It pains me to write this as the food here is really good and the menu is refreshing - not the usual selection you get in Indian restaurants in North America - but the service we experienced was on a level that was so poor, it feels like a stretch to even go with Poor over Terrible. We waited too long after being seated before drink orders were taken. One drink was forgotten. To order the food, we had to go up and ask our server to take the order - this was about 30 mins after arriving. The food took ages to come. We had to go ask after it and it suddenly appeared, making us wonder if it had been sitting (most dishes were not hot). The server did not know who had ordered what. We had a birthday and cancelled the dessert order as we'd run out of time. For the bill, also had to flag down the server. 10 minutes passed. He comes to the table to ask who had what. Then another 5 minutes before he brings the same bill and manually divided the different parties and just gave a round number to the two different parties. It was very confusing, but by this time we'd lost patience to check the numbers. Then he hovered around apparently waiting for the tip. He never brought my change. Throughout all of this we never saw a manager on the floor. My sister's birthday in this restaurant was a disaster.
I have been to Waka sushi many times. I only go there for their food, but EVERYTIME I am disappointed at their service. The waitress never comes by to ask how the food is or to fill up our water or tea cups. I always leave them 15% tip because I know how serving can be stressful, but it seems as though the one server is stressed out almost everyday. But, overall their food is good and I will be going back there.
I was definitely surprised by how cheap everything was. We had ordered a veggie tempura, agedashi tofu, kyu don, and avocado roll. Veggie tempura was very unique. It had a cinnamon scent to it. I don't know if the scent is from the batter or the vegetables itself, I thought that part was interesting. However, I thought the flour coating on both the tempura and agedashi tofu was a bit too thick. The avocado roll was moderate and kyu don tasted like Korean bbq with rice and veggies. I had expected a more sweet taste of the Japanese Tsuyu sauce, but that had not fulfilled to my taste. Overall, the quality was not bad, but it wasn't great either. However, if I think of the price, I think it was a pretty decent payoff.
I went to Sakura Ichiban for the first time, and it was great! The server was very friendly, great atmosphere, and for the most part, the food was great. I had their tropical roll and gomae and my partner had a spicy salmon roll and an alaska roll. I guess not a lot of sushi restaurants make their spicy salmon roll and alaska roll bad since they are typical dishes. But, their special roll was very unique and was actually very filling. I loved how mild the taste was. I also enjoyed their gomae sauce, it tasted different from other Japanese restaurants. I would love to visit again.
I LOVED my experience at Sakura Ichiban. It's a restaurant that has been around for quite a long time but believe the owners right now have taken over nearly a decade ago. They were so sweet and I really had a good talk with the chef who kept me company whole throughout my lunch. I had their kani sunomono, negitoro roll and couple pieces of nigiri. Everything tasted just awesome and was very satisfied at the filling portion. I think I'll come here a lot more often and willingly introduce my friends to it so they can also have a taste of the fantastic restaurant!
Bad service by one of the waitresses. Went here last night late night dinner with a friend. I ordered TUNA TATAKI sashimi. When I received it, they said I got Tuna Tataki SALAD. I said I didn't order that. The waitress ARGUED with me that that was what I said. The point is she didn't clearly repeated my order if she didn't understood me in the first place. She claims it is already been cooked. I said I didn't order it and I will not pay for something I didn't order and I said to just cancel it out. The waitress was not happy and talked to her manager (in Chinese, which she didn't realize that we can hear her and she called us "F@#$% a@#$%%". The manager came to our table and apologized for the confusion. After we left and went outside for smoke, she came downstairs as she was off and getting picked up, looked and stared at us and gave us the Finger! The thing is this wouldn't have happened if she just made it clear with me what I ordered before she put it in the system. At least she could've repeated my order first if she didn't understand... Overall I liked the food that I got (too bad for the tuna tataki though), but I would not recommend the service.
I had gone to Incendio for dinner last summer, and it was terrific - the service was very attentive and friendly, the food was delicious and the decor was warm and elegant. With fond memories, I was looking forward to returning with my husband.
Finally, we made it there. We had a reservation, and were seated promptly. It took a very long time after that for anyone to check on us and to take our order. The cooks and the servers all seemed more concerned with whatever was happening on their cell phones. There was one server who seemed to be on task all evening, but she wasn't serving our section. On multiple occasions throughout the evening, this server had to nudge our server into making her way over to our table because we clearly needed attention.
Aside from the incredibly slow service, here's what went wrong:
1. We ordered the calamari appetizer. The crust on the squid was rock hard and had too much paprika. We didn't really enjoy it and didn't finish it.
2. DH ordered his steak medium well - we clarified with the server that he wanted well, not rare, and we all had a little laugh about it. I'm SURE she told the kitchen the correct information, but when DH discovered that his steak was rare and we reported the issue, she immediately blamed the kitchen. As a customer, it doesn't matter to me whose fault it is. Just apologize, fix it and move on!
3. While they were remaking my husband's entire dinner plate (which was nice and appreciated), my food was getting cold so DH insisted I should just eat. My meal was finished and cleared away before my husband's meal came the second time. This time, his steak was very well done. It was also very bland, so DH was really disappointed to wait all that time for food he did not enjoy.
