hot, but we were told that it would be fixed within a few days.

We will definitely return. Highly recommended.

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Robson Sushi Japanese Restaurant1542 Robson St, Vancouver
Gross
By Mother of maple ridge BC (5 Reviews)
Submitted Wednesday, July 9, 2014 - 6:13am [Dine in]

Do not go here. The service is not great and the food is awful. I went here with my girlfriends from Toronto and when our waitress served us our food she practically threw our plates on our table and walked away. She didn't give us our water until we asked for it a fifth time. Please go someplace else.

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Red Robin22701 Lougheed Hwy, Maple Ridge
Love it here
By Mother of maple ridge BC (5 Reviews)
Submitted Wednesday, July 9, 2014 - 6:09am [Dine in]

My husband and kids come here often and we love it here. The staff is so nice and the food is quick and prepared exactly as we like it. We love how they sing to the birthday celebrants, they make it fun to come to their restaurant. This place is a must when you come to the west coast.

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My Greek Taverna946 Brunette Avenue, Coquitlam
Love this place
By Mother of maple ridge BC (5 Reviews)
Submitted Wednesday, July 9, 2014 - 6:01am [Dine in]

This is my husband's and my favourite Greek restaurant. The food is sooo good and the service is fast!!! I called in for my husband's 50th birthday party and they accommodated our party of 15. Love their roast lamb and their mousaka. The Tarama is also a must try. Totally recommend this place for any occasion.

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Creme de la Crumb Bakeshop2955 Virtual Way, #110, Vancouver
Food not ready when the restaurant opens
By Mother of maple ridge BC (5 Reviews)
Submitted Wednesday, July 9, 2014 - 5:55am [Take-out]

This location is located at the Broadway Tech Centre where there are many businesses. They are opened at 7am every mornings, but when you go in, they have nothing ready. You can see them just begin to bake their pastries and one of the servers informed me that some of their food is cooked at a different location, so the food is delivered there every morning. This is fine, but it should all be ready by 7am, when they open!!! I, too am a business owner and I make sure that all my merchandise is ready when my store is opened.

I do not recommend this place at all, you're better off going to Tim Hortons or McDonalds, they're cheaper and they have your food ready when you want it.

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Pasta Polo19665 Willowbrook Drive, #114, Langley
Very good pasta restaurant in Langley
By Huge of Surrey (131 Reviews)
Submitted Tuesday, July 8, 2014 - 10:54pm [Dine in]

Wanted to try out Pasta Polo for awhile and also had a Entertainment coupon. Went here with the family and another family out of town. I ordered the daily special which was Seafood alfredo (crab, lobster, prawns ) in a white cream sauce with spinach pasta. Tasted very good and the service was spot on. The waitress was very friendly and catered to our families need. ie extra water and napkins. I can not say about the other dishes but my dish was very tasty. I was impressed and would venture back to this fine little restaurant in the near future.

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Red Pagoda, The1130 W Pender Street, Vancouver
Worst Vietnamese food i have ever had
By mr_clevver of Vancouver (1 Review)
Submitted Monday, July 7, 2014 - 8:35pm [Delivery]

Vietnamese food is more than a passion with me, it is an addiction. I'm not looking for a fine dining experience, my ideal is food that tastes like your friend invited you home and his Vietnamese grandmother made dinner, but I'll settle for mall food-fair pho if it's decent. For some reason, with a few exceptions, Vietnamese places in the downtown core aren't much to write home about, but this one is exceptionally bad. I walked in on my lunch break, long after the rush was over, about 2:PM. There was a scattering of people in the restaurant, but nothing the staff shouldn't have been able to handle. I stepped up to the register and the server greeted me with a challenging "Yes?". Note: she was not an immigrant struggling with English, she was just plain old Asian-Canadian with no manners or customer-service skills. I said I wanted to place a take-out order and she wrinkled her nose at me and said "Can you wait a moment" like I was demanding something here and now. I don't care if she was preparing a bill for another customer, all she had to do was give the customer smile and an "i'll be with you in a minute", but no, not at this place.

She came back after ringing out the other customers, no smile, no nod, no thank you for waiting, just a "What would you like". I had to say "A menu, for a start", with a smile to show it was a joke. The smile was not returned, I did get a sigh as she went to a table and grabbed a menu and put it on the counter in front of me in silence. I had the distinct impression I was wasting her time and she had far better things to do. I ordered the #22, a basic brisket and Vietnamese ham pho, and some spring rolls, the most classicly generic thing you can get in a Vietnamese restaurant, two items that should be among their best sellers and testaments to their quality. "That will be about ten minutes, have a seat", she said, without a smile or eye contact, and walked away.