4. My gnocchi quattro formaggio sauce tasted nice but the gnocchi was very doughy and amateurly made.
5. The server comped the dessert and teas but didn't take it off the bill correctly. Another wait to get that resolved.
All in all, the meal service took over 2 hours, and we ate fast when the food arrived. Good thing we weren't going to a show or anything afterwards.
The ambiance is still great - it's a beautiful building and the decor is nice. Service needs to pick up speed and professionalism, and the food should be of higher quality for the price.
DH and I will not be returning for a long while.
The diner is very basic and simple. The service was really bad. He was poorly dressed and didn't look very well groomed. His attitude was unfriendly and border-line rude.
I had their Wun Tun soup, which at the time of eating it... tasted okay. Unfortunately, later in the evening after getting back home, I had to stay close to the washroom. The soup was bad.
I looked up the latest Fraserhealth Inspection Report (http://www.healthspace.ca/Clients/FHA/FHA_Website.nsf/0/A8208E50CA7DD63A88258005006E9936?OpenDocument) and saw the folllowing...
Equipment/utensils/food contact surfaces not properly washed and sanitized
Adequate handwashing stations not available for employee
Food not protected from contamination
Food not thawed in an acceptable manner
Conditions observed that may allow entrance/harbouring/breeding of pests
Food premises not maintained in a sanitary condition
Great Vietnamese Subs and affordable prices... all under $5. Service is friendly! Ideally located close to the New Westminster skytrain station and Douglas College.
The place just recently opened up. Been there many times now and will definitely continue to be a repeat customer. Glad to see quality restuarants like this opening up in New Westminster!
Saturday, August 6, we went to Tsawwassen for an event. Before we went, we googled to find a nice place for lunch. We found this place which had very nice reviews. We ordered pizza to go online and were expecting a nice time on the beach that day.
When I went to pick up at 11am, the order was not ready, so while waiting, I ordered a soup (bowl size, not a cup, after the waitress explained to me the size difference) to go as well.
Okay, after we got to the beach and ready to enjoy, we found out that, first, there was no napkins packed, at all. Well, I can manage that, I guess. But please be warned that the pizza was greasy, so it was a bit messy to eat it with my tissues.
Then, when I looked into the paper bag for the soup, I saw a tiny white paper cup with lid, like the small size Haagen Dazs ice cream. Hummm, I thought I ordered and paid $8+ for a bowl size soup!!!!! Curious, what kind of container they use to put their cup size soup in?? Maybe next time you should ask to see the actual containers for bowl and/or cup size soup before you order!
And, the roasted red pepper soup WAS ICY COLD! I wished it was an ice cream! The soup I ordered from a restaurant was directly from fridge!??!!! It looked like a cup of ketchup! And, another BIG AND, no spoon!!!!
I called the restaurant right away, no one picked up the call. Maybe too busy?
Not sure how other people can have such a nice review, but we honestly have to persuade ourselves to think those are genuine reviews from authentic purchasers.
What a unique setting for Sunday Brunch! My husband & I have eaten at other hotel restaurants for Sunday brunch, but none features an expansive buffet area under skylights in a rain forest-like climate (thanks to the hint of humidity generated by an indoor swimming pool) like this one. And it was only about a 10 minute drive from where we live in Uptown New Westminster.
It wasn't very busy when we arrived shortly after 10 a.m. for our first visit this Sunday, but tables steadily filled as the minutes passed. Our server was attentive, refilling our glasses of water as needed and removing our empty plates. Even with just a partial spoonful of a buffet item your plate fills up fast. You'll have to make a minimum of two trips to the food to try 'everything': salads, cheeses/fruits, hot entrées, carving/omelette station, desserts. For the luxury of food choices and custom portions we paid just $24.95 each. Good, solid value. Period.
In years past, I have enjoyed some of the best burgers at the stand, born and raised in dundarave the Vera's burger shack were rated best burgers on the shore. I decided to try it again last week after many years going without. The service was average at best but I don't care about the service if the burger is good. It was the most unflavorful, boring, inspiced, over priced burger I have ever had. I don't even think it was fully cooked. We ordered 6 burgers for the entire family and not one of us finished our burger.
Some of us had the organic patty others had standard party and all were sub par.
Don't expect to get anything decent from this stand anymore, unless the owners/chef start to put a little pride in their food.
I always enjoy dining at Sushi Mori as the service is always very friendly and the ambience of the restaurant is fun with sakura blossoms overhead and lots of detail in decor. The menu offers a great selection and has many interesting and creative rolls. I don't like a lot of sauces on my rolls so I haven't experimented that much with too much of the menu but my more adventurous dining partners enjoy most of what they order. Overall it is one of my favourite places to order take out from since the quality of the food is very good and they are quick and have never gotten my order wrong.