The restaurant has kind of a weird L-shape, all of the customers were sitting in the main branch, since I was just waiting for take-out I sat at the first table on the smaller branch, right next to the register and the front door. I took off my glasses and put them on the table while I was browsing on my phone. After a few minutes another server came over and started spraying and wiping down the tables in my area, including *MINE*. I had to snatch my glasses off the table to keep her from wiping them away onto the floor. WHY WOULD YOU CLEAN A TABLE A CUSTOMER IS SITTING AT? Even if it is the appointed time to clean the tables in the weird little part of the L, can't you just wait five more minutes for the guy to get his take-out and leave?

After about 10 minutes someone came out from teh kitchen with my food, she was very sweet and friendly and rewarded my patience with full eye contact, glowing smiles, and warmly said "Thank you for waiting". That's really all I ask for, some basics of customer service, and it did make me feel better about the whole experience *UNTIL* I got back to the office and opened up my food.

What greeted me were:

1) spring rolls that were sodden with grease, not particularly warm, yet also burnt. How you can burn cold food is a mystery to me, I can only assume they were the last ones left in some steam tray after the lunch rush and had time to soak up all the grease from the other ones as they cooled down. They were so soggy that it was difficult to even hold them with chopsticks, of the order of three, I only ate two.

2) The pho was equally greasy, with a strange harsh taste, and a distinct fishy taste and aroma. Pho is pretty much my favourite thing, and I will happily eat it from anywhere, mall food fairs, food trucks, cafeterias, even instant packets, but I could not eat this. The noodles were also the thick, heavy sort of udon type that I've never seen in pho before, and didn't care for. I just picked out the meat and called it a day. The brisket was tender, at least, but it had that dry, cottony feel that meat does when it's been hard-boiled instead of slowly simmered or braised. The Vietnamese ham at least was actually really good, but that's probably because they just but it from some marked and slice it up.

So yeah, I won't be going back, and encourage anyone around Burrard and Pender with a hankering for incredible Vietnamese food to instead keep on going to Howe Street and eat at Cafe Joyeaux instead, where even though they always seem to be busy the staff are friendly and nice and the food is amazingly good and ridiculously cheap for the huge portions.

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Neptune Bistro11331 Coppersmith Way, #100, Richmond
Worst Chinese food ever
By tat of Richmond , BC (2 Reviews)
Submitted Sunday, July 6, 2014 - 2:59pm [Delivery]

Just horrible. Singapore vermicelli was inedible- had the strangest taste to it- I actually threw it out (!!)- I love this dish and it was the worst version I've ever had. Chicken with black bean sauce on rice- completely flavourless, clumpy overcooked rice, and overcooked vegetables. Small portions to boot! $10.99 for each and not even close to how big other Chinese places give. Never, ever again. Waste of money.

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Gotham Steakhouse & Cocktail Bar615 Seymour Street, Vancouver
I was expecting better
By VJB of abbotsford (153 Reviews)
Submitted Sunday, July 6, 2014 - 2:47pm [Dine in]

It was a special birthday for my husband and he really wanted to try Gotham Steak House. It is a lovely dining room with nice high ceilings. We had a booth and it was very comfortable. I did find it a bit annoying (no fault of the restaurant) that with such a beautiful dining room so many of the clientele came for dinner dressed like they were going out for a picnic , jeans, shorts, tee shirts, flip flops etc.
The service was terrific. Our waiter Eeyear(sp) and his lovely assistance Stephanie took great care of us. They both made us feel so welcome and special. The prices are very high as others have mentioned. Everything is a la’ carte so when you order your meat that is all you get. My husband and I decided that rather than share an appetizer like we generally do we would have 3 side dishes with our entrée instead. My husband had the 16 oz. boneless New York Strip at $49.00 and I had the 16 oz. bone in rib eye steak at $47.00. We ordered sides of Asparagus spears, grilled beefsteak tomatoes and spicy mushrooms. We also had a great red wine – Poplar Grove Merlot. It was a wonderful wine and complemented the steaks very well. Complimentary onion bread was served with the meal. We also had cheese bread that was amazing. We were not told at the time Eeyear suggested the cheese bread that there was an additional charge for it. An oversight on his part. The steaks were very good and cooked exactly as requested. They were not exceptional, however, and for the price I was hoping for something a bit better. I did not feel it was value for the money as I have had better steaks at some of their competitors. The vegetables were very pedestrian and nothing that I would not be able to do myself at home. The asparagus was just plain steamed asparagus, the tomato was lukewarm and the mushrooms although they were supposed to be spicy were very bland. All the sides we ordered were in the $10.00 to $12.00 range. For dessert we shared a pecan pie and had coffee and latte.
The service was absolutely spot on. Our waiter even folded my husband’s napkin again when he went to the washroom. Between Eeyear and Stephanie we never touched the wine bottle.
We would not return simply because we find it difficult to justify the prices charged. It was a lovely evening but the total tab was $268.00 with tip. It’s the most we’ve spent on a meal and the food and ambiance just do not justify that kind of money.

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