I was at Town Hall for the first time for a fundraiser. The place is pretty nice, wait staff if superb, very friendly and able to keep us happy despite the slow service. We waited almost 2 hours for a burger and fries. It wasn't worth the wait either, the burger was pretty tastless although it looked good. Lacked seasoning. I don't know if the quality suffered because it was a fundraiser night or if they just don't know how to makes burgers and fries. I had fun there because I was with some pretty cool friends. But I don't think i would go back there.
For 11.99 lunch and I think either 14.99 or 15.99 for dinner, i am not going to complain.
i came for the lunch and all these reviews here keep saying how bad this place is. well you're paying 12 bucks. it's either here or mcd and here is 100 times better than mcd.
for 12 bucks, this is what you can expect.
- 50-60 items to choose from, 75% of them were, surprisingly, quite good.
- utensils, plates, tables were all clean.
- pork, chicken, seafood - read again - SEAFOOD. seafood is shrimp, squid and fish. fried squid is awesome.
- not overly greasy, as what many are saying. food is slightly better than food court chinese food.
- the fish and seafood are best tasting. although frozen, they do what they can to make the seafood tasty.
- dessert is not bad - ice cream, cookies and cakes. ice cream is not half melted but at perfect temperature.
- the honey garlic ribs and sweet and sour porks are good tasting.
- great service.
- pork is not the freshest, not as in going bad, but using yesterday's leftovers.
- sushi is not cold enough but fresh ingredients used nonetheless. a maintaining issue.
- pork hock could use a little more flavor and longer cooking time.
- fried chicken drums sticks were dry but good flavors and crunchy.
again, the pros far outweigh the cons and for 12 bucks lunch, it beats out uncle willy's by a long shot despite uncle willing having a far superior location.
one recommendation to the owners is to clean up the outside building walls. a fresh coat of paint would do wonders for this restaurant's external look as, initially if you drive by, you would think this building was getting prepped for demo or razing.
i would return whenever possible if i am in surrey. it's really good value and decent quality.
We came from Surrey and thought that we give it a try.
Big mistake. We ordered the seafood teriyaki which I thought it would be a good choice. After all, what can
go wrong with this. It comes with what they call a 7 course which includes miso, sunomono salad, tempura,
meal and ice cream. The miso & salad was so so. Tempura was decent. Dinner was completely deep fried
with teriyaki sauce over it. It was gross. The scallop was size of a dime covered in batter. Fish was
so dry from over deep fried. Ice cream was the only good item.
We had a coupon which still wasn't worth it at all. Imagine if the meal was fully priced.
Went got lunch on a weekday. We've been before and it's nice to sit at the bar facing the street outside and have a pint of cider. But I'd eat elsewhere I think. Burger was ok fries were super crispy but tasteless. Veggie breakfast wrap was ok but STOP putting goat cheese in everything - it's freaking GROSS. I didn't see it had goat cheese and it was ruined . I didn't eat it and was not asked why. Wanted to take a perogie pizza home to our teenage son but was flat our refused because it was the special. We could order any other pizza to go. But those are the toppings he likes. No. We would even have paid a higher price. Stupid rules and service like that make me think twice about going back or recommending to friends.
Food is poor, service is bad. Complained to manager that I will put a bad review and he said it's your prerogative. He did not care that I stated the noodles were uncooked, the garlic bread was $5 (the waiter did not mention that and should have) The food prices are outrageous. People should refuse to take this mediocre poorly run restaurants and stop going! The standards are below par, Tim Horton's has better service.
This is a very well run "IHOP" location. My sister & I arrived shortly after 10 a.m. this Sunday morning. The waiting area was so full it extended outside of the restaurant. Yikes. We gave our name for the wait list. A mere 15 minutes later our name was called!
There were many servers and all staff seemed well organized. We received our food within a few minutes of ordering it and probably left about a half hour later. Completely hassle free.
We ordered "Cheese Blintz" and "Raspberry Sweet Cream Cheese Crepes". DEEElicious! Can't get them at any other chain restaurant in the Lower Mainland either.
Note, during peak hours the parking lot fills up quickly so you may have to park outside of it.
I love Suchi has become a regular restaurant for both eat in and take out. A wide menu selection, quality, fresh healthy ingredients, and professional crafting make this a 3 times a week pleasure for me. The owners and staff remember my special requirements, without any reminder from me. I am always greeted as a friend more than a customer.
|1.||Stepho's Greek Taverna|
|3.||Anton's Pasta Bar|
|8.||Phnom Penh Restaurant|
|10.||Kobe Japanese Steak House|
|12.||Gotham Steakhouse & Cocktail Bar|
|19.||Les Faux Bourgeois Bistro|
|2.||Steveston Pizza Co.|
|3.||Sushi Shelter 101|
|4.||Seasons in the Park|
|6.||Talay Thai Restaurant|
|7.||Diva at The Met|
|8.||La Charcuterie Delicatessen|
|11.||Thomas Haas Chocolates & Patisserie|
|12.||Guu with Garlic|
|13.||Firehall Bistro, The|
|15.||La Grotta Del Formaggio|
|16.||Salade de Fruits Cafe|
|18.||Pink Peppercorn Seafood House|
|20.||Blue Water Cafe + Raw Bar|